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RECENTLY THIS BOOK ( )
CAME OUT. IT’S ABOUT
SOCIAL INFLUENCE & HOW
IDEAS TAKE HOLD.
IT’S SOMETHING WE’RE
ALL INTERESTED IN. BUT
THERE’S LOADS OF OTHER
STUFF TO READ TOO.
SO I THOUGHT I’D DISTILL
IT SIMPLY AND SEE HOW
WE MIGHT USE THEM.
SO HERE’S…
ehaviour the five tactics of contagious beh
gious behaviour the five tactics of contagio
s of contagious behaviour the five tactics o
the five tactics of contagious behaviour the
actics of contagious behaviour the five tac
 ve tactics of contagious behaviour the five
AND HOW THEY
MAKE BRILLIANT
CLUSTERED
i n     c
            u
                    b a     t e



NETWORKS
n
    e   w       i
                    d   e   a     s
Clustered networks means close proximity


Clustered networks means high frequency of contact

Clustered networks means face to face interaction
Clustered networks means ideas grow




FROM   VERY   SMALL TO    RY
                         VE
IDEAS    WITH
 CAN    VISIBLE
START   SIGNALS
THEN TAKE HOLD


WITHIN EXISTING STRUCTURES
GROW      IN THE
THROUGH    WIDER
PIONEERS   WORLD
AND FINALLY BECOME


NEW CULTURAL NORMS
Contagious Behaviour #1

      CLUSTERED NETWORKS
       INCUBATE
       newideas
So…

      FIND THE HIGH-ENERGY
      GROUPS
      to be c a r r i e rs
DON’T
YOU
      CONTROL        CAN BE


                YOU
                          READY
           IT, BUT
NETWORKS ARE       NOT FIXED
               I
USEMULTIPLELEVERSIN
MOREPLACESTOMAKEC
ONTAGIONMORELIKELY
PINBALL
PLANNING   TO KEEP
            PEOPLE
           IN PLAY
BE READY TO GAUGE
BE READY TO RESPOND
WHEN THE C A
               SC
                    AD
                         E BEGINS
OR WHEN THE MEME MUTATES
Contagious Behaviour #2

      YOU DON’T CONTROL IT
       BUT YOU CAN
       be r e a d y
So…

 ONE SHOT WON’T EVER BE
  ENOUGH
 pla n fo r f l exib ility
E

       LOCAL
    INFLUENCES
B




                 S
Ideas take hold when they are
understood at a broad or
national level…
                  …and when they
        come to life at a local level
Contagious Behaviour #3

          LOCAL INFLUENCES
           B R w oA D
               Or s
          net             k
So…

 CONNECT NATIONAL IDEAS
  WITH LOCAL
  experiences
S S S S S SS S S S S SS

CCCCCCCCCCCCC      WEARE
U U U U U UU U U U U UU

                        HARDWIRED
CCCCCCCCCCCCC
EEEEEEEEEEEEE      TO COPY
                   SUCCESS
S S S S S SS S S S S SS
BEST
              PRACTICE OF
       SUCCESSFUL PRACTITIONERS
      FILTERS DOWN BECAUSE
  PEOPLE WILL ALWAYS IDENTIFY
WITH & WANT TO COPY SUCCESS
SUCCESS = PRESTIGE
SUCCESS = FAME
‘DEMONSTRABLE IMPROVEMENTS’
‘DEMONSTRABLE IMPROVEMENTS’

                  EVIDENCE
‘DEMONSTRABLE IMPROVEMENTS’

INFORMATION       EVIDENCE
‘DEMONSTRABLE IMPROVEMENTS’

    INFORMATION        EVIDENCE
INFORMED
 CHOICES
‘DEMONSTRABLE IMPROVEMENTS’

    INFORMATION        EVIDENCE
INFORMED
 CHOICES     CERTAINTY
Contagious Behaviour #4
         WEAREHARDWIRED
         TOCOPY
         success
CLEARLY
So…




      BROADCAST
      theimpact
POPULARITY
MAKES THINGS
morepopular
‘HITS’ TAKE ON AN
INFECTIOUS LIFE OF
    THEIR OWN
WEFINDITEASIERTOC
HOOSEWHENWESEEO
THERSALREADYHAVE
Contagious Behaviour #5

           POPULARITY
           MAKES THINGS
          morepopular
CLEARLY
So…




      BROADCAST
      participation
IN SUMMARY
#1
#2
#3
#4
#5
ehaviour the five tactics of contagious beh
gious behaviour the five tactics of contagio
s of contagious behaviour the five tactics o
the five tactics of contagious behaviour the
actics of contagious behaviour the five tac
 ve tactics of contagious behaviour the five
Further Reading
I’ll Have What She’s Having: Mapping Social Behaviour by Alex Bentley, Mark
Earls & Michael J. O’Brien
Influence: Science and Practice by Robert Cialdini
The Tipping Point by Malcolm Gladwell
Herd by Mark Earls
Connected: The Surprising Power of Our Social Networks and How They Shape
Our Lives by Robert Christakis and James Fowler

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The five tactics of contagious behaviour