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– 371 –
SHIPYARD SAGA
Along with a number of recent launches and sales announcements, Christensen Shipyards
is in the midst of an ongoing reinvention. In becoming more efficient and instilling more
motivation from the shop floor to the boardroom, the future of one of
the USA’s leading superyacht builders appears assured.
By: Diane M. Byrne
Images: Courtesy of Christensen Shipyards
Christensen Shipyards
WASTE NOT, WANT NOT
XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page371
– 372 –
The Christensen Shipyards facility in
Vancouver, Washington State, were
purpose built by Dave Christensen
and inaugurated in 1983.
IN 2009 CHRISTENSEN
IMPLEMENTED THE LEAN
MANUFACTURING POLICY
OF KAIZEN, PRACTICING
THE ELIMINATION OF
WASTE AND FOLLOWING A
PATH OF CONTINUOUS
IMPROVEMENT...
Spend time speaking with the head of a major corporation, and
chances are you’ll hear him or her mention phrases like ‘thinking out-
side the box’, ‘being engaged’, and any number of other buzzwords. Un-
fortunately, you may come away from the conversation wondering how
many of these same chiefs really are thinking outside the box or really
are engaged with what’s going on at their company. Spend time speak-
ing with Joe Foggia of Christensen Shipyards, and it’s a completely dif-
ferent experience. In fact, contrary to the stereotype of a person who
has been with a company for three decades and president of it for more
than a third of that time, Foggia is about as tapped into every level of
the Washington State builder’s business as someone can be.
So, too, is every craftsperson, from the engineering department to the
plumbing department and even the marble shop. It’s all thanks to the
eye-opening experience of Kaizen (pronounced ky-zen), imple-
mented at Christensen Shipyards in 2009 and continuing to this day.
Kaizen’s principles are akin to those of the renowned Toyota Produc-
tion System and Lean manufacturing, with an emphasis on the elim-
ination of waste and, perhaps more important, continuous
improvement. Both concepts pertain to time, effort, money, and other
elements that all ultimately affect the end product coming out of its
nearly 200,000-square-foot building, the yachts. “Ideas pop up from
every individual in our organization,” Foggia says. “It’s cool.”
XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page372
– 374 –
BRAND BEGINNINGS
The very idea behind Christensen Shipyards initiated with one per-
son, 30 years ago. Dave Christensen, a real estate developer, had pur-
chased an 80’ yacht from Westport Shipyards for his family’s use in
1979, going on to sell her for a tidy profit. He commissioned and sold
a few more yachts from Westport over the following years and de-
cided to hang his own shingle. His namesake facility was built from
the ground up in Vancouver, Washington, in 1983. Initially, Chris-
tensen Shipyards targeted buyers of yachts in the 90’ range. Then, as
it is now, the shipyard was vertically integrated, with engineering,
fiberglass hull layup, and brightwork all done in-house.
Christensen Shipyards’ first delivery was Domino, a 92-footer, in 1984.
She wasn’t fully custom, but her LOA placed her, and her builder,
squarely into the burgeoning megayacht market of the time. Custom
construction started a few years later, with the 130’ Royal Oak and the
120’ Picante handed over in 1988 and 1989, respectively. By the end of
1990, three more custom yachts had emerged from the facility, ranging
in size from 115’ to 130’, sizes that were considered huge in those days.
The yard continued to sign and deliver one or two yachts each year.
The early days of Christensen Shipyards were also the early days of
Foggia’s career. He began working as a part-time apprentice at the
yard at the ripe age of 15. Now, Foggia is also Dave Christensen’s step-
son, but don’t confuse family for favoritism. Whether it was the fiber-
glass department, carpentry, plumbing, or the mechanical
department—all divisions that Foggia worked in through his college
years—Foggia was expected to work. And he worked hard. Upon grad-
uation, he transitioned into other in-house divisions, like production
planning, getting a sense of what it takes to spec out the materials
and schedule works. From there, he moved into estimating and then
project management, gaining more hands-on experience with the full
flow of production.
Through the early 1990s, Christensen Shipyards continued to build
megayachts mostly in the 120’ to 140’ range. Production changed in
the mid- to late 1990s, from fully custom to spec building. While other
builders stuck to one-off construction, a good argument was to be
had for spec construction. Since the builder itself would act as the
client initially, there would be no vagaries or eccentricities in terms
of outfitting. Scheduling could become more predictable too, and
costs could be better controlled. To be sure, spec construction held a
risk, but it worked for Christensen. It sold its first spec yacht, a 155’
that became known as Liquidity, in 1997. She was a little more than
halfway completed when she sold, too, allowing the buyer to put some
personalization on the project without impacting what Christensen
wanted to control.
