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Introduction to Information Technology 
Turban, Rainer and Potter 
John Wiley & Sons, Inc. 
Copyright 2005
Network and Telecommunications 
Basics
Chapter Outline 
The telecommunications system 
Network services 
Network protocols 
Network processing 
Types of computer networks 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 3
Learning Objectives 
Describe the component of a telecommunications 
system 
Describe the eight basic types of communications 
media, including their advantages and 
disadvantages. 
Describe the major types of network services. 
Describe the Ethernet and TCP/IP protocols. 
Differentiate between client/server computing and 
peer-to-peer computing 
Describe the two major types of networks. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 4
TG4.1The telecommunications system 
 Telecommunications system: Combination of 
hardware and software that transmits information 
(text, data, graphics, and voice) from one location to 
another. 
 Analog signal: Continuous waves that transmit 
information by altering the amplitude and frequency of 
the waves. 
 Digital signal: A discrete pulse, either on or off, that 
conveys information in a binary form. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 5
The major components of a 
telecommunications system: 
Hardware 
Communications media 
Communications networks 
Communications software 
Data communications providers 
Communications protocols 
Communication applications 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 6
Communications processors 
Hardware devices that support data 
transmission and reception across a 
telecommunications system. 
Modem: Device that converts signals from 
analog to digital and vice versa. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 7
Multiplexer: Electronic device that allows a 
single communications channel to carry data 
transmission simultaneously from many 
sources. 
Front-end processor: A small secondary 
computer, dedicated solely to communication, 
that manages all routing communications with 
peripheral devices. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 8
Communication media and channels 
Communication channel. Pathway for 
communicating data form one location to 
another. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 9
Cable media: Communications channels 
that use physical wires or cables to 
transmit data and information. 
Broadcast ( wireless) media: 
Communication channels that use 
electromagnetic media (the ‘’airwaves’’) to 
transmit data. 
Twisted-pairs wire: copper wire twisted 
together in pairs used for most business 
telephone wiring . 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 10
Coaxial cable. Insulated copper wire; used to carry 
high-speed data traffic and television signals. 
Fibber- optic cable. Thousand of very thin filaments of 
glass fibers, surround by cladding, that transmit 
information via light pulses generated by lasers. 
Microwave transmission. Communication channel that 
uses towers to send wireless signals; used for high-volume, 
long-distance, point-to-point communication. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 11
Satellite transmission. Communications 
channel that uses orbiting satellites to send 
digital transmission point-to-point. 
Propagation delay. Brief pause between the 
sending and receipt of a satellite 
transmission. 
Global positioning system (GPS). A wireless 
system that uses satellites to enable users 
to determine their position anywhere on the 
earth. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 12
Radio transmission. Communications channel 
that uses radio wave frequencies to send data 
directly between transmitters and receivers over 
short distances. 
Satellite radio (digital radio). Form of radio 
transmission that offers uninterrupted, near CD-quality 
music beamed to your radio from space. 
Cellular radio technology. Use of radio 
transmission between cells in geographic 
service areas and a mobile telephone switching 
office, enabling wireless phone service. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 13
Personal communication services (PCS) technology. 
Wireless communication technology that uses lower-power, 
higher-frequency radio waves than cellular radio 
technology, making PCS devices effective in places 
where cellular devices are not. 
Infrared. Red light not commonly visible to human eyes; 
can be modulated or pulsed for conveying information. 
Bandwidth. The range of frequencies available in a 
communications channel stated in bits per second. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 14
TG4.2 Network services 
 Computer network. A system connecting 
communications media, hardware, and software 
needed of two or more computer systems and/ or 
devices. 
 Switched lined. Telephone lines through which data 
transmissions can be routed or switched to their 
destination. 
 Dedicated lines (leased lines). telephone line that 
provide a constant connection between two devices 
and require no switching or dialing. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 15
Integrated services digital network (ISDN). A 
high-speed technology that allows users to 
transfer voice, video, image, and data 
simultaneously, over existing telephone lines. 
Digital subscriber line (DSL). A high-speed, 
digital data-transmission technology using 
existing analog telephone lines. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 16
Cable modem. A modem that operates over 
coaxial cable and offers high-speed access to 
the Internet or corporate intranets. 
Packet switching. Data transmission 
technology that breaks up blocks of text into 
small, fixed bundles of data (packets) that are 
sent independently through the network. 
Frame relay. A data transmission technology 
that is faster and less expensive than packet 
switching. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 17
 Fibber distributed data inference (FDDI). 
Data transmission standard based on 
high-speed, high-capacity capabilities of 
fiber optics. 
