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ITIL v3 Certification Scheme Overview and Key Concepts

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Kadimil

I hope this introductory presentation to ITIL v3 Foundation exam will be very useful to the readers. The time one needs to spend on study depends upon one's experience with ITIL related practices in real world. Nonetheless, it is very simple study, but the exam questions may be trickier than expectation. So, focus on learning ITIL concepts rather than adding ITIL certificate to your resume. References for the slides used from: http://taruu.com/Documents/ITIL%20v3%20Foundation%20Study%20Guide%20v4.2.2.5.pdf The Art of Service – ITIL v3 Foundation Complete Certification Kit (book and online course) Skillport - IT Infrastructure Library (ITIL) v3 Foundation Syllabus v4.2 exam

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ITIL v3 Certification Scheme Overview Terminology ITIL Lifecycle phases Service Strategy Service Design Service Transition Service Operation Continual Service Improvements
ITIL v3 Certification Scheme This presentation is on ITIL v3 Foundation Certificate
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Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Overview ,[object Object],[object Object]
Terminology ,[object Object],[object Object],[object Object]
Terminology ,[object Object],[object Object],[object Object]
Terminology ,[object Object]
ITIL Lifecycle Phases
Service Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Strategy ,[object Object]
Service Strategy - Processes ,[object Object],[object Object],[object Object]
Service Strategy - Processes ,[object Object],[object Object],[object Object]
Service Strategy - Processes ,[object Object],[object Object],[object Object],[object Object],[object Object]
Service Design ,[object Object],[object Object]
Service Design - Processes ,[object Object],[object Object],[object Object],[object Object]
Service Design - Processes ,[object Object],[object Object],[object Object],[object Object]
Service Design - Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Design - Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Design - Processes ,[object Object],[object Object],[object Object]
Service Design - Processes ,[object Object],[object Object]
Service Design - Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Transition ,[object Object],[object Object]
Service Transition - Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Transition - Processes ,[object Object],[object Object],[object Object]
Service Transition - Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Transition - Processes ,[object Object]
Service Transition - Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Transition - Processes ,[object Object],[object Object]
Service Operation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Operation - Functions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Operation - Functions ,[object Object],[object Object],[object Object]
Service Operation - Functions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Operation - Functions ,[object Object],[object Object]
Service Operation - Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Operation - Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Operation - Processes ,[object Object],[object Object],[object Object],[object Object]
Service Operation - Processes ,[object Object],[object Object],[object Object]
Service Operation - Processes ,[object Object],[object Object]
Continual Service Improvement ,[object Object],[object Object]
Continual Service Improvement - Processes ,[object Object],[object Object]
Continual Service Improvement - Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Continual Service Improvement - Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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ITIL v3 Certification Scheme Overview and Key Concepts

  • 2. ITIL v3 Certification Scheme Overview Terminology ITIL Lifecycle phases Service Strategy Service Design Service Transition Service Operation Continual Service Improvements
  • 3. ITIL v3 Certification Scheme This presentation is on ITIL v3 Foundation Certificate
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