This is the slide deck presented at the 21st offline & talk show of CIO Vietnam on 08/22/2013.

1. CIO
-­‐
Role
and
Challenges
in
Management
and
Leadership
The
21st
Talk
Show
CIO
Vietnam,
22nd
Aug
2013
Presented
by:
Dr.
Nguyen
Huy
Hoang,
CEO
Talent
Mind
Educa=on
hoangnguyen@talentmind.edu.vn
Nguyen
Viet
Hung,
MBA
Managing
Director,
KMS
Technology
viethungnguyen@kms-­‐technology.com

2. We
are
CIO
Vietnam
Members!
Dr.
Nguyen
Huy
Hoang
CEO,
Talent
Mind
EducaAon
hoangnguyen@talentmind.edu.vn
Nguyen
Viet
Hung,
MBA
MD,
KMS
Technology
Vietnam
viethungnguyen@kms-­‐technology.com

3. Agenda
 Talent
Management
 Strengths-­‐based
Management
 CIO
–
Role
&
Challenges

5. What
is
Your
Management
Style?

6. Management
Philosophy
The
Core
of
OrganizaAon
Culture
Behaviors,
Movement,
Rituals
InformaAon
Exchange
System
Process,
RegulaAons,
Policies
The
moAvaAon
of
individuals
and
organizaAon
Management
-­‐
Leadership
Philosophy,
Business
Philosophy

7. Theory
X,
Theory
Y
7
By
Douglas
McGregor,
MIT
Sloan
School
of
Management,
1960s
Theory
Z

8. The
Carrot
&
The
Whip
Object-­‐Oriented
Theory

9. The
Plant
Object-­‐Oriented
Theory

10. Power
vs.
Influencing
Power
Influencing
10

11. Maslow’s
Hierarchy
of
Needs
11
morality,
creaAvity,
spontaneity,
problem
solving,
lack
of
prejudice,
acceptance
of
facts
self-­‐esteem,
confidence,
achievement,
respect
of
others,
respect
by
others
friendship,
family,
sexual
inAmacy
security
of:
body,
employment,
resources,
morality,
the
family,
health,
property
breathing,
food,
water,
sex,
sleep,
homeostasis,
excreAon
Physiological
Safety
Love
/
belonging
Esteem
Self-­‐actualizaAon
What
to
MoAvate
People?
(1)

12. Herzberg’s
Theory
of
MoAvaAon
12
Hygiene
Factors
-­‐Pay
and
Benefits
-­‐Company
Policy
-­‐RelaDonships
With
Co-­‐
Workers
-­‐Environment
-­‐Supervision
-­‐Security
MoAvaAon
Factors
-­‐Achievement
-­‐RecogniDon
-­‐Work
-­‐Responsibility
-­‐PromoDon
-­‐Growth
What
to
MoAvate
People?
(2)

13. The
Strength
of
a
Workspace
13
What
do
I
give?
Do
I
Belong
here?
How
can
we
all
grow?
What
do
I
have?
1.
Do
I
know
what
is
expected
of
me
at
work?
2.
Do
I
have
the
materials
and
equipment
I
need
to
do
my
work
right?
6.
Is
there
anyone
at
work
who
encourages
my
development?
5.
Does
my
supervisor,
or
someone
at
work,
seem
to
care
about
me
as
a
person?
4.
In
the
last
seven
days,
have
I
received
recogniAon
or
praise
for
doing
good
work?
3.
At
work,
do
I
have
the
opportunity
to
do
what
I
do
best
every
day?
10.
Do
I
have
a
best
friend
at
work?
9.
Are
my
co-­‐workers
commihed
to
doing
quality
work?
8.
Does
the
mission/purpose
of
my
company
make
me
feel
my
job
is
important?
7.
At
work,
do
my
opinions
seem
to
count?
12.
This
last
year,
have
I
had
opportuniAes
at
work
to
learn
and
grow?
11.
In
the
last
six
months,
has
someone
at
work
talked
to
me
about
my
progress?
Source:
Gallup
Organiza=on

14. Talents
Development
“People
don't
leave
their
jobs,
they
leave
their
managers!"
14

15. 15
The
power
of
talent
is
that
it
is
transferable
from
situaAon
to
situaAon
The
power
of
skills
and
knownledge
is
that
they
are
transferable
from
one
person
to
another.
Focus
on
Talents

16. Three
Areas
of
Talents
16
Striving
Thinking
RelaDng

17. The
Four
Phases
of
IT
Career
Development
Plan
Time
for
Self
ReflecAon
Develop
Your
Career
Plan
Implement
Your
Plan
Establish
Your
Credibility

18. The
Four
Keys
to
Develop
Talents
• SELECT
FOR
TALENT
• Not
simply
experience,
intelligence
or
determinaDon
1.
Select
the
Person
• DEFINE
THE
RIGHT
OUTCOMES
• Not
the
right
steps
2.
Set
ExpectaDons
• FOCUS
ON
STRENGTHS
• Not
on
weaknesses
3.
MoDvate
the
Person
• FIND
THE
RIGHT
FIT
• Not
simply
the
next
rung
on
the
ladder
4.
Develop
the
Person

19. Strengths-Based Managing
Thriving Through Strengths

20. How best am I able to thrive at work?

22. It’s hard to change talents, after 3.

23. Okay, now turn to leadership topic. Do
you lead anyone?

24. “If you focus on
people’s weaknesses,
they lose confidence.”

25. Talents by leadership strengths

26. • Does IT people like us need leadership skill?
• What are our strengths, in general, for IT
people?
• How to lead effectively then?
 Understand your strengths
 Identify members’ strength zone and
focus their contribution on using their
strengths
 Surrounding or having the team with
different strengths
What have I learned as an ITer?

27. know
Most people
what they are good at.
think they
And
yet,
a
person
can
perform
only
from
strengths.
They
are
usually
wrong…

28. Go get it!

29. CIO
Role
&
Challenges
Planning
Leading
OrganizaAon
Controlling
InformaAon

30. CIO
Types
Professional
CIO
ExecuAve
CIO
Consultant
CIO
Paratrooper
CIO
Management
years
in
other
organizaPon
Management
years
in
this
organizaPon
Years
in
General
Management
Years
in
Technology
Management

31. CIO
Challenges
(1)
I
can
change
me
only!
I’m
an
IT
leader.
I’m
an
expert.

32. Behaviors
Antude
Awareness
CIO
Challenges
(2)
Awareness
–
Antude
-­‐
Behaviors

33. CIO
Challenges
(3)
CIO
challenge
 Influencing
to
the
Business
Board
or
 Becoming
a
Board-­‐level
business.
Top
teams
are
less
about
specialists.
You
are
a
general
manager
first,
funcAonal
specialist
second.
Good
and
reliable
service.
The
technology
has
to
be
good.

34. Magic
QuesAons
to
Success
What/How
+
will/can
+
I
+
do/make/achieve/build
+
now/today?
34

35. THANK
YOU!
35

36. CIO
-­‐
Role
and
Challenges
in
Management
and
Leadership
The
21st
Talk
Show
CIO
Vietnam,
22nd
Aug
2013
Presented
by:
Dr.
Nguyen
Huy
Hoang,
CEO
Talent
Mind
Educa=on
hoangnguyen@talentmind.edu.vn
Nguyen
Viet
Hung,
MBA
Managing
Director,
KMS
Technology
viethungnguyen@kms-­‐technology.com