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CORPORATE PRESENTATION

                         In this presentation:

                             •   What we do
                             •   Who we are
                             •   IT outsourcing
                             •   IT services
                             •   Credentials
                             •   Contact details




                                                   www.ustechsolutions.com
WHAT WE DO




  Event-driven IT services

  In an event-driven world, IT systems must        Without timely access to useful information organizations are
                                                   unable to respond to change, projects quickly stall and
  serve near-constant change; agility that         workers are less productive, decision makers find themselves
  requires a different IT philosophy, innovative   required to make judgements based on scant insights.
                                                   US Tech Solutions is a team of talented business consultants,
  technology and a new partnership approach        project managers and software professionals with a track
  that we call co-sourcing                         record in reaching new heights in supporting event-driven IT.
                                                   • Managed Service Provider (MSP)
                                                   • IT resourcing / project facilitation / operational management
                                                   • Technology innovation and thought-leadership


                                                                                          www.ustechsolutions.com
WHO WE ARE




  Committed to your success
  vision:                                        • Domain-led IT consultancy with a 10-year track record
                                                 • Operating in 5 countries , 600+ consultants
  We aim always to be your first choice for IT   • A reputation for solving IT challenges no other
  advisory, implementation and managed             organization can resolve
  services                                       • Track record of large IT project delivery
                                                 • Access to a unique portfolio of innovative technologies
                                                   that reduce IT project cost, timescales and risk
                                                 • Microsoft Independent Software Vendor (ISV)
                                                 • Authors of Encanvas enterprise information architecture


                                                                                        www.ustechsolutions.com
Highly process enabled approach developed
                     and evolved over a period of time. Have
                     implemented robust process standards
                     within the organization



Process frameworks
                           Our process frameworks:
                           ISO 9001: 2000 - Quality Management Systems
                           ISO 14001 - Environmental Management Systems ( by Jan 2010)
                           SEI CMMi Level 3 (by Mar 2010)


                           Commitment towards providing world-class solutions with
                           standardized procedures, frameworks and methodologies to our
                           clients.


                              “Quality and not Quantity” is the philosophy that drives us.


                                                                  www.ustechsolutions.com
“ US Tech has proven methodologies that deliver the benefits
                                   of high staffing ratios in as little as 6 to 8 weeks through its
                                   co-sourcing spin”.
                                                                         David Thomas
                                                                         Head of IT, A large US firm




Talent Management
  Best in-class talent                                  Integrating with client culture
   Rigorous selection process – offer rate of           Culture and language specific training for every
    0.8% of number of applicants                          person who works with client team
   World class education and training programs
    – 12 days/employee/year of mandatory training
   Meritocratic retention policy


  Understanding client business                         Retaining the best talent
   200+ domain consultants                              Meritocratic culture
   200+ technology consultants – e-business, package    Development opportunities
    applications                                         Engaging work environment

                                                                                               www.ustechsolutions.com
IT Outsourcing

In times of recognized economic              • Offshore facilities provide cost effective IT operations without
                                               compromising on quality
uncertainty, our outsourcing services help   • Co-sourcing offers an improved model for IT operational
you to reduce costs while industrializing      excellence; enabling internal IT teams to fine-tune resourcing
                                               requirements to meet emerging business needs
processes for the long term
                                             • Applications outsourcing increases resilience and reduces
                                               onsite dependencies
                                             • Infrastructure outsourcing – move your infrastructure to a
                                               virtualized, green IT environment.



