2. SAM RUTH RAJSam Ruth Raj
CUSTOMER RELATIONS
DEPARTMENT

3. SAM RUTH RAJSam Ruth Raj
CUSTOMER RELATIONS
DEPARTMENT
MONIQUEMonique

4. ?
?
Monique

5. Sam

6. Question1
Howdoyoufeelabout.........
H a p p y
Sad
Idon’tmind
Question2
Howdoyoufeelabout.........
H a p p y
Sad
Idon’tmind
Question3
Doyou......
Y es

7. z
z
z
Sam

8. Raj

9. No
I don’t know
Question 10
Do you feel there is good communication between your team and management
Yes
No
I don’t know
Send

10. x x x x

11. Monique

12. Brief
June 23, 2014 www.rhythmsgigital.com 12
Survey with embedded
analytics model
that calculates an employee view
of a specific business problem
Design Thinking
This is not a user experience This is a user experience

13. June 23, 2014 13
Road to Playback

14. June 23, 2014 14
Epic
Employee Epic:
“As an employee, I want the opinions and issues highlighted in the
survey to be acknowledged and listened to by upper managers so that
issues I have at work can be addressed properly. I want my feedback
from the survey to have some impact and want to be able to see the
results of giving my opinion.”
Manager Epic:
“As a manager, I want to conduct surveys that give me valuable
insights into employee issues so that I can improve my employees
working experiences. If we can improve the employee's working
experiences, they will be more productive.”

15. Long Survey
Analyze
Results
Feedbac
k
Action
Plan Nothin
g
Traditional Survey
Employee Voice Unique Selling Point
 Short, easy & quick
 Transparent
 Auto Analysed
 Cloud based

16. Step 1 Step 2
Step 3
Step 4Step 5
Step 6
Consultation and
Develop questions
Compare Results
Retake Survey
Analytics Model
Action Plan
Delivered Electronically
Continuous
Listening
Model
Employee VOICE

17. Employee VOICE Team
IBM Designers, Data Analysts and Software Engineers
User Experience
MoniqueSam Ruth Raj

18. Employee Voice
Team
Monique
Consult and Collect
Meaningful data

19. Employee Voice
Team
Employee Voice
Team
Sam Ruth Raj
Email link with
Unique ID

20. Employee Voice
Team
Employee Voice
Team
Measure data
and compare
Monique

21. Sam Ruth Raj
Visually engaging
Visible feedback loop
Action is implemented
Shorter (1-3 questions)
Survey Process

22. Monique
Survey Process
Faster than traditional
Data more visually
Organised planning module
Increased participation

23. June 23, 2014 Project name 23

24. Employee VOICE

25. Survey
Y N
BLUEMIX

26. Employee VOICE
SQLDB
(Database)
Survey
Engine
REST APIJDBC
SPSS
API
Bluemix
Bluemix is an environment for you to build and deploy
your applications online.

27. Virtual Machine
Employee VOICE
Container
Binding
SQL Database
Service Instance
Code Compile
War File
Bluemix
Program
http://ev.mybluemix.net
Developer can focus
on programming
Developers
RTC
War File
SPSS
API
Push