This a presentation on Continuity Logic\'s Frontline live and managing Business Continuity from all aspects of business including IT,Facilities and operations,Vendors and People
3. Today Business Risk Comes in Many Forms
• Changing environment
– Increased global and regional interdependencies
– Supply chain disruption
– Expanding risk exposures
• Greater impact of business disruption
– Greater financial implications of downtime
– Brand vulnerabilities
– Data integrity requirements
• More complex regulations
– Changing industry and regulatory standards
– Geographic dispersal requirements
– Varying regulations per country
3
4. Most of US Population & Property Has Major CAT
Exposure
Source: Insurance Information Institut
5. Probable Costs of Future U.S. Natural Disasters
$33.3 BILLION $45 BILLION
SEATTLE 7.5 EARTHQUAKE CLASS 4 HURRICANE
$84.4 BILLION $52 BILLION
CLASS 4 HURRICANE
8.2 EARTHQUAKE
NEW YORK
SAN ASBURY PARK
FRANCISCO
HAMPTON
LOS ANGELES
$69.7 MEMPHIS
BILLION $33.5 BILLION
8.6 EARTHQUAKE CLASS 5 HURRICANE
$57.7 BILLION
7.0 EARTHQUAKE
$25.6 BILLION
HONOLULU GALVESTON CLASS 5 HURRICANE
$53 BILLION
CLASS 5 HURRICANE
NEW
$42.5 BILLION ORLEANS
CLASS 5 HURRICANE MIAMI
$30 BILLION
CLASS 4 HURRICANE
Source: AIR Risk Engineering, ARPC Earthquake Engineering, University of Southern California
6. What are the factors that complicate preparing
for disruptions?
Events
Health pandemics
Weather Vulnerabilities
Terrorism
Globalization
Increasing
Outsourcing/ Off
Geopolitical
shoring
Continuity
Technology -based Gap
Viruses, worms, Just in time/ thinning
Risk cyber-fraud inventories
Increased reliance on Traditional approach to BCRM
IT and automation
Time
“There cannot be a crisis next week. My schedule is already
full”
Henry Kissinger
7. Improved Speed-to-Recovery Can Reduce Revenue Loss
Revenue Preparedness reduces the
Event negative impact and speeds
recovery
With Preparedness
Time
Negative
Impact Business Advantage
Without Preparedness
Negative
Impact Damage to financial
results, reputation and
key relationships
Speed of recovery
With Preparedness
Without Preparedness
8. Are you Prepared to Respond?
What would be the impacts to your organization – people and
operations?
9. What is Business Continuity?
• Business Continuity is the enterprise-wide proactive
BUSINESS process by which we manage the risks we
operate within.
• It addresses all aspects of the business: People,
Processes, Resources and Technology (PPRT)
• The goal is: preventing or mitigating the risks we can
and preparing for recovery from those we cannot, or
choose not to prevent.
• Preparation is the key: You fight like you train!
10. What does Business Continuity consists of?
• Chartering of BC activity
• Establishment of Cross-Functional Team(s)
• Inventory of People, Processes, Resources and Technology
(PPRT)
• Risk/Threat Identification and Categorization
• Impact Analysis and Loss Estimation
• Prevention, Mitigation and Recovery Strategizing
• Gap Analysis and Resolution Planning
• Resolution Preparation, and Implementation
• Documenting, Communicating and Training
• Testing and Revision: Ad-nauseam
11. What is Disaster Recovery?
• Disaster Recovery is but one component of Business
Continuity
• It consists of the response steps we take in the face of an
impending disaster or in the aftermath of an actual disaster.
• It too addresses all aspects of the business: People, Processes,
Resources and Technology (PPRT)
• The goal is: Preparing for recovery from those risks we cannot
prevent or mitigate.
• Drilling is the key: You have to work your plan to know your
plan works!
12. What does Disaster Recovery consists of?
• Development of a plan to appropriately address each
category of Risk/Threat
• Including:
– Establishment of the Recovery Team(s)
– Development of Recovery Procedures
– Training of the Recovery Team(s)
– Change Management to keep plan current
• Provision of Necessary Resources
• Arrangement for alternate technology platform, and
retrieval of backup data
13. Creating a resilient, high-performing business
Synchronizing the BCP and DR across the business and IT requires a continuous
Integrated Process for Governance and Business Continuity Management
Changing Market Growing Impact of Increasing Threats
Demands Disruptions
Corporate Governance and Business Continuity
Performance Resilience Compliance
IT Governance and Technology Recovery and Resumption
13
14. Typical Business Challenges in BCP Management
• Limited adoption and contribution by organization
• Fail to incorporate internal and external risk
• Unreliable / disconnected information
• Limited collaboration between groups
• Expensive implementation
15. Change the Game in BCP Management with
Continuity Logic FrontLine Live
Breakdown physical
boundaries between
Business, IT, and
Supply Chain
Simplify use
Increase visibility and
adoption across the
enterprise
16. Gain a Holistic View of Your Program
Fits Your Organization
Flexible design and process
automation with real-time
organization insight
Fits Your People
Designed for Executives,
Managers, and other BCP
contributors
FrontLine
Live
Fits Your Environment
Built on Microsoft SharePoint.
