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ASIS Central Pennsylvania Chapter
         Annual Seminar

 Executive Development
           for
The Security Professional:
  A Leadership Seminar

          May 20, 2011
       8:00 AM to 3:30 PM
      Hershey Country Club          1
ASIS Central Pennsylvania Chapter
                 Annual Seminar

                 SESSION NO. 2

“PERPETUATING the CULTIVATION of EXCELLENCE”

                 Presented by:
              Barbush Enterprises
            James Eugene Barbush
                                            2
BARBUSH ENTERPRISES


              with
   James Eugene Barbush

      Success Facilitator
            Speaker
  Leadership Developer/Trainer
                                 3
The Focus
          of
 BARBUSH ENTERPRISES

OUR MOTTO is
“Building Leaders for Today's Success"

OUR OBJECTIVE is
“Building People Into Leaders They Are Destined To Be”

OUR OFFERINGS are
“Guaranteed to
  INSPIRE Leaders, Management, and Project Teams, and thus
  MOTIVATE Leaders in Ways to Boost Their Proven SUCCESS”
                                                      4
BARBUSH ENTERPRISES
We invest in people!
INVESTMENTS yield DIVIDENDS:
• Paid when we enable attendees
   to further understand
       who they are and what they are capable of doing
       so they can fulfill passions and dreams.
• Paid when attendees determine the actions
   to change their lives
                 the lives of those around them.
With investment and invigoration,
   Attendees produce successful events
      in their personal lives and in their careers,
      further contributing to
          their success and their employers.
                                                      5
POINT #1
THE CALL COMES IN


                6
THE CALL
COMES IN




           7
CRISIS LEADERSHIP

                             ARE YOU READY
                                   For
                            QUICK RESPONSE?


Jan. 15, 2009,
Chesley B. Sullenberger III [ a 59 year old pilot ]
masterfully landed US Airways Flight 1549 on New York’s
Hudson River just minutes after takeoff from New York’s
LaGuardia Airport.
The passenger plane’s twin engines were disabled after it
struck a flock of Canada geese.

                                                       8
CRISIS LEADERSHIP
                        ARE YOU READY?
                Toastmasters are students of leadership.
                     What can you teach us about
                    leadership in crisis situations?
               A 3 minute pre-flight meeting
                                    “I didn’t have time in
those incredibly intense 208 seconds from when our
airplane hit the birds until we landed in the Hudson River
to learn what I needed to learn.
I had to have already learned it. I had to have invested
the preparation, put in the hard work, and paid attention
for decades – during thousands of hours of flying time.
The same is true in many other areas of our lives,
including leadership. It’s a daily process.”    9
CRISIS

      LEADERSHIP

ARE     YOU       READY?

ARE    STAFF      READY?

 TO PROVIDE QUICK
     RESPONSE          10
POINT #2
OVERVIEW
           11
SESSION NO. 2
  “PERPETUATING the CULTIVATION of EXCELLENCE”

A discussion for professionals who
     want to lead - - - have to lead - - - or - - - wish they could just follow
                                                    but
                                                    find themselves in leadership.

Some managers may ask
   „why lead when I can follow and stress less?‟
   „am I more successful the more I tell others what to do?‟

This session will provide you with some fascinating insights :
    1. Discovering          your values and natural leadership talent
    2. Determining          the needs of others
    3. Coaching             staff through challenges
    4. Garnering            commitment from coworkers and colleagues
    5. Achieving            accountability while
    6. Building              trust
                                                                                     12
POINT #3
YOUR MISSION

           13
YOUR ORGANIZATION’s MISSION
              ASIS International, Chapter #79
          (American Society For Industrial Security)

1.   The Preeminent Organization For Security Professionals
2.   Dedicated To Security Management
3.   Advancing    Security In Pennsylvania & Worldwide
4.   Addressing Broad Security Interests
5.   Publishing   No. 1 Magazine in Security Industry
                       Security Management
                       http://www.securitymanagement.com/   14
15
16
YOUR MISSION ON YOUR CAMPUS?
         Does your mission statement give
Life Giving Reminders of Why We Need To Lead?


 PROTECT the LIFE and PROPERTY of the CUSTOMERS we serve
    in a manner consistent with the highest ideals within our industry


 take advantage of SCIENTIFIC ADVANCEMENTS
     which will help us succeed in that endeavour.


 provide unsurpassed, personalized, quality MONITORING
    Whether your security concerns are large or small


 suit customer needs in all EMERGENCY situations
                                                                    17
YOUR DEPARTMENT’S MISSION?

        Does your mission statement give
Life Giving Reminders of Why We Need To Lead
                On Our Campus

  Reflect the seriousness of
 what we are tasked with doing
    in security and safety,

        to affect staff
in accomplishing assignments?

