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Avoiding Common Product Owner
           Mistakes


         Prajakta Thakur
           2012, September




            www.agiletour.org
Product Owner




www.agiletour.org
Common PO Mistakes

                         Mistake
            Mistake #      #3                 Mistake #
                2                                 4
Mistake                                                    Mistake #
  #1                                                           5



                          Lack of
             Lack of     Planning               Micro
            Product
 Lack of                                     Management
            Priorities                                      Lack of
 Product
                                                            Effective
Goals and
                                                          communication
  Vision




                         www.agiletour.org
Mistake #1

Lack of Product Goals and Vision
 “To the person who does not know where he wants to go,
 there is no favorable wind.” - Seneca




                         www.agiletour.org                Image: gmvsajmer.engo.in
Developing Vision

                                                  Who is the target customer?
                   product vision
                                                  Which customer needs will the
                                                  product address?
                      product roadmap
                                                  What will be the product USPs?
                       release plan
                                                  What are our competitors
                                                  doing?
                   iteration plan
                                                  How will product evolve ?
                 daily plan
                                                  What is the target timeframe
Planning Onion                                    and budget ?




                              www.agiletour.org
                                                                  Image: rsastories.wordpress.com/tag/scrum/
Sharing the Vision
• Shift from Documents to Discussions
• Make Product Backlog DEEP
• Progressively Refine Requirements




                                              Cone of
                                              Uncertainty




                          www.agiletour.org        Image: rsastories.wordpress.com/tag/scrum/
Mistake #2

            Lack of Product Priorities
“Good things happen when you get your priorities straight.” - Scott Caan




                               www.agiletour.org                Image: emailclient-expert.blogspot.com
Main Factors in Prioritization

• Business value of features
   - Financial
   - Non-financial


• Cost of development and support

• Significance and amount of knowledge gained

• Risk mitigated by features



                         www.agiletour.org
Combining Risk and Value

  High
               High Risk                       High Risk
               Low Value                       High Value
   Avoid                                                      Do 1st
Risk




               Low Risk                        Low Risk
               Low Value                       High Value
 Do Last                                                       Do 2nd


  Low
         Low                                                High
                                Value

                           www.agiletour.org
Mistake #3

                  Lack of Planning
“By failing to plan, you are planning to fail.” - Benjamin Franklin




                           www.agiletour.org                          Image: warriorfitness.org
The Iron Triangle

                      Scope
              (Features, Functionality )




                     Quality



Resources                                  Schedule
(Cost, Budget )                            (Time)


                      www.agiletour.org
Effective Sprinting

• Progressively refine the Plans
• Favor scope changes when possible
• Deliver working software and some value-add
    each sprint
•   Avoid Billiard Ball Sprints
•   Keep Timeboxes regular and strict
•   Don’t change the goal
•   Get Feedback, Learn and Adapt




                          www.agiletour.org
Mistake #4

                    Micro Management
"Micromanaging damages employee engagement, undermines confidence,
squashes innovation and often produces disappointing results."- Karen Miller




                                www.agiletour.org              Image: economictimes.indiatimes.com
Effective Team Management

• Encourage Self-Organization within team

• Encourage Collaboration through Commitment

• Foster Team Learning

• Delegate Decision Making where apt




                      www.agiletour.org
Mistake #5

      Lack of Effective Communication
“You can have brilliant ideas, but if you can't get them across, your ideas
won't get you anywhere.” - Lee Iacocca




                               www.agiletour.org
Effective Communication

• Tailor Message to best match the audience

• Be a Good Listener , especially to the Team

• Establish Rapport with Team , encourage Participation

• Ensure availability, especially for remote team members




                          www.agiletour.com
Attributes of an Effective PO

                        Business Savvy


                       Available for Team


                          Empowered


                        Communicative


                           Decisive



   www.agiletour.org
Recapping the Mistakes

                         Mistake
            Mistake #      #3                 Mistake #
                2                                 4
Mistake                                                    Mistake #
  #1                                                           5



                          Lack of
             Lack of     Planning               Micro
            Product
 Lack of                                     Management
            Priorities                                      Lack of
 Product
                                                            Effective
Goals and
                                                          communication
  Vision




                         www.agiletour.org
Thank You !


