This document is a resume for Jessica Norori seeking employment as a medical coder. She has over 5 years of experience in medical coding and holds a certificate as a Certified Professional Coder. Her most recent position was as a medical coder for a consulting firm where she coded inpatient, outpatient, specialist and primary care charts. She is proficient in ICD-10 and has qualifications in anatomy, physiology, medical terminology and health/disease.

1. Jessica Norori, CPC-A
Hudson, FL 34667
305-304-8761 (Cellphone) | 727-376-8328 (Home)| Email: jnororicpc@aol.com
OBJECTIVE
Seeking employment with a progressive, reputable company that will provide challenges and
opportunities for growth and advancement, utilizing my coding knowledge and experience
ASSOCIATIONS
AAPC CPC Certified (Member #01357272) November 2014
EDUCATION
Allied Medical School, Laguna Hills, CA
Medical Coding ~ Certificate October 2014
Medical Transcription ~ Certificate June 2009
ICD-10 Proficient ~ Certificate
QUALIFICATIONS
• Anatomy & Physiology, Advanced Medical Terminology, Health & Disease, ICD-10 training
• Dependability — Reliable, responsible, dependable, and fulfill obligations
• Conflict Resolution — Ability to liaison between conflicting personalities and find compatible solution
• Decision Making — Assertive with ability to prioritize projects
• Initiative — Unwavering willingness to take on responsibilities and challenges
PROFESSIONAL EXPERIENCE
PVTI Consulting – Los Angeles, CA. | Medical Coder December 2014 – Mar 2015
• HCC/Risk Adjustment Coding Specialist Remote.
• Coding of Hospital Inpatient/Outpatient, Specialist, and PCP charts.
• Review of previously coded charts to capture missed diagnoses.
• Abstracting information and assigning codes to describe each documented analysis.
MyComputerhunter.com - Hudson, FL. | Online Merchant/ Order Clerk April 2011 –Present
• Verify customer and order information for correctness, checking it against previously obtained information
as necessary in order to avoid any duplicate and/or multiple orders.
• Review approximately 200 orders daily for completeness according to reporting procedures and forward
incomplete orders for further processing.
First Meridian Mortgage - Tampa, FL. | Mortgage Loan Officer June 2010 –May 2011
• Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting
loans.
• Performed high volume of outbound calls to potential clients through internet generated lead sources like
LendingTree, Google and Lowermybills.
• Explain to customers the different types of loans and credit options that are available, as well as the terms of
those services.
• Conducted telephone interviews with clients in MN, FL, and MA to discuss program options and provide
assistance in completing loan application and disclosure forms (RESPA).
• Approve loans within specified limits, and refer loan applications outside those limits to management for
approval, as well as; ordering titles, home owners insurance, appraisal and additional documents as needed
to ensure closing.
• Successfully completed 20 hour SAFE Act coursework and exam.
Hog’s Breath Saloon - Key West, FL. | Retail Manager Feb 1996 – April 2009
• Prepare work schedules and assign specific duties for staff, as well as hire, train, and evaluate personnel
performance.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in
performing services for customers.

2. • Listen to and resolve customer complaints regarding services, products, or personnel.