Joyce Rivas, a staff member at Worknet Pinellas, received many positive testimonials praising her expertise in resume writing and career coaching. Clients thanked Joyce for her knowledge, guidance, and for helping them improve their resumes, gain confidence, and find employment. One client credited Joyce for being the primary reason they were able to improve their situation and find a new job.

1. EXECUTIVE CENTER KUDOS
Joyce Rivas is simply amazing!If every company had one Joyce Rivas everyone would benefit. She is uplifting,
helpful and a depth of knowledge and resources. Worknet Pinellasneeds to take care of her because she takes
careof people likeme trying to find employment. – Ray Connor
Joyce Rivas’ mock interview with me was extremely valuableand shegave me great feedback. I am happy to
report that with the assistanceof your wonderful staff, I was ableto land my dream job! Thank you for the
incredibleserviceyou provideand the caringstaff you have. – Joan Sullivan
Sue Berg introduced me to Joyce Rivas. Itwas an absolutepleasureand delightto meet and work with Joyce. I
have a renewed senseof purpose, relevancy and hope for my job search.It is a great relief to have Joyce as an
activeteam member to whom I am accountable.She is an accomplished businesswoman who is willingto guide
me through the job seeking maze – importantsinceI am recently unemployed and this is a wonderful resourcefor
professionals in transition. –Jean Anne Reed
I liketo express my gratitude to Joyce Rivas. She is an outstandingprofessional member of your staff,she is very
knowledgeable in what she does, and she goes beyond the lineto help others. In justa coupleof days she gave me
helpful feedback with my resume, cover letter and provided me with lots of good information.She is the kind of
person that makes the difference because she shows that she cares.Because of her I’m confident that I will be
hired in a shortperiod of time. - Ruth Wuest
Joyce Rivas was absolutely excellent. Her skillsregarding resumebuildingand executive career coachingwere
superior.She is the best skilled person thatI have yet encountered in the WorkNet system. – Debora Winfree
Whilein the center I was approached by Joyce Rivas who helped me tremendously even though I did not have an
appointment! She spent over an hour and a half with me and I must tell you that what she helped me with was a
revelation! You should be proud that you have such a fine and helpful member of your staff! - John Zimnik
Joyce Rivas was helpful, insightful,and professional.When working with Joyce, her ideas and information seem
cutting edge and current. Whilethe job hunting experience can be overwhelming in my field of Natural Resources,
Joyce seems to be focused and affirming.Yesterdays meeting covered lots of information which will aid in writinga
current, sharp resume today! – John Polak
I felt likemy resume was fallinginto this hugeblack holeupon entering the center today. After spending some
time with Joyce Rivas, I was ableto understand what changes I was capableof makingto be more productive in
my job search as well as her ability to give me back confidence that I was lackingin my career search. - Lisa Archer
Joyce Rivas at the professional isvery knowledgeable about resume building ,job websites and encouragement in
a soft labor market. The executive center better suits the technical and professional peoplevs.non career. – Jose
Pais Jr.
Joyce Rivas worked magic with my resume featuringmy work history without datingme. It is comprehensive and
an accuratepicture of my strengths. I am very pleased with the outcome. – Pat Smoot
I justliketo thank you Joyce Rivas for the admirablework you do. Thank you for your support, knowledge and for
the genuine way you help people. Workingwith you has been a learningexperience; you have inspired me in a way
that I would love to be an example to others. Thanks to you I now have a permanent job that I will enjoy. - Ruth
Wuest

2. I am re-entering the work world and didn’t know where to start. Joyce Rivas spent considerabletime with me
explainingthevarious services thatareavailableatWorkNet Pinellas.Shealso gaveme invaluablecounseling
about how to create a resume that gets read. She even gave me ideas aboutthe types of jobs that might appeal to
me. Joyce is a great asset, and I’m grateful that I appreciatethe assistantand the information Joyce Rivas shared
with me. She allowed me to view other alternatives of job search and provided me with a wealth of knowledge so
that I can make the necessary improvements on my professional resume. The information shared was both
valuableand I will beback for more services,within the next few days!I have received confirmation and further
affirmation on my future career track! – Riley RoderickaI found her. - Marjorie Davis
Joyce Rivas was very helpful in reformatting my resume and provided valuableinformation thatI was not aware of
in the traditional formattingof my resume. I highly recommend utilizingher services to anyone needing to find a
new job. – Erika Beck
Over the pastsix months I have come to the servicecenter for various training,help with my resume and job
search. Joyce Rivas has been very helpful. She is compassionateand it has been a pleasure.– Tameko Lovett
Joyce Rivas was wonderful to work with. Her dedication and enthusiasmfor helpingothers is evident by her work
ethic. Her responsiveness is unmatched and I appreciated her inputregardingmy resume functionality - truly an
assetworth keeping! - Robert Delgado
Thank you for your time and effort, you a true expert atyour craft. – Roy Lundsford
It was such a pleasurespeaking with Joyce Rivas this afternoon and use all the great information to jump start my
new career search. Her time and guidancethis afternoon in these uncharted waters I am swimming around in are
appreciated. DeanneZurenda
Joyce - Thought about you and how you may sharethis with your clients! Thank you for never givingup on me!! ~
Kimberly Cantalay
I don't feel alonewhen I come to this career center. People offered to help me with things that I didn't know were
available.Here arethe people that have helped me so far (and they are supported by people that I haven't seen):
The person at the door that helps me sign in -The person in the room that comes to help me when I raisethe little
red tab by the computer- The receptionistin WIA (two of them)- Patty Irvinein WIA that helped me with being
more competitive when I go up against 40 other people for the same job. Joyce Rivas in the Executive Center that
gave me so much information (liketakinga drink out of firehydrant) and without me suggesting or requesting
help, took itupon herself to give my primary resume a fresh look. Hayden Dean who is a recruiter in business
services to get me some new leads and contacts and others that have given me directions,help me get signed in,
helped me navigatewebs sites,etc. The people that organized the career fair up at Brighthousefiel d in the spring .