                                                                                     www.ustechsolutions.com
IT Services

    Our IT services portfolio serves the key   •   Application development more
    pinch-points of IT operational             •   ERP solutions more

    excellence and performance to create a     •   BI & DW Solutions more

    ‘secure and live’ IT environment           •   Green IT more
                                               •   Process consulting     more

                                               •   Auditing & Security Compliance more
                                               •   IT resourcing   more




                                                                                  www.ustechsolutions.com
<
IT Services| Application development
                                           •Custom development , application reengineering
How can organizations free up resources    •Maintenance and enhancements
for new development while maintaining or   •Migrations
enhancing current services?
                                           •Implementation and conversion services
And how can you improve support for key
                                           •Systems consolidation
business processes while stabilizing
application costs?                         •Production support
                                           •Quality Assurance /Testing




                                                                              www.ustechsolutions.com
IT Services|ERP Solutions

It takes a unique set of skills and        •   We design, deploy and maintain ERP platforms.
appreciation of how to make projects       •   Implementations, customizations, upgrades            and
                                           migrations.
work successfully. US Tech Solutions has   •   Subject matter expertise in SAP, Oracle              and
a track record of managing ERP projects    PeopleSoft.

for some of the world’s most complex IT
                                            At US Tech Solutions, it is our prime concern to help lower
environments.                                   your total cost of ownership through streamlined
                                                      implementation and support models.



                                                                                 www.ustechsolutions.com
IT Services|BI & DW solutions

Collaborative business intelligence and data   Key facts (Gartner research findings):

warehousing technologies federate insight      •    By 2012, business units will be held responsible for
across the enterprise. Delivered on premises        more than 40 percent of the total budget for BI projects.
or as-a-service, our tools enable decision     •    Through 2012, more than 35 percent of the top 5,000
                                                    global companies will make uninformed decisions due
makers to customize data views without              to underinvestment in information infrastructure and
compromising accuracy or performance                business-user tools
                                               •    By 2010, 20 percent of organizations will have an
                                                    industry-specific analytic application delivered through
                                                    software-as-a-service (SaaS)


                                                                                        www.ustechsolutions.com
IT Services| Green IT
                                        • Data center right-sizing, server migration, virtualization,
We provide organizations with a           consolidation, standardization, upgrading and retirement
coherent Green IT strategy and          • Reducing paper consumption
supporting implementation service to    • Energy efficient system design
improve green credentials and achieve   • Quantitative energy consumption analytics
cashable efficiency savings             • Reducing real-estate costs through desk hotelling
                                        • Reducing travel costs through remote collaboration
                                        • Alliances with green infrastructure providers
                                        • Smart-grid frameworks and solutions

                                                                               www.ustechsolutions.com
IT Services|Process consulting

Achieve cashable efficiency savings and   Our capabilities comprise of:
optimal performance by quickly            •   Assessment of your current business
                                          •   Management of the process design project
identifying  critical   core    process
                                          •   Development of policies, procedures and controls
constraints inhibiting revenue and        •   Oversee implementation
earnings growth                           •   Training and coaching
                                          •   Six-sigma and lean process consulting
                                          •   ITIL process services




                                                                              www.ustechsolutions.com
IT Services| Auditing & Security compliance
                                      •Government auditing standards (FISMA etc )
We help customers manage their IT     •We help our clients adopt best practices and comply with
risks through effective security,     Federal security policies and regulations.

compliance, business continuity and   •We provide a wide variety of security assessment services to
                                      help companies identify, assess, and manage business and
computer forensic programs.           technical security risks.
                                      •These assessments may be targeted diagnostics addressing
                                      specific areas of the business or enterprise wide risk
                                      assessments.
                                      •We have trained CISSP, CISA and PCI QSA certified
                                      consultants.

                                                                          www.ustechsolutions.com
IT Services|resourcing

We provide flexible, scalable and            •   IT staffing workflow process identification, assessment
                                                 and management
customizable talent acquisition programs     •   Enterprise applications services – development,
accessing an expert team of individuals          deployment, global roll-out, help-desk
with a passion for IT, problem solving and   •   Vendor selection, management, on-going evaluation
                                                 and reporting
communications
                                             •   Rate negotiation and compliance, consolidated billing,
                                                 invoicing and payment
                                             •   Program metrics, reporting, benchmarking, analytics


