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Innovation Driven Procurement (IDP)



January 2009
Corporate mission, vision and strategy statements stress the importance of
innovation as the engine for growth



                                      We deliver innovation by investing in world
                                      class strengths in end-user insights,
                                      technology, design and superior supplier
                                      networks
                                      Philips




                                                                                                    Source: corporate websites

                      Capgemini Consulting Supply Chain Management • Proprietary and Confidential                          2
                                            -Innovation Driven Procurement-
An example of an innovative company: Procter & Gamble Open Innovation initiatives
connect external parties to contribute to new product development
                                                                                                                          Open Innovation with P&G
                           P&G’s Innovation Net
                                                                                                         Mechanisms
                                         Consumer                                                          An internal network of 70 technology
                                          Insights
                                                                                                           entrepreneurs who think up scenarios and write
                                                                                                           technology briefs
                                                                                                           Suppliers’ research teams work in P&G labs
                                                                         Customer
                R&D
                                                                          Teams
                Labs                                                                                       and P&G researchers work in supplier labs
                                                                                                           Interactive prototyping tools to co-invent new
                                                                                                           product packaging with consumers.
                                                                                                           Networks connect companies that have a
                                                                                                           science or technology problem.
                                                                                     Employees
  Trade                                                                                                    A network that links over 800 retired but high
 Suppliers
                                                                                                           performing scientists and engineers from over
                                                                                                           150 companies.

                                                                                                         Results
                                                                                                           Since 2000, share price has doubled and R&D
                                                                                                           investment as a percentage of sales is down
                                                                                      Suppliers
  Venture                                                                                                  from 4.8% in 2000 to 3.4% in 2006
  Capitals
                                                                                                           Launched 100 new products, 35% of which
                                                                                                           originate externally, up from about 15% in 2000
                                                                                                           45% of the initiatives in product development
                                                                                                           have key elements discovered externally
                    Contract Labs                              Research
                                                              Institutions                                 Increased product hit rate to more than 90%,
                                                                                                           from 70% in 2001 through open innovation


    Source: (a) “Why companies should have open Innovation”, HW Chesbrough, (2007); (b) “Connect and Develop: Inside P&G’s new model for Innovation”, HBS 58 (2006); (c) Company website


                                             Capgemini Consulting Supply Chain Management • Proprietary and Confidential                                                           3
                                                                   -Innovation Driven Procurement-
The Innovation Driven Procurement (IDP) Strategy based on the Corporate and
  Procurement Strategy will transform procurement into a true business partner
                                                                                                   From Strategy to IDP
             Corporate              Procurement                                  It is essential to align the Procurement Strategy
                                                                                 with the overall Corporate Strategy to ensure
                                                                                 Procurement’s efforts are focused appropriately
                                                                                 and are consistent with the fundamental direction
                                                                                 of the business. This is what makes Procurement
Strategy




                                                                                 a service provider for the business.
             Corporate              Procurement                                  Whereas innovation is often stressed in Corporate
              Strategy                Strategy                                   Strategy and open innovation is embraced by
                                                                                 many successful companies, many struggle to
                                                                                 translate this into the Procurement Strategy. Let
                                                                                 alone providing procurement services satisfying
                                                                                 the business’ innovation needs.

                            IDP                                                  The translation of the Corporate Innovation
                                                                                 Strategy into a Innovation Driven Procurement
                                                                                 (IDP) Strategy provides focus for procurement.
                                                                                 Mechanisms such as those shown in the P&G
Innovation




                                                                                 case need to be formalised and embedded in the
                                                                                 organization. IDP will transform Procurement from
             Innovation                   Support                                a service provider into a business partner.
              initiatives                 services                               Depending on the IDP strategy, new roles and
                                                                                 services will be provided by procurement. This can
                                                                                 have an effect on the entire procurement function,
                                                                                 mainly impacting tactical procurement operations
                                                                                 such as sourcing, demand management and
                                                                                 supplier relationship management.




