This session is an introduction to the emerging concepts and patterns that are known as “modern applications” and will be of interest to business innovators and solution developers alike. The modern application is not about any one technology; it is an application that delivers experiences that users have come to expect. It is more than just a consumable piece of software – it’s also the development and delivery of that software. We review several elements that power this new wave/next generation of applications and identify how the modern enterprise can consider these as part of enabling business value through technology.

1. Modern applications for a modern enterprise

2. “It is only the modern that ever
becomes old-fashioned.”
Oscar Wilde

3. C:>_

8. Influencing ‘our’ modern applications
 User interaction revolution
 ‘Social’ enterprise
 Data explosion
 ‘Always connected’ / consumerisation

9. REvolution

10.  Touch enabled devices so we ‘expect’ touch
 Directly manipulating items on screen
 The bar for all applications is rising including enterprise apps
 Touch enabled… everything…
The experience is direct
the good touch

11.  Applications should care about their user
 Focus on the goal achievement
 Provide ready support for likely scenarios / context change
 Lync: drag and drop into existing conversation
 Additional content based on context
 Weather report for destination / flight information
 Real time traffic information or incidents
The experience is kind
remember the humans!

12.  Real time analytics performed by application, server or cloud
 Learning user preferences from previous actions
 SQL Server Analysis Services modelling and prediction
 Massive scale processing via cloud based solutions
 In many cases the illusion of intelligence is enough
 “Common sense [applications] is not so common”
The experience is intelligent
welcome to SkyNet

13. Ubiquitous connection

14.  Internet connection is generally considered always available
 Mobile people need mobile data & systems / applications
 Mobile enabled field sales and service remain the cliché mobile case
 Smartphone users mobile enabled?
 Responsive design a must for internal and external users
 m.yoursite.co.nz
 “Mobile first design” [often] yields better interactions
 Also deliver higher and most important value faster
Always connected
data where and how I need it

15.  The current device is just the current viewport
 My Email / Lync / Yammer all securely available
 Failing VPN connections 
 Mother nature may enforce a period of working from home
 SkyDrive and other internet based seamless experience
 Does anyone manually copy anymore?
Always connected
available without additional effort

16.  Expectation that personal devices can be part of work
 Devices and applications need consumer experience
 The experience(s) are evolving
 Impacting external facing applications and sites
 Influencing internal facing applications and sites
 ‘Gamification’… fad or reality
 Corporate battleship grey ‘easier’?
Consumerisation of IT
bring your own applications (and device)

17. Socialising

18. Social enterprise
communication is the key to everything
 Presence and visible out of office
 Instant communication
 “Collaboration”: documents / general
 Personal choice vs spam
 Generation Z / digital natives
Internal
 Clients – existing and potential
 Visibility on LinkedIn / Facebook
 Proactive service response
 ‘Free’ advertising
External

19.  Communication fidelity increases as needed
 Receive an email and see person is available
 Send a question via instant messaging
 Upgrade to voice / video when typing too much
 Add screen share to literally see
 Written is usually worst for communication
 Presence at the minimum for modern apps
 Lync 2013 Managed API
Social enterprise: internal
we don’t even have a water cooler

20.  Enterprise cross-over of blog and tweet
 a “bleet”?
 Opt in viewing instead of email spam
 Cloud supports and enables mobile use
 An online corporate persona
Social enterprise: internal
did you hear…

21.  Corporate website no longer enough
 Multiple channels for our digital children
 Facebook is now an expectation
 Twitter marketing / events
 And pro-active service desk
Social enterprise: external
OMG totes luv it!

22.  24 / 7 / 365 clients and consumers
 Ability to tweet ‘in line’ as part of business process
(when relevant!)
 Inline recent tweets from a person / company
 Combine with big data analysis concepts
Social enterprise: external
@youralterego

23. 1001010101,000,000,001

24. The three V’s:
 Volume: more data being created every day (millisecond)
 Storage costs reduction means we can store it
 Or retrieve it from storage now that we can process it
 Variety: structured and unstructured
 Majority being created is unstructured…
 SELECT * FROM Blogs WHERE ????
 Velocity: instantaneous relevance of data
 “Last week, there were 15,000 tweets about how slow our service is”
 With [some] data so temporal overnight processing makes it moot
Big data
when did bits get so big?
/blog /mark-worthen /the-big-data-equation

25.  Data is only useful when you [can] use it
 Existing systems are rich sources waiting to be tapped
 Enhanced / supplement with new sources
 Ability to utilise unstructured data also
 Analysis and accessibility to unlock the business value
 Remove the clutter and ensure what needs to be see can be
 New data feeds create new possibilities
 A millions elements summarised into the key components for use
Big data
look at all the trees dad

26.  Global data sources to link into new sources
 New thinking needed to ‘see’ what could be
 Maybe the price of milk in outer mongolia does matter
 Unstructured getting created but harder to interpret
 Hadoop on Azure
Big data
more sources and options

27. Modern applications
 Embrace the mobile world
 Enable people to do things better & easier
 Allow for easy internal and external interactions
 Have frequent updates and enhancements
 Proactively assist people

28. Modern enterprises
 Engage at a deeper level
staff , customers and partners
 Leverage technology to see and do new things
or see the same thing in a different way
 Are inherently social
 Build applications for humans

29. “Problems cannot be solved with the
same mind set that created them.”
Albert Einstein