                                                                                 www.ustechsolutions.com
Offshore Delivery centers
State-of-the-art delivery centers
       Office Hours              9:00am to 5:00pm                       Current IT Project Clients
       Headcount                 128 employees                          No of clients          24
       Resource Retention
                                 86%                                    Client List            (Please contact USTS
       CMM Rating                                                                                    for more details)
                                 CMM Level 3 ( by Mar 2010)
       ISO                                                              Top-Tier clients       70%
                                 9000 certified , 14000 (by Jan 2010)
       Office Size (Noida GDC)                                          Ave. CSAT Rating       Exceeds Expectation
       •     Floor Area            20,000 sq. ft.
       •     Capacity
                                   268
       BCP/DRP
                                 Business Continuity Plans in place



                                                                                                            www.ustechsolutions.com
Federal & Public sector initiatives
                                •   Hillsborough county
                                •   Broward county
                                •   State of Utah
    GSA- Schedule 70
                                •   Nashville & Davidson counties
                                •   State of South Carolina
                                •   State of North Carolina
                                •   NY State
                                •   Multiple NY city agencies
                                •   Florida State
                                •   State of Mississippi
                                •   Montana (State & multiple counties )
                                                                           www.ustechsolutions.com
<
CREDENTIALS




  Clients
   A broad base of small and large clients
   across automotive, government,
   financial services, pharma, medical,
   manufacturing, transportation and
   utilities.


                                             View case studies for more information

                                                                    www.ustechsolutions.com
A US State’s Transportation Dept.                                                                       CRASH ANALYSIS REPORTING PLATFORM


      Business Need                                               PROBLEM
                                                                  Historically, crash reports were communicated manually, and were subject to
                                                                  communication errors, as well as data-entry errors. In addition, the data entry of the crash
      To optimize their business processes with                   reports carried a significant manual processing overhead.
      regard to processing of crash/accident reports.
                                                                  APPROACH
         US TECH SOLUTIONS ROLE                                   The system was designed to allow the simultaneous transmittal and reception of multiple
         The architecture involved identifying and exposing web   crash reports sent to the client. As a backup, an alternate manual data entry system was
         services to receive the crash information from LEA       also developed for those LEAs not currently able to send crash data electronically.
         systems and defining a repository for crash reports.
         Additionally, based on the understanding of the
         optimized business processes, workflows were created     TECHNOLOGIES
         to automate the approval of accident data by
                                                                  Windows Server 2003 /Microsoft Office Share Point Server 2007/ C#.NET /ASP.NET /ADO.NET
         appropriate supervisory personnel. Historical crash
         report data was migrated into SharePoint and “E-         /XML /Altova /Map Force /Oracle
         Search” capabilities were configured to allow users to
         search the crash reports by various data elements such   BENEFITS
         as driver name, VIN and accident date. All electronic
         data was transformed by InfoPath XML to be
                                                                  The State was able to automate the streamlined processing of crash reports for 135
         displayable in a web browser.
                                                                  internal users, yielding significant cost and quality benefits.

         WHY US Tech?                                             There was a 90% reduction in the work required to process crash information.
         USTS was engaged to provide expertise and assist the     Additionally, the time to transmit crash reports from LEA’s to the client was reduced
         GDOT in realizing the goals and objectives of the        from 45 days to one day.
         initiative, based on its extensive experience in
         implementing SOA solutions and our knowledge of the
         related project life cycle


Back to case study list                                                                                                              www.ustechsolutions.com
A global telecom company                                                                      Access Circuit Billing Fed Process Automation


