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Case Study: Big W
Business Overview
• One of the largest discount department stores in Australia, and a division of
Woolworths Limited

• Operates 181 stores across Australia, generating approximately AU$4.4
billion in sales annually

• Employs 23,000 employees

Business Challenges

Solution

• Needed to replace its 20-year-old allocation

• JDA® Allocation

system, used to push 50 percent of its
merchandise to its stores, with more
sophisticated and advanced technology

• Sought to improve its merchandise allocation
process to ensure that the right product mix is
delivered to the right store, at the right time

Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL

Services
•
•
•
•

JDA Cloud Services
JDA Consulting Services
JDA Education Services
JDA Support Services
Case Study: Big W
Results
•
•
•
•

Improved inventory turns and reduced stock-outs
Optimized store-specific product assortments

Increased planning assistants’ productivity
Improved customer satisfaction

WHAT CUSTOMERS ARE SAYING
As with all retailers, the main goal is to have

the right stock in

the right store at the right time. JDA Allocation is helping us
ensure the availability of stock when our customers are
shopping, while doing it in a cost-effective way.”
~Roger Twigg,
Head of Business Improvement and Support,
Big W
Copyright 2013 2013Software Group, Inc. - Inc. - CONFIDENTIAL
Copyright JDA JDA Software Group, CONFIDENTIAL

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Stocking Up: Big W Optimizes the Allocation of Its Seasonal Merchandise

  • 1. Case Study: Big W Business Overview • One of the largest discount department stores in Australia, and a division of Woolworths Limited • Operates 181 stores across Australia, generating approximately AU$4.4 billion in sales annually • Employs 23,000 employees Business Challenges Solution • Needed to replace its 20-year-old allocation • JDA® Allocation system, used to push 50 percent of its merchandise to its stores, with more sophisticated and advanced technology • Sought to improve its merchandise allocation process to ensure that the right product mix is delivered to the right store, at the right time Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL Services • • • • JDA Cloud Services JDA Consulting Services JDA Education Services JDA Support Services
  • 2. Case Study: Big W Results • • • • Improved inventory turns and reduced stock-outs Optimized store-specific product assortments Increased planning assistants’ productivity Improved customer satisfaction WHAT CUSTOMERS ARE SAYING As with all retailers, the main goal is to have the right stock in the right store at the right time. JDA Allocation is helping us ensure the availability of stock when our customers are shopping, while doing it in a cost-effective way.” ~Roger Twigg, Head of Business Improvement and Support, Big W Copyright 2013 2013Software Group, Inc. - Inc. - CONFIDENTIAL Copyright JDA JDA Software Group, CONFIDENTIAL