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Wtf is social media?
The Garage Sale Trail Case Study



                               1
2
People using the Internet to
talk to each other.

                           3
Yes!   IT IS A BIG DEAL.


                           4
But people talking to each
other is nothing new




              In fact grassroots community
              organisations are expert
              at this, people like you.
                                             5
But sometimes
we freak out about
all the new
whizz bang
gadgetry to
choose from.



                     So, how do
                     grassroots and
                     community groups
                     best use social
                     media?        6
Here’s one we prepared earlier.



Thanks Moira!

                                  7
T he Garage
 Sale Trail
Background
On April 10 last year, thousands of people all over Australia help
garage sales.

The goal was to bring people together, redistribute goods,
raise money and have lot’s of fun.
When you think about it, the whole thing was made to be
social.
Social media was the enabler.




                                11
T he Garage Sale Trail began in a real place, with real
people*, Facebook was used to share information among them.
                       *contrary to popular belief Bondi actually exists and there are real people living there.
The Garage Sale Trail worked at a   hyper-local level.
Everyone that participated had a reason to
self-organise.
We provided the tools to help them do it.




                                             14
The point was to use the
Internet to get people off
              Sneaky
the Internet...
huh?
Well it wasn’t the whole point.

We had a   problem.
And we were pretty clear on what we needed to do to solve
it.




                                                            16
The problem was lots of wasteful
consumption and a culture of dumping in
Bondi.
We figured that this was probably
happening in other places as well.




                                          18
We wanted to reduce consumption and introduce a culture of
re-distribution and re-use as an alternative model.
So we used the Internet and communication to pair people who
had stuff to sell with people that wanted to buy things.




                                                         20
Our key insight is that if a problem is a   social one.
So it made sense that the solution also be   social.
Stating the obvious?



                                                          21
Objectives
1. Reduce waste & landfill
2. Facilitate Redistribution
3. Bring Locals together
4. Stimulate local economies
5. Inspire creativity
6. Have fun
Objectives
Collaboration.
The Garage Sale Trail was a collaboration
between people, groups, and
organisations - this is why sharing
information was so important.

Using social media to simply tell people
things doesn’t really work.
So we used the tools to help people find
things, ask questions, self-promote
and plan their trail.

                                            31
Our weapons of choice.
Social media tools enabled us
to see where garage sales were
plotted on the map, to show our
partners what we were doing,
to record and encourage
others to create content and to
inform people of what was
happening on the day.


                                  33
social media
But it wasn’t all just
traditional media PR also played an
important role.
Relevant. Honest. Open.


                          35
Content.
Inspire. Inform. Educate.

                            38
Ambassadors
Images.
Video.
 Copy.
Events.

          41
YouTube.
Web & Mobile Integration.


                            48
Social Media Channels.


                         52
The day...


• Participant data taken from Garage Sale Trail Participant Survey 2011
Number of registered garage sales Australia-wide




1,613
jGarage Sale Trail Participant Survey May 2011
Total number of participating households




3,387
 Based on an average 2.1 participating
 households per sale



jGarage Sale Trail Participant Survey May 2011
The number of shoppers Australia-wide




77,259
• That means an average of 48 shoppers attended
  each garage sale




jGarage Sale Trail Participant Survey May 2011
Number of items redistributed per sale




    45
    • That’s approx 72,585 items Australia-wide




jGarage Sale Trail Participant Survey May 2011
Total volume redistributed Australia-wide




     49,591                                      kgs
   • That’s an average of 1,983kgs per participating LGA

   • And approx 31kgs per garage sale




jGarage Sale Trail Participant Survey May 2011
Money made per garage sale




    $331
jGarage Sale Trail Participant Survey May 2011
Average pocket money spent locally




      81%
jGarage Sale Trail Participant Survey May 2011
New neighbours met




 6
• 9,742 new community connections Australia-wide




jGarage Sale Trail Participant Survey May 2011
Percentage of people who will participant
again next year




  88%
jGarage Sale Trail Participant Survey May 2011
372
Print articles
248   Radio impressions
1596
Online mentions
343,303
 Social media impressions
68+
Total media reach across all channels




million
WHAT PARTICIPANTS SAID
"I already know most of my neighbours, but met one new one and
    another helped me pack up as the dark clouds came over”
“I participated to de-clutter, reduce landfill
      and encourage others to reuse”
“I will participate again next year for sure! It will
       motivate me to do a yearly clear out”
"I had fun meeting everyone who
     came to my garage sale”
What’s next?
Remember!
          Social media tools are enablers
         Community is what really matters
    What motivates people to engage and share?
Chose social media tools based on your problems and
           how they can help you solve it.
Have fun!
T hank you
www.facebook.com/G2S
www.goodytwoshoes.net.au
http://au.linkedin.com/in/goodytwoshoes
Follow Me @Jem1ller
jess@goodytwoshoes.net.au




                                          97

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The Garage Sale Trail Social Media Case Study