      Business Need                                             PROBLEM
                                                                A somewhat unique challenge of this implementation was that the solution had to be
                                                                developed incorporating production data in such a way that the development did not affect
      To automate the manual processes by which                 the production data, including any requisite configuration changes.
      their employees process and reconcile data
      related to unknown telecom circuits.                      APPROACH
                                                                Automation of some business processes required integration with legacy systems present in
                                                                their environment. The solution provided business users with a web interface, while
          ABOUT BRITISH TELECOM                                 connecting to legacy systems (STARS), which in this case, was a consumer of services.
          Operating in more than 170 countries, BT is one of
          the world’s leading providers of communications
          solutions and services.                               TECHNOLOGIES
                                                                Windows Server 2003 /Solaris /VB.Net /ASP.Net /Oracle 9i /Visual Studio 2008 / SQL
                                                                Developer / TOAD
          US TECH SOLUTIONS ROLE
          USTS was engaged to provide expertise in the design
          of the architecture and implementation of the         BENEFITS
          solution, leveraging our BPO knowledge.               British Telecom Americas successfully completed this initiative along with USTS and
                                                                was able to increase revenue and reduce manpower, while simultaneously improving
                                                                the productivity of the affected workers.
          WHY US Tech?                                          The solution dramatically reduced the time spent on identification by data analysts and
          Our expertise in Business Process Management and      business analysts, while being flexible enough to manage a growing number of external
          related     methodologies,      frameworks    and     feed systems.
          implementation experience were a good fit for this    British Telecom Americas was able to identify and optimize their business processes,
          project.                                              from which their “service points” were identified.




Back to case study list                                                                                                          www.ustechsolutions.com
A global pharmaceutical company                                                                                                    ENTERPRISE PORTAL


      Business Need                                               PROBLEM
                                                                  Incumbent processes were inefficient, and involved redundant forms processing. A major
                                                                  driver for this redundancy was the need to create localized versions of many forms.
      To streamline sub-optimal processes related to
      intra-departmental communications through
      development of a collaborative portal platform              APPROACH
                                                                  To address the business need, client launched a portal initiative to create internet portals
                                                                  for use by various departments. US Tech was engaged by the client based on its expertise in
          About Client:                                           architecting and implementing SOA solutions and our expertise in BPO.
          A global research-driven pharmaceutical company.
          The client discovers, develops, manufactures and
          markets vaccines and medicines.                         TECHNOLOGIES
          US TECH SOLUTIONS ROLE                                  Windows Server 2003/SharePoint Server 2007/C#/ASP. Net/Java/Jquery /SQL Server 2005
          To provide architectural design and implementation
          services; streamline business processes by delivering
          a portal environment possessing the flexibility to      BENEFITS
          support a new business process topology.
                                                                  Through US Tech’s co-sourcing partnership, client was able to service its requirements
          WHY US Tech?                                            for a robust portal architecture via the implementation of a flexible Microsoft
          Through its track record of successful SOA and          SharePoint solution, which was designed, developed and integrated with other systems
          enterprise portal deployments US Tech has evolved       in the environment.
          unique frameworks and methodologies that speed
                                                                  Users of various departments were able to create, publish and categorize various
          the implementation of agile portal architectures.
                                                                  documents and articles to different workspace areas via the intranet portal and achieve
          US Tech’s co-sourcing partnership approach,             effective and efficient intra-departmental communications; eliminating redundant
          together with its Microsoft Gold Partner status and     forms and inefficient document processes. Also supported localization for 10 languages
          track record in Microsoft SharePoint Portal Server      in 80 countries.
          deployments also contributed to its selection as a
          preferred partner.
Back to case study list                                                                                                              www.ustechsolutions.com
A leading marketing solutions provider                                                      DOCUMENT STORAGE AND RETRIEVAL SYSTEM

                                                                PROBLEM
      Business Need                                             Historically, documents related to this processing were stored loosely on servers and CD’s
      It was not always possible for the client to              with the associated metadata such as author name, creation time and description, very
                                                                hard to retrieve. With these systems in place, processing was time consuming, error-prone,
      evidence proof of entitlement due to poorly
                                                                inefficient and costly.
      formalized document processes