                                         18
BOOKS          FROM
             TREMENDOUS LIFE
   FOR
                 BOOKS
LIFE LONG          IN
LEARNING    MECHANICSBURG, PA
                YELL!!!
               “DON’T
               FORGET
                 THE
              BOOKS!!!”
                          19
POINT #4
  APPLICATION
      TO
YOU AND OTHERS
             20
OUR APPROACH IN THIS DISCUSSION

        1ST YOU        2ND OTHERS

       Whatever We Are Talking About
          Should Be Considered
             In The Context Of


1st APPLIED TO    YOURSELF
2nd APPLIED TO    OTHERS YOU ARE
                  CHARGED WITH LEADING


                                         21
POINT #5
APPLICATION
    OF
  WORDS
              22
AN EXCELLENT QUOTE TO CONSIDER
      “Thank you for your willingness to

       help us continue our JOURNEY

  to become EFFECTIVE, THINKING LEADERS

 in TODAY‟S Dynamic Business Environment.”

           EFFECTIVE: adjective
    1. adequate to accomplish a purpose
    2. producing a deep or vivid impression

              Stephen Hensley
            Lead Security Guard
           Highmark Data Center
    ASIS Chapter 79 Program Chairperson       23
SESSION NO. 2:

“PERPETUATING THE CULTIVATION OF EXCELLENCE”

                 WHAT‟S IT MEAN?

  WORDS                      DEFINITION              ANTONYM

PERPETUATING    ACTION     KEEPING ALIVE        PUTTING AN END TO
                           CONTINUING
    the                    PROPOGATING

CULTIVATION     ACTION     TURNING THE SOIL         NEGLECT
                           NUTURING
     of                    PREPARING TO PLANT

 EXCELLENCE    CONDITION   BRILLIANCE               MEDOCRE
                           SUPERIORITY


                                                              24
POINT #6
CULTIVATING EXCELLENCE



                     25
SESSION NO. 2:

“A CULTURE OF EXCELLENCE”




     CREATING
     a Culture
        of
   EXCELLENCE

      CHANGING
  the World of Work
 One Person at a Time
                            26
SESSION NO. 2:

“A CULTURE OF EXCELLENCE”




     CREATING
     a Culture
        of
   EXCELLENCE

      CHANGING
  the World of Work
 One Person at a Time
                            27
CREATE a Culture of E X C E L L E N C E

           CHANGING the World of Work One Person at a Time




   Cultivate A Culture Of
        INSPIRATION
       That Leads To
MOTIVATION and EXCELLENCE

    INSPIRE?   EXPIRE?

        EXAMPLE
Insurance Company Kick Off
                                                           28
BOOKS          FROM
             TREMENDOUS LIFE
   FOR
                 BOOKS
LIFE LONG          IN
LEARNING    MECHANICSBURG, PA
                YELL!!!
               “DON’T
               FORGET
                 THE
              BOOKS!!!”
                          29
POINT #7
             “Why Lead
  When I Can Follow & Stress Less?”
want to lead - - - have to lead - - - wish to just follow




                                                            30
“Why Lead
  When I Can Follow & Stress Less?”
want to lead - - - have to lead - - - wish to just follow
       1ST YOU                     2ND OTHERS
               Look around at today‟s world ! ! ! !
               YOU are desperately needed ! ! ! !


               Can you ignore what is happening?


                    Like it or not
                  YOU are a player
                  YOU are involved

              Accountability to yourself
if you are able and permitted to lead where you are. 31
“Why Lead
   When I Can Follow & Stress Less?”
 want to lead - - - have to lead - - - wish to just follow

        1ST YOU                     2ND OTHERS

                 WHAT IF
         you just want to follow
                   and
   SUDDENLY your leaders are removed?

         What are you going to do?
      Will you be prepared to survive?
   Can you fulfill your Mission Statement?
An experience caused by others’ retirements
                                                             32
“Why Lead
      When I Can Follow & Stress Less?”
                 MY EXPERIENCE
    want to lead - - - have to lead - - - wish to just follow
                                           ….


                MY EXPERIENCE….
• Leaders Retired. I and others remained.
    Change continued. New leaders came and went.

•   I RECOGNIZED THAT
      Those who were with us started something that I liked.
      They created an atmosphere that I was able to fit into.

NOW, THEY WERE GONE.
It Was Up To Me And Those Around Me
    To Affect The Atmosphere Around Us
    By Being Leaders by Default.
                                                                33
“Why Lead
  When I Can Follow & Stress Less?”
want to lead - - - have to lead - - - wish to just follow

              MY EXPERIENCE….
         I told my co-workers:
      The atmosphere was
    not being cultivated for us
            as it was.

We now had to cultivate
   the atmosphere.
                                                            34
“Why Lead
       When I Can Follow CStress Less?”
        When Things & h a n g e
     want to lead - - - have to lead - - - wish to just follow


          Who will pick up THE MANTLE
 of what was established by those gone by ?

