1. Johanna D Noble
jo62buster@gmail.com
Pontiac, Michigan 48340 Cell:24
CAREER SUMMARY
Customer Service Professional with experience in both retail service industries. Areas of
expertise include dispatch and kronos payroll and component pay. driver dot records with fadv.
An excellent record of achievement and advancement earned through contributions to bottom-
line results. Able to acquire new knowledge and skills quickly, along with combined strengths in
relationship building. A highly responsible and dedicated team player.
EDUCATION
Pontiac Business Institute Pontiac Michigan
ADDITIONAL TRAINING
● Dispatch /
support
xata qualcom Kronos ●
● Microsoft Office Suite FADV
PROFESSIONAL EXPERIENCE
US Foods 2002- Present
Sr Transportation Clerk
Monitoring xata movement delivery drivers, Responsibilities include payroll,maintaining driver
dot records union and non union., eight domicile locations with home base in Wixom, Michigan
total one hundred thirty nine drivers. Drivers vacation, personal days scheduling, ordering
drivers uniforms.
● working with routing department on delivery locations.
● National Sales support
● customer service support
●
Master Lighting
1996-2002
Warehouse Manager
Verifying of part numbers and setting up delivery and pick up orders to new home sites.
● maintaining inventory for sales orders.
2. Johanna D Noble Page 2
● Assisted in collections of over due accounts including FSCM resolution.
● Created new sales order acknowledgement form that shows customers discounts.
Data Entry Clerk
Data input and payments
● Demonstrated accuracy and excellent skills in day-to-day reimbursement payment
processing.
● Addressed immediate customer needs, providing affective communication and problem
resolution, increasing client satisfaction and averting customer complaints.