                             Capgemini Consulting Supply Chain Management • Proprietary and Confidential                         4
                                                   -Innovation Driven Procurement-
Innovation Driven Procurement is one of the crucial aspects in adding value to your
business if innovation is part of your Corporate Strategy
                                                                                                      IDP in procurement development
                                                                                               Over the past decades, the increased importance
                                                                                               of the procurement function has set a
                                                                                               development in motion. Nowadays, most
                               •Value extraction                                               companies have spend management strategies,
   Value focus
                                                                                               allowing them to leverage economies of scale and
                                   and creation
                                                                                               managing demand in the organization.




                                                            Procurement maturity level
                                                                                         IDP
                                                                                               Most have gone further with involvement of the
                      •Performance enhancement                                                 business in the procurement processes. This
                                                                                               process focus makes procurement a reliable
  Product focus
                                                                                               service provider responding to business demand
                          •Supplier involvement
                                                                                               and mitigating risk and costs.

                                                                                               Some have successfully gone further recognizing
                        •Eliminating deficiencies
                                                                                               suppliers as a key actor of the end product. This
  Process focus
                                                                                               goes beyond responding to business demand with
                          •Business involvement                                                procurement services, mitigating risk and costs. It
                                                                                               means pro-actively providing value added services
                                                                                               that will help the business reach the corporate
                                  •Consolidation                                               goals.
   Spend focus
                                                                                               IDP services are focused on future client demand
                                     •Compliance
                                                                                               and (potential) markets. It encompasses a
                                                                                               procurement function which is embedded in new
                                                                                               product development, which uses its extensive
                                                                                               market knowledge to scout for new opportunities
Transactional focus                   •Negotiation                                             beyond direct business demand, and may even
                                                                                               spur new directions for the company.




                               Capgemini Consulting Supply Chain Management • Proprietary and Confidential                                      5
                                                     -Innovation Driven Procurement-
IDP includes mechanisms both internal and external to the product chain for
Procurement to contribute to Open Innovation
                                                                                                                 IDP based on Open innovation

                                                                                                  Product chain internal mechanisms
                                                                                                    Connecting existing suppliers with engineers
                                                                                                    Searching and stimulating new developments
                                                                                                    within the existing supply base
                                                                                                    Set up joint development programs, co-creation,
                                                                                                    partnerships
                                                                                                    Provide toll gate services for new technologies
                                                                                                    throughout the innovation funnel
                                                                                                    P&G case example: strong internal networks
                                                                                                    and close collaboration with suppliers

                                                                                                  Product chain external mechanisms
                                                                                                    Scouting for new developments outside the
                                                                                                    existing supply base and in completely different
                                                                                                    markets
                                                                                                    Creating flexibility in supplier segmentation and
                                                                                                    dependency
                                                                                                    Building scenarios of future markets with
                                                                                                    boundary spanning networks
                                                                                                    Connecting with new ventures inside & outside
                                                                                                    the product chain
                                                                                                    Changing the market focus or future market
                                                                                                    P&G case example: prototyping, networking
                                                                                                    with consumers, engineers and entrepreneurs



             Source graphic: Prof Henry Chesbrough UC Berkeley, Open Innovation: Renewing Growth from Industrial R&D, 10th Annual Innovation Convergence, Minneapolis, Sept 27, 2004

                                  Capgemini Consulting Supply Chain Management • Proprietary and Confidential                                                                    6
                                                        -Innovation Driven Procurement-
Beside the natural position of Procurement as the suppliers’ partner, Procurement
competences match perfectly with those required for Open innovation
       Key Procurement competences                                                                            Open innovation required competences
A well developed procurement department                                                                Open innovation must be organized and
(maturity level of process focus and higher) has                                                       facilitated. Open innovation goes far beyond an
strategic purchasers who can:                                                                          internal R&D department developing new ideas.
                                                                                                       Competences required for Open Innovation are:

  Challenge business demands                                                                               Critical   view               on        internally           developed
                                                                                                           specifications
  Contribute   to developments with strong
  knowledge    of the category markets and                                                                 Boundary      spanning                    communication                and
  products                                                                                                 collaboration skills

  Build up a broad vision on markets                                                                       Technical and market insight
                                                                              MATCH
  Develop and leverage relationships between                                                               Decision making in the various toll gates in the
  the business and suppliers                                                                               innovation funnel

  Manage an open portfolio of suppliers and                                                                Critical attitude towards the status quo, and
  evaluation their contribution                                                                            readiness to engage with new parties