FROM BOOM TO GLOOM
The late 1990s was a time of tremendous growth in the megayacht
sector. More buyers emerged, both new and established owners alike
wanted bigger yachts than ever before, and they wanted them deliv-
ered within the most favorable time frame. Christensen was now ad-
dressing the 150’-plus market, so between that and its spec program,
it certainly had advantages.
But Foggia, who had become president and a managing partner in
2001, and the management team knew it wouldn’t be enough simply
Around the production halls color-coded schedules
are mounted near the yachts in build: green
indicates on time, yellow means deadlines are at
risk and red means the department is delayed.
XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page374
to build larger. They decided to bring more specialties in house. “A
lot of other builders use subcontractors, and they switch out subcon-
tractors, so quality changes from boat to boat,” Foggia avers. Chris-
tensen added an on-site, 10,000sqft marble shop in 2007, bringing its
total facilities to more than 180,000sqft. The marble shop was created
in conjunction with Homchick Stoneworks, a Washington State firm
renowned for its expertise in working with marble, granite, onyx, and
other exotic stones. Sinks, soles, countertops, edge treatments; you
name it, it’s fashioned in the on-site shop.
Another expansion for Christensen was set to occur thousands of
miles away, in the state of Tennessee: the creation of Christensen
Shipyards East. Given the boom going on in the megayacht business,
the 200’-plus market held great potential. However, Christensen’s ex-
isting facilities couldn’t accommodate yachts of that magnitude.
While a defunct aluminum plant was available not far from its Wash-
ington State headquarters, that building ultimately wasn’t the right
fit. As unlikely a choice as Tennessee seemed—it’s landlocked, for
one—Christensen selected it for a few reasons, including its low busi-
ness costs and the region’s marine ties. On the shores of Tellico Lake,
a short drive from Knoxville, the new facility would be across the
water from well-known companies like Yamaha and Sea Ray. In addi-
tion, Brunswick Boat Group, parent company of Sea Ray, had recently
moved its headquarters from Chicago to Knoxville, plus several ski-
boat, houseboat, and sport-boat manufacturers were nearby.
Another influence came in the form of a Christensen shareholder,
Henry Luken, who became part of the company a few years after pur-
chasing the above-mentioned Liquidity. Luken’s telecommunications
and media businesses were headquartered in the region. The plans
for expansion were revealed publicly in 2006, calling for 450,000sqft
of climate-controlled production space. The groundbreaking began,
followed by construction on the new building.
– 375 –
SINCE ASSUMING
THE POSITION OF
PRESIDENT IN 2001
FOGGIA BROUGHT
MORE SPECIALITIES
IN-HOUSE. “A LOT OF
OTHER BUILDERS USE
SUBCONTRACTORS...
SO QUALITY CHANGES
FROM BOAT TO BOAT.”
XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page375
– 377 –
Then came the Monaco Yacht Show in September 2008. In stark con-
trast to previous years, one of the world’s most significant superyacht
shows was subdued. “The boat show was dead,” Foggia remembers.
“There were four Russians posing as buyers walking around, and
everybody was trying to get them on their boat.” The proverbial writ-
ing was on the wall, and Christensen would not be able to keep all of
its employees, who numbered about 500 at the time. Worse still, from
September 2008 straight through 2009, “We didn’t have one sales
call,” Foggia recalls. “The world was in a tailspin. Nobody was think-
ing about buying boats.” As a result, progress on the Tennessee fa-
cility was halted in 2009 too.
RETHINKING AND RE-EDUCATING
Because buyers were scarce, some yacht builders sought ways to rein-
vent themselves. Those with roots in military and commercial vessels
turned their attention to these sectors, but Christensen did not have
that luxury. What Christensen did have, however, was expertise in
composites. Happily, these skills were in demand in the burgeoning
renewable-energy field for things like wind turbines, wave turbines,
and buoys, because the components require strength and are contin-
uously exposed to fluctuations in environmental conditions, therefore
they cannot risk corrosion. Foggia got the idea to diversify in this re-
spect upon seeing several wind turbines along a roadway near the
eastern portions of Washington State and Oregon. In 2009, Renewable
Energy Composite Solutions (RECS) was created as a sister company
to Christensen Shipyards, with Foggia serving as a managing partner.
