1. Jean Vaught
760 E.Springmont Dr, Apt A Pueblo West, CO 81007.
719-543-0227
jean_vaught2009@yahoo.com
Skills
Management Customer Service Inventory
Accounting Marketing Mgmt Problem Solving
MS Office Proficient Sales Professional Motivated Self-Starter
Education
Associates Degree in Business Administration 07/2014
Everest University
Professional Experience
Educator/Stay-at-Home Mom 2004-2014
 Provided education for my son from Elementary –High School
Tier 2 Service Agent 11/2014-3/6/2015
Atterro, Colorado Springs, CO
 Enrolled the public in health plans with different types of insurance carriers.
 Provided broker and health coverage guide support in setting up accounts.
 Solved technical problems.
 Cancelled plans, changed effective date, resubmit report to carriers.
 Engaged insurance carriers to prove coverage for individuals and families,
 Provided work around for issues with software.
Customer Service Representative 12/2003-08/2004
ICT, Colorado Springs, CO
 Assisted customers with creating RMA to replace bad phones or broken parts.
 Assisted customers with setting up their voice mail and passwords.
 Checked for coverage in the customers’ local area.
 Helped customers with operation and activation of their Virgin Mobile Phpne.
Sales Service Consultant 08/2002-9/2003
Convergys
 Processed new applicants for Capital One credit cards, auto loans and home equity loans.
 During off hours I was responsible for selling various products such as Windsor Pilates
Dean Martin Celebrity Roasts, Carlton Sheets, Avon, American Express and Household Bank.