2. Forward Looking Statements
This presentation contains statements regarding our intention to execute a new strategy, implement operational and
organizational changes and our projected financial and business results, as well as our intention to return cash to
shareholders through dividends and continued share buyback activity, which may be considered forward‐looking
within the meaning of the U.S. federal securities laws. These statements are subject to known and unknown
risks, uncertainties and other factors that may cause our actual results, levels of activity, performance or achievements
to differ materially from results expressed or implied in this presentation. Such risk factors include those related to:
maintaining customer and partner relationships; the anticipated growth of certain market segments, particularly with
regard to security and storage; the competitive environment in the software industry; changes to operating systems
and product strategy by vendors of operating systems; fluctuations in currency exchange rates; the timing and market
acceptance of new product releases and upgrades; the successful development of new products and integration of
acquired businesses; and the degree to which these products and businesses gain market acceptance. Actual results
may differ materially from those contained in the forward‐looking statements in this presentation. Additional
information concerning these and other risk factors is contained in the Risk Factors section of our Form 10‐K for the
year ended March 29, 2013.
Any information regarding pre-release Symantec offerings, future updates or other planned modifications is subject to
ongoing evaluation by Symantec and therefore subject to change. This information is provided without warranty of any
kind, express or implied. Customers who purchase Symantec offerings should make their purchase decision based
upon features that are currently available.
We assume no obligation to update any forward‐looking information contained in this presentation.
2
3. Use of GAAP and Non-GAAP Financial Information
Our results of operations have undergone significant changes due to a series of acquisitions, the impact of SFAS
123(R), impairment charges and other corporate events. To help our readers understand our past financial performance
and our future results, we supplement the financial results that we provide in accordance with generally accepted
accounting principles, or GAAP, with non‐GAAP financial measures. The method we use to produce non‐GAAP results is
not computed according to GAAP and may differ from the methods used by other companies. Our non‐GAAP results
are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only
in conjunction with our consolidated financial statements prepared in accordance with GAAP.
Our management regularly uses our non‐GAAP financial measures internally to understand, manage and evaluate our
business and make operating decisions. These non‐GAAP measures are among the primary factors management uses in
planning for and forecasting future periods. Investors are encouraged to review the reconciliation of our non‐GAAP
financial measures to the comparable GAAP results, which is attached to the financial review presentation, and which
can also be found, along with other financial information, on the investor relations page of our website at
www.symantec.com/invest.
3
4. Founded in 1982
$7 Billion Revenue
More than 20,000 Employees
Operations in 48 Countries
100 Percent of the Fortune 500 are Customers
More Than 1,900 Global Patents
4
5. Protects More Than 1 Billion Systems
Reviews 8 Billion Email Messages and
1.4 Billion Web Request a Day
The Largest Backup and Recovery Company on the Planet
Protects More Than 135 Million Consumers with
Norton Security Products
5
8. Financial Strength – FY13 Business Snapshot
Revenue Mix by Segment
Revenue Mix by Geography
IM
38%
UPP
43%
Americas
54%
EMEA
27%
APJ
19%
IS
19%
(Americas includes the U.S., Latin America, and Canada)
Segment
User Productivity & Protection
Information Security
Information Management
FY13
Revenue $
(in millions)
Y/Y Growth
(FX adjusted)
$2,976
$1,301
$2,629
2%
10%
5%
$6.9 billion
3%*
8
*Organic FX adjusted Y/Y Revenue Growth
8
9. Corporate Responsibility
Investing in the community, workplace and environment
• STEM Education, Online
Safety, Diversity, Environment
• $24M philanthropy in FY13
• Energy-saving Green IT solutions
• 20 LEED-certified buildings globally
• 12 Energy Star buildings globally
• Established employee Green
Teams
• More than 25,000 hours
volunteered
• Annual Code of Conduct
training
• Signatory UN Global
Compact
• 100% Human Rights
Campaign Corporate Equality
Index
• Signatory, Women’s Empowerment
Principles
• #40 NewsWeek Green
Rankings
• FTSE4Good Global Index
• Dow Jones Sustainability Index
– North America and World
• 2013 World’s Most Ethical
Companies
9
11. Global Intelligence Network
Identifies more threats + takes action faster + prevents impact
Global Scope and Scale
Worldwide Coverage
24x7 Event Logging
Rapid Detection
Threat Activity
Malcode Intelligence
Vulnerabilities
Spam/Phishing
240,000+ Sensors
133M Client, Server,
Gateway
Global Coverage
40,000+ Vulnerabilities
14,000 Vendors
105,000+ Technologies
5M Decoy Accounts
8B+ Email Messages/Daily
1B+ Web Requests/Daily
200+ Countries
Preemptive Security Alerts
Presentation Identifier Goes Here
Information Protection
Threat Triggered Actions
11
11
12. We make the world a safer place
by helping people, businesses, and governments
protect and manage their information, so they
can focus on achieving their goals.