            THE MANTLE of
Cultivating The Atmosphere You Are In
                    To make
                the atmosphere
        what it should be and could be?
35
POINT #8
              Discovering
your values and natural leadership talent




                                       36
INSIGHTS FOR THIS DISCUSSION

1. Discovering   your values and natural leadership talent

2. Determining   the needs of others
3. Coaching      staff through challenges
4. Garnering     commitment from coworkers and colleagues

5. Achieving     accountability
6. Building      trust




                                                      37
“The Leadership Summit”
   A Noted Presenter




                Play to one’s strengths,
                 not their weaknesses 38
“A Must Read Book”
    BUCKINGHAM’S
     12 QUESTIONS
    SELF-ANALYSIS
    THAT LEADS TO
   Great Personal
      CHANGE
That influences others




                         39
The 12 Questions
   “First, Break All The Rules”
    By Marcus Buckingham
        Your Self Analysis


A. WHAT DO I         GIVE

B. WHAT DO I         GET

C. HOW DO I          BELONG

D. HOW DO I          GROW


                                  40
MEASURING
                        THE CORE ELEMENTS NEEDED
                         TO ATTRACT, FOCUS, & KEEP
                      THE MOST TALENTED EMPLOYEES
                              The 12 Questions
                   Adapted From “First, Break All The Rules”

•   Expectations Of Me?                     GIVE
•   What I Do Best?                         GIVE
•   Recognition?                                     GET
•   Materials & Equipment?                           GET
•   Concern For Me?                                            BELONG
•   My Opinions?                                               BELONG
•   My Job Important?                                          BELONG
•   Committed Co-Workers?                                      BELONG
•   Best Friend At Work?                                       BELONG
•   Interest In My Development?                                         GROW
•   My Progress At Work?                                                GROW
•   Learning And Growing?                                               GROW
                                                                           41
MEASURING
                                  THE CORE ELEMENTS NEEDED
                                   TO ATTRACT, FOCUS, & KEEP
                                THE MOST TALENTED EMPLOYEES
                                        The 12 Questions
                             Adapted From “First, Break All The Rules”

                                                                                     YES ___    NO ___
1.   Do I have the opportunity to do what I do best every day at work?                   GIVE
2.   Do I know what is expected of me at work?                                           GIVE
3.   Have I received recognition or praise for doing good work in the last 7 days?       GET
4.   Do I have materials and equipment I need to do what I do best every day?            GET
5.   Does my supervisor, or someone at work, care about me as a person?                  BELONG
6.   Do my opinions seem to count at work?                                               BELONG
7.   Does my company’s mission & purpose make me feel that my job is important?          BELONG
8.   Are my co-workers committed to doing quality work?                                  BELONG
9.   Do I have a best friend at work?                                                    BELONG
10. Has someone talked to me about my progress at work in the past 6 months?             GROW
11. Is there someone at work who encourages my development?                              GROW
12. Have I had opportunities at work to learn and grow in the last year?                 GROW
                                                                                                  42
MY STAIRWAY TO DISCOVERING MY
  VALUES AND NATURAL TALENTS
                                     DESTINY

                               SUCCESS
CATCH MY WAVE          ADVENTURE

                  LEADING
            SPEAKING

       WRITING
 READING




                                          43
Discovering
Your Values and Natural Leadership Talent

 EXPLORE - - TURN THE SOIL - - PLANT

       Explore your/their passions

       Explore your/their abilities

  Explore with respect to your/their job


                                           44
BOOKS          FROM
             TREMENDOUS LIFE
   FOR
                 BOOKS
LIFE LONG          IN
LEARNING    MECHANICSBURG, PA
                YELL!!!
               “DON’T
               FORGET
                 THE
              BOOKS!!!”
                          45
POINT #9
  Cultivating
  Interaction
    Between
  Generations

                46
47
48
Cultivating
Interaction Between Generations

    Staying Relevant
     Using Social Media
  Learning New Technology

 Wisdom Of The Older
Experience Of The Older
 Energy Of The Younger
Initiative Of The Younger
     Differing Values             49
WORKING TOGETHER WITH DIFFERENT GENERATIONS
       How To Work Well With Different Generations Of People
                      Posted on 3/23/2008
 http://www.quotestreasury.com/Working-Together-with-Different-Generations.htm

                 A SON WORKING WITH DAD
This is my very first time when I have invested money in my dad’s
business.
I never liked his way of working or his attitude to the business but I
had no other options.
I was looking for some opportunities where I can invest and who
else can be better than my dad?       I started investing but my
problem started since then.
His work culture, business ethics, passion, commitments, and
even communications were never compatible with me.
                It was really hard to adjust with him.
                                                                        50
WORKING TOGETHER WITH DIFFERENT GENERATIONS
       How To Work Well With Different Generations Of People
                      Posted on 3/23/2008
 http://www.quotestreasury.com/Working-Together-with-Different-Generations.htm

     YOUNG TECHIE AND OLDER “NO” TECHIE
I have a colleague from sales department who is around 60 to 65
years old.
I am a tech guy so everyone in office runs to me when they face
problems with their PC.
I am scared to see this guy near my desk as
   he doesn’t understand what I say and
   I really don’t understand what he speaks.
He even doesn’t know how to save a file, composing emails in
outlook and many more.
I feel it was easier to teach my 7 year old niece than this guy.
                                                                        51
WORKING TOGETHER WITH DIFFERENT GENERATIONS
       How To Work Well With Different Generations Of People
                      Posted on 3/23/2008
 http://www.quotestreasury.com/Working-Together-with-Different-Generations.htm

       MY 7 YEAR OLD NEICE or AN OLDER MAN

My niece is just 7 years old,
She is always better to work with than any older guys.
The only problem I see when working with her is,
she wants to learn things faster and commits mistakes while going
so fast. At the same time she learns fast as well.


