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Innovation that matters




     Pacific Northwest National Laboratory
     aims to empower utility customers.



                    Overview


     ■ Business Challenge
        As part of the U.S. Department
        of Energy’s GridWise ® Program,
        the Pacific Northwest National
        Laboratory (PNNL) wanted an
        innovative way to keep the electri-
        cal grid healthy in times of stress
        by managing electrical demand
        through a combination of intelligent
        technology and financial incentives.
     ■ Solution
        PNNL set up two parallel studies
        to test its ideas. In one, the lab
        teamed with IBM to create a
        virtual marketplace that allowed
        consumers to trade flexibility in
        usage for lower costs. Intelligent     ■ Key Benefits                            Creating an intelligent electrical grid
        devices (such as thermostats) in       • 50 percent reduction in short-term      The nation’s electrical grid is under
        consumers’ homes were tied to            peak electricity distribution loads,    unrelenting stress, and recent years
        the PNNL system, which automati-         helping to avoid power restrictions     have borne witness to increasing
        cally controlled power consump-          and cascading blackouts                 problems. Power shortages resulting
        tion based on pricing signals and      • 15 percent decrease in overall          in rolling blackouts have become a
        customer preference. The second          peak loads in the course of             fact of life on the West Coast, and in
        study tested “smart” appliances          one year                                2003 a massive blackout struck eight
        that could sense and respond to        • Consumers saved an average of           states in the Northeast and Midwest,
        stress on the grid by temporarily        10 percent on their electricity bills   as well as parts of Canada.
        curtailing electricity use.            • US$70 billion projected reduction
                                                 in infrastructure spending over
                                                 20 years through better manage-
                                                 ment of existing resources
Managing resources in an innovative way



                                                  The U.S. Department of Energy’s Office of Electricity Delivery and Energy
    Business Benefits
                                                  Reliability has partnered with research institutions and private industry in a
     • Reduced short-term peak distribution       nationwide initiative called GridWise to show how information technology
       loads by 50 percent, and overall peak
                                                  can create a better, more robust electrical grid. Many demonstration projects
       loads by 15 percent
                                                  are underway that embody the shared vision that IT has the potential to
     • Decreased consumers’ electricity bills
                                                  impact the nation’s electrical infrastructure profoundly in the future.
       an average of 10 percent

     • Projected reduction of US$70 billion
                                                  The Pacific Northwest GridWise Demonstration Project
       in infrastructure spending over
       20 years through better management         From March 2006 to March 2007, the Pacific Northwest National Laboratory
       of existing resources                      conducted a pair of demonstration studies that showed how intelligent

     • Reduced impact of power                    management, enabled by technology and customer involvement, can help
       shortages and helped avoid black-          ease stress on the electrical grid.
       outs by enabling better control of
       the electrical infrastructure
                                                  The two studies had complementary goals. The Grid FriendlyTM Appliance
     • Provided financial incentives to            Project demonstrated how “smart” consumer appliances such as water
       consumers to help ease utility
                                                  heaters can sense impending grid failures and autonomously respond by
       grid loads while increasing freedom
       of choice                                  temporarily cutting back on power consumption. The second and larger study,
                                                  the Olympic Peninsula Project, showed how an automated, market-driven
     • Permitted accurate determination of
       the true cost of electricity, demon-       system can ease critical loading of the electrical grid by managing demand:
       strating the feasibility of market-based   The project made utility customers part of the process and gave them a
       pricing for electricity                    financial incentive to trade reduced usage for lower costs when there is a
                                                  shortage of power.