  Challenge suppliers develop more value for the                                                           Curiosity and ambition to investigate and realize
  product chain                                                                                            future possibilities and potential markets




                  Source graphic: Prof Henry Chesbrough UC Berkeley, Open Innovation: Renewing Growth from Industrial R&D, 10th Annual Innovation Convergence, Minneapolis, Sept 27, 2004

                                       Capgemini Consulting Supply Chain Management • Proprietary and Confidential                                                                    7
                                                             -Innovation Driven Procurement-
The IDP strategy impacts upon all strategic and tactical aspects of Procurement



             •    Develop maturity to at least the process focus level
                                                                                                                                             •        Translate innovation strategy into IDP strategy
             •    Set up and support for the projects by the responsible
                                                                                                                                             •        Align initiatives with the board of management
                  CXO’s
             •    Set up project organization for multi-functional IDP teams                  Procurement
                                                                                                Strategy
             •    Define roles and responsibilities                                           Development


                                                                                                                                                  •     Evaluate category plans to help identify IDP projects
                                                                                              Governance &
                                                                                                                                                  •     Increase weight of multi-functional teams for IDP
                                                                                        Organisational Development
                                                                                                                                                        categories
         •       Conduct sourcing within IDP teams
                                                                                                                                                  •     Increase scope of sourcing strategies
         •       Specify needs functionally
         •       Specify problems instead of solutions
         •       Focus on (future) added value to the product                               Category Planning
                 chain
                                                                                                                                                         •   Open up portfolio management
         •       Involve legal for good IP structures
                                                                                                                                                         •   Extend supplier management outside the supply
                                                                                                                                                             base
                                                                                                                                                         •   Redefine relationships
                                                                                                                        Supplier
                                                                           Demand
                                                                                                Sourcing               Relationship
                                                                          Management                                                                     •   Deal with IP rights
    •        Fully involve the business in the IDP                                                                     Management
                                                                                                                                                         •   Open up networks with the ecosystem
             teams
                                                                                                                                                         •   Increased partnering, development and co-creation
    •        Feed the business with market
             knowledge and developments
                                                                                         Supply Planning & Control
    •        Set up networks for new idea creation
             and scenario building

                                                                                       Provision of Goods & Services


                                                                                                                                                                     •   Set up internal and external
                                                                                                                                                                         knowledge bases
                                                                                                  People
                                                                  IT                                                    Knowledge & Information
•       Make use of online tools for networking
                                                                                                                                                                     •   Ensure perfect communication within
•       Connect with suppliers
                                                                                                                                                                         IDP teams
                                                                                       Managing the Enablers
•       Support boundary spanning project
                                                                                                                                                                     •   Connect with external knowledge
        management
                                                                                                                                                                         sources
                                                                                                                                                                     •   Communicate success

                                                                                                            •   Select the top resources for IDP projects
                                                                                                            •   Recruit your success and change profiles of strategic purchasers
                                                                                                            •   Develop project management and collaboration skills




                                                           Capgemini Consulting Supply Chain Management • Proprietary and Confidential                                                                   8
                                                                                 -Innovation Driven Procurement-
Contact



            Consulting Services                                                  Consulting Services




           ir Robbert den Braber                                                     ir Ronald Geerts
               Senior Consultant                                                     Senior Consultant

              Capgemini Nederland B.V.                                            Capgemini Nederland B.V.
          Papendorpseweg 100, P.O. Box 2575,                                  Papendorpseweg 100, P.O. Box 2575,
           3500 GN Utrecht - The Netherlands                                   3500 GN Utrecht - The Netherlands
                  T. +31 30 689 5056                                                  T. +31 30 689 3842
                Mob. +31 6 15 03 09 01                                              Mob. +31 6 27 15 92 96

          Robbert.den.Braber@capgemini.com                                        Ronald.Geerts@capgemini.com
                www.nl.capgemini.com                                                 www.nl.capgemini.com




                          Capgemini Consulting Supply Chain Management • Proprietary and Confidential              9
                                                -Innovation Driven Procurement-

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Innovation Driven Procurement