                                                                APPROACH
          About Client:
          Client is the global leader in providing innovative   USTS expertise allowed the client to establish an electronic Proof of Enrollment (POE)
          marketing solutions that strengthen customer          Document Storage and Image Retrieval System, based on the EMC Documentum® product
          relationships while driving bottom line revenue       suite.
                                                                 •   Automated redaction of Content (image and data) received from scanning vendor
          US TECH SOLUTIONS ROLE                                 •   Files are made available for processing via document management workflows, based
          USTS was engaged to provide architectural and              on their optimized business process.
          implementation expertise, based on our superior        •   The system serves as a hub between various sources of content, including legacy
          SOA implementation and BPO expertise; to                   sources such as their AS/400 mainframe.
          streamline and automate the relevant business
          processes and to create and deploy a system that is
          flexible enough to support their new business         TECHNOLOGIES
          process topology.                                     Java /Brava Server, Jboss, Oracle Database, Apache Tomcat Application Server,
                                                                Documentum eContent Server with TCS, Documentum Task Space and Administrator,
                                                                Documentum Business Process Suite, Document Image Services, IBM AS400
          WHY USTS?
          Our expertise in document management, agile
          development methodology and Business process          BENEFITS
          management contributed towards selecting us as the
                                                                Significant process improvements have been observed with the introduction of the
          preferred vendor for this project.
                                                                new system. The new system’s functionality and scalability provides a global solution
                                                                for all AG’s domestic and international business units.

Back to case study list                                                                                                          www.ustechsolutions.com
CONTACT DETAILS




  Your next step
                                                                         More US locations
        Always within reach                                                Florida                                 Boston

        No matter where your markets are, we have the reach to              US Tech Solutions                      US Tech Solutions
                                                                            8875 Hidden River Parkway, Suite 300   271 Waverley Oaks Road, Suite 306
        meet your business needs with local teams that bring                Tampa, FL 33637 ,USA                   Waltham, MA 02452, USA
        with them a local touch.
                                                                            Main : +1 813 367 2508                 Main : +1 781 894 2193
                                                                            Fax : +1 813 971 0180                  Fax : +1 781 894 2197

                                                                           Chicago                                 Phoenix
        Headquarter:
                                                                            US Tech Solutions                      US Tech Solutions
        Phone +1 201 524 9600            One, Exchange Place , Ste 900      One S. Dearborn, Suite 2100            60 E Rio Salado Pkwy., Suite 900
        Fax +1 201 524 9601              Jersey City, NJ 07302 USA          Chicago , IL 60603, USA                Tempe , AZ 85281, USA
        Email info@ustechsolutions.com   www.ustechsolutions.com
                                                                            Main : +1 312 212 4368                 Main : +1 480 366 5895
                                                                            Fax : +1 312 212 4401                  Fax : +1 480 366 5801


