The global unified communications market is expected to reach USD 61.9 billion in 2018. At present, North America accounts for major share of the unified communications market, with EMEA expected to overtake North America by the end of the forecast period. The EMEA market for unified communications was USD 6.38 billion in 2011 and is expected to grow at a CAGR of 21% from 2012 to 2018.

1. Unified Communications Market - Global Industry Analysis, Size,
Share, Trends and Forecast 2012 - 2018
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2.  Report Description
Unified communications (UC) refers to the integration of real-time communication with non-
real-time communication such as messaging, voice mail, fax and others. The real-time
communication in the UC includes instant messaging, video conferencing, data sharing, internet
protocol (IP) telephony, desktop sharing and others. It can also be used for other forms of
communications which include digital signage, internet protocol television (IPTV) and others.
Unified communications is a business term used to illustrate all types of call and multimedia
message handling functions managed by an individual user for business processes.
Unified communication is a useful tool to enhance the business processes as it provides
seamless communication. Moreover, unified communication saves time and helps increasing
productivity of the employees in an organization as it provides easy and convenient mode of
communication. Unified communication is also useful for communication between two different
networks. For instance, it allows a person to send a message from one particular
network/medium and receive for the same communication via another medium.
Browse Full Report with TOC: http://www.mrrse.com/unified-communications-market

3.  Scope
The global unified communications market is expected to reach USD 61.9 billion in 2018. At
present, North America accounts for major share of the unified communications market, with
EMEA expected to overtake North America by the end of the forecast period. The EMEA market
for unified communications was USD 6.38 billion in 2011 and is expected to grow at a CAGR of
21% from 2012 to 2018.
Some of the factors that are driving the growth of the unified communications market range
from the increasing mobile workforce and increasing penetration of mobile devices to
virtualization and the cloud and the mounting adoption of BYOD in businesses. Apart from this,
the increasing popularity of video as a means of communication and desktops enabled with
video are also aiding in the growth of this market. Companies are also looking at unified
communications as a means to reduce costs and improve employee efficiency while cutting
down on their carbon footprint by reducing the need to travel. Some of the factors that have
negatively affected the growth of the unified communications market include the high initial
cost, complexity and the unclear ROI associated with this technology.

4.  Major Part of TOC
Chapter 8 Company Profiles
8.1 Avaya, Inc.
8.2 Cisco Systems, Inc.
8.3 Microsoft Corporation
8.4 IBM Corporation
8.5 Siemens Enterprise Communications Gmbh & Co. Kg
8.6 Alcatel-Lucent
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