  • 1. Innovation Driven Procurement (IDP) January 2009
  • 2. Corporate mission, vision and strategy statements stress the importance of innovation as the engine for growth We deliver innovation by investing in world class strengths in end-user insights, technology, design and superior supplier networks Philips Source: corporate websites Capgemini Consulting Supply Chain Management • Proprietary and Confidential 2 -Innovation Driven Procurement-
  • 3. An example of an innovative company: Procter & Gamble Open Innovation initiatives connect external parties to contribute to new product development Open Innovation with P&G P&G’s Innovation Net Mechanisms Consumer An internal network of 70 technology Insights entrepreneurs who think up scenarios and write technology briefs Suppliers’ research teams work in P&G labs Customer R&D Teams Labs and P&G researchers work in supplier labs Interactive prototyping tools to co-invent new product packaging with consumers. Networks connect companies that have a science or technology problem. Employees Trade A network that links over 800 retired but high Suppliers performing scientists and engineers from over 150 companies. Results Since 2000, share price has doubled and R&D investment as a percentage of sales is down Suppliers Venture from 4.8% in 2000 to 3.4% in 2006 Capitals Launched 100 new products, 35% of which originate externally, up from about 15% in 2000 45% of the initiatives in product development have key elements discovered externally Contract Labs Research Institutions Increased product hit rate to more than 90%, from 70% in 2001 through open innovation Source: (a) “Why companies should have open Innovation”, HW Chesbrough, (2007); (b) “Connect and Develop: Inside P&G’s new model for Innovation”, HBS 58 (2006); (c) Company website Capgemini Consulting Supply Chain Management • Proprietary and Confidential 3 -Innovation Driven Procurement-
  • 4. The Innovation Driven Procurement (IDP) Strategy based on the Corporate and Procurement Strategy will transform procurement into a true business partner From Strategy to IDP Corporate Procurement It is essential to align the Procurement Strategy with the overall Corporate Strategy to ensure Procurement’s efforts are focused appropriately and are consistent with the fundamental direction of the business. This is what makes Procurement Strategy a service provider for the business. Corporate Procurement Whereas innovation is often stressed in Corporate Strategy Strategy Strategy and open innovation is embraced by many successful companies, many struggle to translate this into the Procurement Strategy. Let alone providing procurement services satisfying the business’ innovation needs. IDP The translation of the Corporate Innovation Strategy into a Innovation Driven Procurement (IDP) Strategy provides focus for procurement. Mechanisms such as those shown in the P&G Innovation case need to be formalised and embedded in the organization. IDP will transform Procurement from Innovation Support a service provider into a business partner. initiatives services Depending on the IDP strategy, new roles and services will be provided by procurement. This can have an effect on the entire procurement function, mainly impacting tactical procurement operations such as sourcing, demand management and supplier relationship management. Capgemini Consulting Supply Chain Management • Proprietary and Confidential 4 -Innovation Driven Procurement-
  • 5. Innovation Driven Procurement is one of the crucial aspects in adding value to your business if innovation is part of your Corporate Strategy IDP in procurement development Over the past decades, the increased importance of the procurement function has set a development in motion. Nowadays, most •Value extraction companies have spend management strategies, Value focus allowing them to leverage economies of scale and and creation managing demand in the organization. Procurement maturity level IDP Most have gone further with involvement of the •Performance enhancement business in the procurement processes. This process focus makes procurement a reliable Product focus service provider responding to business demand •Supplier involvement and mitigating risk and costs. Some have successfully gone further recognizing •Eliminating deficiencies suppliers as a key actor of the end product. This Process focus goes beyond responding to business demand with •Business involvement procurement services, mitigating risk and costs. It means pro-actively providing value added services that will help the business reach the corporate •Consolidation goals. Spend focus IDP services are focused on future client demand •Compliance and (potential) markets. It encompasses a procurement function which is embedded in new product development, which uses its extensive market knowledge to scout for new opportunities Transactional focus •Negotiation beyond direct business demand, and may even spur new directions for the company. Capgemini Consulting Supply Chain Management • Proprietary and Confidential 5 -Innovation Driven Procurement-