12
13. Solving Customers’ Most Critical Problems
& Expanding our Total Available Market
Deliver greater than 5% organic revenue growth CAGR and better than
30% non-GAAP operating margin in FY15-17
Our 3 Priorities
Offerings
Go-to-Market
Work Smart – Better execution and easier
to do business with us
13
15. We Will Strengthen Our Offerings:
More R&D
Right-for-Me
Offering
Better Meet
Customer
Needs . . .
Faster Organic
Growth
Better and
Easier
Customer
Experience
New Offerings
15
16. We Will Strengthen Our Offerings:
More R&D
More
Innovation
More R&D
• Increase R&D spend
• Redeploy and hire
• Advanced research
File Systems
Right-for-Me
Offering
Better Meet
Customer
Needs . . .
Faster Organic
Growth
Better and
Easier
Customer
Experience
Leverage
Innovation
Encryption
DLP
Center of
Excellence
Endpoint
Protection
Security Intelligence
New Offerings
Zero-based
mindset
• Whole company scope
• Resource best growth
opportunities
• Eliminate redundancy
16
17. We Will Strengthen Our Offerings:
Better and Easier Customer Experience
More R&D
Right-for-Me
Offering
Better Meet
Customer
Needs . . .
Faster Organic
Growth
To
Use, Upgrade
and
Maintain
Better and
Easier
Customer
Experience
• Focus product teams on
end-to-end customer use
experience
• Simplified licensing
• Self-healing technology
• Simplified support options
To Get Help • Expanded support
and Support channels ex.
Web, chat, community
support
• Knowledge management
New Offerings
17
18. We Will Strengthen Our Offerings:
Right-For-Me-Offerings
• Consumers
• Small
Tailored Businesses
Offerings • Large
Enterprise
More R&D
Right-for-Me
Offering
Better Meet
Customer
Needs . . .
Faster Organic
Growth
• Geographies
• Specific
Industries…v
erticals
• Governments
Better and
Easier
Customer
Experience
• Software
Choice of • Appliance
Deployment
Option • Cloud
• Hybrids
New Offerings
18
19. New Offerings Will Address broader Customer Needs
More R&D
Right-for-Me
Offering
Better Meet
Customer
Needs . . .
Faster Organic
Growth
•Integrated, modular, solving
bigger jobs
Better and
Easier
Customer
Experience
•Customer can buy existing
products OR new integrated
offerings
•Turn on new capability as
needed
New Offerings
19
20. Symantec Addresses Unmet, Underserved Needs In
Three Areas
User Productivity & Protection
Make it simple for me to be productive
& protected at home and work
Information Security
Keep my business safe and compliant
Information Management
Keep my business information and
applications up and running
20
21. New Current Offerings Map to Customer Jobs
Current Offering Examples
User Productivity & Protection
Information Security
Information Management
Norton 360
Norton Mobile Security
Norton Data Services
Endpoint Protection
Enterprise Mobility
Endpoint Encryption
User Authentication
Managed Security Services
Data Loss Prevention
Mail and Web Security
O3
Control Compliance Suite
Critical System Protection
Trust Services
Storage Foundation HA
NetBackup
Enterprise Vault/eDiscovery
Backup Exec
BE.cloud
FileStore
21
21
22. We Will Deliver New Integrated, Modular Offerings
Over the Next 6-24 Months
New Higher-Value Offerings
User Productivity & Protection
Information Security
Information Management
Mobile Workforce Productivity
Norton Protection
Norton Cloud
Information Security Service
Identity/Content-aware Security Gateway
Data Center Security
Business Continuity
Object Storage Platform
Information Fabric
Software Defined Storage
22
22
23. User Productivity & Protection Higher-Value Offering:
Mobile Workforce Productivity
Enables authorized users to access corporate resources from any corporate or
personal mobile device, PC or Mac while protecting
data, applications, devices and identities
Integrated
• Endpoint protection
• Corporate
• Personal
Employee Owned/BYOD
Enterprise Applications
Corporate Owned
• Mobile device management
• Mobile container
• Mobile application
Management
• Enterprise app store
• Endpoint encryption
• Endpoint DLP
• User authentication
Cloud Services
23
23
24. Information Security Higher-Value Offering:
Information Security Service
Provides visibility into, and comprehensive protection from, advanced
threats leveraging Symantec and 3rd-party products
Integrated
• Analysis
Symantec Security Offerings