It helps me in working with her as I go with a lower expectation but
still it is not the same as working with people of my generation.


                                                                        52
WORKING TOGETHER WITH DIFFERENT GENERATIONS
        How To Work Well With Different Generations Of People
                       Posted on 3/23/2008
 http://www.quotestreasury.com/Working-Together-with-Different-Generations.htm

           YOUNGER GEN WORKING WITH OLDER GEN

How can WE (who are the we?) get THE OVER 40s to see we can do the job
more effectively IF they would LET US do it in OUR WAY?
First, let them know you understand the old ways. Because If you always have an
innovative system and you fail their little quiz on the old system, you’re toast.
If you are 24 and your coworker is 41, you need to make sure he knows that you
know that his experience is an asset to you.
Example: A 26 year old department head with 30 direct reports who were all in their
         30s and 40s did not heed this advice personally in those days, so his
         nickname was “Punk-Boy Manager.”
           It’s hard to wield authority with that label floating around the office.

       GRATITUDE and RESPECT are what the over 40 group really wants.
                                                                                      53
                        You’ve got it made if you can fake that.
WORKING TOGETHER WITH DIFFERENT GENERATIONS
         How To Work Well With Different Generations Of People
                        Posted on 3/23/2008
 http://www.quotestreasury.com/Working-Together-with-Different-Generations.htm

           OLDER GEN WORKING WITH YOUNGER GEN
How can we get more productivity and work well with people under 20?
Wishing people to be like you is not a strategy.
You have to motivate the under 20s the way they grew up being motivated. INSPIRE?
They need to be always praised along the way to the goal.
• Celebrate the small victories on the road to their success and quit telling these
  workers about 5 year plans; their plan in 5 years is to have another plan.
• Mostly likely, this plan will not involve you or your company (no offense).
Give them short, tight deadlines.
Make sure low-tech tools do not hinder your objectives.
If their home PC is twice as fast as their work PC, they have a crummy job.
And most important, they always want to do a good job and get a reward in the first
week. Make sure your system will allow that to happen (DO YOU AGREE?).

                                                                              54
WORKING TOGETHER WITH DIFFERENT GENERATIONS
       How To Work Well With Different Generations Of People
                      Posted on 3/23/2008
 http://www.quotestreasury.com/Working-Together-with-Different-Generations.htm

What do we need to do to work more effectively with each
other as a team?
Get ourselves over! Recognize that people who grew up at different part of
history have a unique outlook and experience toward life.
• It’s always been that way and will continue.
• Though these differences seem a bit greater than those in the past, they are
  in effect natural.
Dealing with generational diversity and understanding their differences is
critical to communication and success.


 So, LETTING PEOPLE BE WHO AND WHAT THEY ARE and dealing with it is not new.
      It’s always easy to say, “We were all young once” – but the truth is
          we were not all young under the same circumstances.
                                                                             55
INSIGHTS COVERED

1. THE CALL COMES IN           LIFE LONG LEARNING
2. OVERVIEW
3. THE MISSION                 LIFE GIVING WORDS OF PURPOSE
4. CREATING A CULTURE          APPLICATION TO YOU & OTHERS
5. APPLICATION OF WORDS        DWELL ON DEFINITIONS
6. CULTIVATING EXCELLENCE      ONE PERSON AT A TIME
7. WHY LEAD                    YOU ARE NEEDED. BY DEFAULT
8. DISCOVER VALUES & TALENTS   SELF-ANALYSIS REQUIRES
9. CULTIVATING GENERATIONS     WORK WITH DIFFERENCES
10.QUALITIES OF LEADERSHIP     VIDEO NEXT

                                                       56
BOOKS          FROM
             TREMENDOUS LIFE
   FOR
                 BOOKS
LIFE LONG          IN
LEARNING    MECHANICSBURG, PA
                YELL!!!
               “DON’T
               FORGET
                 THE
              BOOKS!!!”
                          57
58
http://www.youtube.com/watch?v=UhxINyIZ454
EXCELLENCE IS NOT
     AN ACT
  EXCELLENCE IS
     A HABIT
                    59
APPA 2010 PODCASTS

                       Moving Past Tragedy
Hear from individuals who were in the middle of some of the most historic
campus tragedies in the last 20 years.

Learn from how their wisdom and their leadership helped heal their
communities and spearhead the movement for the advancement in safety
on campuses throughout the world.

