Dr Wong Sweet Fun @A*STAR-KTPH Forum on Primary Care, 23 Mar 12

1. Here & Now: Bridging the Primary Care Transformation
CARE IN THE COMMUNITY
A GERIATRICIAN’S PERSPECTIVE

2. Patient
Beliefs, fears, attitudes
Prior experience
Encounter Outcomes
Trust Communication Trust
Expectations Challenges Satisfaction
Negotiation Adherence
Doctor
Beliefs, fears, attitudes
Prior experience
Ethical standards
Satisfaction with practice

3. Cost containment
Patient
Beliefs, fears, attitudes
Prior experience
Access to medical information
Legal climate
Encounter Outcomes
Trust Communication Trust
Expectations Challenges Satisfaction
Negotiation Adherence
Doctor
Consumerism
Direct-to-patient-advertising
Beliefs, fears, attitudes
Prior experience
Ethical standards
Satisfaction with practice
Subsidies