                                                                                                                        www.ustechsolutions.com

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USTS Corporate Profile 2011

  • 1. CORPORATE PRESENTATION In this presentation: • What we do • Who we are • IT outsourcing • IT services • Credentials • Contact details www.ustechsolutions.com
  • 2. WHAT WE DO Event-driven IT services In an event-driven world, IT systems must Without timely access to useful information organizations are unable to respond to change, projects quickly stall and serve near-constant change; agility that workers are less productive, decision makers find themselves requires a different IT philosophy, innovative required to make judgements based on scant insights. US Tech Solutions is a team of talented business consultants, technology and a new partnership approach project managers and software professionals with a track that we call co-sourcing record in reaching new heights in supporting event-driven IT. • Managed Service Provider (MSP) • IT resourcing / project facilitation / operational management • Technology innovation and thought-leadership www.ustechsolutions.com
  • 3. WHO WE ARE Committed to your success vision: • Domain-led IT consultancy with a 10-year track record • Operating in 5 countries , 600+ consultants We aim always to be your first choice for IT • A reputation for solving IT challenges no other advisory, implementation and managed organization can resolve services • Track record of large IT project delivery • Access to a unique portfolio of innovative technologies that reduce IT project cost, timescales and risk • Microsoft Independent Software Vendor (ISV) • Authors of Encanvas enterprise information architecture www.ustechsolutions.com
  • 4. Highly process enabled approach developed and evolved over a period of time. Have implemented robust process standards within the organization Process frameworks Our process frameworks: ISO 9001: 2000 - Quality Management Systems ISO 14001 - Environmental Management Systems ( by Jan 2010) SEI CMMi Level 3 (by Mar 2010) Commitment towards providing world-class solutions with standardized procedures, frameworks and methodologies to our clients. “Quality and not Quantity” is the philosophy that drives us. www.ustechsolutions.com
  • 5. “ US Tech has proven methodologies that deliver the benefits of high staffing ratios in as little as 6 to 8 weeks through its co-sourcing spin”. David Thomas Head of IT, A large US firm Talent Management Best in-class talent Integrating with client culture  Rigorous selection process – offer rate of  Culture and language specific training for every 0.8% of number of applicants person who works with client team  World class education and training programs – 12 days/employee/year of mandatory training  Meritocratic retention policy Understanding client business Retaining the best talent  200+ domain consultants  Meritocratic culture  200+ technology consultants – e-business, package  Development opportunities applications  Engaging work environment www.ustechsolutions.com
  • 6. IT Outsourcing In times of recognized economic • Offshore facilities provide cost effective IT operations without compromising on quality uncertainty, our outsourcing services help • Co-sourcing offers an improved model for IT operational you to reduce costs while industrializing excellence; enabling internal IT teams to fine-tune resourcing requirements to meet emerging business needs processes for the long term • Applications outsourcing increases resilience and reduces onsite dependencies • Infrastructure outsourcing – move your infrastructure to a virtualized, green IT environment. www.ustechsolutions.com
  • 7. IT Services Our IT services portfolio serves the key • Application development more pinch-points of IT operational • ERP solutions more excellence and performance to create a • BI & DW Solutions more ‘secure and live’ IT environment • Green IT more • Process consulting more • Auditing & Security Compliance more • IT resourcing more www.ustechsolutions.com <
  • 8. IT Services| Application development •Custom development , application reengineering How can organizations free up resources •Maintenance and enhancements for new development while maintaining or •Migrations enhancing current services? •Implementation and conversion services And how can you improve support for key •Systems consolidation business processes while stabilizing application costs? •Production support •Quality Assurance /Testing www.ustechsolutions.com
  • 9. IT Services|ERP Solutions It takes a unique set of skills and • We design, deploy and maintain ERP platforms. appreciation of how to make projects • Implementations, customizations, upgrades and migrations. work successfully. US Tech Solutions has • Subject matter expertise in SAP, Oracle and a track record of managing ERP projects PeopleSoft. for some of the world’s most complex IT At US Tech Solutions, it is our prime concern to help lower environments. your total cost of ownership through streamlined implementation and support models. www.ustechsolutions.com
  • 10. IT Services|BI & DW solutions Collaborative business intelligence and data Key facts (Gartner research findings): warehousing technologies federate insight • By 2012, business units will be held responsible for across the enterprise. Delivered on premises more than 40 percent of the total budget for BI projects. or as-a-service, our tools enable decision • Through 2012, more than 35 percent of the top 5,000 global companies will make uninformed decisions due makers to customize data views without to underinvestment in information infrastructure and compromising accuracy or performance business-user tools • By 2010, 20 percent of organizations will have an industry-specific analytic application delivered through software-as-a-service (SaaS) www.ustechsolutions.com