The people that lead the seminar on networking up at St. Petersburg collegein Clearwater
* and the listgoes on – Jon Albrecht
Joyce - Thank you so much for your work on the one page resume. Thought you would enjoy seeing this since you
are the creativeresume maven! Going to send to my recruiter too and get her opinion. I'mlikingthis synopsis
more and more. But I would make it two pages and add more white space. Karen Rupp
Dear Joyce, I am astonished athow you were ableto sum up my lifein justone page! You aretruly amazing!I am
so thankful for your help, and without a doubt I would appreciateyour help in any career opportunities ( PLEASE
do send my resume to anyone you think would be interested!)
Thank you, Joyce. I am forever grateful. Militza aka Mitzy Garcia

3. Joyce - Thanks for the keywords and WORDLE formats for my new resume. I glanced over the information you
sent to me and itlooks great! Today I am searchingfor email and fax information for targeted organizations today
and plan to send out some emails by the end of today. I would love to design a two sided resume for faxingand
hand delivering. I will seek your assistancein designingthe resume when I come into career source tomorrow.
Charlie Barber
Joyce, It was a pleasuremeeting with you today. Thanks so much for your time and encouragement. You have
really energized me to continue the job search. Attached is my resume for your input. Also I connected with you
on LinkedIN and see that you are an IUP grad. About a year and a half ago I went to IUP twice. Firstto host a press
conference for a wrestlingevent and then to actual go to the event in the on campus arena. IUP was a pretty little
campus out in the hillsof Pennsylvania. The people were very supportiveof us bringinga internationally televised
show to their venue.Again, thanks for everything and I will stay in touch. Michael Weber 727-424-9938
michaelgweber@hotmail.com l SKYPE - michael.weber8477
I am sincerely grateful to all staff,especially to Joyce Rivas and Yyana Fowles for their great help, understanding
and time devoted to me. Without their assistance,itwould have been much harder for my dream to come true -
Marko Dukovic
Dear Ms. Joyce, I wanted to thank you again for the wonderful resume you created for me. I really appreciate
everything you have done for me. Again, thank you for all your help and encouragement. Sincerely , Beckey
Coulter
It took me approximately 35 – 45 days to find employment after findingCareer Source Pinellas. I was respondingto
many posts and job opportunities and getting virtually no response. WhileI have been a sales professional for 26
years,my lastposition was in a very nichemarket with the largestcompany in the industry. When itbecame a
buyers market for talent, those years of experience meant littleas most employers at the level I sought had/have
the luxury of requesting tenure in their specific industry.I was in a position of havingto change industries and
seemingly “startover”, particularly regardinglevel of compensation.That was difficultbased on my current life
situation.I took advantage of trainingon Employ Florida,individual meetings with Joyce Rivas, attended Pinellas
Professional Networking on the SPC campus. Joyce Rivas was and still is an excellentresourceas shegave me very
specific and constructivesuggestions howto rewrite my resume based on current market conditions. Shealso
gave me examples as well as explained the “why” behind the suggested changes.In addition,after our meeting she
followed up diligently and even forwarded me some opportunities that she thought I may be interested in. She
was an absolutepleasureto work with. After revisingmy resume based on my meeting with Joyce, I received four
or five responses from job submissions within thenext week. One of those ended up being from H&R Block,
where I was hired as the Business Development Manager for the Tampa market in mid December. Overall itwas an
excellent experience. I was more than pleasantly surprised atthe level of professionalismas well as the number of
resources availableto me that I did not know were even there. Obviously by ending unemployment and getting a
good position with a solid company has improved my lifein many ways, primarily by alleviatingstress aswell as
improvingmy financial condition. WhileI appreciated and enjoyed the classesI participated in,I credit meeting
Joyce as well as the attention, assistanceand insightsheprovided as being the primary reason why my situation
improved as itdid. I have made a new professional colleagueand friend that hopefully I can help someday as she

4. has helped me. I am especially happy to have documented my story as an example for Career Source Pinellas,
particularly on the work of Joyce Rivas. She clearly alwaysgives 150%and is the type of person I would always
want on my team. I’m guessing,however, that you already know that George Petrilyak,(727)403-0146,
gp1220usa@yahoo.com ,B.S. Business Administration, Marketing Major
Hi Joyce! I want to personally send you a note to let you know that I landed a position ata Tampa company. I
have accepted the position of TrainingServices Manager atMcNichols (they were the supplier of Tampa Museum
of Art's exterior metal façade) which will leveragemy projectmanagement, business,process improvement and