             The link below will take you to the podcast::
   http://www.appa.org/professionaldevelopment/APPA2010Podcasts.cfm

                         Dawson College
            Donna Virraca, Communications Coordinator
                                   APPA
                             1643 Prince Street
                           Alexandria, VA 22314
                          P: 703.684.1446, ext. 233
                                                                     60
61
CLOSING
THE CALL COMES IN


                62
THE CALL
COMES IN




           63
BARBUSH ENTERPRISES


              with
   James Eugene Barbush

      Success Facilitator
            Speaker
  Leadership Developer/Trainer
                                 64
The Focus
          of
 BARBUSH ENTERPRISES

OUR MOTTO is
“Building Leaders for Today's Success"

OUR OBJECTIVE is
“Building People Into Leaders They Are Destined To Be”

OUR OFFERINGS are
“Guaranteed to
  INSPIRE Leaders, Management, and Project Teams, and thus
  MOTIVATE Leaders in Ways to Boost Their Proven SUCCESS”
                                                     65
BARBUSH ENTERPRISES
We invest in people!
INVESTMENTS yield DIVIDENDS:
• Paid when we enable attendees
   to further understand
       who they are and what they are capable of doing
       so they can fulfill passions and dreams.
• Paid when attendees determine the actions
   to change their lives
                 the lives of those around them.
With investment and invigoration,
   Attendees produce successful events
      in their personal lives and in their careers,
      further contributing to
          their success and their employers.
                                                      66

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LEADERSHIP - Perpetuating A Culture Of Excellence

