1. Place your chosen
image here. The four
corners must just
cover the arrow tips.
For covers, the three
pictures should be the
same size and in a
straight line.
National Grid – Proudly Serving Our Customers
and Communities Today and Tomorrow
2. 2
Who is National Grid?
¾ A local gas and electric transmission and distribution company
proudly serving Massachusetts, New York, and Rhode Island
¾ Part of a larger international utility company providing services in
the US and the UK
¾ National Grid delivers electricity and gas to approximately 7 million
US customers in the northeast and manages the electricity network
on Long Island under an agreement with the Long Island Power
Authority (LIPA)
3. We have had our share of
challenges…
…and we continue to make improvements
3
6. Smart Energy Solutions Program
6
¾ Grid modernization can’t happen
if utilities “go it alone”
¾ Success will involve a whole
“community” of stakeholders
¾ Customers
¾ Regulators
¾ Legislators
¾ Businesses
¾ Academia
¾ etc….
¾ Together we hosted the two day
Green2Growth Summit which
brought together 350 diverse
stakeholders and used the
Appreciative Inquiry Approach
¾ The result:
¾ A Listen, Test and Learn Approach
¾ A focus on customer Choice,
Control and Convenience
¾ Enhanced communications and
information to better inform choices
7. Smart Energy Solutions Program
§ Background
§ First proposed in 2008 as part of the
Green Communities Act
§ Resubmitted in 2011 based on G2G
Summit
§ $44M Pilot approved by MA DPU
August 2, 2012
§ Scope
§ 2-year pilot - 15,000 Smart Meters
§ Dynamic /variable pricing options
§ Home energy management devices/
tools/technology
§ Outreach and Education from traditional
mailings to Sustainability Hub
§ Results to date
§ 5,000 Early Field Trial meters in place
March 2012
§ Remaining 10,000 meters scheduled to
be installed starting Spring 2013
§ Pilot start scheduled for early 2014
8. Customers can learn more about National Grid’s Smart Energy Solutions program
or indicate their preference to opt out of the program by calling 1-855-377-SMART
(1-855-377-7627)
We also encourage customers and the community to visit us online at
www.nationalgrid.com/smartenergy for regular updates.
Another valuable source of information will be our Sustainability Hub located at
912 Main Street (scheduled opening Fall of 2013).
Smart Energy Solutions Program
9. Thank you!
Edward White Jr.
National Grid
Vice President - Customer and Business Strategy
40 Sylvan Road
Waltham, MA 02451