                                                  Both studies were highly successful. The Grid-Friendly Appliance Project
                                                  conclusively demonstrated the technical ability of smart appliances to help
     “ We’re finding that                         avoid power outages without inconveniencing consumers – most participants
       people are actually                        did not even notice the automatic, momentary reduction in energy use. The
                                                  Olympic Peninsula Project showed another way to ease stress on the infra-
       curtailing their use
                                                  structure while saving money – it not only reduced the peak load on the grid
       and saving energy                          significantly (15 percent over the course of the year-long study), it also rewarded
       simply because they                        customers for doing so by saving them 10 percent on their utility bills.
       have greater control.”
     – Don Hammerstrom, project manager,          The Olympic Peninsula Project: Using the free market to manage demand
       Pacific Northwest GridWise                 The key to the Olympic Peninsula project was the direct involvement of
       Demonstration Project                      consumers. They were given access to a system that allowed them to trade
                                                  consumption flexibility for lower costs – those willing to accept a slight cut-
                                                  back in power use (for example, by having their thermostats turned down a
                                                  few degrees) when peak rates hit a certain point would reap savings and, at
                                                  the same time, ease stress on the grid. Consumers also had the flexibility to
                                                  override their settings at any time.




                                                                       2
Ground-breaking custom software from the IBM Watson Research Lab, running
                                                                                     Key Components
on IBM WebSphere® Application Server, is what made the Olympic Peninsula
project possible. This sophisticated event-driven software enabled PNNL to           Software

have direct control over customers’ energy use on an individual basis by setting     • IBM WebSphere Application Server
their thermostats and water heaters remotely in response to current market rates     • Prototype Internet-scale control
and customer preference.                                                               software from IBM’s Watson
                                                                                       Research Labs

“The basic idea was to manage demand by creating an open market for
power,” says Don Hammerstrom, project manager for the Pacific Northwest
GridWise Demonstration Project. “Using software from IBM and intelligent
devices installed in customers’ homes and at certain power suppliers, we
created a virtual marketplace. On one side, consumers bid for power – how
much they were willing to pay to keep everything running without cutting
back – and on the other, suppliers entered bids for how much it would cost
them to start up and run for the next five minutes. The point where all those
bids meet is the price.”


There’s a base wholesale price for power that consumers pay when supplies
are plentiful. But if there’s a shortage, excess power needs to be generated
or demand needs to be reduced (or both), and that constrained electricity
supply costs more. Bids are being made on this supply. A market mechanism
like this helps keep the grid running smoothly because it can dynamically and
intelligently respond to stress. It only kicks in when there’s a shortage, and
curtails only those loads that consumers are willing to shed. Without intelligent
control, all loads would be served regardless and a shortage could easily esca-
late into a crisis.                                                                  Why it matters

                                                                                     As part of a U.S. Department of
Naturally it’s not feasible for consumers to take part in this process directly –    Energy demonstration program, the
nobody is going to sit at their computer and actively bid for electricity. This is   Pacific Northwest National Laboratory
where the sophisticated IBM software came into play. Customers programmed            is demonstrating a new, multi-layered
                                                                                     way of keeping the power grid healthy
their thermostats and water heaters via the Web, setting temperatures and
                                                                                     by managing electrical demand in
schedules just as they would if they were manually programming the devices.          times of stress, using a combination
The twist is that the customer also provided some preference information: how        of intelligent technology and market
willing they would be to have the temperature altered in the event of a power        forces. Creating a virtual marketplace,
                                                                                     connected to consumers’ homes as
shortage. The software took that input, combined it with real-time grid sensor
                                                                                     well as to providers of surge electrical
data, generation capacity and market-trend information and automatically             capacity, lets consumers trade flexibility
adjusted each individual device as necessary.                                        in usage for lower costs when there is
                                                                                     a shortage – and gives providers the
                                                                                     demand information they need to accur-
                                                                                     ately set the actual cost of generation
                                                                                     in near-real time.




