Turners & Growers (T&G) has been New Zealand’s leading distributor, marketer and exporter of premium fresh produce for over a century. No matter where their customers are in the world, T&G’s goal is to ensure their produce is as good as the day it is harvested. T&G’s incumbent intranet was missing key functionality and usability was poor. Creating an intranet that could join all the dots across the business was key. More information: http://www.intergen.co.nz/Our-Work/Turners-and-Growers/

1. Horticulture
case study
SharePoint 2013 delivers
a fresh outlook to Turners
& Growers’ doorstep
Turners and Growers
Fresh taste to the world
“Our new intranet has a
compelling user interface
that allows us to easily
update and maintain
information, navigate
through the different
teams and open up silos.
SharePoint and Intergen
not only ticked the boxes
but also provided a solid
foundation for future
implementations.”
Kylie Horomia
Corporate Communications Manager,
Turners & Growers
THE SITUATION
Turners & Growers (T&G) has been
New Zealand’s leading distributor,
marketer and exporter of premium
fresh produce for over a century. No
matter where their customers are in
the world, T&G’s goal is to ensure
their produce is as good as the day it
is harvested.
Everyone at T&G, from finance,
marketing and sales to wholesalers
and retailers, plays a definitive part in
delivering world class produce to the
shop floor. To make this a reality it’s
vital that everyone, no matter where
they are in the supply chain, can
communicate and collaborate with
each other, at all levels and layers.
T&G has a strategy in place to
maintain and grow an integrated
business that allows them to
manage all elements of the supply
chain – and building an intranet
solution that could help eliminate
silos throughout the supply chain
was central to this objective.
It was also important for T&G to
consider a technology solution that
could grow with them into the
future – Microsoft SharePoint had
the power to deliver the
functionality and flexibility they
needed, all in one mighty
compelling, user-friendly platform.
With Intergen’s expertise on board,
it was time to get down to business
and bring a fresh new intranet to
Turners & Growers.

2. The pain
The gain
T&G’s incumbent intranet was missing
key functionality and usability was poor.
Creating an intranet that could join all
the dots across the business was key.
Janet Henderson, T&G’s Application
Manager says:
As Kylie Horomia, Corporate
Communications Manager,
T&G confirms:
“Our previous intranet was clunky;
everything was stored in different
programmes and there was no central
information source. With multiple data
sources, it was hard to get one solid
answer, document or message. Staff
needed to keep up with the latest news,
update their team on progress and have
easy access to other resources from
other departments to help support
decision making. Emails were still a
primary communication tool. Key
business processes weren’t integrated
and we were still performing paperbased tasks. And only a small number
of people could update content.”
“Intergen was easy to work with; they
listened to our pain points and showed
us what we could do to remove them,
went through options and shared their
expertise. This allowed us to not only
implement a new intranet but also to
drill down and really look at our
business processes and develop a
solution that worked for our team.”
T&G now has more than what they
initially set out for: an intranet that
not only delivers one source of the
truth but it has functionality to
streamline business processes to create
one living, breathing asset. T&G is now
well equipped with the right tools and
resources; they can throw away
paper-based processes and go about
their daily work without encountering
bottlenecks along the way.
As Kylie Horomia, Corporate
Communications Manager, Turners
& Growers confirms:
“Our new intranet has a compelling
user interface that allows us to easily
update and maintain information,
navigate through the different teams
and open up silos. SharePoint and
Intergen not only ticked the boxes but
also provided a solid foundation for
future implementations. Choosing
SharePoint and the Microsoft platform
meant any new solutions – such as our
financial systems and staff directory
– can be easily integrated with the
current system.
AUCKLAND
CHRISTCHURCH
DUNEDIN
MELBOURNE
PERTH
The Business Case
T&G needed an intranet solution
that was powerful enough to
streamline all communication and
collaboration activities across the
supply chain and also provide a
user-friendly and fresh interface that
reflected their status as world class
leaders in the produce industry.
The Business Value
»» ➢ ne version of the truth
O
»» ➢ ultifunctional across
M
all devices
»» ➢ asy access and user friendly
E
»» ➢ echnology platform that
T
integrates easily with other
Microsoft technologies
»» ➢ eduction of paper-based
R
processes and silos
»» ➢ treamlined collaboration across
S
the supply chain
»» ➢ istributed authorship and
D
content ownership, removing
bottlenecks within the business
The Engine Room
»» ➢SharePoint 2013
With Intergen staff working
across organisations of all
sizes and types, our offerings
include portals, content
and collaboration solutions,
Microsoft Dynamics financial
and relationship management,
custom software development,
management consulting
and hosting services.
REDMOND
SYDNEY
WELLINGTON