1. Joseph Walkosky
4301 Earl Drive A1, Steubenville OH 43953 cell/412-506-1930 joewalky@gmail.com
Utilizingyears in the Casino Industry to effectively market, evaluate, recruit,establish and maintain a
professional relationship with player database/book in North Eastern partof the US inclusiveof OH, PA,
WV, NY, DC, VA, and NC by developing superior relationships with guestthrough equal utilization of
professionalism,personality,outsideacquisition campaigns,resortamenities and VIP events. Optimal
revenue and profitability with commitment and dedication to providingan exceptional level of superior
guest servicethroughout the gamingexperience: from initial communication, transportation,resort
accommodations,creditlines and cash adv,diningpreferences, reserved tablegames, events, spa and
golf, alongwith preferential treatment and followup based on win/loss. Repeat trips number one goal
with each guest: When Are You Coming Back!
“I Make Things happen… People buy from who they like, they also gamble with who they like.’
Along with my Casino Career, I have 20 years in Travel & Tourism, Hospitality Industry:
Caribbean Airlines Business Development USA
Finland Tourism Board Executive Director USA
Aviareps International Tourism Specialist USA Markets
Tradewind Tours Online Travel Director Niche Markets
Collette Vacations Regional Sales Manager
Convention & Visitors Bureau Executive Director
Experience
The Greenbrier Resort and Casino Royale, White Sulphur, WV (September 2015 to November 2016)
Director of Player Development
Develops, maintains and analyzes thedatabasefor opportunities to driveincremental revenue
and trips from our premium players.
Worked independently within market and balanced telephone, webmail, and social media to
effectively reach bookinggoals per month, whilevisitingproperty for onsitehosting weekly and
special functions with high end players whenever necessary.
Monitors and approves appropriatecomp issuance,reinvestment and authorization.
Works collectively with all departments involved in planningand executing player events (both
onsiteand offsite), tournaments, and promotions, VIP events, Sportingevents, etc.
Develops and adheres to annual budgets and quarterly goals for the Player Development
Department, as well as controls expenses while entertainingguest on property.
Collaborates with Executive Management to ensure proper yieldingof the Hotel rooms in order
to maximizegaming revenue.
Works closely with the Vice Presidentof Casino Operations and the Sr. Vice President of Player
Development to develop cross-property and unique marketing promotions. ( key person in filing
VIP events with highest theoretical worth players)
Key person in executing databaseto bringback 6 month no shows. (Players who haven’t
returned after 6 months) very high results due to exceptional phone skillsand player
development skillsusingproperty amenities and special casino offers.
Worked with airlinepartners to develop market reach and also Wheels Up partnership
development and player privatejet needs.
Identifies new market opportunities and outsidemarket players.
2. Independent Casino Rep (February 2014 to August 2015
Mount Airy Casino Resort, Mt. Pocono PA (October 2013 to January 2014)
Player Development Executive, New Business Development
Developed the Pittsburgh Market for high end play atMt. Airy
Was instrumental in creatingairlineservicefromthis market to assisthigh end play convenience
and VIP treatment.
Key person at all VIP functions on and off property. NY market consisted of all NY Giantand Jets
Football games within luxury box player networking for highest theoretical play.
Mountaineer Casino Racetrack & Resort (June 2009 to August 2013)
Senior Player Development Executive
All aspects of Player Development:
IncreasingPlayer Trips
Developed customer loyalty to ensure repeat business
Rewards Programs to incentivizeplayer trips
Player Credit/Marker Development
Event development and fulfillmentof players
Utilized creative sales techniques via telemarketingto driveexisting,
New and inactiveplayers to the property
Asian player development and property events
Develop and maintain premium player marketing programs that increasemarket share
(Concerts, Golf events, Celebrity Cigar Smokers, Themed Wine Parties,ExclusiveVIP parties,
Black Jack Tournaments, Poker Events, Free Play and Match Play, Boxingand Sportingevents.)
Wheeling Island Casino (January 2008 – June 2009)
Senior Player Development Executive
Executive responsiblefor development of properties highest theoretical listof players.Acquired a system
of developing new players to property and was very successful atbuildingtheproperty databaseof high
frequency during startup of new casino.
Key person in capturingand developing new business as property was new to gamingin market
Aviareps New York Global based Tourism Company (January 2006 – December 2008)
International Accounts Manager USA for Airlines, High End Resorts, and Tourism Boards
Key Director of several US based Tourismand Airlineaccounts
Luxury
Incentive
Adventure travel
Key rolewas developing marketing and sales strategy in US market within the Travel sector through
Agency Accounts and DirectAccounts, Online,and Group sales.
Caribbean Vacations (January 200 5 - December 2005)
Director of New Business Development
Specialized in TradeShow development and new sales online through directto consumer and travel Agent
consortiums throughout the USA travel markets
Royal Oasis Golf Resort & Casino (January 2002 – December 2004
National Business Development Manager
Promoted to Charter Sales (Laker Airlines) within 3 State markets to entice Casino,Golf and vacation
travel to Grand Bahamas Island through DirectMarketing and Travel Agent networks within region.
Extensive group business focusingon Golf and Casino interest.
3. Collette Vacations (1999 to 2002)
Regional Sales Manager
Designated sales manager for a Group Travel company which sent senior market to all destinations in the
world.
I developed new business by reachingoutto group leaders within assigned territory to entice group
through video sales presentation and destination specialistby visitingeach continent, thus enticing to use
our company for their groups travel plans. Australia,Asia,Europe, all of USA, was justsome of my
specialties.
Steubenville Convention & Visitors Bureau/Main Street Program (1991 to 1999)
Executive Director
Travel & Tourism within home town, utilizingcommunity heritage and supportto develop travel markets
to visitour city. Steubenvillehas a history in American Heritage and also uniquetourismattractions.
Highlightwas the research,development, and award of a 2 million government grantwhich I wrote and
developed to create an entire rebuiltFort Steuben and Visitors Bureau Visitors Center within our cities
historic district. Main Street Program was also developed under my direction to revitalizethe historic
districtin our city.
Education
West Liberty State College 1991
Bachelor of Science in Business Administration
Management Specialization
References
Fred Buro
304 374 4037
Senior Casino Industry Leader holdingpositions asCOO,CEO, and CMO for numerous casinos.
Roy Corby
702 600 6658
VP Casino Operations Greenbrier Resort
Paul Cohen
410 353 8666
Senior Travel Industry Leader
Rodner Holloman
252 908 4477
Friend and VIP Casino Guest