trainingskills in overseeing their existingand new employee trainingprograms. McNichols isa strong,multi-
generation family owned business. I startnext week Thursday (April 16th). Joyce, your resume advice,
resources and job search tips were very helpful. Thank you for your kindness -- It really madea difference with
my my search. Best regards, Sue Smedinghoff, MBA, PMP 847-751-0029
Good morning Joyce, A wonderful but busy week I had lastweek. I have to fly back to Maryland tomorrow to do
my taxes and will bethere for about a week. I wish I had the time to stop by before I leave, but I'm still in
Holiday.My job hunt thanks to you is doingvery well.. I will besure to come by once I return. Thank you again.Otis
Whitaker
Hello Joyce, this is Lee from meeting with you lastweek (Rick and myself), I really wanted to say THANKS. I was
extremely impressed with your inputand knowledge. I would suggest to WorkNet in cloningyou and your efforts,
thanks so much. Also, Rick forwarded to me the followingjob/career listingand I would liketo make every effort
in applyingfor this position.Energy efficiency for the industrial work place - factories,hospitals,university,
providingenergy savings which is a benefit for the clientand environment, they provide complete technical
supportand 100% financing.I’vebeen trying for the lastfiveyears to get involved in the solar industry,almost
impossible.Financingnextto impossible,no or littleincentives from the state, and very littletechnical support.
Thank you so much for relayingthis on. I would appreciateany of your efforts and help. Thanks.
http://www.manufacturers-representatives.com/Sales/opp90358.asp Lee Elliott Mask, 727.418.8330 cell - PO Box
48711,St. Petersburg, FL 33743,lee@solar-air.net
Hi Joyce, I got hired to work at Tech Data as a bilingual (French) Customer Care Representative, setting up new
accounts!You worked with me to revisemy resume several times, and I appreciateso much the severe editing you
put itthrough. I really don't know if Tech Data would have considered me based on my old resume. As you may
remember, I came into the Executive Center bewildered on Friday August 16, after a non-interview with Randstad
Staffingfor the job at Tech Data. I showed up, filled out a littlepaperwork, and was told "that position has been
filled"before anyone actually interviewed me! Later, she told me the position was open again,but never
confirmed an interview time when I went out of my way to take the next morning off. After more unanswered
emails and vmails,I finally gota reply:"Randstad is no longer the staffingservicefor Tech Data." So that explains
some of the non-communication.She did give me the hiringmanager's name. I contacted her, and got a reply that
day sayingI should be contacted soon for an interview. A coupleof days later, a rep from Kelly Services called and
said shehad my resume as an "internal referral".Whether that was through Randstad sending it to one of the
managers at Tech Data, or through my friend who works at TD in a completely different dept, but who had
promised to mention my application to the managers of the customer caredept., I don't know. In any case,the
interview took placea few days later,and went very well.It was obvious that they were predisposed to hireme,
and the nicetwenty-something atKelly Services really didn'task me very difficultquestions.Oneslightdownsidein
the change from Randstad to Kelly:with Randstad I would have been a temp for 90 days,whereas with Kelly
Services,I'll bea temp for 11 months! Kind of stretches the meaning of the word "temp," doesn't it? Have you ever
heard of such a long temp period in temp to perm jobs? I suspectthere areno benefits duringthat time. With

5. Obamacare,I'll probably haveto go shoppingfor health insuranceas of Jan.1. But at leastI'll havea paycheck,
startingnext Monday. And for this,I am extremely relieved and grateful. Interestingly,another opportunity came
up after I accepted this job,but before I was given a startdate. I had filled outan onlineapplication for a French-
speakingrep at Assurant,an insurancecompany with offices in St. Pete, about a month and a half ago. So the
resume I attached was the one you helped me come up with. Though I know no one there, itactually gota
response, and they really wanted to interview me even though I told them I've accepted a position elsewhere. It's
tempting to go interview anyway,sincebenefits there start on day one. But I know I would feel wronged if Kelly
Services kept interviewing candidates after offering me the job, so I guess I need to extend the same commitment
to them. Out of curiosity,I asked how much they were paying,and it's less than the $15/ hour I'll begetting at
Tech Data, "but we can negotiate" says the Assurantrecruiter. I kept the recruiter's number, justin casethings fall
through at Tech Data. So the whole saga of the change in staffingagencies was probably more detail than you
wanted to wade through. But I wanted to let you know that you were rightin advisingme to not take it personally
and justrespond professionally,thankingher for her time. Had I written the scathingemail I feltlikewriting, I
doubt shewould have forwarded my resume to the hiringmanager when Tech Data was no longer Randstad's
