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LinkedIn
Communications
 for Nonprofit
    Leaders
   Joe Kovacs, APR
  Marketing Director

  September 27, 2012
LinkedIn Communications for
                             Nonprofit Leaders
                      Nonprofit Roundtable of Greater Washington
                          Future Executive Directors Alumni



    Goal-oriented Approach to LinkedIn
•   Goal #1: Networking
•   Goal #2: Public relations (branding)
•   Goal #3: Thought leadership (branding)
•   Goal #4: Job Search




                                                             2
LinkedIn Communications for
                            Nonprofit Leaders
                     Nonprofit Roundtable of Greater Washington
                         Future Executive Directors Alumni



         First…Build Your Profile!
• Work history, photo, education
• Publications and certifications, skills and
  expertise, recommendations
• Social networks to which you belong
• LinkedIn helps you complete your profile



                                                            3
LinkedIn Communications for
                        Nonprofit Leaders
                 Nonprofit Roundtable of Greater Washington
                     Future Executive Directors Alumni


         Goal #1: Networking
•   Personal Connections
               Everyone relevant to your
               nonprofit’s goals (colleagues,
               friends, industry partners,
               volunteers and customers)
               Ongoing connections from
               meetings, networking events
               and partnerships

                                                        4
LinkedIn Communications for
                             Nonprofit Leaders
                      Nonprofit Roundtable of Greater Washington
                          Future Executive Directors Alumni


              Goal #1: Networking
•   Networking via Search
    Find people you know and who you met at
    networking events
    Search for individuals in particular categories
    (Premium account provides you with more filters)
    Search for companies—access to their employees
    that follow them


                                                             5
LinkedIn Communications for
                             Nonprofit Leaders
                      Nonprofit Roundtable of Greater Washington
                          Future Executive Directors Alumni


              Goal #1: Networking
•   Networking via Search – Options
    1. Find people you know then connect with offline
    2. Leverage current LinkedIn connection to get
       introduced to someone found through search
    3. Reach out to someone on LinkedIn through fee-
       based InMail option



                                                             6
LinkedIn Communications for
                              Nonprofit Leaders
                       Nonprofit Roundtable of Greater Washington
                           Future Executive Directors Alumni


              Goal #1: Networking
•   Network Management (I)
     Don’t accept strangers’ invitations without a
      personalized introduction (don’t “follow” either)
     Scan/scroll through LinkedIn 2x - 3x a day
     “All Updates”: colleague activity (social media
      champions?); groups your connections join;
      shares—what your connections are sharing


                                                              7
LinkedIn Communications for
                               Nonprofit Leaders
                        Nonprofit Roundtable of Greater Washington
                            Future Executive Directors Alumni


                Goal #1: Networking
•   Network Management (II)
     Meet people through existing network (we use
      during bidding process)
     LinkedIn relationships should mirror real-life
              relationships (don’t ask for inappropriate
              intros.)



                                                               8
LinkedIn Communications for
                              Nonprofit Leaders
                       Nonprofit Roundtable of Greater Washington
                           Future Executive Directors Alumni


               Goal #1: Networking
•   Network Management (III)
     Don’t try to take online connections offline too
      soon without reason; new connections should get
      to know you through your posts/participation




                                                              9
LinkedIn Communications for
                                   Nonprofit Leaders
                            Nonprofit Roundtable of Greater Washington
                                Future Executive Directors Alumni


         Goal #2: Public Relations (Branding)
•   Public Relations / Branding (I)
     “Share an Update” messages—most basic
     Post articles and notes about your
      company, industry, achievements, publications, events,
      congratulations notices, news
     Share other people’s posts,
      comments, “Likes”
     Frequency: 1x daily when
      possible; “Latest Activity” shows participation

                                                                  10
LinkedIn Communications for
                              Nonprofit Leaders
                       Nonprofit Roundtable of Greater Washington
                           Future Executive Directors Alumni


       Goal #2: Public Relations (Branding)
•   Public Relations / Branding (II)
     Share 5 pieces of valuable content for every
      promotional item shared on LinkedIn
     Send LinkedIn mail to connections about
      events, fundraisers or accomplishments but do so
      sparingly – don’t be aggressive!