It wasn’t a simple matter of marketing and starting up manufacturing
straight away, of course. RECS received a $1-million federal stimulus
grant to retool its manufacturing capabilities and retrain the crafts-
people. The management team also tapped the expertise of an organ-
ization in Southwest Washington, as well as consultants with corpo-
rations like Boeing, to learn more about opportunities. In the course
of the conversations, the team learned that the manufacturing phi-
losophy of Kaizen held great sway. For a yacht company, typically
centered around artistry more than efficiency, Kaizen required a com-
plete rethinking. “It’s a whole cultural change, from me down,” Foggia
explains. The company gradually improved efficiencies, with RECS
landing two contracts in 2010 and further receiving Seattle Business
Magazine’s 2010 Manufacturing Innovation of the Year Award for
Midsize Companies. RECS remains operational today.
Adopting Kaizen affected everything that Christensen Shipyards does,
too. One big area of change was implementing what’s termed ‘Just-in-
Time’; building only what you need when it’s needed. “It was easy for
us to figure it out, once we identified it,” Foggia says. “Keep in mind,
we had 25 years of bad habits. All companies develop bad habits along
the way.” That’s especially true of overproduction. Foggia provides an
apt analogy. “The natural tendency is to say, ‘Well, let’s build three pi-
lothouses because it’s going to be cheaper that way.’ But what ends up
happening is you have three different parts sitting out in the yard, and
people trying to walk around them and move them around. Then the
next customer says they’re not going to use that style.”
Customers, their captains, and any other visitor to Christensen can
see another result of Kaizen within the two construction and assem-
bly bays today, which are thankfully back to healthy production levels.
Schedules detailing the duties of each department are mounted on
the wall near the yachts in build, color-coded to specify the status. As
you might guess, green means everything is on time, yellow means
deadlines are at risk, and red means the department is delayed. The
goal is to keep information flowing freely, and it encourages everyone
to pitch in to keep the proper pace. “Any owner can walk in here, any
Every month each member of the
300 strong team gets to present a
'Kaizen', suggesting an
improvement in efficiency, quality
and reducing wasted time or money.
XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page377
– 378 –
surveyor can walk in here, and understand it,” Foggia adds. “There’s
nothing to hide.” By contrast, he says, secrets—intentional or not—re-
sult in workers waiting for information from other departments or
having to request additional details, which are other forms of waste.
“We figured that if you spend, say, an extra 1,000 or 2,000 hours on
engineering, it saves things out on the floor,” Foggia says. Add to this
the fact that once per month employees, who now total about 300,
get to present a Kaizen, or improvement, and more savings and
boosts in productivity are occurring on a regular basis.
RENEWAL AND RESURGENCE
If you do visit Christensen’s facility, you’ll certainly notice something
else. Among the handful of megayacht projects it’s building for its own
clients is a project for another yacht builder: Ocean Alexander. Specif-
ically, it’s the Ocean Alexander 120 (see INVICTUS #2). In 2009, Chris-
tensen signed an agreement with the Taiwan-based builder to help it
launch its Megayacht Series. Even though Ocean Alexander builds its
other offerings at its own facilities, the 120 represented a significant
step up in size, so it wanted to align itself with an experienced partner.
It also wanted one based in the United States. Christensen clearly had
those advantages, plus represented a good match for Ocean Alexan-
der’s own purchasing power in terms of equipment.
Ocean Alexander built the hull mold and shipped it to Christensen
in time for the first Ocean Alexander 120 to premiere at last autumn’s
Fort Lauderdale International Boat Show. The model was received
with great acclaim. Christensen has committed to building a few
CHRISTENSEN'S
COLLABORATION
WITH OCEAN
ALEXANDER, FOR
WHOM THEY BUILD
LARGER YACHTS,
PROVIDES ACCESS
TO PREFERENTIAL
PRICES ON COMPONENTS
AND SYSTEMS...
XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page378
Christensen's planned expansion wth a new
facility in Knoxville, Tennessee was delayed
during the crisis, but the yard now has
plans to open it within a year.
XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page379
– 381 –
more 120s, expecting to deliver them every six months. Because those
projects are really Ocean Alexanders, though, conceived and mar-
keted by that company, Christensen remains as focused as ever on
its growing order book of fully custom yachts. In fact, Christensen
anticipates delivering one every seven and a half months. Even
though spec construction still holds certain advantages, the shipyard
management doesn’t feel the need to follow that route. “I believe we
build the best quality per square foot in the world related to our class
of yacht,” Foggia says. “I think because we’re vertically integrated,
and we do everything in house and we’re quality freaks, that has a lot
to do with the overall quality of the vessel.” He further points to client,
broker, and surveyor feedback, all of which Christensen welcomes
and strives to incorporate to improve its offerings.
As for those offerings, each Christensen features everything that buy-
ers had on their previous yachts, spelled out in the specifications and
priced accordingly from day one. “We make it as easy as possible up
front, and as long as everybody understands clearly prior to signing
the deal, things work out really well,” Foggia says. Change orders are
still expected and executed, of course, but the detailed approach early
"I THINK BECAUSE
WE ARE VERTICALLY
INTEGRATED, AND
WE DO EVERYTHING
IN-HOUSE, AND
WE'RE QUALITY
FREAKS, THAT HAS A
LOT TO DO WITH THE
OVERALL QUALITY OF
THE VESSEL..."
XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page381
– 382 –
"WITH THE HELP OF
CHRISTENSEN I
MADE REMEMBER
WHEN MORE
COMFORTABLE...
CHRISTENSEN
OFFER ONE OF THE
BEST BUILT BOATS
IN THE WORLD."
JOHN ROSATTI
on protects buyer and builder alike. And, while most Christensen
clientele are experienced owners, “way more educated on the product
that they’re looking at buying” versus 10-years ago, Foggia says, some
relative novices do come along. “I tell them, ‘Get the best people in
here. Let’s do it right from the very beginning,’” with consultants like
maritime attorneys and surveyors.
It’s that attitude which has attracted a number of yacht clients to
Christensen recently. The “smallest” Christensen under construction
is a 143’ code-named Project Buzz. Work started on her last summer,
alongside two Custom 50M Series yachts signed in 2010, code-named
Perfect Pursuit and Deputy Dog. The former should launch this
spring, with Deputy Dog launching in 2014. Between the two splash
dates, an unnamed 160 Custom Series, with accommodations for
twelve in the owner’s party, will hit the water. She should be handed
over early next year. Late last year, Christensen signed two 164’ orders
(a.k.a. Custom 50M Series), similar to the 160 Custom Series but fea-
turing an additional fold-out balcony off the skylounge and larger al-
fresco areas across all decks.
Both 164s were commissioned by repeat customers, including John
Rosatti, an American entrepreneur and avid yachtsman who has pre-
viously owned two Christensen yachts, the most recent one being the
162’ Remember When, delivered in 2011. At the launch, Rosatti stated
that in his opinion “Christensen offers one of the best built boats in
the world.” Rosatti went on to discuss Christensen’s policy of taking
what an owner appreciates from his previous yacht, and building it
into the specs for the new one. Having previously purchased a owned
157’ Christensen in 2006, rechristening her Nice N Easy, he’d put the
yacht to good use. At the launch of the 162’ he told us; “From using
XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page382
– 383 –
Both Christensen 164s were built for
repeat clients, including Remember When
(below) delivered in 2011 to John Rosatti.
XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page383
– 384 –
that boat for so long, with the help of Christensen I made Remember
When more comfortable.” At the time of going to press for this issue,
Rosatti had just hosted Joe Foggia aboard Remember When, and
were no doubt discussing the elements they would take from her and
improve in Rosatti’s next Christensen, to be fittingly named Trifecta.
The order book at Christensen is looking healthy, and come 2016,
Christensen will deliver Project 2GES, part of the Custom 50M Series.
She’ll have an upper-deck VIP stateroom and a fold-down balcony on
the same level for all guests to enjoy. Even bigger yachts are on the
horizon for Christensen, too. “We are working on finishing the Ten-
nessee facility based on market demand and could have it opened
within the year,” Foggia says. That seemed extra promising at press
time, because Christensen was working on a multiple-boat contract,
specifically for three 190-footers, with Rosatti intending to own one
of them. Now that’s what we consider thinking outside the box.
Contacts:
Christensen Shipyards Ltd.