client.Thank you for all your good sense, encouragement, and help re-writing my resume, Joyce. I was referred to
Joyce Rivas froma friend at St Pete Job Club. Joyce explained how resumes aresearched my software on online
applications. Itwas very enlightening and the format was different than what I have been advised onlineand
others. Very knowledgeable and professional.Encouragingand extremely helpful. Thank you Joyce! Judy McCann
Thank you, Joyce. You are a coolingbreeze in a parched land. Sincerely,Sam Radowick
Dear Joyce. My search for employment finally ended lastTuesday with my acceptancefor the position of logistics
supervisor with Kforce. Whilethis position was notwhat I had originally sought,ithas open doors of opportunities
I doubt I would have found had I continued on with my conventional search.Needless to say I am thrilled atthis
new career and the possibilities thatitpresents. Yet I would be amiss if I did not take the time to remember all
those who helped me get to this point. I cannotthank you all enough for you have all in someway contributed to
helpingme better myself whether through a class,a seminar or even justa kind word it all mattered. Being
unemployed with a family brings a new level of challenges I had yet to experience but with your help in partit was
never a challengethat overwhelmed me. So once again thank you. And whileI have to be honest and say that I
would have preferred to have met you all under different circumstances,I nonetheless am glad to have met you all
and wish you all every success in life. Bestwishes, Richard Vidal
Name(s) of WorkNet PinellasStaff (if any) who assisted you :
Joyce Rivas 1) Overall,how satisfied areyou with the services you received from WorkNet Pinellas?
10 2) Think about what you expected from WorkNet Pinellas.How well did the services you received meet your
expectations? 10 3) Think about the ideal services for other people in your circumstances.Howwell did the
services you received from the WorkNet Pinellas or the WorkNet Pinellaswebsitecompare to your ideal?
10 . Lisa Archer
I felt likemy resume was fallinginto this hugeblack holeupon entering the center today. After spending some
time with Joyce Rivas, I was ableto understand what changes I was capableof makingto be more productive in
my job search as well as her ability to give me back confidence that I was lackingin my career search. Thanks again
Joyce for being such an enthusastic cheerleader. Perhaps that should be added to your resume. – AnnieTschirhart

6. Joyce I've been usinga worknet template. I really likewhatyou did! Fantastic and easy to read. Thank you so
much! New to me . Priscilla Murtha, M.S.l Protocol and Etiquette Advisor l Protocol by Priscillal Telephone 727
551 0203Email l p@protocolbypriscilla.com l Website protocolbypriscilla.com
Joyce...you area miracle... Have a fantastic day! Debora Winfree (813) 957-2845 C
Joyce - Just wanted to let you know that after providing TRAK Microwavewith almost7 months of consulting,they
finally decided to re-hire me. Firstofficial day begins this Monday,the 27th. I want to thank you both for all the
guidanceand support duringthis transition which,retrospectively,I would have to say has made me a much
stronger person. If not being laid-off,I would never had been ableto back to collegeto get my Green Belt in Lean
& Six Sigma. And I fully intend and finishingtheAS degree that I have started, firstand above work. Thanks again
for everything....will try to stay in touch. Ben Barany 727-460-1901
Comments: The services offered by Worknet and in particular byJoyce Rivas was instrumental in the great success
I have experienced in conjunction with the weatherization program. I not only found multipleemployers even
before I graduated but have advanced to the pointof teaching the program myself. Their personal interest
definately shines through and reaps rewards for its recipients. I hope you have heard the good news about my
teaching position at MCC. I owe a largemeasure of thanks to you and Carolina for all your help. If I can be of any
assistanceto you and your programs pleasefeel free to contact me and I will gladly reciprocatein any way I
can. Gratefully, Sam Radowick
Hi Joyce... I'm not sure if you remember me but I spent a few hours one day workingwith you duringmy job
search.I was let go from a job that I had held for 6 years in Clearwater.Having worked for over 40 years I had
never been without a job and never collected unemployment. I was Devastated. But... You came alongand spent
quality time with me and gave me Hope. I want to let you know that I started a job Thursday September 4, 2014.I
am so excited. I am working as a DUI Evaluator for Suncoast Safety Council in Clearwater. Thank you so much for
your assistance,adviceand most importantly your compassion. Sincerely,Heidi Marshall
I appreciatethe assistantand the information Joyce Rivas shared with me. She allowed me to view other
alternatives of job search and provided me with a wealth of knowledge so that I can make the necessary
improvements on my professional resume.The information shared was both valuableand I will beback for more
services,within the next few days!I have received confirmation and further affirmation on my future career track!