  • 6. IDP includes mechanisms both internal and external to the product chain for Procurement to contribute to Open Innovation IDP based on Open innovation Product chain internal mechanisms Connecting existing suppliers with engineers Searching and stimulating new developments within the existing supply base Set up joint development programs, co-creation, partnerships Provide toll gate services for new technologies throughout the innovation funnel P&G case example: strong internal networks and close collaboration with suppliers Product chain external mechanisms Scouting for new developments outside the existing supply base and in completely different markets Creating flexibility in supplier segmentation and dependency Building scenarios of future markets with boundary spanning networks Connecting with new ventures inside & outside the product chain Changing the market focus or future market P&G case example: prototyping, networking with consumers, engineers and entrepreneurs Source graphic: Prof Henry Chesbrough UC Berkeley, Open Innovation: Renewing Growth from Industrial R&D, 10th Annual Innovation Convergence, Minneapolis, Sept 27, 2004 Capgemini Consulting Supply Chain Management • Proprietary and Confidential 6 -Innovation Driven Procurement-
  • 7. Beside the natural position of Procurement as the suppliers’ partner, Procurement competences match perfectly with those required for Open innovation Key Procurement competences Open innovation required competences A well developed procurement department Open innovation must be organized and (maturity level of process focus and higher) has facilitated. Open innovation goes far beyond an strategic purchasers who can: internal R&D department developing new ideas. Competences required for Open Innovation are: Challenge business demands Critical view on internally developed specifications Contribute to developments with strong knowledge of the category markets and Boundary spanning communication and products collaboration skills Build up a broad vision on markets Technical and market insight MATCH Develop and leverage relationships between Decision making in the various toll gates in the the business and suppliers innovation funnel Manage an open portfolio of suppliers and Critical attitude towards the status quo, and evaluation their contribution readiness to engage with new parties Challenge suppliers develop more value for the Curiosity and ambition to investigate and realize product chain future possibilities and potential markets Source graphic: Prof Henry Chesbrough UC Berkeley, Open Innovation: Renewing Growth from Industrial R&D, 10th Annual Innovation Convergence, Minneapolis, Sept 27, 2004 Capgemini Consulting Supply Chain Management • Proprietary and Confidential 7 -Innovation Driven Procurement-
  • 8. The IDP strategy impacts upon all strategic and tactical aspects of Procurement • Develop maturity to at least the process focus level • Translate innovation strategy into IDP strategy • Set up and support for the projects by the responsible • Align initiatives with the board of management CXO’s • Set up project organization for multi-functional IDP teams Procurement Strategy • Define roles and responsibilities Development • Evaluate category plans to help identify IDP projects Governance & • Increase weight of multi-functional teams for IDP Organisational Development categories • Conduct sourcing within IDP teams • Increase scope of sourcing strategies • Specify needs functionally • Specify problems instead of solutions • Focus on (future) added value to the product Category Planning chain • Open up portfolio management • Involve legal for good IP structures • Extend supplier management outside the supply base • Redefine relationships Supplier Demand Sourcing Relationship Management • Deal with IP rights • Fully involve the business in the IDP Management • Open up networks with the ecosystem teams • Increased partnering, development and co-creation • Feed the business with market knowledge and developments Supply Planning & Control • Set up networks for new idea creation and scenario building Provision of Goods & Services • Set up internal and external knowledge bases People IT Knowledge & Information • Make use of online tools for networking • Ensure perfect communication within • Connect with suppliers IDP teams Managing the Enablers • Support boundary spanning project • Connect with external knowledge management sources • Communicate success • Select the top resources for IDP projects • Recruit your success and change profiles of strategic purchasers • Develop project management and collaboration skills Capgemini Consulting Supply Chain Management • Proprietary and Confidential 8 -Innovation Driven Procurement-
  • 9. Contact Consulting Services Consulting Services ir Robbert den Braber ir Ronald Geerts Senior Consultant Senior Consultant Capgemini Nederland B.V. Capgemini Nederland B.V. Papendorpseweg 100, P.O. Box 2575, Papendorpseweg 100, P.O. Box 2575, 3500 GN Utrecht - The Netherlands 3500 GN Utrecht - The Netherlands T. +31 30 689 5056 T. +31 30 689 3842 Mob. +31 6 15 03 09 01 Mob. +31 6 27 15 92 96 Robbert.den.Braber@capgemini.com Ronald.Geerts@capgemini.com www.nl.capgemini.com www.nl.capgemini.com Capgemini Consulting Supply Chain Management • Proprietary and Confidential 9 -Innovation Driven Procurement-