                                                                 3
Benefiting both consumers and the grid – painlessly
“An important part of this project was coming up with ways to make the
technology transparent,” says Rob Pratt, PNNL GridWise program manager.
“We were looking to control appliances that are cycling all the time as a
normal part of their operation – things like water heaters, refrigerators and
                                                                                    © Copyright IBM Corporation 2008
heating/cooling systems. This technology can ease the load without the
                                                                                     IBM Corporation
homeowner ever being aware of it.”
                                                                                     1 New Orchard Road
                                                                                     Armonk, NY 10504
                                                                                     U.S.A.
The consumer response has been surprising. “In the past,” Hammerstrom
                                                                                     Produced in the United States of America
says, “consumers never had any feedback about how they were using power
                                                                                     9-08
other than their monthly bill. What we’re giving them is information and the         All Rights Reserved

ability to control their own usage much more effectively. And we’ve found they       IBM, the IBM logo, ibm.com and WebSphere
                                                                                     are trademarks or registered trademarks of
really like it. Our goal was to help avoid problems with the grid, but we’re
                                                                                     International Business Machines Corporation
finding that people are actually curtailing their use and saving energy simply       in the United States, other countries, or both.
                                                                                     These and other IBM trademarked terms are
because they have greater control.”
                                                                                     marked on their first occurrence in this information
                                                                                     with the appropriate symbol (® or TM), indicating
                                                                                     U.S. registered or common law trademarks owned
A new way of looking at utilities
                                                                                     by IBM at the time this information was published.
Should this technology be adopted, it has the potential to save a great deal         Such trademarks may also be registered or
                                                                                     common law trademarks in other countries. A
of money. PNNL concluded that if all customers were engaged in reducing
                                                                                     current list of IBM trademarks is available on the
peak loads using this technology, peak electricity prices could be substantially     Web at ibm.com/legal/copytrade.shtml

reduced and construction of approximately US$70 billion in new generation,           Other company, product, or service names
                                                                                     may be trademarks or service marks of others.
transmission and distribution systems could be avoided over the next 20 years.
                                                                                     Many factors contributed to the results and
                                                                                     benefits achieved by the IBM customer described
The technology also has the potential to drive change in the way power is            in this document. IBM does not guarantee
                                                                                     comparable results.
generated. “Imagine an infrastructure where everything is intelligent and
                                                                                     References in this publication to IBM products
connected,” Pratt says. “We can apply this approach right down to the local
                                                                                     or services do not imply that IBM intends
substation level. If it gets in trouble, only those few affected by it would have    to make them available in all countries in which
                                                                                     IBM operates.
the technology kick in. We could also leverage a lot of untapped resources –
for example, the diesel generators attached to commercial buildings. Right
now they’re reactive; if the power goes down they run the building. But what
if we could control them, and make them part of the grid? The potential is
enormous,” Pratt says.


For more information
Please contact your IBM representative or IBM Business Partner.


Visit us at:


ibm.com/innovation




                                                                                     SAC00318-USEN-01

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Pacific Northwest National Laboratory Aims to Empower Utility Customers by Lowering Costs