– Riley Rodericka
Hello Joyce! All I can say is WOW…..WOW and WOW!! I have to tell you honestly I wasn’t surehow my elaborate
4 page novel of a resume could EVER be condensed to 1 page. I am absolutely flabbergasted athow you took
everything I had and condensed it into an easy to read brief summary of my work history.I had revised it down to
2 pages but was struggling. It was painful to try to eliminatewhat I thought was relevant. You clearly showed me
how to incorporateEVERTHING I had in my resume only this time it flowed……. easy to read, content was concise
and unlikemine (which I thought was spectacular) didn’tdateme. I have made a few tweaks to the “master”
resume and am now makingnew resumes with key words for the type of jobs I want to pursue. I am without a
doubt happy I came into the career center and extremely happy I met you. I can’tThank You enough for the help,
and insightyou have given me. More importantly,I have an entirely new way of lookingat this whole process of
findinga job,only this time I am much more confident that I will beemployed. Yes itis a process,but with
perseverance, hard work and being open to every opportunity I know I will besuccessful.Thank you for this lead I
will definitely send them either an inquiry or cover letter if there is a job I am interested in.And …... YES…. I am

7. usingmy sheets to document the companies I have contacted. I keep them with me at all times.I am justfinishing
up my 5 second speech or introduction and alongwith my new and much improved resume I am well equipped to
work the career fair floor tomorrow! Thank you once again for going above and beyond for me, I sincerely
appreciateitvery much and will definitely bein touch. Have a wonderful evening and rest of the week! Carla
Smith
Joyce, I am pleased to tell you I have accepted a position with Hydro-dyne. I startnext week. I have been looking
forward to this for 3 years now! You and especially Joycehave been a great sourceof supportand inspiration and I
sincerely appreciateall your help. Rick Hoeksema BA - Business Administration/Automotive Marketing.Challenge
faced prior to comingto Career Source Pinellas:Getting noticed by potential employers. What were your barriers
to employment: Over-qualified,under-qualified,limited availability in my industry and local economy. What
services,programs,or trainingdid Career Source Pinellasprovidethatassisted you? Executive Center and
WIA.How did Career Source Pinellasstaff assistyou? Resume writing, interview practice,career advice,shoulder to
cry on, WIA supportand reimbursement, Professional Networking.What was the actual resultof the services
received? Long- awaited employment. Overall,howhas interactingwith Career Source PinellasExecutiveCenter
made your lifebetter?. The supportJoyce Rivas provided. Did workforce traininghelp you get a job? If so,how?
Yes- Resume writingand interview practice.Most helpful was Joyce’s coachingand support.I moved to Florida in
2011 after being laid off in 2009. I had received similar supportfrommy previous employer through Manpower
but did not get the responses I was expecting. Work Force (at that time) was a great sourceof inspiration butthe
economy was still strugglingas well as my industry. I decided to go back to school and “Reinvent myself” with WIA
supportand achieve2 state certifications in Water and WasteWater Treatment. I secured a position atthe
Desalination Plantin Gibsonton,FL. But did not feel it was the rightplaceor position for me. I resigned and took a
temporary rolewith HomeGoods in August of 2013. Shortly after that, I returned to CareerSouce and met Joyce.
Immediately, Joyce spent two, quality hours of coachingand recommendations that I put into practice.Shortly
after that, I received a request for an interview with my old employer. After 3 long months, I was called to the 3rd
and final,panel interview in Fort Mill,South Carolina. The interview went very well and received a call 1 week
after the interview. The position was filled internally……I was crushed!!!I counseled with Joyce and we reviewed.
We found some “areas of improvement” to focus on going forward but the harsh reality was,I was not selected. I
later discovered internal changes at the employer, changed the job description.For the next several months these
scenarios played over again. Great interviews but not selected for various reasons,butmostly “We fi lled the
position internally.”In August2014, I attended a Career Fair. I received the flyer from Joyce and noticed there
were 4 companies I would liketo meet. I never really put much faith in career fairs but“getting in front of decision
makers makes a decision.”I ampleased to say,I am in my firstweek with my new employer!!! It took 3 years but it
is now worth every effort. I achieved my goal by combiningmy experience in one industry and applyingitto
another. I am now a Parts and Service Representative with a Water Treatment Equipment Manufacturer. I started
with the Automotive Industry and have now transferred to the Water Treatment Industry. I could have not done
this without the services and supportprovided my CareerSource. Below is a list of services CareerSourceand Joyce
provided to me to deliver this “Success Story” to you:
1. Linked In training
2. PPN meetings with Roy and Carolanne
3. Resume writing
4. Free computer, fax and phone
5. Trainingclasses(ex.Job Power Seminar, Employ Florida web orientation)

8. 6. Interview practice
7. Industry research with Onet. (recommended through CareerSource)
8. WIA fundingwith Patty Irving
9. Joyce Rivas,Joyce Rivas,JoyceRivas
10. Career Fair events
11. Recruitingwith Rita Wesley
12. Free photo from PTEC for Linked In photo
13. Employflorida.com
This listaboveis justan example of what a value CareerSource Pinellasand its team has been to me but
the most importantfrom the listis JoyceRivas. Her attention, support, encouragement, and
recommendations all madea positiveimpactand I am lucky to know her. Her direction clearly madethe
difference through this “employment jungle”. Her 2 most important recommendations were helpingme
to compress my 2 page resume to 1 page AND, to get your resume to a “decision maker” NOT applying
online- that was a tough habitto break for me. This job market is tough. It is the worst I have ever seen.
