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voice and web  2008 me2me  - an introduction
[object Object],customer need benefits solution business overview wrap-up ,[object Object],[object Object],Web smart phone web app moved to the smart phone screen Web any phone web app controlled via mobile voice channel
customer need benefits solution business overview voice and web daily life information value proposition me2me technology  operator  product  extension to 3rd parties, social networks ASP business role Swisscom venture me2me’s core value proposition is to give customers, via the mobile phone and the Web, a new level of control over their daily-life information me2me provides users with easy and intuitive voice access to existing telecom services, Web applications and social networks with me2me, network operators can deploy new communication services, enhance existing services, gain new customers, and improve retention me2me AG’s business  activity is the creation of a suite of voice-and-web services, as a solution provider to ASPs and operators me2me AG is a Swisscom-owned spin-off located in Zurich’s Technopark me2me’s technology and architecture designed for massive scalability wrap-up
me2me in a nutshell ,[object Object],[object Object],[object Object],[object Object],Voice Text Text Voice personal  daily-life information public, enterprise  & operator information customer need benefits solution business overview record, access record, access record, access, manage record, access, manage wrap-up
me2me addresses a universal customer need customer  need benefits solution business overview wrap-up post-it’s, hand-written notes, things entrusted to memory …  all point to a broad everyday customer need.  all of us, in many situations, need  to record, access and manage  daily-life information in a convenient way: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
me2me benefits users, operators and providers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],customer  need benefits solution business overview wrap-up ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],daily-life information telecom services social networks web applications
service examples – 1: make a note customer  need solution business overview wrap-up benefits
service examples – 2: retrieve the note customer  need solution business overview wrap-up benefits
service examples – 3: retrieve the note customer  need solution business overview wrap-up benefits
service examples – 4: train schedule from web customer  need solution business overview wrap-up benefits
service examples – 5: order at last customer  need solution business overview wrap-up benefits
me2me daily life information storage me2me  applications Customer third party services web apps operator backbone technical overview * WAVE (Web-and-Voice Engine): low-cost, highly scalable processors for speech-to-text, text-to-speech and voice interaction internet customer  need solution business overview wrap-up benefits voice front-end web  front-end (web) back-end Customer WAVE  cluster *
me2me is based on a new, powerful technology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],customer  need solution business overview wrap-up benefits
me2me’s market potential ,[object Object],[object Object],[object Object],[object Object],[object Object],customer  need solution business overview wrap-up benefits
me2me is the way to making speech a commodity ,[object Object],[object Object],[object Object],[object Object],customer  need solution business overview wrap-up benefits great customer experience works with web devices, phones, mobiles, IM terminals… voice, text, multimedia content, tagging… simple access to other web services (blog, facebook…) access to information & enterprise services merging of voice calls, voice mail, and data services scalability, integration, automation, multiple languages operator benefits (premium calls, traffic, retention..) secured revenue streams. economic success factors
the me2me AG venture ,[object Object],[object Object],[object Object],[object Object],[object Object],customer  need solution business overview wrap-up benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],technoparkstrasse 1 ch-8005 zurich switzerland www.me2me.com ,[object Object],[object Object],[object Object],gsm +41 79 412 28 64 [email_address] [email_address]

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Intro to me2me

  • 1. voice and web 2008 me2me - an introduction
  • 2.
  • 3. customer need benefits solution business overview voice and web daily life information value proposition me2me technology operator product extension to 3rd parties, social networks ASP business role Swisscom venture me2me’s core value proposition is to give customers, via the mobile phone and the Web, a new level of control over their daily-life information me2me provides users with easy and intuitive voice access to existing telecom services, Web applications and social networks with me2me, network operators can deploy new communication services, enhance existing services, gain new customers, and improve retention me2me AG’s business activity is the creation of a suite of voice-and-web services, as a solution provider to ASPs and operators me2me AG is a Swisscom-owned spin-off located in Zurich’s Technopark me2me’s technology and architecture designed for massive scalability wrap-up
  • 4.
  • 5.
  • 6.
  • 7. service examples – 1: make a note customer need solution business overview wrap-up benefits
  • 8. service examples – 2: retrieve the note customer need solution business overview wrap-up benefits
  • 9. service examples – 3: retrieve the note customer need solution business overview wrap-up benefits
  • 10. service examples – 4: train schedule from web customer need solution business overview wrap-up benefits
  • 11. service examples – 5: order at last customer need solution business overview wrap-up benefits
  • 12. me2me daily life information storage me2me applications Customer third party services web apps operator backbone technical overview * WAVE (Web-and-Voice Engine): low-cost, highly scalable processors for speech-to-text, text-to-speech and voice interaction internet customer need solution business overview wrap-up benefits voice front-end web front-end (web) back-end Customer WAVE cluster *
  • 13.
  • 14.
  • 15.
  • 16.