Jennifer Muñoz has over 15 years of experience in corporate communications and administration roles. She currently supervises a team that compiles media reports and metrics for Franklin Templeton Investments. Prior experience includes managing admission operations and events for prospective students at Menlo College. She has a Bachelor's degree in Business Management from Menlo College.
1. Jennifer Muñoz
42 Maple Way • San Carlos, CA 94070 • 650-430-4949 • munzimunzo@hotmail.com
EXPERIENCE
Franklin Templeton Investments, San Mateo, CA March 2006 – Present
Supervisor of Corporate Communications Administration
This role involves leading and coaching a team in Hyderabad, India, guiding projects, and prioritizing work
based on corporate priorities. Manage multiple department and corporate projects simultaneously. Travel
to India on a yearly basis.
Manage a team of Corporate Communication Analysts in Hyderabad whose daily responsibilities
include supporting the global Corporate Communications team with:
o Compiling company media mentions and distributing a report to executives and portfolio
managers on a daily basis
o Creating monthly, quarterly and ad hoc department metrics reports for Chief
Administrative Officer and Public Relations Leaders (Americas, APAC, Europe, ICEEMEA)
o Preparing media synopses on PR events and campaigns globally
Annual Report Project – oversee and manage production of company’s annual report including
concept, design, review, print and distribution. Interface with a broad range of cross-functional
positions. Attend printing press checks.
Business Continuity Coordinator – organize disaster recovery exercises for the 11 global department
locations on a yearly basis; ensure disaster recovery plan and materials are up to date.
Management Committee/CEO Meetings – co-lead initiative to plan for, keep abreast of and track all
CEO and Management Committee obligations and related presentations.
Corporate History/Archives – continually update corporate archives by developing methodologies for
collecting and maintaining historical material; manage and handle requests for archive materials and
photos; manage all logs and indices of historical material.
Annual PR Planning Meeting – Manage coordination of PR planning meeting and presentations for
PR Leaders. Attend meetings in New York and manage action items.
Financial Analyst – assist with yearly department budget planning; track budget; process and track
invoices.
Menlo College, Atherton, CA April 1999 – March 2006
Admission Operations Manager
Managed communication flow to 15,000 prospective students per year.
Selected, trained and supervised Office Manager, Receptionist, and up to 7 Admission Assistants.
Managed campus visit program - ensuring positive experience for 450 prospective students annually.
Assisted with planning and coordinating large events, such as Open House and Preview Day.
Oversaw creation and upkeep of Admission page content on website.
Oversaw creation and content of Admission brochures and College catalog.
Audited Admission files at end of year for accuracy.
Executive Assistant to the President January – April 1999
Scheduled and arranged Board of Trustees meetings.
Created PowerPoint presentations for Board meetings.
Edited a variety of printed and electronic materials to ensure text is grammatically correct, clearly
written and consistent with Menlo guidelines.
Managed President’s calendar, schedule and email using Outlook.
Received and screened phone calls and visitors; scheduled appointments, making decisions with
regard to access.
Handled travel arrangements and itineraries.
EDUCATION
Bachelor of Arts, Business Management 2000
Menlo College, Professional Studies Program, Atherton, CA