1. Jenna Steffel
500 Morning Rain Ave
Brandon, SD 57005 Cell: (605) 376-3019
SUMMARY
Solid, diversified and successful background in sales, marketing and management. Extensive experience working in
the medical, advertising and non-profit industries, Operations, Strategic Planning, Budgeting, and Customer
Relations. Clean, polished and professional presentation style both written and verbal as well as superior negotiator
and closer.
EXPERIENCE
 Solid history of sales success
 Small Business Start-up
 Sales, marketing and management
 Build relationships and trust w ith customers
 Strategic Planning & Budgeting
PROFILE
 Self motivated and passionate
 Fosters Innovation & Team Building
 Excellent Communication Skills
 Emphasis w ith Staff Development
 Outstanding Customer Relations
OTHER
 Women in Leadership
 QuickBooks/Microsoft Office
 CS5
 Word Press – Website maintenance
 Raiser’s Edge software
EDUCATION
B.A. in Psychology, Communication Arts, Advertising – 1996
Hamline University; St. Paul, MN
 Colligate Athlete
PROFESSIONAL EXPERIENCE
(2014 – Current) Hibu, Sioux Falls, SD
Account Manager
 Manage and retain over 300 business accounts and responsible for on-going support
 Build, maintain and maximize SEO, SEM and Online Display campaigns for customers
 Work with small and mid-size businesses to strategically plan their marketing, in order to maximize
their Return on Investment
 Continually trained and educated on all marketing strategies in the digital realm
 Oversee all aspects of website development creating a solid foundation for their marketing plan
 Perform on-site advertising consultations for business accounts
 Certified Google Adwords analyst
(2011 – 2014) Lifeline Family Center, Cape Coral, FL
Assistant Executive Director
 Track, implement and oversee both operating budget as well as long-range budget
 Monitor and develop all personnel and oversee and train all volunteers (150+)
 Responsible for all agency marketing, fundraising and donor activity
 Build and maintain relationships with both current and potential donors worth over $700,000.00 in
revenue annually
 Write and present grants for future funding
 Manage and organize program schedule for all daily activity
(2005 – 2007) Novartis Pharmaceuticals, Sioux Falls, SD
Senior Sales Consultant
 Successfully completed extensive training programs for Dermatology & Neuroscience Divisions
 Launched new products in both dermatology and neuroscience divisions
 Worked diligently to establish strong professional relationships with key physicians
 Awarded 2006 MVP, Performance Frontier Award, Team of the Year and Best in Class
 2005 Area of the Year Award for top growth performance
 Recognized as district team leader

2. 500 Morning Rain Ave Jenna Steffel
Brandon, SD 57005 Cell: (605) 376-3019
(2001 – 2005) Novartis Medical Nutrition, Sioux Falls, SD
Acute Care Account Executive
 Achieved continual territory growth within assigned account responsibility
 Developed and perfected sales presentations for a variety of medical professionals and departments
including: Surgeons, Pediatricians, Hospitalists, Administrators, Nurses and Pharmacists
 Trained all relevant staff on the new products and devices
 Displayed at all industry related events, in order to demonstrate products and devices, build stronger
relationships with key medical groups and support their related organizations
 Set up and established new territory by: Devising a strategy to manage an undeveloped territory to
effectively and efficiently introduce the sales concept and products to the customers
 Developed and valued strong customer relationships in order to build trust, integrity and long lasting
alliances throughout my entire customer community
 Awarded Advanced Performance Status as well as won several sales awards
 Participated in employee satisfaction panel~ developed and implemented plans to increase employee
satisfaction company-wide
 Served as a Product Specialist during National Market meetings
(2002 – 2007) THE NEIGHBORS COFFEE HOUSE, Brandon, SD
Owner
 Researched and developed entire business plan to open a non-franchised coffee house
 Put together all documentation to receive funding to open the coffee house and incorporate the business
 Responsible for all financial aspects of running the business
 Interviewed and hired/terminated of employees
 Researched, negotiated and selected all vendors that would be used to supply the entire business
 Planned and managed all marketing and advertising for the Coffee House
 Grew business by over 18% each year for 5 consecutive years
(1998-2001) VISUAL IMPACT Sioux Falls, SD
Account Executive
 Pioneered a zero sales territory into a territory generating sales in excess of $300,000.00 within the first
year
 Continued to grow the territory by 187% during the second year
 Responsible for establishing sales contacts and outside sales meetings with corporate decision makers,
retailers, advertising agencies, sport venues as well as several other organizations
 Created strong partnerships among cross-functional areas including design, print, product management
and shipping
(1997-1998) ADWARE SYSTEMS, Louisville, KY
Client Support/Account Development
 Consulted clients on media buying software both in-house and on-site
 Performed on-site training and consultation to advertising agencies regarding the media buying software
 Responsible for on-going customer support
 Designed software enhancements for media buying system

3. 500 Morning Rain Ave Jenna Steffel
Brandon, SD 57005 Cell: (605) 376-3019
(1995 -1997) CUB FOODS CORPORATE, Stillwater, MN
Media Buyer/Print Analyst
 Updated and implemented Adware Software in order to bring all media buying in-house, and trained other
employees on the system
 Solely responsible for coordinating and buying ad space for 105 corporate stores
 Worked with approximately 30 newspapers
 Worked individually with each newspaper and outdoor company to negotiate all contracts, annually totaling
over $14.5Million
 Organized, charted and bought billboards for every market participating in campaigns
 Assisted in buying radio and television spots for specific markets