  • 1. ASIS Central Pennsylvania Chapter Annual Seminar Executive Development for The Security Professional: A Leadership Seminar May 20, 2011 8:00 AM to 3:30 PM Hershey Country Club 1
  • 2. ASIS Central Pennsylvania Chapter Annual Seminar SESSION NO. 2 “PERPETUATING the CULTIVATION of EXCELLENCE” Presented by: Barbush Enterprises James Eugene Barbush 2
  • 3. BARBUSH ENTERPRISES with James Eugene Barbush Success Facilitator Speaker Leadership Developer/Trainer 3
  • 4. The Focus of BARBUSH ENTERPRISES OUR MOTTO is “Building Leaders for Today's Success" OUR OBJECTIVE is “Building People Into Leaders They Are Destined To Be” OUR OFFERINGS are “Guaranteed to INSPIRE Leaders, Management, and Project Teams, and thus MOTIVATE Leaders in Ways to Boost Their Proven SUCCESS” 4
  • 5. BARBUSH ENTERPRISES We invest in people! INVESTMENTS yield DIVIDENDS: • Paid when we enable attendees to further understand who they are and what they are capable of doing so they can fulfill passions and dreams. • Paid when attendees determine the actions to change their lives the lives of those around them. With investment and invigoration, Attendees produce successful events in their personal lives and in their careers, further contributing to their success and their employers. 5
  • 6. POINT #1 THE CALL COMES IN 6
  • 8. CRISIS LEADERSHIP ARE YOU READY For QUICK RESPONSE? Jan. 15, 2009, Chesley B. Sullenberger III [ a 59 year old pilot ] masterfully landed US Airways Flight 1549 on New York’s Hudson River just minutes after takeoff from New York’s LaGuardia Airport. The passenger plane’s twin engines were disabled after it struck a flock of Canada geese. 8
  • 9. CRISIS LEADERSHIP ARE YOU READY? Toastmasters are students of leadership. What can you teach us about leadership in crisis situations? A 3 minute pre-flight meeting “I didn’t have time in those incredibly intense 208 seconds from when our airplane hit the birds until we landed in the Hudson River to learn what I needed to learn. I had to have already learned it. I had to have invested the preparation, put in the hard work, and paid attention for decades – during thousands of hours of flying time. The same is true in many other areas of our lives, including leadership. It’s a daily process.” 9
  • 10. CRISIS LEADERSHIP ARE YOU READY? ARE STAFF READY? TO PROVIDE QUICK RESPONSE 10
  • 12. SESSION NO. 2 “PERPETUATING the CULTIVATION of EXCELLENCE” A discussion for professionals who want to lead - - - have to lead - - - or - - - wish they could just follow but find themselves in leadership. Some managers may ask „why lead when I can follow and stress less?‟ „am I more successful the more I tell others what to do?‟ This session will provide you with some fascinating insights : 1. Discovering your values and natural leadership talent 2. Determining the needs of others 3. Coaching staff through challenges 4. Garnering commitment from coworkers and colleagues 5. Achieving accountability while 6. Building trust 12
  • 14. YOUR ORGANIZATION’s MISSION ASIS International, Chapter #79 (American Society For Industrial Security) 1. The Preeminent Organization For Security Professionals 2. Dedicated To Security Management 3. Advancing Security In Pennsylvania & Worldwide 4. Addressing Broad Security Interests 5. Publishing No. 1 Magazine in Security Industry Security Management http://www.securitymanagement.com/ 14
  • 15. 15
  • 16. 16
  • 17. YOUR MISSION ON YOUR CAMPUS? Does your mission statement give Life Giving Reminders of Why We Need To Lead? PROTECT the LIFE and PROPERTY of the CUSTOMERS we serve in a manner consistent with the highest ideals within our industry take advantage of SCIENTIFIC ADVANCEMENTS which will help us succeed in that endeavour. provide unsurpassed, personalized, quality MONITORING Whether your security concerns are large or small suit customer needs in all EMERGENCY situations 17
  • 18. YOUR DEPARTMENT’S MISSION? Does your mission statement give Life Giving Reminders of Why We Need To Lead On Our Campus Reflect the seriousness of what we are tasked with doing in security and safety, to affect staff in accomplishing assignments? 18
  • 19. BOOKS FROM TREMENDOUS LIFE FOR BOOKS LIFE LONG IN LEARNING MECHANICSBURG, PA YELL!!! “DON’T FORGET THE BOOKS!!!” 19
  • 20. POINT #4 APPLICATION TO YOU AND OTHERS 20
  • 21. OUR APPROACH IN THIS DISCUSSION 1ST YOU 2ND OTHERS Whatever We Are Talking About Should Be Considered In The Context Of 1st APPLIED TO YOURSELF 2nd APPLIED TO OTHERS YOU ARE CHARGED WITH LEADING 21
  • 22. POINT #5 APPLICATION OF WORDS 22
  • 23. AN EXCELLENT QUOTE TO CONSIDER “Thank you for your willingness to help us continue our JOURNEY to become EFFECTIVE, THINKING LEADERS in TODAY‟S Dynamic Business Environment.” EFFECTIVE: adjective 1. adequate to accomplish a purpose 2. producing a deep or vivid impression Stephen Hensley Lead Security Guard Highmark Data Center ASIS Chapter 79 Program Chairperson 23
  • 24. SESSION NO. 2: “PERPETUATING THE CULTIVATION OF EXCELLENCE” WHAT‟S IT MEAN? WORDS DEFINITION ANTONYM PERPETUATING ACTION KEEPING ALIVE PUTTING AN END TO CONTINUING the PROPOGATING CULTIVATION ACTION TURNING THE SOIL NEGLECT NUTURING of PREPARING TO PLANT EXCELLENCE CONDITION BRILLIANCE MEDOCRE SUPERIORITY 24
  • 26. SESSION NO. 2: “A CULTURE OF EXCELLENCE” CREATING a Culture of EXCELLENCE CHANGING the World of Work One Person at a Time 26
  • 27. SESSION NO. 2: “A CULTURE OF EXCELLENCE” CREATING a Culture of EXCELLENCE CHANGING the World of Work One Person at a Time 27
  • 28. CREATE a Culture of E X C E L L E N C E CHANGING the World of Work One Person at a Time Cultivate A Culture Of INSPIRATION That Leads To MOTIVATION and EXCELLENCE INSPIRE? EXPIRE? EXAMPLE Insurance Company Kick Off 28
  • 29. BOOKS FROM TREMENDOUS LIFE FOR BOOKS LIFE LONG IN LEARNING MECHANICSBURG, PA YELL!!! “DON’T FORGET THE BOOKS!!!” 29
  • 30. POINT #7 “Why Lead When I Can Follow & Stress Less?” want to lead - - - have to lead - - - wish to just follow 30