CareerSource and Joyce Rivas help me through itand to “Get in front of decision makers to make a
decision”.Thank you for all your support. Very Sincerely, Rick Hoeksema
On September 15, I started a new position after being unemployed for 10 months. Over the last6 months of my
job search I made extensive use of the career center on 34 Street South; I was a daily visitor to the executi ve
center. In the career center I found a resourcein which the staff was friendly,professional,knowledgeableand
very helpful. The staff helped:
· Fine tune my resume.
· Post my profileon linked-in,alongwith trainingon the resources availablethrough linked-In.
· Provided adviceon interviewingtechniques and role playingfor specific interviews
· Searchingof job postingon a number of web-sites
· Submitting my resume for open positions
Though the process I owed a special thanks to Joyce Rivas, Joyce was the individual I worked with the most. Joyce
kept me focused,organized and most importantoptimistic. In short there were many days Joyce kept me going!
The people of PinellasCounty have a great assetin the career center; I’m grateful it was available.Sincerely,
Michael R. Dreyer
Joyce, I got a job! I had orientation today and I starttrainingtomorrow. I justwanted to thank you for all of your
adviceand support. With being out of the workforce and being stay at home mom for the pastyears,I felt a little
loston how to create a resume and how to interview. With your help and expertise, I was ableto land a job fairly
quickly.THANK YOU so very much. I appreciateit. – Lisa Shockley
Wow, Joyce. I love it. Ithas a fresh, positivefeel to itand packs in so much information so succinctly.I'll start
working on itthis weekend. When I complete my initial modifications I'd liketo send it back to you for comments.
Thanks so much. I could never have done this kind of formatting on my own. Have a great weekend. Nina
ellencsullivan@aol.com–BA – AllTrust- How longdid ittake for the job seeker to find employment after utilizing
Career Source Pinellas?1.5 mos.Challengefaced prior to coming to Career Source Pinellas: I had closed my deli
after a year and a half and wanted to go back to the world of employee benefits and sales. Havingbeen out of the
market for two years,employers were focused on what I had been doingand not what I could do for them. Joyce

9. Rivas helped me craftmy resume in such a way that highlighted my capabilities and accomplishments. Whatwere
your barriers to employment: I was two years out of the market and had been terminated previously by a
manager who had had a vendetta againstme. She had apparently said unflatteringthings aboutme to one
company who was aboutto make me an offer. It cost me the job. Career Source Pinellasprovided Resume
services,the executive center and social media were all helpful. Joyceand Sue Berg both provided supportand
encouragement. They were instrumental to craftingmy resume to appeal to potential. I also utilized the idea of
imbedding my resume and attachingitas a document into an e-mail that I sent to targeted companies. I had
success on the firste-mail that led to my being hired. I have a great job thanks to the services of Joyce Rivas and
Sue Berg. I hope to nurture this relationship and stay connected. Thank you! – Ellen Sullivan
First Name: Nina Last Name: Luxenberg Contact Information: nluxmd@juno.com Degree or Skill: MD How
long did it take for the job seeker find employment after utilizing Career Source Briefly describethe challenge
or situation you faced and your background before comingto CareerSource Pinellas.I ama licensed and board
certified radiologistand lostmy full-time job several months ago. What were your barriers to employment? My
formal trainingwas 14 years ago and atage 61 returning for additional skillstrainingisnotpossible. What
services,programs or trainingdid CareerSourcePinellas providethatassisted you? Joyce Rivas performed the
invaluableserviceof reworking my curriculumvitaeby condensing it to 1 page from 3, without sacrificing
pertinent information,and by adjustingthe format to a more appealingtone and appearance. Ms. Rivas advised
me to take the courses TargetingYour Employment Transition and Linked-In Workshop taught by Sue Berg and
both were extremely worthwhile. How did CareerSource Pinellasstaff assistyou?Joyceworked through many
rough drafts whileupdatingmy CV and we had numerous email correspondences to complete the task quickly and
efficiently. What was the actual resultof the services received?I have been ableto attach my new 1 page CV to
all my job applicationswith confidenceknowing that I am givinga good firstimpression. Overall,howhas
interactingwith Career Source PinellasExecutiveCenter made your lifebetter? With the help of Joyce Rivas and
the Career Source Pinellas staff my stress level duringthis tryingtime of unemployment has been greatly reduced.
I am presenting myself to prospectiveemployers with greater self-esteem and assurance.