4400 SE Columbia Way
Vancouver, WA 98661
Tel: 360-695-3238
Fax 360-695-3252
Ft. Lauderdale Customer Service Office
Sunrise Harbor, 1000 Seminole Dr.,
Suite 400 • Fort Lauderdale, FL 33304
Tel: 954-766-8888
Fax: 954-766-8889
Email: sales@christensenyachts.com
Email: inquiry@christensenyachts.com
Website: www.christensenyachts.com
I
XP Saga Christensen-INV03_XP Saga Christensen-INV03 19/04/13 11:13 Page384

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Forbes FYI Magazine - 2002
 

Invictus - Christensen Saga

  • 1. – 371 – SHIPYARD SAGA Along with a number of recent launches and sales announcements, Christensen Shipyards is in the midst of an ongoing reinvention. In becoming more efficient and instilling more motivation from the shop floor to the boardroom, the future of one of the USA’s leading superyacht builders appears assured. By: Diane M. Byrne Images: Courtesy of Christensen Shipyards Christensen Shipyards WASTE NOT, WANT NOT XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page371
  • 2. – 372 – The Christensen Shipyards facility in Vancouver, Washington State, were purpose built by Dave Christensen and inaugurated in 1983. IN 2009 CHRISTENSEN IMPLEMENTED THE LEAN MANUFACTURING POLICY OF KAIZEN, PRACTICING THE ELIMINATION OF WASTE AND FOLLOWING A PATH OF CONTINUOUS IMPROVEMENT... Spend time speaking with the head of a major corporation, and chances are you’ll hear him or her mention phrases like ‘thinking out- side the box’, ‘being engaged’, and any number of other buzzwords. Un- fortunately, you may come away from the conversation wondering how many of these same chiefs really are thinking outside the box or really are engaged with what’s going on at their company. Spend time speak- ing with Joe Foggia of Christensen Shipyards, and it’s a completely dif- ferent experience. In fact, contrary to the stereotype of a person who has been with a company for three decades and president of it for more than a third of that time, Foggia is about as tapped into every level of the Washington State builder’s business as someone can be. So, too, is every craftsperson, from the engineering department to the plumbing department and even the marble shop. It’s all thanks to the eye-opening experience of Kaizen (pronounced ky-zen), imple- mented at Christensen Shipyards in 2009 and continuing to this day. Kaizen’s principles are akin to those of the renowned Toyota Produc- tion System and Lean manufacturing, with an emphasis on the elim- ination of waste and, perhaps more important, continuous improvement. Both concepts pertain to time, effort, money, and other elements that all ultimately affect the end product coming out of its nearly 200,000-square-foot building, the yachts. “Ideas pop up from every individual in our organization,” Foggia says. “It’s cool.” XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page372
  • 3. – 374 – BRAND BEGINNINGS The very idea behind Christensen Shipyards initiated with one per- son, 30 years ago. Dave Christensen, a real estate developer, had pur- chased an 80’ yacht from Westport Shipyards for his family’s use in 1979, going on to sell her for a tidy profit. He commissioned and sold a few more yachts from Westport over the following years and de- cided to hang his own shingle. His namesake facility was built from the ground up in Vancouver, Washington, in 1983. Initially, Chris- tensen Shipyards targeted buyers of yachts in the 90’ range. Then, as it is now, the shipyard was vertically integrated, with engineering, fiberglass hull layup, and brightwork all done in-house. Christensen Shipyards’ first delivery was Domino, a 92-footer, in 1984. She wasn’t fully custom, but her LOA placed her, and her builder, squarely into the burgeoning megayacht market of the time. Custom construction started a few years later, with the 130’ Royal Oak and the 120’ Picante handed over in 1988 and 1989, respectively. By the end of 1990, three more custom yachts had emerged from the facility, ranging in size from 115’ to 130’, sizes that were considered huge in those days. The yard continued to sign and deliver one or two yachts each year. The early days of Christensen Shipyards were also the early days of Foggia’s career. He began working as a part-time apprentice at the yard at the ripe age of 15. Now, Foggia is also Dave Christensen’s step- son, but don’t confuse family for favoritism. Whether it was the fiber- glass department, carpentry, plumbing, or the mechanical department—all divisions that Foggia worked in through his college years—Foggia was expected to work. And he worked hard. Upon grad- uation, he transitioned into other in-house divisions, like production planning, getting a sense of what it takes to spec out the materials and schedule works. From there, he moved into estimating and then project management, gaining more hands-on experience with the full flow of production. Through the early 1990s, Christensen Shipyards continued to build megayachts mostly in the 120’ to 140’ range. Production changed in the mid- to late 1990s, from fully custom to spec building. While