Fast to deploy, simple to
customize, and easy to manage
17. FrontLine Live Platform: Fully Integrated
DATA COLLECTION → ANALYSIS → REPORTING → MANAGEMENT
Risks and Impacts Management Program Management Compliance Management
Vendor Management Document Management Technology Management
Employee Management Reports Incident Manager
FrontLine Live is the most integrated system in the market covering risk,
continuity, compliance, vendor, technology, information security, people, and
client management.
18. Easily Manage your Configuration Items
Powerful configuration
item search bar What is a Configuration Item?
A Configuration item or CI refers to the
fundamental structural unit supported
by Continuity Logic’s configuration
management system. Examples of CIs
include individual requirements
documents, software, models, plans,
and equipment. Continuity Logic’s
Manage changes to a
Configuration Management support
configuration item: oversee the life of the CIs and its
new versions,
replacements, etc.
relationship to other CI’s and IT
Services. The objective of CI’s is to
Build powerful understand how a IT Service is
relationships supported and aligned with business
between
configuration items functions.
FrontLine Live is the most integrated system in the market covering risk,
> continuity, compliance, vendor, technology, information security, people, and
client management.
19. Easily Integrate Technology Services
Powerful IT Service
search bar What is an IT Service?
An IT Service is a technology capability
delivered to the business and its
customers. An IT Service provides
Manage changes to an IT details about the important attributes
Service: managed, retired,
outsourced, etc.
and relationships between the service
and the underlying Configuration
Items. In addition, a FrontLine Live IT
Service connects technology to
Build powerful
relationships to
business functions to build a
identity all relationship which is utilized for
configuration items Business Impact Analysis, plan
supporting the IT
Service development, and Incident
Management. Examples of IT Services
include corporate email, network
services, etc.
FrontLine Live is the most integrated system in the market covering risk,
> continuity, compliance, vendor, technology, information security, people, and
client management.
20. Align Risk and Business Impact
with the Business in Real-Time
Customizable Risk
Department
Management
Function
Risk Management
and Business
Impact forms
automatically
generate for each
function
FrontLine Live integrates regulatory requirements with risk and impact analysis
> without having to purchase additional software
21. Manage and Centralize Your Projects
Centralize tasks, Create templates
activities i.e. test schedule
Manage multiple
projects
Supports
milestones, gantt
FrontLine Live is the most integrated system in the market covering risk,
> continuity, compliance, vendor, technology, information security, people, and
client management.
22. Supports Your Organization Structure
Flexible to setup by
location, Additional Benefits
departments,
process, or supply • Change management: Supports drag and
chain drop functionality to easily move
departments, and business functions
Supports unlimited
tiers • Link business functions across the
enterprise (i.e. the collections call center
in India reports to Finance in Chicago)
Use facilities, • Identify where people work – track
business units, remote users
processes, folders,
or create custom • Simplifies end user navigation because
elements
they are using a structure they already
know and understand
FrontLine Live is the most integrated system in the market covering risk,
> continuity, compliance, vendor, technology, information security, people, and
client management.
23. Manage Critical Employee Information
Powerful employee Additional Benefits
search bar
• Import your employee information
from available data sources
• Employees can update their own
information
• HR can manage a Skills and
Certifications database
• HR receives email alerts when
certifications are expiring
Effectively support crisis • Employee responsibilities can be
and pandemic situations by
Customize contact identifying employee moved to another resource
information you skill sets
want to track
FrontLine Live is the most integrated system in the market covering risk,
> continuity, compliance, vendor, technology, information security, people, and
client management.
24. Incident Manager
Virtual incident
dashboard
Benefits
• Determine , Declare, Deploy and resolve events that threaten your organization
FrontLine Live is the only solution that integrates incident management with
> governance, risk, & compliance and continuity management, thus ensuring
consistent communication across your company when a disruption occurs.
25. Available Online Help to Support Your Experience
FrontLine Live is the most integrated system in the market covering risk,
> continuity, compliance, vendor, technology, information security, people, and
client management.
26. Powered By Continuity Logic
Robust Workflow Tools – Designed for the business user
Ease of use – Familiar and intuitive interface
Powerful Capabilities – Consistent and comprehensive
Point & Click Customization – Easily adapts to fit business
Comprehensive Business Intelligence – Easy access reporting
27. Key Benefits of Continuity Logic FrontLine Live
True 360° Higher Greater BCP Improve
Visibility Productivity Efficiency Resiliency
Improve Spend less time Shorten Increase
decision-making managing implementation resiliency by
with 360° with better and optimizing BCP
visibility into collaboration maintenance resources and
Continuity and consistency cycles via processes via
Program across across the workflows and repeatable best
the organization organization more accurate practices
data
28. Positioning Statement
For business continuity managers that value productivity
and empowerment and organizations that desire business
agility, Continuity Logic’s FrontLine Live platform provides
the best mix of relevant functionality, unparalleled
platform flexibility with the broadest choices of access
and deployment.
29. Why Continuity Logic FrontLine Live
Continuity Logic FrontLine Live delivers:
• An unparalleled user experience for BCP contributors
• Choice of user access and delivery method
• Easy integration to legacy systems and data
• Consistent, workflow-driven BCP processes
• A full spectrum of business intelligence capabilities from
basic queries to predictive analytics
• Cost effective