1. Resume
PERSONAL INFORMATION
Name : Iswor Kunwar
Date of Birth : 27 January 1987
Gender : Male
Present Address : 15/8-12 Minter Street, 2193 Canterbury
Contact No. : 0425-732-986 (Mobile)
Email : Iswor_kunwor@hotmail.com
Status : Permanent Resident
I am recently looking to enhance and utilize my experiences that I have gained till now in the hospitality
sector and move further and gain more knowledge and experiences.
Experiences
Feb 2010- March 2011: Shift supervisor at Nando’s Australia PTY Ltd
Roles:
• Supervise the daily running of the restaurant
• Leading and motivating the restaurant team
• Cooking food items of the restaurant
• Delivering excellent customer service
• Setting up kitchen for service, including the preparation of all items on the menu
• Monitor food quality
• Report development manager about all the in store operational issues
March 2011- 23/02/15 Store Manager (Drummoyne) at Nando’s Australia Pty LTD
Roles:
• Supervise the daily running of the restaurant both in terms of operation and administration
• Leading and motivating the restaurant team
• Strong work ethic;
• Ordering items and communicating with the suppliers and operational team of head office in case of
requirement
• Delivering excellent customer service
• Rostering staffs and maintaining labour cost of the store
• Motivating and monitoring staffs to do their jobs properly
• Stock take every month
• Maintaining the targeted sales and gross profit of the store
• Adhere to all company policies including food quality, food handling, OH&S and Quality Service and
Cleanliness (QSC) standards
• Future planning to ensure success against sales and profit target.
• Establishing strong relationship with customer to maximize the result across the area.
• Knowledge of staff recruitment and training
• Ability to effectively achieve forecast budgets & KPI ( monthly & quarterly )

2. April 2015- current Chemist Ware House (Rose bay) Full time as Sales assistance
• Knowledge of retail products
• Excellent customer service
• Strong communication skills between all stakeholders
• Dedicated work ethic
• Ability to work well in a team and autonomously
• Willingness to learn and grow with the business
• Eye for detail and accuracy
• Stock Handling
OTHER SKILLS
 Strong customer service skills
 Excellent Communication Skills
 Excellent organizational skills
 Visualize Potential Target & success to achieve it
 Store Managerial Skills
 Honest and reliable with excellent health
 Stocktaking ability
 Roster Circulation formation
 People management Skill
EDUCATION
June 2008 CENTRAL COLLEGE Australia NSW
Business Management Course
2005 BHANUBHAKTA MEMORIAL COLLEGE Nepal
Graduated and acquired Higher Secondary Certificate
2014 Southern Cross University Sydney
Bachelor of business in Hotel Management
TRAINING RECEIVED
• Successfully completed training at Occupation Health & Safety.
• Completed First aid training;
• Completed Fire training;
• Completed RSA

3. REFEREES
- Available on request