 Asynchronous transfer mode (ATM). Data 
transmission technology that uses packet 
switching and allows for almost unlimited 
bandwidth on demand. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 18
Switched-hub technology. Data transmission 
technology that boots local area networks by adding 
an ATM-like packet-switching capability. 
Synchronous optical network (SONET). An interface 
standard for transporting digital signals over fiber-optic 
lines; allows the integration of transmissions from 
multiple vendors. 
T-carrier System. A digital transmission system that 
defines circuits that operate at different rates, all of 
which are multiples of the basic 64 kbps used to 
transport a signal voice call. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 19
TG4.3 Network protocols 
Protocol. The set of rules and procedures 
governing transmission across a network 
Ethernet. The most common network 
protocol. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 20
Gigabit Ethernet. The most common network 
protocol in large corporations, which provides 
data transmission speeds of one billion bits per 
second. 
Transmission control protocol / internet protocol 
(TCP/IP). A file transfer protocol that can send 
large files of information across sometimes-unreliable 
networks with assurance that the data 
will arrive uncorrupted. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 21
The International Standards Organization open 
systems interconnection protocol (ISO-OSI) 
The ISO-OSI model defines how software on different 
system communicates at different layers. The model 
has seven layers, each having its own well-defined 
function. 
Layer 1: physical layer: define the mechanism for 
communicating with the transmission media and 
interface hardware. 
Layer 2: data link layer: validates the integrity of the 
flow of data. 
Layer 3. network layer: defines the protocols for data 
routing to ensure that information arrives at the correct 
destination 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 22
The International Standards Organization open systems 
interconnection protocol (ISO-OSI) cont… 
Layer 4: transport layer: defines the protocols for 
structuring messages. 
Layer 5: session layer : coordinates 
communications and maintains the session for as 
long as needed including security and log-on 
functions. 
Layer 6: presentation layer; defines the way data is 
formatted, converted and encoded 
Layer7: application layer. Defines the way that 
applications programs such as e-mail interact with 
the network 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 23
TG4.4 Network processing strategies 
Distributed processing. Network architecture that 
divides processing work between two or more 
computers, linked together in a network. 
Client/ server computing. Form of distributed 
processing in which some machines (servers) 
perform computing functions for end –user PCs 
(clients). 
Peer- to–peer processing. A type of client/ server 
distributed processing that allows two or more 
computers to pool their resources, making each 
computer both a client and a server 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 24
TG4.5 Types of computer networks 
Local area network (LAN). Network that 
connects communications devices in a 
limited geographical region (e.g., a 
building ), so that every user device on the 
network can communicate with every 
other device. 
Topology. The physical layout and 
connectivity of a network 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 25
LAN technology 
File server. A repository of various software and data files 
for the network, which determines who gets access to what 
and in what sequence 
Network interface card. Hardware that specifics the data 
transmission rate, the size of message units, the 
addressing information attached to each message and 
network topology. 
Gateway. A communications processor that connects 
dissimilar networks by translating from one set of protocols 
to another 
Bridge. A communications processor that connects two 
networks of the same type. 
Router. A communications processor that routes message 
through several connected LANs or to a wide area network. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 26
Wireless local area networks (WLANs) 
 WLANs: Technologies (e.g., Bluetooth and 
wifi) that provide LAN connectivity over short 
distance, typically limited to less than 150 
meters. 
 Bluetooth. A wireless technology that 
enables temporary, short-range connection 
between wireless devices and enables these 
devices to communicate with each other via 
low-power radio frequencies. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 27
Wireless local area networks (WLANs) 
Wi-Fi (Wireless Fidelity). A wireless technology 
that can transmit information at a range up to 
300 feet; another name for the 802.11b 
standard on which most WLANs run. 
Private branch exchange (PBX). a type of LAN 
that controls telephone switching at a company 
site. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 28
Wide area networks (WAN) 
A network, generally are provided by a 
common telecommunications carrier, that 
covers a wide geographic area. 
Value-added network (VAN). A private, data-only 
network that is managed by an outside 
third party and used by multiple 
organizations to obtain economies in the 
cost of network service and network 
management. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 29
Wide area networks (WAN) cont… 
Virtual private network (VPN). A WAN 
operated by a common carrier; provides 
a gateway between a corporate LAN 
and the Internet. 
Tunnelling. The process of sending data 
over the Internet in encrypted form. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 30
Enterprise Networking 
Interconnected multiple LANs and 
WANs. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 31
All rights reserved. Reproduction or translation of this 
work beyond that permitted in section 117 of the United 
States Copyright Act without express permission of the 
copyright owner is unlawful. Request for information 
should be addressed to the permission department, John 
Wiley & Sons, Inc. The purchaser may make back-up 
copies for his/her own use only and not for distribution or 
resale. The publisher assumes no responsibility for error, 
omissions, or damages caused by the use of these 
programs or from the use of the information herein. 