                                                             11
LinkedIn Communications for
                               Nonprofit Leaders
                        Nonprofit Roundtable of Greater Washington
                            Future Executive Directors Alumni


       Goal #2: Public Relations (Branding)
•   Public Relations / Company Branding (I)
     Post mission and services—more people on
      LinkedIn than any company’s website (visibility)
     Posts: news/announcements about nonprofit
      (visibility); measure impressions, clicks, shares
                      Place follow company button on
                        website, electronic signature
                        and on other social networks

                                                              12
LinkedIn Communications for
                                  Nonprofit Leaders
                           Nonprofit Roundtable of Greater Washington
                               Future Executive Directors Alumni


        Goal #2: Public Relations (Branding)
•   Public Relations / Company Branding (II)
     Personal vs. company posts—some identical, others
       are specific to individual or company (Joe’s e.g.: PR)
     Drive traffic to your website (get more details)
     Followers learn about your
       work, achievements, employment opportunities
     # of followers not a great metric, but if the # grows, it
       reflects good visibility and positive perceptions

                                                                 13
LinkedIn Communications for
                               Nonprofit Leaders
                        Nonprofit Roundtable of Greater Washington
                            Future Executive Directors Alumni


     Goal #3: Thought Leadership (Branding)
•   LinkedIn Groups – Research and Join (I)
     Groups relevant to your industry or position
     Review discussion items and participate—ask
       questions, respond with answers, post articles
     Become an influencer—begin
       conversation-generating
       discussions


                                                              14
LinkedIn Communications for
                                   Nonprofit Leaders
                            Nonprofit Roundtable of Greater Washington
                                Future Executive Directors Alumni


     Goal #3: Thought Leadership (Branding)
•   Nonprofit Groups - examples
 Nonprofit Professionals        Nonprofit Leadership
 Jobs in Nonprofits              Alliance
 Alliance for Nonprofit         Philanthropy Network
  Management                     Nonprofit CEO Network
 Nonprofit Professionals        Social Media for Nonprofit
  Forum                           Organizations
 BoardSource


                                                                  15
LinkedIn Communications for
                              Nonprofit Leaders
                       Nonprofit Roundtable of Greater Washington
                           Future Executive Directors Alumni


    Goal #3: Thought Leadership (Branding)
•   LinkedIn Groups – Research and Join (II)
                  Your connections know when
                   you post a discussion item or
                   response to a group
                  “Follow” as on Twitter—not a
                   good idea; use LinkedIn for
                   relationship-building
                   connections

                                                             16
LinkedIn Communications for
                                 Nonprofit Leaders
                          Nonprofit Roundtable of Greater Washington
                              Future Executive Directors Alumni


      Goal #3: Thought Leadership (Branding)
•   Group management (I)
     People belong to groups for branding purposes
       (visibility on their profiles)
     Options to receive ldiscussion items on a daily or
       weekly basis, whenever they happen or never




                                                                17
LinkedIn Communications for
                               Nonprofit Leaders
                        Nonprofit Roundtable of Greater Washington
                            Future Executive Directors Alumni


      Goal #3: Branding/Thought Leadership
•   Group management (II)
     Find out which connections belong to groups and
       their experience interacting with the groups
     # of members may reflect popularity/usefulness
     Closed groups may have more valuable information
       (less advertising) though not as much input
     Promotions tab for professional service partners

                                                              18
LinkedIn Communications for
                                Nonprofit Leaders
                         Nonprofit Roundtable of Greater Washington
                             Future Executive Directors Alumni


       Goal #3: Branding/Thought Leadership
•   Relationship-building in groups
     Strategically useful to get involved in groups and
       discussions w/individuals you want to get to know
     Example for GRF: Accounting Today group
     Longer-term strategy – may be better than (or
       useful to accompany) a direct request to connect