  • 1. Innovation that matters Pacific Northwest National Laboratory aims to empower utility customers. Overview ■ Business Challenge As part of the U.S. Department of Energy’s GridWise ® Program, the Pacific Northwest National Laboratory (PNNL) wanted an innovative way to keep the electri- cal grid healthy in times of stress by managing electrical demand through a combination of intelligent technology and financial incentives. ■ Solution PNNL set up two parallel studies to test its ideas. In one, the lab teamed with IBM to create a virtual marketplace that allowed consumers to trade flexibility in usage for lower costs. Intelligent ■ Key Benefits Creating an intelligent electrical grid devices (such as thermostats) in • 50 percent reduction in short-term The nation’s electrical grid is under consumers’ homes were tied to peak electricity distribution loads, unrelenting stress, and recent years the PNNL system, which automati- helping to avoid power restrictions have borne witness to increasing cally controlled power consump- and cascading blackouts problems. Power shortages resulting tion based on pricing signals and • 15 percent decrease in overall in rolling blackouts have become a customer preference. The second peak loads in the course of fact of life on the West Coast, and in study tested “smart” appliances one year 2003 a massive blackout struck eight that could sense and respond to • Consumers saved an average of states in the Northeast and Midwest, stress on the grid by temporarily 10 percent on their electricity bills as well as parts of Canada. curtailing electricity use. • US$70 billion projected reduction in infrastructure spending over 20 years through better manage- ment of existing resources
  • 2. Managing resources in an innovative way The U.S. Department of Energy’s Office of Electricity Delivery and Energy Business Benefits Reliability has partnered with research institutions and private industry in a • Reduced short-term peak distribution nationwide initiative called GridWise to show how information technology loads by 50 percent, and overall peak can create a better, more robust electrical grid. Many demonstration projects loads by 15 percent are underway that embody the shared vision that IT has the potential to • Decreased consumers’ electricity bills impact the nation’s electrical infrastructure profoundly in the future. an average of 10 percent • Projected reduction of US$70 billion The Pacific Northwest GridWise Demonstration Project in infrastructure spending over 20 years through better management From March 2006 to March 2007, the Pacific Northwest National Laboratory of existing resources conducted a pair of demonstration studies that showed how intelligent • Reduced impact of power management, enabled by technology and customer involvement, can help shortages and helped avoid black- ease stress on the electrical grid. outs by enabling better control of the electrical infrastructure The two studies had complementary goals. The Grid FriendlyTM Appliance • Provided financial incentives to Project demonstrated how “smart” consumer appliances such as water consumers to help ease utility heaters can sense impending grid failures and autonomously respond by grid loads while increasing freedom of choice temporarily cutting back on power consumption. The second and larger study, the Olympic Peninsula Project, showed how an automated, market-driven • Permitted accurate determination of the true cost of electricity, demon- system can ease critical loading of the electrical grid by managing demand: strating the feasibility of market-based The project made utility customers part of the process and gave them a pricing for electricity financial incentive to trade reduced usage for lower costs when there is a shortage of power. Both studies were highly successful. The Grid-Friendly Appliance Project conclusively demonstrated the technical ability of smart appliances to help “ We’re finding that avoid power outages without inconveniencing consumers – most participants people are actually did not even notice the automatic, momentary reduction in energy use. The Olympic Peninsula Project showed another way to ease stress on the infra- curtailing their use structure while saving money – it not only reduced the peak load on the grid and saving energy significantly (15 percent over the course of the year-long study), it also rewarded simply because they customers for doing so by saving them 10 percent on their utility bills. have greater control.” – Don Hammerstrom, project manager, The Olympic Peninsula Project: Using the free market to manage demand Pacific Northwest GridWise The key to the Olympic Peninsula project was the direct involvement of Demonstration Project consumers. They were given access to a system that allowed them to trade consumption flexibility for lower costs – those willing to accept a slight cut- back in power use (for example, by having their thermostats turned down a few degrees) when peak rates hit a certain point would reap savings and, at the same time, ease stress on the grid. Consumers also had the flexibility to override their settings at any time. 2