other builders stuck to one-off construction, a good argument was to be had for spec construction. Since the builder itself would act as the client initially, there would be no vagaries or eccentricities in terms of outfitting. Scheduling could become more predictable too, and costs could be better controlled. To be sure, spec construction held a risk, but it worked for Christensen. It sold its first spec yacht, a 155’ that became known as Liquidity, in 1997. She was a little more than halfway completed when she sold, too, allowing the buyer to put some personalization on the project without impacting what Christensen wanted to control. FROM BOOM TO GLOOM The late 1990s was a time of tremendous growth in the megayacht sector. More buyers emerged, both new and established owners alike wanted bigger yachts than ever before, and they wanted them deliv- ered within the most favorable time frame. Christensen was now ad- dressing the 150’-plus market, so between that and its spec program, it certainly had advantages. But Foggia, who had become president and a managing partner in 2001, and the management team knew it wouldn’t be enough simply Around the production halls color-coded schedules are mounted near the yachts in build: green indicates on time, yellow means deadlines are at risk and red means the department is delayed. XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page374
  • 4. to build larger. They decided to bring more specialties in house. “A lot of other builders use subcontractors, and they switch out subcon- tractors, so quality changes from boat to boat,” Foggia avers. Chris- tensen added an on-site, 10,000sqft marble shop in 2007, bringing its total facilities to more than 180,000sqft. The marble shop was created in conjunction with Homchick Stoneworks, a Washington State firm renowned for its expertise in working with marble, granite, onyx, and other exotic stones. Sinks, soles, countertops, edge treatments; you name it, it’s fashioned in the on-site shop. Another expansion for Christensen was set to occur thousands of miles away, in the state of Tennessee: the creation of Christensen Shipyards East. Given the boom going on in the megayacht business, the 200’-plus market held great potential. However, Christensen’s ex- isting facilities couldn’t accommodate yachts of that magnitude. While a defunct aluminum plant was available not far from its Wash- ington State headquarters, that building ultimately wasn’t the right fit. As unlikely a choice as Tennessee seemed—it’s landlocked, for one—Christensen selected it for a few reasons, including its low busi- ness costs and the region’s marine ties. On the shores of Tellico Lake, a short drive from Knoxville, the new facility would be across the water from well-known companies like Yamaha and Sea Ray. In addi- tion, Brunswick Boat Group, parent company of Sea Ray, had recently moved its headquarters from Chicago to Knoxville, plus several ski- boat, houseboat, and sport-boat manufacturers were nearby. Another influence came in the form of a Christensen shareholder, Henry Luken, who became part of the company a few years after pur- chasing the above-mentioned Liquidity. Luken’s telecommunications and media businesses were headquartered in the region. The plans for expansion were revealed publicly in 2006, calling for 450,000sqft of climate-controlled production space. The groundbreaking began, followed by construction on the new building. – 375 – SINCE ASSUMING THE POSITION OF PRESIDENT IN 2001 FOGGIA BROUGHT MORE SPECIALITIES IN-HOUSE. “A LOT OF OTHER BUILDERS USE SUBCONTRACTORS... SO QUALITY CHANGES FROM BOAT TO BOAT.” XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page375
  • 5. – 377 – Then came the Monaco Yacht Show in September 2008. In stark con- trast to previous years, one of the world’s most significant superyacht shows was subdued. “The boat show was dead,” Foggia remembers. “There were four Russians posing as buyers walking around, and everybody was trying to get them on their boat.” The proverbial writ- ing was on the wall, and Christensen would not be able to keep all of its employees, who numbered about 500 at the time. Worse still, from September 2008 straight through 2009, “We didn’t have one sales call,” Foggia recalls. “The world was in a tailspin. Nobody was think- ing about buying boats.” As a result, progress on the Tennessee fa- cility was halted in 2009 too. RETHINKING AND RE-EDUCATING Because buyers were scarce, some yacht builders sought ways to rein- vent themselves. Those with roots in military and commercial vessels turned their attention to these sectors, but Christensen did not have that luxury. What Christensen did have, however, was expertise in composites. Happily, these skills were in demand in the burgeoning renewable-energy field for things like wind turbines, wave turbines, and buoys, because the components require strength and are contin- uously exposed to fluctuations in environmental conditions, therefore they cannot risk corrosion. Foggia got the idea to diversify in this re- spect upon