These are the three main ways that disgruntled employees can rob your business of vitality. As hare as you're working for your business you are often paying money for people who are working AGAINST your business. Thriving businesses deal with this and motivate those that care.

1. THREE CANCERS THAT WILL KILL YOUR
BUSINESS
AND WHAT TO DO ABOUT IT!

2. Three Cancers
That Will
Kill
Your Business

3. James M. Lynch, Executive Coach,
shares topics that help you get the
most engagement from your
employees and in your own life . . .

4. You watch your personal health for signs of
sickness - checking your blood pressure,
having a blood test, getting check ups, etc.,
but are you able to ‘diagnose’ threats to the
health of your business?
Three Cancers That Will Kill Your Business

5. To make it simple, let’s focus on the three
main cancers that can kill your business*,
or at the least rob it of its vitality.
*If you want to consider this for your personal life and not your
business, these are the three things that can rob you of your
personal vitality and joy.
Three Cancers That Will Kill Your Business

6. Resentments:
These are judgements you hold
against others. Your employee might
resent, for instance, having to ask for
permission to leave an hour early to
go to the dentist when you, the owner,
come and go as you please.
#1: Resentments
Three Cancers That Will Kill Your Business

7. This resentment can come in many forms, and sometimes
its an attitude they’re carrying through life.
They’ve set up a filter of what ‘authority’ looks like in a chain
of resentment from parents, teachers, government and
bosses.
It’s a silent killer that festers anytime you give instruction or
even constructive criticism to all but your ‘healthiest’
employees.
Three Cancers That Will Kill Your Business
#1: Resentments

8. Regrets:
This is what someone will hold against themselves, for
not saying or doing something, for a mistake, for saying
‘yes’ when they wanted to say ‘no’, for opportunities
missed, etc.
These are the things that repeat over and over again in
their minds, like an endless loop that starts playing any
time things are either going really badly (or really well)
and include a lot of 'shoulda, coulda, woulda' statements.
#2: Regrets
Three Cancers That Will Kill Your Business

9. Regrets come up out of the blue and instead of
wiping the slate clean, as in “I’ve suffered enough,
time to give this up for good”, are wounds that never
heal unless dealt with.
People need a healthy EQ* to ‘treat’ regret.
*Emotional Quotient (similar to IQ, or Intelligence Quotient)
#2: Regrets
Three Cancers That Will Kill Your Business

10. Withholds:
These are the things unsaid - at least unsaid
aloud - that could create an opportunity for
‘healing’ but, somehow or another, the person
with the withhold has decided you won’t listen,
or that ‘it’s not worth my time’.
#3: Withholds
Three Cancers That Will Kill Your Business

11. Resentments and regrets are types of withholds, but this last
category, perhaps the most insidious of all, includes a lot of
being right about things.
The problem with being right ‘in our own mind’ is that your
rightness doesn’t get tested by anyone with all of the facts.
These are the ‘I could solve the world’s problems if I wanted
to, but why bother; I’d rather be a hero in my own mind’ items.
Three Cancers That Will Kill Your Business
#3: Withholds

12. These three cancers are what people are complaining about
when the boss isn’t around. The longer these are ‘untreated’
the more damage they can do.
As Jim Loehr and Tony Schwartz say in ‘The Power of Full
Engagement’:
“less than 30 percent of American workers are fully
engaged at work . . . 19 percent are actively disengaged”,
meaning they regularly share their complaints with their co-
workers. It’s not enough for them to be miserable on their own,
they want to make others miserable too.”
Three Cancers That Will Kill Your Business

13. So what’s the ‘cure’ for these types of cancer?
Honestly, sometimes the only treatment is surgery.
Cut them out, cut them loose:
better to deal with the ‘scar’
of separation than to let the
cancer spread to others.
Three Cancers That Will Kill Your Business

14. But before taking drastic actions, similar to cancer caught
early, treatment may be effective.
If you notice symptoms don’t avoid taking action: hold a
town hall, or a ‘clearing’ of some sort, and give people a
chance to air their complaints without threat of reprisal.
Set up an opportunity for them to share their viewpoints
and have their voices be heard.
Three Cancers That Will Kill Your Business

15. Is the purpose to give them whatever they want,
whatever they need to be happy?
No.
The purpose is to expose the cancer to the ‘light’.
The real goal, if you’re willing to do the work, is to
create a new agreement where the issues are
exposed and a compromise is created.
Three Cancers That Will Kill Your Business

16. For more suggestions as to
'treatments', or to discuss your
own specific concerns on this
topic email me here:
james@jameslynchcoach.com
www.jameslynchcoach.com