  • 3. Ground-breaking custom software from the IBM Watson Research Lab, running Key Components on IBM WebSphere® Application Server, is what made the Olympic Peninsula project possible. This sophisticated event-driven software enabled PNNL to Software have direct control over customers’ energy use on an individual basis by setting • IBM WebSphere Application Server their thermostats and water heaters remotely in response to current market rates • Prototype Internet-scale control and customer preference. software from IBM’s Watson Research Labs “The basic idea was to manage demand by creating an open market for power,” says Don Hammerstrom, project manager for the Pacific Northwest GridWise Demonstration Project. “Using software from IBM and intelligent devices installed in customers’ homes and at certain power suppliers, we created a virtual marketplace. On one side, consumers bid for power – how much they were willing to pay to keep everything running without cutting back – and on the other, suppliers entered bids for how much it would cost them to start up and run for the next five minutes. The point where all those bids meet is the price.” There’s a base wholesale price for power that consumers pay when supplies are plentiful. But if there’s a shortage, excess power needs to be generated or demand needs to be reduced (or both), and that constrained electricity supply costs more. Bids are being made on this supply. A market mechanism like this helps keep the grid running smoothly because it can dynamically and intelligently respond to stress. It only kicks in when there’s a shortage, and curtails only those loads that consumers are willing to shed. Without intelligent control, all loads would be served regardless and a shortage could easily esca- late into a crisis. Why it matters As part of a U.S. Department of Naturally it’s not feasible for consumers to take part in this process directly – Energy demonstration program, the nobody is going to sit at their computer and actively bid for electricity. This is Pacific Northwest National Laboratory where the sophisticated IBM software came into play. Customers programmed is demonstrating a new, multi-layered way of keeping the power grid healthy their thermostats and water heaters via the Web, setting temperatures and by managing electrical demand in schedules just as they would if they were manually programming the devices. times of stress, using a combination The twist is that the customer also provided some preference information: how of intelligent technology and market willing they would be to have the temperature altered in the event of a power forces. Creating a virtual marketplace, connected to consumers’ homes as shortage. The software took that input, combined it with real-time grid sensor well as to providers of surge electrical data, generation capacity and market-trend information and automatically capacity, lets consumers trade flexibility adjusted each individual device as necessary. in usage for lower costs when there is a shortage – and gives providers the demand information they need to accur- ately set the actual cost of generation in near-real time. 3
  • 4. Benefiting both consumers and the grid – painlessly “An important part of this project was coming up with ways to make the technology transparent,” says Rob Pratt, PNNL GridWise program manager. “We were looking to control appliances that are cycling all the time as a normal part of their operation – things like water heaters, refrigerators and © Copyright IBM Corporation 2008 heating/cooling systems. This technology can ease the load without the IBM Corporation homeowner ever being aware of it.” 1 New Orchard Road Armonk, NY 10504 U.S.A. The consumer response has been surprising. “In the past,” Hammerstrom Produced in the United States of America says, “consumers never had any feedback about how they were using power 9-08 other than their monthly bill. What we’re giving them is information and the All Rights Reserved ability to control their own usage much more effectively. And we’ve found they IBM, the IBM logo, ibm.com and WebSphere are trademarks or registered trademarks of really like it. Our goal was to help avoid problems with the grid, but we’re International Business Machines Corporation finding that people are actually curtailing their use and saving energy simply in the United States, other countries, or both. These and other IBM trademarked terms are because they have greater control.” marked on their first occurrence in this information with the appropriate symbol (® or TM), indicating U.S. registered or common law trademarks owned A new way of looking at utilities by IBM at the time this information was published. Should this technology be adopted, it has the potential to save a great deal Such trademarks may also be registered or common law trademarks in other countries. A of money. PNNL concluded that if all customers were engaged in reducing current list of IBM trademarks is available on the peak loads using this technology, peak electricity prices could be substantially Web at ibm.com/legal/copytrade.shtml reduced and construction of approximately US$70 billion in new generation, Other company, product, or service names may be trademarks or service marks of others. transmission and distribution systems could be avoided over the next 20 years. Many factors contributed to the results and benefits achieved by the IBM customer described The technology also has the potential to drive change in the way power is in this document. IBM does not guarantee comparable results. generated. “Imagine an infrastructure where everything is intelligent and References in this publication to IBM products connected,” Pratt says. “We can apply this approach right down to the local or services do not imply that IBM intends substation level. If it gets in trouble, only those few affected by it would have to make them available in all countries in which IBM operates. the technology kick in. We could also leverage a lot of untapped resources – for example, the diesel generators attached to commercial buildings. Right now they’re reactive; if the power goes down they run the building. But what if we could control them, and make them part of the grid? The potential is enormous,” Pratt says. For more information Please contact your IBM representative or IBM Business Partner. Visit us at: ibm.com/innovation SAC00318-USEN-01