seeing several wind turbines along a roadway near the eastern portions of Washington State and Oregon. In 2009, Renewable Energy Composite Solutions (RECS) was created as a sister company to Christensen Shipyards, with Foggia serving as a managing partner. It wasn’t a simple matter of marketing and starting up manufacturing straight away, of course. RECS received a $1-million federal stimulus grant to retool its manufacturing capabilities and retrain the crafts- people. The management team also tapped the expertise of an organ- ization in Southwest Washington, as well as consultants with corpo- rations like Boeing, to learn more about opportunities. In the course of the conversations, the team learned that the manufacturing phi- losophy of Kaizen held great sway. For a yacht company, typically centered around artistry more than efficiency, Kaizen required a com- plete rethinking. “It’s a whole cultural change, from me down,” Foggia explains. The company gradually improved efficiencies, with RECS landing two contracts in 2010 and further receiving Seattle Business Magazine’s 2010 Manufacturing Innovation of the Year Award for Midsize Companies. RECS remains operational today. Adopting Kaizen affected everything that Christensen Shipyards does, too. One big area of change was implementing what’s termed ‘Just-in- Time’; building only what you need when it’s needed. “It was easy for us to figure it out, once we identified it,” Foggia says. “Keep in mind, we had 25 years of bad habits. All companies develop bad habits along the way.” That’s especially true of overproduction. Foggia provides an apt analogy. “The natural tendency is to say, ‘Well, let’s build three pi- lothouses because it’s going to be cheaper that way.’ But what ends up happening is you have three different parts sitting out in the yard, and people trying to walk around them and move them around. Then the next customer says they’re not going to use that style.” Customers, their captains, and any other visitor to Christensen can see another result of Kaizen within the two construction and assem- bly bays today, which are thankfully back to healthy production levels. Schedules detailing the duties of each department are mounted on the wall near the yachts in build, color-coded to specify the status. As you might guess, green means everything is on time, yellow means deadlines are at risk, and red means the department is delayed. The goal is to keep information flowing freely, and it encourages everyone to pitch in to keep the proper pace. “Any owner can walk in here, any Every month each member of the 300 strong team gets to present a 'Kaizen', suggesting an improvement in efficiency, quality and reducing wasted time or money. XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page377
  • 6. – 378 – surveyor can walk in here, and understand it,” Foggia adds. “There’s nothing to hide.” By contrast, he says, secrets—intentional or not—re- sult in workers waiting for information from other departments or having to request additional details, which are other forms of waste. “We figured that if you spend, say, an extra 1,000 or 2,000 hours on engineering, it saves things out on the floor,” Foggia says. Add to this the fact that once per month employees, who now total about 300, get to present a Kaizen, or improvement, and more savings and boosts in productivity are occurring on a regular basis. RENEWAL AND RESURGENCE If you do visit Christensen’s facility, you’ll certainly notice something else. Among the handful of megayacht projects it’s building for its own clients is a project for another yacht builder: Ocean Alexander. Specif- ically, it’s the Ocean Alexander 120 (see INVICTUS #2). In 2009, Chris- tensen signed an agreement with the Taiwan-based builder to help it launch its Megayacht Series. Even though Ocean Alexander builds its other offerings at its own facilities, the 120 represented a significant step up in size, so it wanted to align itself with an experienced partner. It also wanted one based in the United States. Christensen clearly had those advantages, plus represented a good match for Ocean Alexan- der’s own purchasing power in terms of equipment. Ocean Alexander built the hull mold and shipped it to Christensen in time for the first Ocean Alexander 120 to premiere at last autumn’s Fort Lauderdale International Boat Show. The model was received with great acclaim. Christensen has committed to building a few CHRISTENSEN'S COLLABORATION WITH OCEAN ALEXANDER, FOR WHOM THEY BUILD LARGER YACHTS, PROVIDES ACCESS TO PREFERENTIAL PRICES ON COMPONENTS AND SYSTEMS... XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page378
  • 7. Christensen's planned expansion wth a new facility in Knoxville, Tennessee was delayed during the crisis, but the yard now has plans to open it within a year. XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page379