  • 31. “Why Lead When I Can Follow & Stress Less?” want to lead - - - have to lead - - - wish to just follow 1ST YOU 2ND OTHERS Look around at today‟s world ! ! ! ! YOU are desperately needed ! ! ! ! Can you ignore what is happening? Like it or not YOU are a player YOU are involved Accountability to yourself if you are able and permitted to lead where you are. 31
  • 32. “Why Lead When I Can Follow & Stress Less?” want to lead - - - have to lead - - - wish to just follow 1ST YOU 2ND OTHERS WHAT IF you just want to follow and SUDDENLY your leaders are removed? What are you going to do? Will you be prepared to survive? Can you fulfill your Mission Statement? An experience caused by others’ retirements 32
  • 33. “Why Lead When I Can Follow & Stress Less?” MY EXPERIENCE want to lead - - - have to lead - - - wish to just follow …. MY EXPERIENCE…. • Leaders Retired. I and others remained. Change continued. New leaders came and went. • I RECOGNIZED THAT Those who were with us started something that I liked. They created an atmosphere that I was able to fit into. NOW, THEY WERE GONE. It Was Up To Me And Those Around Me To Affect The Atmosphere Around Us By Being Leaders by Default. 33
  • 34. “Why Lead When I Can Follow & Stress Less?” want to lead - - - have to lead - - - wish to just follow MY EXPERIENCE…. I told my co-workers: The atmosphere was not being cultivated for us as it was. We now had to cultivate the atmosphere. 34
  • 35. “Why Lead When I Can Follow CStress Less?” When Things & h a n g e want to lead - - - have to lead - - - wish to just follow Who will pick up THE MANTLE of what was established by those gone by ? THE MANTLE of Cultivating The Atmosphere You Are In To make the atmosphere what it should be and could be? 35
  • 36. POINT #8 Discovering your values and natural leadership talent 36
  • 37. INSIGHTS FOR THIS DISCUSSION 1. Discovering your values and natural leadership talent 2. Determining the needs of others 3. Coaching staff through challenges 4. Garnering commitment from coworkers and colleagues 5. Achieving accountability 6. Building trust 37
  • 38. “The Leadership Summit” A Noted Presenter Play to one’s strengths, not their weaknesses 38
  • 39. “A Must Read Book” BUCKINGHAM’S 12 QUESTIONS SELF-ANALYSIS THAT LEADS TO Great Personal CHANGE That influences others 39
  • 40. The 12 Questions “First, Break All The Rules” By Marcus Buckingham Your Self Analysis A. WHAT DO I GIVE B. WHAT DO I GET C. HOW DO I BELONG D. HOW DO I GROW 40
  • 41. MEASURING THE CORE ELEMENTS NEEDED TO ATTRACT, FOCUS, & KEEP THE MOST TALENTED EMPLOYEES The 12 Questions Adapted From “First, Break All The Rules” • Expectations Of Me? GIVE • What I Do Best? GIVE • Recognition? GET • Materials & Equipment? GET • Concern For Me? BELONG • My Opinions? BELONG • My Job Important? BELONG • Committed Co-Workers? BELONG • Best Friend At Work? BELONG • Interest In My Development? GROW • My Progress At Work? GROW • Learning And Growing? GROW 41
  • 42. MEASURING THE CORE ELEMENTS NEEDED TO ATTRACT, FOCUS, & KEEP THE MOST TALENTED EMPLOYEES The 12 Questions Adapted From “First, Break All The Rules” YES ___ NO ___ 1. Do I have the opportunity to do what I do best every day at work? GIVE 2. Do I know what is expected of me at work? GIVE 3. Have I received recognition or praise for doing good work in the last 7 days? GET 4. Do I have materials and equipment I need to do what I do best every day? GET 5. Does my supervisor, or someone at work, care about me as a person? BELONG 6. Do my opinions seem to count at work? BELONG 7. Does my company’s mission & purpose make me feel that my job is important? BELONG 8. Are my co-workers committed to doing quality work? BELONG 9. Do I have a best friend at work? BELONG 10. Has someone talked to me about my progress at work in the past 6 months? GROW 11. Is there someone at work who encourages my development? GROW 12. Have I had opportunities at work to learn and grow in the last year? GROW 42
  • 43. MY STAIRWAY TO DISCOVERING MY VALUES AND NATURAL TALENTS DESTINY SUCCESS CATCH MY WAVE ADVENTURE LEADING SPEAKING WRITING READING 43
  • 44. Discovering Your Values and Natural Leadership Talent EXPLORE - - TURN THE SOIL - - PLANT Explore your/their passions Explore your/their abilities Explore with respect to your/their job 44
  • 45. BOOKS FROM TREMENDOUS LIFE FOR BOOKS LIFE LONG IN LEARNING MECHANICSBURG, PA YELL!!! “DON’T FORGET THE BOOKS!!!” 45
  • 46. POINT #9 Cultivating Interaction Between Generations 46
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  • 49. Cultivating Interaction Between Generations Staying Relevant Using Social Media Learning New Technology Wisdom Of The Older Experience Of The Older Energy Of The Younger Initiative Of The Younger Differing Values 49
  • 50. WORKING TOGETHER WITH DIFFERENT GENERATIONS How To Work Well With Different Generations Of People Posted on 3/23/2008 http://www.quotestreasury.com/Working-Together-with-Different-Generations.htm A SON WORKING WITH DAD This is my very first time when I have invested money in my dad’s business. I never liked his way of working or his attitude to the business but I had no other options. I was looking for some opportunities where I can invest and who else can be better than my dad? I started investing but my problem started since then. His work culture, business ethics, passion, commitments, and even communications were never compatible with me. It was really hard to adjust with him. 50
  • 51. WORKING TOGETHER WITH DIFFERENT GENERATIONS How To Work Well With Different Generations Of People Posted on 3/23/2008 http://www.quotestreasury.com/Working-Together-with-Different-Generations.htm YOUNG TECHIE AND OLDER “NO” TECHIE I have a colleague from sales department who is around 60 to 65 years old. I am a tech guy so everyone in office runs to me when they face problems with their PC. I am scared to see this guy near my desk as he doesn’t understand what I say and I really don’t understand what he speaks. He even doesn’t know how to save a file, composing emails in outlook and many more. I feel it was easier to teach my 7 year old niece than this guy. 51
