The Consumer Consulting Board (Tom De Ruyck)

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The Consumer Consulting Board: How Online Customer Communities will reshape your Business (by Tom De Ruyck), presented at the NewMR Social Media Research Webinar on October 9, 2012.

CHOOSING YOUR
Pilot Project

@tomderuyck

Communication is key!

Conversations from internal stakeholders Proud Conversation
company company

Boring Adored
company company

Conversations from external stakeholders

@tomderuyck

It’s an EVOLUTION,
not a REVOLUTION!

@tomderuyck

linkedin.com/in/tomderuyck
@tomderuyck
tom@insites-consulting.com

www.insites-consulting.com

New York – London – Ghent – Rotterdam – Timisoara

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The Consumer Consulting Board (Tom De Ruyck)

10. @tomderuyck

11. @tomderuyck

12. @tomderuyck

13. @tomderuyck

14. @tomderuyck

15. @tomderuyck

16. @tomderuyck

17. @tomderuyck

18. @tomderuyck

19. CHOOSING YOUR Pilot Project @tomderuyck

20. @tomderuyck

21. Communication is key! Conversations from internal stakeholders Proud Conversation company company Boring Adored company company Conversations from external stakeholders @tomderuyck

22. @tomderuyck

23. @tomderuyck

24. @tomderuyck

25. @tomderuyck

26. @tomderuyck

27. It’s an EVOLUTION, not a REVOLUTION! @tomderuyck

28. Sharing IS caring @tomderuyck

29. @tomderuyck

30. @tomderuyck

31. linkedin.com/in/tomderuyck @tomderuyck tom@insites-consulting.com www.insites-consulting.com New York – London – Ghent – Rotterdam – Timisoara

32. linkedin.com/in/tomderuyck @tomderuyck tom@insites-consulting.com www.insites-consulting.com New York – London – Ghent – Rotterdam – Timisoara