Joyce - Sorry to not be in touch but I had been holdingout to hear back from a position as thepromotion manager
of the Times, however, I didn'tget it.I have another interview comingup at Tampa Performing Arts Center and just
applied for an advertisingcopywritingposition fromtoday's postingby Rita Wesley. Currently, I am "under
consideration"for positionswith St. Pete College/AllstateCampus on 34th Avenue South for a Business Student
Success Advisor;and as Adjunct Professor to teach Marketing, Management & Hospitality. As soon as something
hits,you will be the absolutefirstto know because I was ableto accomplish all of itthrough the resume which you
drafted for me! I was barely getting noticed before you stepped it. To think that I was ableto get all of this
attention from potential employers over the Christmas Holidays issimply phenomenal! Thank you again,Joyce. I
can'twait to sharemy positivenews with you ASAP! Sincerely, Joyce Alderman jalderman.white@gmail.com
727/415-1882
As a recent graduate student with a MBA, I was facingthe challenges of being of being considered "over qualified"
which potentially led to me being overlooked for positions. I believe my main barrier to employment was having
two degrees at such a young age and being a threat to those in management positions who may not have the same
education experience. I participated in Resume/Cover Letter Builder,ManPower, Interview Skillsand accessto
the computer lab where I was ableto print and fax necessary documents to potential employers. Joyce was great

10. at helpingto critiquemy resume to better "sell"myself to potential employers. She also helped me upgrade my
cover letter and two weeks after workingwith her, I was called in for my 1st interview! I had been unemployed for
about 3 months before meeting with Joyce so I definitely believe it was her skillsand knowledge that helped me
become a better candidate. Rita Wesley was also a greatresource for me as well,she sent me additional jobs
as soon as sheheard about them and helped me to prepare my applications beforeapplying. ? I was better
prepared for my interviews becauseI learned how to sell myself in order to appeal to the employer. I also learned
the importance of not only readingthe job description butalso using"key words"on my resume to help me stand
out from my competition. As a resultof workingwith Joyce and Rita, I was hired as an Intake Specialistwith the
PinellasStateAttorney's Office.I have been with the SOA for about two weeks now and I am truly enjoyingmyself
and meeting all of my new co-workers. I truly believe that Joyce's assistancewith my resume made the difference
and opened up the door for this great employment opportunity. She is such a great resourceand a wonderful asset
to this organization.I never knew there was so much assistanceand positiveinfluences righthere in my ommunity.
I am proud to tell anyone about my Career Source experience. Thank you Joyce for everything that you have done
for me and my family.There aren't enough words to express how grateful we are . Thank you!" - Ashley Jackson
Thank you for your help...i did end up getting a dental job!!! Yay!! I absolutely loveit!! Thank you thank you thank
you!!! - Tamara Packard
After meeting Joyce ittook me approximately 2 months to gain employment.I was entering the job market with a
proven track record in multi-channel business development, marketing and mass media sales,yet I was struggling
to receive responses from recruiters when applyingthrough various jobs boards. I feltthat my experience was too
much to be attractivefor entry level positions,and was notreachingthe proper channels for mid to upper level
positions. Joyce,was outstandingin her approach.We initially spenta good length of time reviewing my
background,challenges I was facing,and a full reviewof my resume. A resume which was too long. She helped to
consolidateit,and made itmore effective for use when applyingto onlinejob boards,by generating proper key
words that would be detected for the various positionsI was applyingfor.Within a week of using the new resume
format Joyce provided, my responses form recruiters increased exponentially. Alongwith the moral boost of
receivinga greater amount of responses from recruiters,she was a great supportthrough the ups and downs of
various interviews. There wasn’t a particularskillsetprovided to me. However, I will say becauseof Joyce’s help,
and the responses I was receivingfrom recruiters,because of the new resume, it encouraged me to stay in the
area,as I was consideringother,larger metro areas becauseof the depressed job market here in Tampa. I
inevitably found my current position through a former colleague…..but that in itself would have never happened
without the motivation I received from Career Source in helpingme land more interviews , as I was literally packed
and ready to move. Thanks again for everything. The adviceI was given from Joyce, and Career Source was
instrumental to my current success in many ways.It is advice,which I also sharewith colleagues,friends and family
who may also belookingexperiencingwhat I once did. - Kevin Schulz - 727-678-9568 kevin.schulz@wellcare.com
Marketing/Business Development
Joyce Rivas, Good News !! I landed the job at Stafford Loan Solutions thanks to all your diligenthelp and support.I
came into the Executive Center depressed and discouraged a few weeks ago, but there you were everyday with a
smileand a new job lead for me to follow.You gave me hope everyday and you made my job search so much more
bearablewith your genuine kindness and your compassionateheart. You have incrediblevision and insight.You
sawin me what I didn't or couldn'tsee in myself at the time. You gave me the righttools that allowed me to ACE
my job interview. I honestly cant thank you enough. Due to your knowledge and expertise, I have survived yet
another dreadful bout of employment. Also, I'd liketo give a very, very special THANK YOU as well to the beautiful,
always stylish,intelligent,and lovely Ms.Rita Wesley.She is another invaluableassetto Career Source Pinellas.She

11. too has yielded a profound impacton my lifeand my career success.Sheis an amazingleader and roleto model to
me and has been for many years sinceI was in high school.She too has invested much quality time in me over the
years sinceI've been coming to Career Source for services.Ms.Rita has always been polite, resourceful,patient
and warmhearted. She has empowered me so much and helped me regain my confidence in myself. She has been
a counselor,a job coach,and a friend to me. Ms. Rita and Ms. Joyce have both helped me fine tune and revisemy
resume to perfection many times over the years. They both have encouraged and educated me tremendously.