“ Copyright 2005 John Wiley & Sons Inc.” TG 4 32

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Intro to IT Networks and Telecom

  • 1. Introduction to Information Technology Turban, Rainer and Potter John Wiley & Sons, Inc. Copyright 2005
  • 3. Chapter Outline The telecommunications system Network services Network protocols Network processing Types of computer networks “ Copyright 2005 John Wiley & Sons Inc.” TG 4 3
  • 4. Learning Objectives Describe the component of a telecommunications system Describe the eight basic types of communications media, including their advantages and disadvantages. Describe the major types of network services. Describe the Ethernet and TCP/IP protocols. Differentiate between client/server computing and peer-to-peer computing Describe the two major types of networks. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 4
  • 5. TG4.1The telecommunications system  Telecommunications system: Combination of hardware and software that transmits information (text, data, graphics, and voice) from one location to another.  Analog signal: Continuous waves that transmit information by altering the amplitude and frequency of the waves.  Digital signal: A discrete pulse, either on or off, that conveys information in a binary form. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 5
  • 6. The major components of a telecommunications system: Hardware Communications media Communications networks Communications software Data communications providers Communications protocols Communication applications “ Copyright 2005 John Wiley & Sons Inc.” TG 4 6
  • 7. Communications processors Hardware devices that support data transmission and reception across a telecommunications system. Modem: Device that converts signals from analog to digital and vice versa. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 7
  • 8. Multiplexer: Electronic device that allows a single communications channel to carry data transmission simultaneously from many sources. Front-end processor: A small secondary computer, dedicated solely to communication, that manages all routing communications with peripheral devices. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 8
  • 9. Communication media and channels Communication channel. Pathway for communicating data form one location to another. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 9
  • 10. Cable media: Communications channels that use physical wires or cables to transmit data and information. Broadcast ( wireless) media: Communication channels that use electromagnetic media (the ‘’airwaves’’) to transmit data. Twisted-pairs wire: copper wire twisted together in pairs used for most business telephone wiring . “ Copyright 2005 John Wiley & Sons Inc.” TG 4 10
  • 11. Coaxial cable. Insulated copper wire; used to carry high-speed data traffic and television signals. Fibber- optic cable. Thousand of very thin filaments of glass fibers, surround by cladding, that transmit information via light pulses generated by lasers. Microwave transmission. Communication channel that uses towers to send wireless signals; used for high-volume, long-distance, point-to-point communication. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 11
  • 12. Satellite transmission. Communications channel that uses orbiting satellites to send digital transmission point-to-point. Propagation delay. Brief pause between the sending and receipt of a satellite transmission. Global positioning system (GPS). A wireless system that uses satellites to enable users to determine their position anywhere on the earth. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 12
  • 13. Radio transmission. Communications channel that uses radio wave frequencies to send data directly between transmitters and receivers over short distances. Satellite radio (digital radio). Form of radio transmission that offers uninterrupted, near CD-quality music beamed to your radio from space. Cellular radio technology. Use of radio transmission between cells in geographic service areas and a mobile telephone switching office, enabling wireless phone service. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 13
  • 14. Personal communication services (PCS) technology. Wireless communication technology that uses lower-power, higher-frequency radio waves than cellular radio technology, making PCS devices effective in places where cellular devices are not. Infrared. Red light not commonly visible to human eyes; can be modulated or pulsed for conveying information. Bandwidth. The range of frequencies available in a communications channel stated in bits per second. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 14
  • 15. TG4.2 Network services  Computer network. A system connecting communications media, hardware, and software needed of two or more computer systems and/ or devices.  Switched lined. Telephone lines through which data transmissions can be routed or switched to their destination.  Dedicated lines (leased lines). telephone line that provide a constant connection between two devices and require no switching or dialing. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 15
  • 16. Integrated services digital network (ISDN). A high-speed technology that allows users to transfer voice, video, image, and data simultaneously, over existing telephone lines. Digital subscriber line (DSL). A high-speed, digital data-transmission technology using existing analog telephone lines. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 16
  • 17. Cable modem. A modem that operates over coaxial cable and offers high-speed access to the Internet or corporate intranets. Packet switching. Data transmission technology that breaks up blocks of text into small, fixed bundles of data (packets) that are sent independently through the network. Frame relay. A data transmission technology that is faster and less expensive than packet switching. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 17
  • 18.  Fibber distributed data inference (FDDI). Data transmission standard based on high-speed, high-capacity capabilities of fiber optics.  Asynchronous transfer mode (ATM). Data transmission technology that uses packet switching and allows for almost unlimited bandwidth on demand. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 18
