Keynote presentation delivered at the Office 365 Business Briefing held in London on 17th June 2013. Exploring key trends such as the consumerisation of IT, BYOD and economic pressures driving the shift to online services and decisions to consider when moving to Office 365

1. Sharon Richardson
sharonr@joiningdots.net
THE INEVITABLE SHIFT
TO ONLINE SERVICES
@joiningdots

2. README1ST.TXT
This presentation was delivered as the keynote at the UK
Office 365 User Group Business Briefing in London on 17th
June 2013, sponsored by the Microsoft Partner Network
Formatting has been adjusted for Slideshare
meaning some content from the original
presentation has been altered or removed and
notes have been added to highlight sound bites from the talk
All product names, logos and trademarks are the property
of their respective owners. Information is provided without
warranty or guarantees etc. Use at your own risk 
And with the disclaimers out of the way…
Notes look
like this…
@joiningdots

3. @joiningdots
THE CHANGING LANDSCAPE
In 2000, Microsoft released a
video outlining a world of mobile
interaction with online services
You can view the video here:
http://www.youtube.com/watch?v=V_y0EWMqk_g

4. @joiningdots
Why are we only now seeing the vision become a reality?
Because it’s never just about technology. Other factors have
come together to create a ‘perfect storm’ for traditional IT
Flickr image: Storm front by LJ Mears
http://www.flickr.com/photos/lucasjames123/8223439990/

5. KEY TRENDS

6. @joiningdots
CONSUMERISATION OF IT
Image: Papal Conclave by SomoGlobal.com
http://www.somoglobal.com/papal-conclave-evidence-of-mobile/
The shift to Internet-connected mobile devices has
accelerated dramatically in the past 5 years

7. @joiningdots
CONSUMERISATION OF IT
Applications are no longer entering the
organisation the traditional way
Image: iStockPhoto

8. @joiningdots
PREDICTABILITY
Flickr image: The road ahead by Ross Beckley
http://www.flickr.com/photos/61035342@N00/8458598712/
The IT department has been
designed around certainty:
Plan – Build – Run

9. @joiningdots
UNPREDICTABILITY
But we are living in an era of
unprecedented uncertainty
Image: iStockPhoto

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RESOURCE CONSTRAINTS
Most organisations are facing
financial pressures and the costs
to run technology are increasing
Image: iStockPhoto

11. @joiningdots
RESOURCE CONSTRAINTS
Cloud services are now maturing more
rapidly than in-house IT capabilities and
have a unique cost advantage
Flickr image: Bonneville Dam by Ann Larie Valentine
http://www.flickr.com/photos/74551611@N00/3634082698/

12. @joiningdots
Three connected trends
creating a perfect storm for
on-premise IT systems

13. WHAT CHANGES?

14. @joiningdots
30 extra days per year
‘Mobile economic time’ – CA Technologies
Flickr image: Using an iPad on the train by Christopher Porter
http://www.flickr.com/photos/34962573@N00/6128853553/
Source: Ovum Industry Congress, London, May 2013

15. @joiningdots
File sync/share is the faster growing segment for content
management and collaborative technologies – Ovum
Flickr image: Dropbox by Johan Larsson
http://www.flickr.com/photos/38305415@N00/4580058581/
Source: Ovum Industry Congress, London, May 2013

16. @joiningdots
By 2016, the IT department will be cut by at least
70% due to the influence of the cloud – Gartner
Flickr image: IT team at the real office by Ronaldo Rerreira
http://www.flickr.com/photos/23767648@N04/2960596634/
Source: Gartner Portals Conference, London, Sept 2011

17. “It’s cool to that our team is part of
making the car connected”
Jack Hicks, CIO North America, Toyota
@joiningdots
Source: Business Insider
http://www.businessinsider.com/cloud-computing-toyota-motors-2012-11
Flickr image: Car, Mirror, Clouds by Stefano Meneghetti
http://www.flickr.com/photos/meneghetti/1995380556
IT moving from supporting
business to helping grow it

18. @joiningdots
Potential for new
productivity gains
Ability to change
beats irrelevance
Plan – Build - Run
Plan – Organise - Monitor
WHAT CHANGES?

19. DECISIONS

20. @joiningdots
CLOUD-BASED VS CLOUD-NATIVE
Cloud-based services retain
some functionality offline and
auto-sync on reconnect

21. @joiningdots
CLOUD-BASED VS CLOUD-NATIVE
Cloud-native solutions require
an Internet connection to
participate. * SharePoint does
include some sync capabilities

22. @joiningdots
ONLINE VS HYBRID
Committing 100% to online
services creates the simplest
most agile service. But the
trade off is reduced
functionality

23. @joiningdots
ONLINE VS HYBRID
Hybrid solutions mixing online
with on-premise offer richness of
capabilities but the trade-off is
increased cost and complexity

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PLATFORM VS BESPOKE
Sticking with platform capabilities
can drive significant efficiency
gains through simplicity

25. @joiningdots
PLATFORM VS BESPOKE
If competitive advantage is
dependent on innovation,
bespoke solutions are likely
to deliver more value

26. @joiningdots
VENDOR PRIORITIES
“In my customer meetings over the last few months,
people have often asked, "What should I use for
social? Yammer or the SharePoint newsfeed?"
My answer has been clear: Go Yammer!”
Jared Spataro,Microsoft (March 2013)
Vendors also face competition that will
influence development priorities. Their
recommendations may not always align

27. @joiningdots
YOUR PRIORITIES
Single Office 365 identity
Office web apps integration
IL-2 Certification
SharePoint
Newsfeed Yammer
✗
✗
✗
Yammer is technically superior to SharePoint
newsfeeds for social scenarios but external
factors may influence your options
Due Spring 2014
Due Autumn 2013
??
✓
✓
✓
Source: Microsoft
http://blogs.office.com/b/sharepoint/archive/2013/03/19/yammer-and-
sharepoint-enterprise-social-roadmap-update.aspx

28. @joiningdots
Always
connected?
Align to the pace
of change
External factors
controlling options
DECISIONS

29. GUIDELINES

30. @joiningdots
THE LANDSCAPE HAS CHANGED
Image: http://www.go-gulf.com/60seconds.jpg
When the video was created
in 2000, many of these sites
didn’t even exist..

31. @joiningdots
‘CLOUD FIRST’ / ‘MOBILE FIRST’
Quarterly
Updates
Product Line
Architecture (PLA)
Service
Subscription
Many industries, not just
technology vendors, are
already changing strategies

32. @joiningdots
THE SHIFT IS INEVITABLE
“My staff will not be using email”
Alan Sugar, 1993
Easy to mock in hindsight…

33. @joiningdots
THE SHIFT IS INEVITABLE
“My staff will not be using tablets”
How long will that last?

34. @joiningdots
ALIGN TO ORGANISATION NEEDS
Different organisations will move at different speeds. Align to your
rate of change, not the preferences of others

35. @joiningdots
KNOW YOUR TECHNOLOGY MANDATE
40% of our client base using SharePoint are not getting
the value they expected from it – Gartner
Source: Gartner CIO Symposium, October 2012
Is that a failed IT project or failed business
transformation? If seeking to change behvaiours,
it’s never just about technology…

36. @joiningdots
Mobile Economic Time
30 extra days per year
Economic Uncertainties
suit agile systems
Global Data Centre Economics
enable efficiency and innovation gains
THE INEVITABLE SHIFT TO ONLINE SERVICES

37. Sharon Richardson
Joining Dots
sharonr@joiningdots.net
www.joiningdots.com | sharepointsharon.com