Both of these phenomenal women have been a real sourceof inspiration and motivation to me. I graciously thank
both these ladies for their impeccableserviceand kindness to others, and for the wonderful life-changingwork
that they do everyday. I really hopeCareer Source Pinellasknows whatprecious jewels they have in both these
amazingladies.May God continue to Bless them both. Sincerely,Terrika Burton-Hobbs
Joyce Rivas coached and counseled me thru the entire job search process.Joyce shared best practices with me
every step of the way and was always available.We discussed resume tips,cover letters and job offer negotiations.
I am eternally grateful for her guidance, support and positiveapproach. Joyce Rivas is a keeper!!!!!!!!!!!!!!!!! - Best
Regards, Marilyn Browne
Joyce- I want to thank you so very much for the support,help with my resume, the contact with HBI. I was not
even aware of the opening without you Joyce. Thank you for your constantpositiveoutlook and for helpingget
my foot in the door! Dennis Hall
Joyce - The move has gone well, and whileI am still settlinginto the wonderful world of the Insys Group,I wanted
to take a moment to thank you for your excellent support.In the end of my restart, itwasn't PMI PMP or other
certifications,itwas a Presidentand CEO remembering me from 20 years ago that led to this great opportunity.
CareerSource helped me to persevere, and to gain additional perspectives on how others, especially employers,
see me. I also think my styleis more suited to the Northeast, and/or a National stage.Your resume rewrites helped
me land the job (albeitI've had to do other versions for clients sincejoiningInsys).I actually gotcloseto three FL
opportunities with the versions we created. I d feel my age and experience weighed againstme in the FL market,
Not so here.Let me know if there's a form or format I can best followto endorse you more . Christopher Chambers
(727) 288-6263
I started coming to Clearwater Career Source on my own for seminars,then I was contacted for a mandatory
Seminar and meeting in mid April from unemployment to St. Pete. I took a few seminars,Sue Berg mentioned
Executive Center and introduced me to Joyce Rivas. I have been coming pretty consistently startingend of April to
use computers and look for jobs.I had a career for 29 years in the Newspaper industry,after takinga volunteer
severance packagein late November. I took some personal time and then started collectingunemployment. I
fortunately had the time to really find a new career and figure out what was best for me at this pointin my life.
Not wanting to go back to what I had left again and really figuringwhatit was that I needed atthis point in my life.
Boy have things changed! I struggled with resume creation and what/which format was best. Got great help from
both Joyce and Sue on various versions. Notsure as I really haven'tgotten too many callsand really notany actual
interviews as of yet. Realized quickly thatthis is a full time job and can be very frustratingregardless of your job
experience or skills.Not likewhen you could sell yourself in person,you have to get picked often from a computer
firstbefore you can even interview or sell yourself.I would say difficultfor someone in a uniqueindustry or job
nichethat is very hard to describewhat you did or what you want to be! My biggest barrier was figuringoutif I
wanted the same type of job and management again.Needing a unique resume for each job and actual on line
applications. I ampretty open to startingover hence, why I actually decided to go into Publix and apply for PT or
FT position as a cashier,startingcompletely over! Good company, room to grow, very humble and ok for this

12. opportunity and havinga job whilelookingfor FT employment with benefits. I was called quickly as I told them I
was availableany time. I however did tell them I needed FT and would still beactively looking. CareerSource
Pinellas’Job seminars ,LinkedIn, Interviewing Skills,Employ Florida,Targetingyour Employment Transition. & the
Executive Center where you can be with other professionals,goingthrough similar experienceand frustration.
Networking opportunities,computer usewith quiet placeto come everyday to look for employment with
resources availablearound you. Career Source’s Seminars,resume assistancehelped getting a person new to the
job market again back involved in what is needed today to gain employment. Additionally,having someoneneutral
looking atyour skillsas related to certain jobs and lookingout for you with opportunities for gainful employment
was encouraging. I gained peace of mind with a placeto come daily to get help, feedback and guidancefor
availablejobs and opportunities for startingover and dealingwith being unemployed. I will continueto use the
Career Source even after I get full time employment. Carer Source Yes, absolutely made my lifebetter! Gives me a
placeto go everyday to get help, look for jobs and improve my job searchingskills. Theinterview skills,
confidence, resume help and overall experience helped tremendously! A great resourcefor me duringthis life
changingevent. Caren Baxter 727-459-3333,carenbaxter@yahoo.com,Operations Customer Service