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Why should you  care? Social Media Policy Development and HR Issues December 2, 2009
Why are  two PR guys  here?
 
 
 
Creating a social media policy is now common practice.
Public + Private Companies
Civic Institutions
Municipalities
Selecting your approach.
http://www.flickr.com/photos/panavatar/1512811107/sizes/l/ Participation   vs.  Prevention
The   common   reaction… http://www.flickr.com/photos/quasimondo/348536395/sizes/l/
http://www.flickr.com/photos/ghewgill/324597704/
Align social media with business goals and  encourage participation. http://www.flickr.com/photos/smull/29056792/sizes/l/
Establish rules of engagement.
Broad corporate guidelines  come first. http://www.flickr.com/photos/18789396@N00/144251306/
Brand presentation should be  accurate and consistent. http://www.flickr.com/photos/93098470@N00/4011869734/
Talk about  what you know. http://www.flickr.com/photos/slagheap/156203875/sizes/l/
Be   transparent   at all times. http://www.flickr.com/photos/benseese/7436258/sizes/o/
Add value   to conversations. http://www.flickr.com/photos/96dpi/1139662917/sizes/l/
Apologize  if you screw up. http://www.flickr.com/photos/strangejourney/2262392850/sizes/l/
Know when to  take it outside. http://www.flickr.com/photos/wili/2202129234/sizes/l/
http://www.flickr.com/photos/69675357@N00/2386772427/ Use your  utmost discretion.
Questions?
Find this presentation: www.identitypr.com/presentations/alleySM

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Social Media Policy Development and HR Issues

Editor's Notes

  1. With dialogue comes risk. Talk about the importance of listening/audit.
  2. The policy will not BE your social media strategy, it will be borne FROM your SM strategy. Your SM strategy is borne from your marketing strategy. Your marketing strategy is borne from your overall enterprise objectives.
  3. Talk about AGIS example: Even the company NAME was being misused, let alone the company description.