1. Johnny Rozario Email: iamjohnnyrozario@gmail.com
Mobile: +91 9841 656 842
https://in.linkedin.com/in/johnnyrozario Page 1
Professional Profile
Certified IBM TRIRIGA application builder and business solution professional with distinctive skills as team
leader with total experience of 7+ years in the software service industry
Experience Summary
Primary Roles:
Interact with clients and vendors for requirement gathering and project deliverables
Analyse/prepare and review the functional, technical design documents
Conduct interview, assess employees and identify suitable resources for the engagement
Lead team members on global delivery model using waterfall/agile methodology
IBM TRIRIGA application installation, development, customization, enhancement and support
Enhance and build professional, technical capabilities, communication skills within the team
Manage application/integration developers, testers and support executive to deliver on-time
Ancillary Roles:
Prepare proposal on IBM TRIRIGA, its functionalities and present it to clients
Perform impact analysis, platform upgrade assessment and application testing
Train new joiners of the organization on the application and evaluate their performance
Certification Details
IBM Certified Application Development - TRIRIGA Application Platform V3.2.1 from IBM, 2013
Educational Qualification
Bachelor of Technology in Biotechnology at Sathyabama University, Chennai, TN, India, 2008
Skill
Tool IBM TRIRIGA 9.X and 10.X
Database Oracle 11g
Language SQL
Fundamentals JIRA, HTML, Salesforce Administration, Ariba Spend Management, Tivoli Process
Automation Engine, IBM Control Desk, HP OpenView ServiceCenter & HEAT
Employment History
Employer Trianz
Duration August 2015 to Present
Location Chennai, Tamil Nadu, India
Designation Technical Lead
Client(s) Cannot be disclosed
Project Migrate legacy data into IBM TRIRIGA (SaaS) and enable key functionalities like
Facilities, Operations, Real Estate, Capital Project, Energy and Reservation
management in IBM TRIRIGA.
Responsibilities Prepare proposal, budget & planning estimate and SOW documents
Identify suitable resources for the engagement
Build TRIRIGA capability for the organization
Installation and maintenance of local pilot environment
Employer Tata Consultancy Services
Duration January 2014 to August 2015
Location Chennai, Tamil Nadu, India
Designation IT Analyst
2. Johnny Rozario Email: iamjohnnyrozario@gmail.com
Mobile: +91 9841 656 842
https://in.linkedin.com/in/johnnyrozario Page 2
Client(s) American International Group (USA) and Walgreens (USA)
Project Develop, enhance and provide support on functionalities like Real Estate and Capital
Project management.
Responsibilities Lead 10+ member team to deliver using agile methodology
Communicate, coordinate with client/vendors on daily basis for on-track
progress
Review requirements & assign tasks on sprint basis to developers for completion
Deployment on a monthly basis ensuring 100% defect free delivery
Maintain track of incident resolution as per SLA
Keep the management informed of the status and generate reports for meetings
Assess team members’ performance and share it with the higher management
Employer Accenture
Duration November 2011 to November 2013
Location Chennai, Tamil Nadu, India
Designation Senior Software Engineer
Client(s) Pfizer (USA)
Project Incidents and change requests logged on the customized IBM TRIRIGA application
will have to be resolved.
Responsibilities Resolve incidents logged in by the customer as per SLA
Keep track of incidents assigned to peers
Guide team members on technical grounds for quicker and robust solutions
Track, identify trends to recognize possible CIs and execute the same
Develop capability of the internal resources on the various functionalities in IBM
TRIRIGA that aren’t implemented in the project
Employer HCL Technologies
Duration October 2009 to November 2011
Location Chennai, Tamil Nadu, India & Manchester, Greater Manchester, England
Designation Associate Consultant
Client(s) Sodexo (UK), Pfizer (USA), AT&T (USA), Baxter (USA), Johnson & Johnson (USA) and
Boston Scientific (USA)
Project Visit client’s location to identify the process flow and mimic the process with the
application. Incidents and enhancements logged by the customer had to be
fixed/executed. Provide voice support to clients experiencing issues in their network.
Perform verification and validation testing on the medical devices (prototypes)
engineered/assembled.
Responsibilities Resolve incidents logged in by the customer as per SLA
Assist the client’s TRIRIGA team to resolve issues & to provide business solutions
Deliver enhancements on-time with quality
Track, identify trends to find repeated issues and develop permanent solutions
Listen to customer facing network issues & provide on-call support to resolution
Perform manual testing on the medical devices & assist in Bill of Materials (BOM)
Hands-On knowledge in IBM TRIRIGA
Modules, Business Objects, Fields, Associations, State Families, State Transitions, Actions, Sub-Actions,
Forms/GUI, Smart Sections, LocatorFields, Workflows, TRIRIGAReports, Hierarchies, Notifications, Security
Groups, Object Migration and Data Integration