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Marketing Management Stephan Langdon, MBA, M.Ed.
Week 4
PPT 4-3 Dimensions of a Market Analysis Emerging submarkets Actual and potential market and submarket size Market and submarket growth Market and submarket profitability Cost structure Distribution systems Trends and developments Key success factors
Emerging Submarkets Relevance! PPT 4-4
Chapter 4 - Market and Submarket Analysis PPT 4-5 Marketing the Wrong Product SUV Hybrid
PPT 4-6 Customer Decision Process Brand Preference Brand Relevance Determine Brands to Consider Select Product Category or Subcategory  Select Brand to Buy ,[object Object]
Lexus
BMW
Mercedes
Mercedes,[object Object]
Chapter 4 - Market and Submarket Analysis PPT 4-8 Questions to Help Structure a Market Analysis Profitability How intense is the competition among existing firms? Threats from potential entrants and substitute products? Bargaining power of suppliers and customers? Attractive/profitable markets or submarkets? Cost Structure Major cost and value-added components for various types of competitors? Figure 4.1
Chapter 4 - Market and Submarket Analysis PPT 4-9 Questions to Help Structure a Market Analysis Distribution Systems 	Alternative channels of distribution? How are they changing? Market Trends Key Success Factors 	Key success factors, assets, and competencies to compete successfully? Can assets and competencies of competitors be neutralized? Figure 4.1
Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 		          7-10 Characteristics of Business Markets Fewer, larger buyers Close supplier-customer relationships Professional purchasing Many buying influences Multiple sales calls Derived demand Inelastic demand Fluctuating demand Geographically concentrated buyers Direct purchasing
Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 		          7-11 Buying Situation Straight rebuy Modified rebuy New task
Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 		          7-12 Systems Buying and Selling Turnkey solution  desired; Bids solicited System  subcomponents assembled Prime Contractors Second-tier Contractors
Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 		          7-13 The Buying Center Initiators Users Influencers Deciders Approvers Buyers Gatekeepers
Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 		          7-14 Sales Strategies Key Buying  Influencers SmallSellers Multilevel In-depth Selling Large Sellers
Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 		          7-15 Stages in the Buying Process: Buyphases Problem recognition General need description Product specification Supplier search Proposal solicitation Supplier selection Order-routine specification Performance review
Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 		          7-16 Table 7.2 Buygrid Framework
Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 		          7-17 Forms of Electronic Marketplaces ,[object Object]
 Vertical markets
 Pure play auction sites
 Spot markets
 Private exchanges
 Barter markets
 Buying alliances,[object Object]
Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 		          7-19 Table 7.3 Vendor Analysis
Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 		          7-20 Establishing Corporate Trust and Credibility Expertise Likeability Trustworthiness
Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 		          7-21 Factors Affecting Buyer-Supplier Relationships Availability of  alternatives Importance of supply Supply market dynamism Complexity of supply
Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 		          7-22 Categories of Buyer-Seller Relationships Basic buying and selling Bare bones Contractual transaction Customer supply Cooperative systems Collaborative Mutually adaptive Customer is king
Chapter 4 - Market and Submarket Analysis PPT 4-23 Detecting Maturity and Decline Price pressure caused by overcapacity and the lack of product differentiation Buyer sophistication and knowledge Substitute products or technologies Saturation No growth sources Customer disinterest
A group of organizations (i.e., sellers) offering goods or services that are similar and close substitutes for one another What’s an industry?
Is the market vs. industry  distinction important?Why or why not?
Does industry attractiveness matter? Why or why not?
A Tool for Assessing Industry Attractiveness: Porter’s Five Forces Threat of new  entrants Bargaining  power of suppliers Bargaining power of buyers Rivalry among  existing industry  firms Threat of substitute  products Source: Adapted from Michael E. Porter, “Industry Structure and Competitive Strategy: Keys to Profitability,” Financial Analysts Journal, July-August 1980, p. 33.
Porter: Win - Lose “  The implicit essence of Porter’s theory is that corporate competitiveness play is a “win by some - lose by some” play, where the firms which are competitively agile will alone sustain themselves and grow. In a sense Porter’s theory reflects modern corporate Darwinism where only the fittest would survive.”
Sixth Force
Downes’ Three new Forces
Chapter 4 - Market and Submarket Analysis PPT 4-31 Risks of  High-Growth  Market Competitive Risk ,[object Object]
 Superior competitive entryFirm Limitations ,[object Object]
 Distribution unavailableMarket Changes ,[object Object]
 New technology

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2011.04 Marketing Management

  • 1. Marketing Management Stephan Langdon, MBA, M.Ed.
  • 3. PPT 4-3 Dimensions of a Market Analysis Emerging submarkets Actual and potential market and submarket size Market and submarket growth Market and submarket profitability Cost structure Distribution systems Trends and developments Key success factors
  • 5. Chapter 4 - Market and Submarket Analysis PPT 4-5 Marketing the Wrong Product SUV Hybrid
  • 6.
