The planning for the new Kaiser San Francisco NICU has started in 2007 and the project took 5 years to complete. The nursery was moved to a beautiful new space in September of 2012. This experience presented the NICU team with incredible opportunities to provide reassurance and healing caring environment to worried families of the sick infants.

1. Kaiser Permanente, Northern California
Caritas Consortium 2013
Recreating Caring Environment for Patients, Families and Team
while Moving to a New NICU
Caritas in Action
How Caring Science informs and inspires KP caregivers and affirms our commitment to provide our
patients and their families exceptional care

2. Recreating Caring Environment for Patients, Families and
Team after Moving to a new NICU
Intent to Contribute Statement:
Building a new hospital or unit and relocating to a brand new space is very exciting.
The planning for the new Kaiser San Francisco NICU has started in 2007 and the project
took 5 years to complete. The nursery was moved to a beautiful new space in
September of 2012. This experience presented the NICU team with incredible
opportunities for learning, growth and navigating unexpected challenges with
equipment, logistics, communication, altered workflows while adapting to the new
space and continuing to provide reassurance and healing caring environment to
worried families of the sick infants. The NICU team would like to share their story and
lessons learned at the next Caritas Consortium, as well as present the outcomes and
most recent patient satisfaction scores that might reflect the effects of relocation to
the new space. We believe that by sharing our learnings, we may help many others
who anticipate moving into the new hospitals in the near future.
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3. Recreating Caring Environment for Patients, Families and
Team after Moving to a new NICU
Inspired Contributor(s) 1 :
Natalia Rabovsky

-----Service Area: San Francisco
Medical Center: SFO
Affiliation: PCS
-----Year Shared: 2013
Venue: Caritas Consortium
Format: Poster
ID #: H02 (brochure title: Caring for Patients, Families and Staff while Moving NICU
to New Space)
1
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Names as listed in Lotus Notes, otherwise personal e-mails indicated
Keyword TAGs:
Identifier
 Consortium2013-July, San
Francisco, Poster, Patient Care
Services, Maternal Child Health
 Healing Environments, Team,
Patients/Families
Descriptor
 Building Design, Workflow

4. Recreating Caring Environment for Patients, Families and
Team after Moving to a new NICU
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