                                                               19
LinkedIn Communications for
                                Nonprofit Leaders
                         Nonprofit Roundtable of Greater Washington
                             Future Executive Directors Alumni


        Goal #4: Job Search

•   Profile tips to optimize search
     Complete profile
     Get recommendations
     Profile keywords should be carefully determined
       for maximum effectiveness / “Skills & Expertise”
     “Jobs You May Be Interested In” profile item


                                                               21
LinkedIn Communications for
                              Nonprofit Leaders
                       Nonprofit Roundtable of Greater Washington
                           Future Executive Directors Alumni

                 Goal #4: Job Search
•   Search for Jobs
     Single keyword search
     Advanced search—additional search parameters
     Industry: Nonprofit Organization Management
     Left column—change parameters to see new results




                                                             22
LinkedIn Communications for
       Nonprofit Leaders
Nonprofit Roundtable of Greater Washington
    Future Executive Directors Alumni




                                      23
LinkedIn Communications for
                                Nonprofit Leaders
                         Nonprofit Roundtable of Greater Washington
                             Future Executive Directors Alumni

                 Goal #4: Job Search
•   Company Search
     Company pages – job listings
     Job descriptions show helpful information – person
      who posted, similar job, who you are linked to
     Sign up to company pages – receive feeds including
      job postings
     Find recruiter for connection purposes


                                                               24
LinkedIn Communications for
       Nonprofit Leaders
Nonprofit Roundtable of Greater Washington
    Future Executive Directors Alumni
LinkedIn Communications for
       Nonprofit Leaders
Nonprofit Roundtable of Greater Washington
    Future Executive Directors Alumni
LinkedIn Communications for
                                Nonprofit Leaders
                         Nonprofit Roundtable of Greater Washington
                             Future Executive Directors Alumni

                 Goal #4: Job Search
•   Tools for Effective Job Searching
     Save Jobs tab / Saved Searches
     LinkedIn for mobile
     Use referrals from your network – personalize!
     Premium subscription options ($29.95 / $49.95)
      • InMail – responses guaranteed, Profile Stats Pro
      • Profile: Top keyword searches and # of views
      • Search by salary range

                                                               27
LinkedIn Communications for
                                  Nonprofit Leaders
                           Nonprofit Roundtable of Greater Washington
                               Future Executive Directors Alumni


         Summary: LinkedIn a Tactical Option
    for Communications Planning (not a Strategy!)
•    Utilize LinkedIn tools to help achieve goals
•    “Color inside the lines” to avoid information overload




                                                                 28
LinkedIn Communications for
                               Nonprofit Leaders
                        Nonprofit Roundtable of Greater Washington
                            Future Executive Directors Alumni


     Communications Planning – SMART goals
•   Examples of SMART goals:
    Introduce yourself to five potential new funders
    over a three-month period
    Connect with ten potential new volunteers
    Become a thought leader in two industry groups to
    generate visibility with key journalists/bloggers
    Find three new jobs to apply for in one day

                                                              29
LinkedIn Communications for
                                 Nonprofit Leaders
                          Nonprofit Roundtable of Greater Washington
                              Future Executive Directors Alumni


    Quick Summation of Other LinkedIn Features

•   Apps—lots of features (add a blog, TripIt, Slideshare to
    add presentations)
•   Industry News—good nonprofit industry news and
    sources of information to share
•   Premium service



                                                                30
4550 Montgomery Avenue, Suite 650N • Bethesda, MD 20814



                      Connect with Us
                      Joe Kovacs, APR
                      Email: jkovacs@grfcpa.com
                      Telephone: (301) 951 – 9090
                      Website: www.grfcpa.com
                      Visit:

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LinkedIn Communications for Nonprofit Leaders