  • 52. WORKING TOGETHER WITH DIFFERENT GENERATIONS How To Work Well With Different Generations Of People Posted on 3/23/2008 http://www.quotestreasury.com/Working-Together-with-Different-Generations.htm MY 7 YEAR OLD NEICE or AN OLDER MAN My niece is just 7 years old, She is always better to work with than any older guys. The only problem I see when working with her is, she wants to learn things faster and commits mistakes while going so fast. At the same time she learns fast as well. It helps me in working with her as I go with a lower expectation but still it is not the same as working with people of my generation. 52
  • 53. WORKING TOGETHER WITH DIFFERENT GENERATIONS How To Work Well With Different Generations Of People Posted on 3/23/2008 http://www.quotestreasury.com/Working-Together-with-Different-Generations.htm YOUNGER GEN WORKING WITH OLDER GEN How can WE (who are the we?) get THE OVER 40s to see we can do the job more effectively IF they would LET US do it in OUR WAY? First, let them know you understand the old ways. Because If you always have an innovative system and you fail their little quiz on the old system, you’re toast. If you are 24 and your coworker is 41, you need to make sure he knows that you know that his experience is an asset to you. Example: A 26 year old department head with 30 direct reports who were all in their 30s and 40s did not heed this advice personally in those days, so his nickname was “Punk-Boy Manager.” It’s hard to wield authority with that label floating around the office. GRATITUDE and RESPECT are what the over 40 group really wants. 53 You’ve got it made if you can fake that.
  • 54. WORKING TOGETHER WITH DIFFERENT GENERATIONS How To Work Well With Different Generations Of People Posted on 3/23/2008 http://www.quotestreasury.com/Working-Together-with-Different-Generations.htm OLDER GEN WORKING WITH YOUNGER GEN How can we get more productivity and work well with people under 20? Wishing people to be like you is not a strategy. You have to motivate the under 20s the way they grew up being motivated. INSPIRE? They need to be always praised along the way to the goal. • Celebrate the small victories on the road to their success and quit telling these workers about 5 year plans; their plan in 5 years is to have another plan. • Mostly likely, this plan will not involve you or your company (no offense). Give them short, tight deadlines. Make sure low-tech tools do not hinder your objectives. If their home PC is twice as fast as their work PC, they have a crummy job. And most important, they always want to do a good job and get a reward in the first week. Make sure your system will allow that to happen (DO YOU AGREE?). 54
  • 55. WORKING TOGETHER WITH DIFFERENT GENERATIONS How To Work Well With Different Generations Of People Posted on 3/23/2008 http://www.quotestreasury.com/Working-Together-with-Different-Generations.htm What do we need to do to work more effectively with each other as a team? Get ourselves over! Recognize that people who grew up at different part of history have a unique outlook and experience toward life. • It’s always been that way and will continue. • Though these differences seem a bit greater than those in the past, they are in effect natural. Dealing with generational diversity and understanding their differences is critical to communication and success. So, LETTING PEOPLE BE WHO AND WHAT THEY ARE and dealing with it is not new. It’s always easy to say, “We were all young once” – but the truth is we were not all young under the same circumstances. 55
  • 56. INSIGHTS COVERED 1. THE CALL COMES IN LIFE LONG LEARNING 2. OVERVIEW 3. THE MISSION LIFE GIVING WORDS OF PURPOSE 4. CREATING A CULTURE APPLICATION TO YOU & OTHERS 5. APPLICATION OF WORDS DWELL ON DEFINITIONS 6. CULTIVATING EXCELLENCE ONE PERSON AT A TIME 7. WHY LEAD YOU ARE NEEDED. BY DEFAULT 8. DISCOVER VALUES & TALENTS SELF-ANALYSIS REQUIRES 9. CULTIVATING GENERATIONS WORK WITH DIFFERENCES 10.QUALITIES OF LEADERSHIP VIDEO NEXT 56
  • 57. BOOKS FROM TREMENDOUS LIFE FOR BOOKS LIFE LONG IN LEARNING MECHANICSBURG, PA YELL!!! “DON’T FORGET THE BOOKS!!!” 57
  • 59. EXCELLENCE IS NOT AN ACT EXCELLENCE IS A HABIT 59
  • 60. APPA 2010 PODCASTS Moving Past Tragedy Hear from individuals who were in the middle of some of the most historic campus tragedies in the last 20 years. Learn from how their wisdom and their leadership helped heal their communities and spearhead the movement for the advancement in safety on campuses throughout the world. The link below will take you to the podcast:: http://www.appa.org/professionaldevelopment/APPA2010Podcasts.cfm Dawson College Donna Virraca, Communications Coordinator APPA 1643 Prince Street Alexandria, VA 22314 P: 703.684.1446, ext. 233 60
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  • 64. BARBUSH ENTERPRISES with James Eugene Barbush Success Facilitator Speaker Leadership Developer/Trainer 64
  • 65. The Focus of BARBUSH ENTERPRISES OUR MOTTO is “Building Leaders for Today's Success" OUR OBJECTIVE is “Building People Into Leaders They Are Destined To Be” OUR OFFERINGS are “Guaranteed to INSPIRE Leaders, Management, and Project Teams, and thus MOTIVATE Leaders in Ways to Boost Their Proven SUCCESS” 65
  • 66. BARBUSH ENTERPRISES We invest in people! INVESTMENTS yield DIVIDENDS: • Paid when we enable attendees to further understand who they are and what they are capable of doing so they can fulfill passions and dreams. • Paid when attendees determine the actions to change their lives the lives of those around them. With investment and invigoration, Attendees produce successful events in their personal lives and in their careers, further contributing to their success and their employers. 66