This document discusses generic process modeling. It outlines inputs and outputs, common process metrics like cycle time and variability, result metrics such as cost and revenue, and the RACI framework for defining roles as accountable, responsible, consulted, or informed. It also describes characteristics of processes like whether they involve storing or lag time, building, assembling or drafting activities, have overnight or high-yield aspects, and what each step in the process accomplishes. The document focuses on capturing transformations and state changes that occur in processes.