  Q&A




  www.agiletour.org
References
•   Succeeding with Agile, Mike Cohn
•   http://www.scrumalliance.org/articles/115-the-product-vision
•   http://rsastories.wordpress.com/tag/scrum/
•   http://www.hennebert.org




                               www.agiletour.org

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AT2012_Pune_commonmistakesPO_PrajaktaT

  • 1. Avoiding Common Product Owner Mistakes Prajakta Thakur 2012, September www.agiletour.org
  • 3. Common PO Mistakes Mistake Mistake # #3 Mistake # 2 4 Mistake Mistake # #1 5 Lack of Lack of Planning Micro Product Lack of Management Priorities Lack of Product Effective Goals and communication Vision www.agiletour.org
  • 4. Mistake #1 Lack of Product Goals and Vision “To the person who does not know where he wants to go, there is no favorable wind.” - Seneca www.agiletour.org Image: gmvsajmer.engo.in
  • 5. Developing Vision Who is the target customer? product vision Which customer needs will the product address? product roadmap What will be the product USPs? release plan What are our competitors doing? iteration plan How will product evolve ? daily plan What is the target timeframe Planning Onion and budget ? www.agiletour.org Image: rsastories.wordpress.com/tag/scrum/
  • 6. Sharing the Vision • Shift from Documents to Discussions • Make Product Backlog DEEP • Progressively Refine Requirements Cone of Uncertainty www.agiletour.org Image: rsastories.wordpress.com/tag/scrum/
  • 7. Mistake #2 Lack of Product Priorities “Good things happen when you get your priorities straight.” - Scott Caan www.agiletour.org Image: emailclient-expert.blogspot.com
  • 8. Main Factors in Prioritization • Business value of features - Financial - Non-financial • Cost of development and support • Significance and amount of knowledge gained • Risk mitigated by features www.agiletour.org
  • 9. Combining Risk and Value High High Risk High Risk Low Value High Value Avoid Do 1st Risk Low Risk Low Risk Low Value High Value Do Last Do 2nd Low Low High Value www.agiletour.org
  • 10. Mistake #3 Lack of Planning “By failing to plan, you are planning to fail.” - Benjamin Franklin www.agiletour.org Image: warriorfitness.org
  • 11. The Iron Triangle Scope (Features, Functionality ) Quality Resources Schedule (Cost, Budget ) (Time) www.agiletour.org
  • 12. Effective Sprinting • Progressively refine the Plans • Favor scope changes when possible • Deliver working software and some value-add each sprint • Avoid Billiard Ball Sprints • Keep Timeboxes regular and strict • Don’t change the goal • Get Feedback, Learn and Adapt www.agiletour.org
  • 13. Mistake #4 Micro Management "Micromanaging damages employee engagement, undermines confidence, squashes innovation and often produces disappointing results."- Karen Miller www.agiletour.org Image: economictimes.indiatimes.com
  • 14. Effective Team Management • Encourage Self-Organization within team • Encourage Collaboration through Commitment • Foster Team Learning • Delegate Decision Making where apt www.agiletour.org
  • 15. Mistake #5 Lack of Effective Communication “You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere.” - Lee Iacocca www.agiletour.org
  • 16. Effective Communication • Tailor Message to best match the audience • Be a Good Listener , especially to the Team • Establish Rapport with Team , encourage Participation • Ensure availability, especially for remote team members www.agiletour.com
  • 17. Attributes of an Effective PO Business Savvy Available for Team Empowered Communicative Decisive www.agiletour.org
  • 18. Recapping the Mistakes Mistake Mistake # #3 Mistake # 2 4 Mistake Mistake # #1 5 Lack of Lack of Planning Micro Product Lack of Management Priorities Lack of Product Effective Goals and communication Vision www.agiletour.org
  • 19. Thank You ! Q&A www.agiletour.org
  • 20. References • Succeeding with Agile, Mike Cohn • http://www.scrumalliance.org/articles/115-the-product-vision • http://rsastories.wordpress.com/tag/scrum/ • http://www.hennebert.org www.agiletour.org