  • 8. BMW
  • 10.
  • 11. Chapter 4 - Market and Submarket Analysis PPT 4-8 Questions to Help Structure a Market Analysis Profitability How intense is the competition among existing firms? Threats from potential entrants and substitute products? Bargaining power of suppliers and customers? Attractive/profitable markets or submarkets? Cost Structure Major cost and value-added components for various types of competitors? Figure 4.1
  • 12. Chapter 4 - Market and Submarket Analysis PPT 4-9 Questions to Help Structure a Market Analysis Distribution Systems Alternative channels of distribution? How are they changing? Market Trends Key Success Factors Key success factors, assets, and competencies to compete successfully? Can assets and competencies of competitors be neutralized? Figure 4.1
  • 13. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 7-10 Characteristics of Business Markets Fewer, larger buyers Close supplier-customer relationships Professional purchasing Many buying influences Multiple sales calls Derived demand Inelastic demand Fluctuating demand Geographically concentrated buyers Direct purchasing
  • 14. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 7-11 Buying Situation Straight rebuy Modified rebuy New task
  • 15. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 7-12 Systems Buying and Selling Turnkey solution desired; Bids solicited System subcomponents assembled Prime Contractors Second-tier Contractors
  • 16. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 7-13 The Buying Center Initiators Users Influencers Deciders Approvers Buyers Gatekeepers
  • 17. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 7-14 Sales Strategies Key Buying Influencers SmallSellers Multilevel In-depth Selling Large Sellers
  • 18. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 7-15 Stages in the Buying Process: Buyphases Problem recognition General need description Product specification Supplier search Proposal solicitation Supplier selection Order-routine specification Performance review
  • 19. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 7-16 Table 7.2 Buygrid Framework
  • 20.
  • 22. Pure play auction sites
  • 26.
  • 27. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 7-19 Table 7.3 Vendor Analysis
  • 28. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 7-20 Establishing Corporate Trust and Credibility Expertise Likeability Trustworthiness
  • 29. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 7-21 Factors Affecting Buyer-Supplier Relationships Availability of alternatives Importance of supply Supply market dynamism Complexity of supply
  • 30. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 7-22 Categories of Buyer-Seller Relationships Basic buying and selling Bare bones Contractual transaction Customer supply Cooperative systems Collaborative Mutually adaptive Customer is king
  • 31. Chapter 4 - Market and Submarket Analysis PPT 4-23 Detecting Maturity and Decline Price pressure caused by overcapacity and the lack of product differentiation Buyer sophistication and knowledge Substitute products or technologies Saturation No growth sources Customer disinterest
  • 32. A group of organizations (i.e., sellers) offering goods or services that are similar and close substitutes for one another What’s an industry?
  • 33. Is the market vs. industry distinction important?Why or why not?
  • 34. Does industry attractiveness matter? Why or why not?
  • 35. A Tool for Assessing Industry Attractiveness: Porter’s Five Forces Threat of new entrants Bargaining power of suppliers Bargaining power of buyers Rivalry among existing industry firms Threat of substitute products Source: Adapted from Michael E. Porter, “Industry Structure and Competitive Strategy: Keys to Profitability,” Financial Analysts Journal, July-August 1980, p. 33.
  • 36. Porter: Win - Lose “ The implicit essence of Porter’s theory is that corporate competitiveness play is a “win by some - lose by some” play, where the firms which are competitively agile will alone sustain themselves and grow. In a sense Porter’s theory reflects modern corporate Darwinism where only the fittest would survive.”
  • 39.
  • 40.
  • 41.
  • 45. Political-Legal Environment Increase in business legislation Growth of special interest groups
  • 46. 3-33 MIS Systems Provide Information on Buyer Preferences and Behavior:Dupont’s Pillow Study Pillow Segments 23% - stackers 20% - plumpers 16% - rollers or folders 16% - cuddlers 10% - smashers
  • 47. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 3-34 What is a Marketing Information System (MIS)? A marketing information system consists of people, equipment, and procedures to gather, sort, analyze, evaluate, and distribute needed, timely, and accurate information to marketing decision makers.
  • 48. Internal Records and Marketing Intelligence Order-to-Payment Cycle Sales Information System Databases, Warehousing, Data Mining Marketing Intelligence System
  • 49. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 4-36 The Measures of Market Demand Potential Market Available Market Penetrated Market Target Market
  • 50. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 4-37 Figure 4.4 Ninety Types of Demand Measurement
  • 51. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 4-38 Figure 4.5 Market Demand Functions
  • 52. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 4-39 Figure 4.5 Market Demand Functions
  • 53. Copyright © 2009 Pearson Education, Inc.  Publishing as Prentice Hall 4-40 Table 4.6 Calculating Brand Development Index
  • 54. 41 The Conentional Marketing Mix