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Strengths & Assets:
 Exceptional customer service skills and practices.
 Able to meet goals of excellence in sales and service.
 Interacts and communicates effectively with all individuals with respect.
 Competent at prioritizing work opportunities and assignments.
 Professional in all areas of community representation and personal development.
Employment:
Wal-Mart Stores Inc., South Carolina: Co-Manager 7/25/2015-Current; Arizona: Assistant Store Mgr.
11/2010-7/25/2016; Maine: Mgr. Specialty Divisions: 9/2/2002-8/18/06; Service Associate 5/1997-9/2002
 Continuously meet financial goals by monitoring and researching financial performance.
 Able to understand profit and loss statements, forecast sales, as well as organize and maintain
departmental and facility budgets.
 Cross trained for multiple job duties including front-end, layaway, sales floor, merchandise
flow, and offices management.
o Mastery of Microsoft Word Programming and various other technical tasks.
 Maintenance of a safe work environment by training, educating and participating within best
practice.
 Accomplished at managing asset protection by studying and extrapolating shrink results,
identifying opportunities and training and contributing to the daily activities that relate to
facility loss prevention controls.
 Skilled at appropriate staff scheduling.
 Able to respond to varied customer needs or concerns to make their experiences a uniquely
positive one with sincerity, enthusiasm, energy and consideration.
 Talented at assessing situations and taking appropriate action.
 Trained to operate within a service shop setting by performing minor automotive services, such
as oil changes, mount and balancing tires, tire service, and battery installation.
 Assured in-stock and appropriate inventory levels within retail setting by learning all
merchandise systems, equipment, reports, programs and procedures.
 Proficient at studying comparative markets thus ensuring competitive pricing to meet the
unique needs of my community.
 Lead a staff community to success by supporting and encouraging feedback in a constructive,
productive and engaging manner.
 Experienced at the development, success and recognition of staff participating in training,
mentoring, and performance evaluations; inclusive of the interviewing, hiring and promotion
procedures.
 Communicates effectively with staff by giving direction, assisting in conducting meetings,
working effectively with others and communicating regularly with peers and upper
management.
 Manages salaried and hourly associates with day to day operations in a retail setting with sales
of 60+ million dollars and net profit of 2+ million dollars yearly.
Sam’s Club, Arizona: Team Lead: 8/13/08 – 11/18/10
 Continuously meet financial goals by monitoring and researching financial performance.
 Maintenance of a safe work environment by training, educating and participating within best
practice.

2.  Skilled at appropriate staff scheduling.
 Trained to operate within a service shop setting by performing minor automotive services,
mount and balancing tires, tire service, and battery installation
 Lead a staff community to success by supporting and encouraging feedback in a constructive,
productive and engaging manner.
 Experienced at the development, success and recognition of staff participating in training,
mentoring, and performance evaluations; inclusive of the interviewing procedures
 Communicates effectively with staff by giving direction, assisting in conducting meetings,
working effectively with others and communicating regularly with peers and upper
management.
Davidson’s Supply Company, Arizona: Account Executive: 10/2/06 – 7/31/08
 Acquire and manage multiple nationwide accounts
 Maintain up to date product knowledge to provide excellent customer service
 Successfully market products according to client needs and company promotions
 Meet and exceed company goals for sales and service
Community Involvement
 Ice Hockey Referee for the Arizona Sundogs youth hockey program
 Past member of the Civil Air Patrol, an Auxiliary of the US Air Force
 Participated in 2011 Yavapai Big Brothers, Big Sisters Bowl for Kids Sake
Education
 High School Diploma, Edward Little High School, Auburn ME, 1998