  • 8. – 381 – more 120s, expecting to deliver them every six months. Because those projects are really Ocean Alexanders, though, conceived and mar- keted by that company, Christensen remains as focused as ever on its growing order book of fully custom yachts. In fact, Christensen anticipates delivering one every seven and a half months. Even though spec construction still holds certain advantages, the shipyard management doesn’t feel the need to follow that route. “I believe we build the best quality per square foot in the world related to our class of yacht,” Foggia says. “I think because we’re vertically integrated, and we do everything in house and we’re quality freaks, that has a lot to do with the overall quality of the vessel.” He further points to client, broker, and surveyor feedback, all of which Christensen welcomes and strives to incorporate to improve its offerings. As for those offerings, each Christensen features everything that buy- ers had on their previous yachts, spelled out in the specifications and priced accordingly from day one. “We make it as easy as possible up front, and as long as everybody understands clearly prior to signing the deal, things work out really well,” Foggia says. Change orders are still expected and executed, of course, but the detailed approach early "I THINK BECAUSE WE ARE VERTICALLY INTEGRATED, AND WE DO EVERYTHING IN-HOUSE, AND WE'RE QUALITY FREAKS, THAT HAS A LOT TO DO WITH THE OVERALL QUALITY OF THE VESSEL..." XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page381
  • 9. – 382 – "WITH THE HELP OF CHRISTENSEN I MADE REMEMBER WHEN MORE COMFORTABLE... CHRISTENSEN OFFER ONE OF THE BEST BUILT BOATS IN THE WORLD." JOHN ROSATTI on protects buyer and builder alike. And, while most Christensen clientele are experienced owners, “way more educated on the product that they’re looking at buying” versus 10-years ago, Foggia says, some relative novices do come along. “I tell them, ‘Get the best people in here. Let’s do it right from the very beginning,’” with consultants like maritime attorneys and surveyors. It’s that attitude which has attracted a number of yacht clients to Christensen recently. The “smallest” Christensen under construction is a 143’ code-named Project Buzz. Work started on her last summer, alongside two Custom 50M Series yachts signed in 2010, code-named Perfect Pursuit and Deputy Dog. The former should launch this spring, with Deputy Dog launching in 2014. Between the two splash dates, an unnamed 160 Custom Series, with accommodations for twelve in the owner’s party, will hit the water. She should be handed over early next year. Late last year, Christensen signed two 164’ orders (a.k.a. Custom 50M Series), similar to the 160 Custom Series but fea- turing an additional fold-out balcony off the skylounge and larger al- fresco areas across all decks. Both 164s were commissioned by repeat customers, including John Rosatti, an American entrepreneur and avid yachtsman who has pre- viously owned two Christensen yachts, the most recent one being the 162’ Remember When, delivered in 2011. At the launch, Rosatti stated that in his opinion “Christensen offers one of the best built boats in the world.” Rosatti went on to discuss Christensen’s policy of taking what an owner appreciates from his previous yacht, and building it into the specs for the new one. Having previously purchased a owned 157’ Christensen in 2006, rechristening her Nice N Easy, he’d put the yacht to good use. At the launch of the 162’ he told us; “From using XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page382
  • 10. – 383 – Both Christensen 164s were built for repeat clients, including Remember When (below) delivered in 2011 to John Rosatti. XP Saga Christensen-INV03_XP Saga Christensen-INV03 18/04/13 11:08 Page383
  • 11. – 384 – that boat for so long, with the help of Christensen I made Remember When more comfortable.” At the time of going to press for this issue, Rosatti had just hosted Joe Foggia aboard Remember When, and were no doubt discussing the elements they would take from her and improve in Rosatti’s next Christensen, to be fittingly named Trifecta. The order book at Christensen is looking healthy, and come 2016, Christensen will deliver Project 2GES, part of the Custom 50M Series. She’ll have an upper-deck VIP stateroom and a fold-down balcony on the same level for all guests to enjoy. Even bigger yachts are on the horizon for Christensen, too. “We are working on finishing the Ten- nessee facility based on market demand and could have it opened within the year,” Foggia says. That seemed extra promising at press time, because Christensen was working on a multiple-boat contract, specifically for three 190-footers, with Rosatti intending to own one of them. Now that’s what we consider thinking outside the box. Contacts: Christensen Shipyards Ltd. 4400 SE Columbia Way Vancouver, WA 98661 Tel: 360-695-3238 Fax 360-695-3252 Ft. Lauderdale Customer Service Office Sunrise Harbor, 1000 Seminole Dr., Suite 400 • Fort Lauderdale, FL 33304 Tel: 954-766-8888 Fax: 954-766-8889 Email: sales@christensenyachts.com Email: inquiry@christensenyachts.com Website: www.christensenyachts.com I XP Saga Christensen-INV03_XP Saga Christensen-INV03 19/04/13 11:13 Page384