  • 19. Switched-hub technology. Data transmission technology that boots local area networks by adding an ATM-like packet-switching capability. Synchronous optical network (SONET). An interface standard for transporting digital signals over fiber-optic lines; allows the integration of transmissions from multiple vendors. T-carrier System. A digital transmission system that defines circuits that operate at different rates, all of which are multiples of the basic 64 kbps used to transport a signal voice call. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 19
  • 20. TG4.3 Network protocols Protocol. The set of rules and procedures governing transmission across a network Ethernet. The most common network protocol. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 20
  • 21. Gigabit Ethernet. The most common network protocol in large corporations, which provides data transmission speeds of one billion bits per second. Transmission control protocol / internet protocol (TCP/IP). A file transfer protocol that can send large files of information across sometimes-unreliable networks with assurance that the data will arrive uncorrupted. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 21
  • 22. The International Standards Organization open systems interconnection protocol (ISO-OSI) The ISO-OSI model defines how software on different system communicates at different layers. The model has seven layers, each having its own well-defined function. Layer 1: physical layer: define the mechanism for communicating with the transmission media and interface hardware. Layer 2: data link layer: validates the integrity of the flow of data. Layer 3. network layer: defines the protocols for data routing to ensure that information arrives at the correct destination “ Copyright 2005 John Wiley & Sons Inc.” TG 4 22
  • 23. The International Standards Organization open systems interconnection protocol (ISO-OSI) cont… Layer 4: transport layer: defines the protocols for structuring messages. Layer 5: session layer : coordinates communications and maintains the session for as long as needed including security and log-on functions. Layer 6: presentation layer; defines the way data is formatted, converted and encoded Layer7: application layer. Defines the way that applications programs such as e-mail interact with the network “ Copyright 2005 John Wiley & Sons Inc.” TG 4 23
  • 24. TG4.4 Network processing strategies Distributed processing. Network architecture that divides processing work between two or more computers, linked together in a network. Client/ server computing. Form of distributed processing in which some machines (servers) perform computing functions for end –user PCs (clients). Peer- to–peer processing. A type of client/ server distributed processing that allows two or more computers to pool their resources, making each computer both a client and a server “ Copyright 2005 John Wiley & Sons Inc.” TG 4 24
  • 25. TG4.5 Types of computer networks Local area network (LAN). Network that connects communications devices in a limited geographical region (e.g., a building ), so that every user device on the network can communicate with every other device. Topology. The physical layout and connectivity of a network “ Copyright 2005 John Wiley & Sons Inc.” TG 4 25
  • 26. LAN technology File server. A repository of various software and data files for the network, which determines who gets access to what and in what sequence Network interface card. Hardware that specifics the data transmission rate, the size of message units, the addressing information attached to each message and network topology. Gateway. A communications processor that connects dissimilar networks by translating from one set of protocols to another Bridge. A communications processor that connects two networks of the same type. Router. A communications processor that routes message through several connected LANs or to a wide area network. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 26
  • 27. Wireless local area networks (WLANs)  WLANs: Technologies (e.g., Bluetooth and wifi) that provide LAN connectivity over short distance, typically limited to less than 150 meters.  Bluetooth. A wireless technology that enables temporary, short-range connection between wireless devices and enables these devices to communicate with each other via low-power radio frequencies. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 27
  • 28. Wireless local area networks (WLANs) Wi-Fi (Wireless Fidelity). A wireless technology that can transmit information at a range up to 300 feet; another name for the 802.11b standard on which most WLANs run. Private branch exchange (PBX). a type of LAN that controls telephone switching at a company site. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 28
  • 29. Wide area networks (WAN) A network, generally are provided by a common telecommunications carrier, that covers a wide geographic area. Value-added network (VAN). A private, data-only network that is managed by an outside third party and used by multiple organizations to obtain economies in the cost of network service and network management. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 29
  • 30. Wide area networks (WAN) cont… Virtual private network (VPN). A WAN operated by a common carrier; provides a gateway between a corporate LAN and the Internet. Tunnelling. The process of sending data over the Internet in encrypted form. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 30
  • 31. Enterprise Networking Interconnected multiple LANs and WANs. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 31
  • 32. All rights reserved. Reproduction or translation of this work beyond that permitted in section 117 of the United States Copyright Act without express permission of the copyright owner is unlawful. Request for information should be addressed to the permission department, John Wiley & Sons, Inc. The purchaser may make back-up copies for his/her own use only and not for distribution or resale. The publisher assumes no responsibility for error, omissions, or damages caused by the use of these programs or from the use of the information herein. “ Copyright 2005 John Wiley & Sons Inc.” TG 4 32