  • 1. LinkedIn Communications for Nonprofit Leaders Joe Kovacs, APR Marketing Director September 27, 2012
  • 2. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal-oriented Approach to LinkedIn • Goal #1: Networking • Goal #2: Public relations (branding) • Goal #3: Thought leadership (branding) • Goal #4: Job Search 2
  • 3. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni First…Build Your Profile! • Work history, photo, education • Publications and certifications, skills and expertise, recommendations • Social networks to which you belong • LinkedIn helps you complete your profile 3
  • 4. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #1: Networking • Personal Connections Everyone relevant to your nonprofit’s goals (colleagues, friends, industry partners, volunteers and customers) Ongoing connections from meetings, networking events and partnerships 4
  • 5. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #1: Networking • Networking via Search Find people you know and who you met at networking events Search for individuals in particular categories (Premium account provides you with more filters) Search for companies—access to their employees that follow them 5
  • 6. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #1: Networking • Networking via Search – Options 1. Find people you know then connect with offline 2. Leverage current LinkedIn connection to get introduced to someone found through search 3. Reach out to someone on LinkedIn through fee- based InMail option 6
  • 7. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #1: Networking • Network Management (I)  Don’t accept strangers’ invitations without a personalized introduction (don’t “follow” either)  Scan/scroll through LinkedIn 2x - 3x a day  “All Updates”: colleague activity (social media champions?); groups your connections join; shares—what your connections are sharing 7
  • 8. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #1: Networking • Network Management (II)  Meet people through existing network (we use during bidding process)  LinkedIn relationships should mirror real-life relationships (don’t ask for inappropriate intros.) 8
  • 9. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #1: Networking • Network Management (III)  Don’t try to take online connections offline too soon without reason; new connections should get to know you through your posts/participation 9
  • 10. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #2: Public Relations (Branding) • Public Relations / Branding (I)  “Share an Update” messages—most basic  Post articles and notes about your company, industry, achievements, publications, events, congratulations notices, news  Share other people’s posts, comments, “Likes”  Frequency: 1x daily when possible; “Latest Activity” shows participation 10
  • 11. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #2: Public Relations (Branding) • Public Relations / Branding (II)  Share 5 pieces of valuable content for every promotional item shared on LinkedIn  Send LinkedIn mail to connections about events, fundraisers or accomplishments but do so sparingly – don’t be aggressive! 11
  • 12. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #2: Public Relations (Branding) • Public Relations / Company Branding (I)  Post mission and services—more people on LinkedIn than any company’s website (visibility)  Posts: news/announcements about nonprofit (visibility); measure impressions, clicks, shares  Place follow company button on website, electronic signature and on other social networks 12
  • 13. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #2: Public Relations (Branding) • Public Relations / Company Branding (II)  Personal vs. company posts—some identical, others are specific to individual or company (Joe’s e.g.: PR)  Drive traffic to your website (get more details)  Followers learn about your work, achievements, employment opportunities  # of followers not a great metric, but if the # grows, it reflects good visibility and positive perceptions 13
  • 14. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #3: Thought Leadership (Branding) • LinkedIn Groups – Research and Join (I)  Groups relevant to your industry or position  Review discussion items and participate—ask questions, respond with answers, post articles  Become an influencer—begin conversation-generating discussions 14
  • 15. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #3: Thought Leadership (Branding) • Nonprofit Groups - examples  Nonprofit Professionals  Nonprofit Leadership  Jobs in Nonprofits Alliance  Alliance for Nonprofit  Philanthropy Network Management  Nonprofit CEO Network  Nonprofit Professionals  Social Media for Nonprofit Forum Organizations  BoardSource 15
  • 16. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #3: Thought Leadership (Branding) • LinkedIn Groups – Research and Join (II)  Your connections know when you post a discussion item or response to a group  “Follow” as on Twitter—not a good idea; use LinkedIn for relationship-building connections 16
  • 17. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #3: Thought Leadership (Branding) • Group management (I)  People belong to groups for branding purposes (visibility on their profiles)  Options to receive ldiscussion items on a daily or weekly basis, whenever they happen or never 17
  • 18. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #3: Branding/Thought Leadership • Group management (II)  Find out which connections belong to groups and their experience interacting with the groups  # of members may reflect popularity/usefulness  Closed groups may have more valuable information (less advertising) though not as much input  Promotions tab for professional service partners 18
  • 19. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #3: Branding/Thought Leadership • Relationship-building in groups  Strategically useful to get involved in groups and discussions w/individuals you want to get to know  Example for GRF: Accounting Today group  Longer-term strategy – may be better than (or useful to accompany) a direct request to connect 19
  • 20. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #4: Job Search • Profile tips to optimize search  Complete profile  Get recommendations  Profile keywords should be carefully determined for maximum effectiveness / “Skills & Expertise”  “Jobs You May Be Interested In” profile item 21
  • 21. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #4: Job Search • Search for Jobs  Single keyword search  Advanced search—additional search parameters  Industry: Nonprofit Organization Management  Left column—change parameters to see new results 22
  • 22. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni 23
  • 23. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #4: Job Search • Company Search  Company pages – job listings  Job descriptions show helpful information – person who posted, similar job, who you are linked to  Sign up to company pages – receive feeds including job postings  Find recruiter for connection purposes 24
  • 24. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni
  • 25. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni
  • 26. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Goal #4: Job Search • Tools for Effective Job Searching  Save Jobs tab / Saved Searches  LinkedIn for mobile  Use referrals from your network – personalize!  Premium subscription options ($29.95 / $49.95) • InMail – responses guaranteed, Profile Stats Pro • Profile: Top keyword searches and # of views • Search by salary range 27
  • 27. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Summary: LinkedIn a Tactical Option for Communications Planning (not a Strategy!) • Utilize LinkedIn tools to help achieve goals • “Color inside the lines” to avoid information overload 28
  • 28. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Communications Planning – SMART goals • Examples of SMART goals: Introduce yourself to five potential new funders over a three-month period Connect with ten potential new volunteers Become a thought leader in two industry groups to generate visibility with key journalists/bloggers Find three new jobs to apply for in one day 29
  • 29. LinkedIn Communications for Nonprofit Leaders Nonprofit Roundtable of Greater Washington Future Executive Directors Alumni Quick Summation of Other LinkedIn Features • Apps—lots of features (add a blog, TripIt, Slideshare to add presentations) • Industry News—good nonprofit industry news and sources of information to share • Premium service 30
  • 30. 4550 Montgomery Avenue, Suite 650N • Bethesda, MD 20814 Connect with Us Joe Kovacs, APR Email: jkovacs@grfcpa.com Telephone: (301) 951 – 9090 Website: www.grfcpa.com Visit:

Editor's Notes

  1. Show the audience your profile and all the component pieces. Point out 100% metric.
  2. “The networking event that never ends…”
  3. You can connect with individuals 2 degrees removed from you; 3 degrees and you need inMail or an introduction. Search for companies – foundations you have heard of that might fund projects similar to yours. Example foundation: Denver Foundation.
  4. How to approach search results when you find them….choice 1: use for someone you don’t know; find them on LinkedIn then connect through offline channel; 2. get introduced through a common connection on LinkedIn; 3. premium service
  5. Strangers can get lazy and use generic invitation—that is not acceptable; nor is following, which is something you do on Twitter. I’m not sure why LinkedIn offers this option other than to get traffic from Twitter. Hard to read all feeds with a large network so scan several times a day.
  6. Meet people through existing network – someone you just met or don’t know very well but want to get to know better; see if a friend or someone close to you on LInkedIn is connected to them
  7. Meet people through existing network – someone you just met or don’t know very well but want to get to know better; see if a friend or someone close to you on LInkedIn is connected to them
  8. Post mission and services – drive people to follow your company; people are more likely to go to LinkedIn than to the site of a particular company to get news so get your news and announcements in LinkedIn’s information flow; get Company button on your website to get followers
  9. “drive traffic to website” – you want to capture people’s attention and drive them to your website to get more details about a particular item
  10. Look to groups tab – in areas where you want to meet people; if you’re a membership organization, like the Nonprofit Roundtable, you might want to post and respond in groups where Washington, DC nonprofits are members.
  11. Show email that shows discussion items and comments.
  12. Longer term strategy – better to get to know someone by sharing insights over time than by calling and introducing yourself as a complete stranger.