3rd-Party Products and Tools
Symantec Global Security
Intelligence Network
Enterprise Apps
• Correlation
• Visibility
• Dashboard
• Threat Detection
• Prioritization and
Workflow
• Incident Management
• Risk Management
24
24
25. Information Management Higher-Value Offering:
Business Continuity
Delivers high availability, performance, and scalability for business
applications in virtual, private cloud environments
Applications
Integrated
• Windows Backup
• Unix/Linux Backup
• Virtual Backup
• Clustering
Platforms
• Virtual HA
• Replication
• Disaster Recovery
Storage
• Service Orchestration
25
25
26. Simplified Go-to-Market (GTM) Strategy
Customer Segment
Global
Enterprise
• Global & Enterprise… Symantec direct + Customer
led channel involvement
Commercial
• Channel-led… dedicated Symantec team support
Norton Consumer and
Small Business
• Combination of direct through e-business and
channel-led
Applied “Right for GEO” manner
26
26
27. New Marketing and Sales Capabilities
• Expanded Marketing
• New business growth
- Field paid only on new over time
- Separate renewals org
• Expanded high quality/
lower cost models
- Telesales
- e-Business
- In product
• New global sales and partner
enablement organization
Beyond
Current
Point
Products to
Integrated
Offerings
Offerings
Beyond
Short-Term
Bookings to
Lasting
Customer
Value
Customers
- Total customer experience
- New centers of excellence
- Strategic Pricing & Licensing
• New, enhanced partner
program
- More selective based on
capabilities
- Better enablement &
Symantec support
- New performance-based
incentives
27
27
28. Work Smart
Engaging our people… especially front line
Built and expanding team of process
management experts
Named process owners for critical cross
functional processes
Upgrading IT capability… aligned to
improved processes
28
29. Financial Objectives
Organic growth greater than 5% in FY15-FY17
Planning on 5 quarters of transition
Non-GAAP operating margin grow 200 bps in
FY14 & FY15
Return approximately 50% of FCF to shareholders
through dividends and share repurchases
29
29
30. How This Benefits Customers
Solve Bigger
Problems
Better and
Easier
Right-for-Me
Offerings
How They
Want to Buy
30
30
In January we announced a strategy and operational plan to transform Symantec to help us perform at a much higher level for our employees, customers and partners. And we’re making progress. From January-August 2013, we undertook an initiative to simplify our organization… to get our management structure better aligned with industry standards, and to ensure we had the right people doing the right jobs to lead us to the next chapter in our history. We upgraded our leadership team and continue to align to our True North objectives at every level of the company.The operational phase of our strategy is now underway… it’s where we begin to link our strategy to execution and the point at which you’ll begin to see greater evidence of our progress. As we’re in the early stages, our leaders have been taking the time to identify the jobs they need to do to deliver against the work we’ve defined and we’ve had excellent progress in building those teams. We’re making solid progress on our GTM, realigning our sales teams and territories to be more effective for our customers, while rebuilding our renewals organization and compensation models. And moving forward with the products and services we’ve committed to deliver, while being more efficient and strategic with our point product solutions based on market opportunity. We’re making it easier for Partners to do business with Symantec. We’re now in phase two of partner reviews… getting their input on how we can make it easier to do business with us by providing incentives based on competencies, and ensuring we have the right partners selling the solutions that fit those competencies.We’re focused on driving employee engagement, delivering against our Employee Value Promise and investing in people, process and technology infrastructure to make it easier to do business with us via our Work Smart model.…And we’ve launched six initiatives that will give customers a greater voice into our decision-making at every level of the company because we’re going to serve our customers’ needs like never before…