  • 11. IT Services| Green IT • Data center right-sizing, server migration, virtualization, We provide organizations with a consolidation, standardization, upgrading and retirement coherent Green IT strategy and • Reducing paper consumption supporting implementation service to • Energy efficient system design improve green credentials and achieve • Quantitative energy consumption analytics cashable efficiency savings • Reducing real-estate costs through desk hotelling • Reducing travel costs through remote collaboration • Alliances with green infrastructure providers • Smart-grid frameworks and solutions www.ustechsolutions.com
  • 12. IT Services|Process consulting Achieve cashable efficiency savings and Our capabilities comprise of: optimal performance by quickly • Assessment of your current business • Management of the process design project identifying critical core process • Development of policies, procedures and controls constraints inhibiting revenue and • Oversee implementation earnings growth • Training and coaching • Six-sigma and lean process consulting • ITIL process services www.ustechsolutions.com
  • 13. IT Services| Auditing & Security compliance •Government auditing standards (FISMA etc ) We help customers manage their IT •We help our clients adopt best practices and comply with risks through effective security, Federal security policies and regulations. compliance, business continuity and •We provide a wide variety of security assessment services to help companies identify, assess, and manage business and computer forensic programs. technical security risks. •These assessments may be targeted diagnostics addressing specific areas of the business or enterprise wide risk assessments. •We have trained CISSP, CISA and PCI QSA certified consultants. www.ustechsolutions.com
  • 14. IT Services|resourcing We provide flexible, scalable and • IT staffing workflow process identification, assessment and management customizable talent acquisition programs • Enterprise applications services – development, accessing an expert team of individuals deployment, global roll-out, help-desk with a passion for IT, problem solving and • Vendor selection, management, on-going evaluation and reporting communications • Rate negotiation and compliance, consolidated billing, invoicing and payment • Program metrics, reporting, benchmarking, analytics www.ustechsolutions.com
  • 15. Offshore Delivery centers State-of-the-art delivery centers Office Hours 9:00am to 5:00pm Current IT Project Clients Headcount 128 employees No of clients 24 Resource Retention 86% Client List (Please contact USTS CMM Rating for more details) CMM Level 3 ( by Mar 2010) ISO Top-Tier clients 70% 9000 certified , 14000 (by Jan 2010) Office Size (Noida GDC) Ave. CSAT Rating Exceeds Expectation • Floor Area 20,000 sq. ft. • Capacity 268 BCP/DRP Business Continuity Plans in place www.ustechsolutions.com
  • 16. Federal & Public sector initiatives • Hillsborough county • Broward county • State of Utah GSA- Schedule 70 • Nashville & Davidson counties • State of South Carolina • State of North Carolina • NY State • Multiple NY city agencies • Florida State • State of Mississippi • Montana (State & multiple counties ) www.ustechsolutions.com <
  • 17. CREDENTIALS Clients A broad base of small and large clients across automotive, government, financial services, pharma, medical, manufacturing, transportation and utilities. View case studies for more information www.ustechsolutions.com
  • 18. A US State’s Transportation Dept. CRASH ANALYSIS REPORTING PLATFORM Business Need PROBLEM Historically, crash reports were communicated manually, and were subject to communication errors, as well as data-entry errors. In addition, the data entry of the crash To optimize their business processes with reports carried a significant manual processing overhead. regard to processing of crash/accident reports. APPROACH US TECH SOLUTIONS ROLE The system was designed to allow the simultaneous transmittal and reception of multiple The architecture involved identifying and exposing web crash reports sent to the client. As a backup, an alternate manual data entry system was services to receive the crash information from LEA also developed for those LEAs not currently able to send crash data electronically. systems and defining a repository for crash reports. Additionally, based on the understanding of the optimized business processes, workflows were created TECHNOLOGIES to automate the approval of accident data by Windows Server 2003 /Microsoft Office Share Point Server 2007/ C#.NET /ASP.NET /ADO.NET appropriate supervisory personnel. Historical crash report data was migrated into SharePoint and “E- /XML /Altova /Map Force /Oracle Search” capabilities were configured to allow users to search the crash reports by various data elements such BENEFITS as driver name, VIN and accident date. All electronic data was transformed by InfoPath XML to be The State was able to automate the streamlined processing of crash reports for 135 displayable in a web browser. internal users, yielding significant cost and quality benefits. WHY US Tech? There was a 90% reduction in the work required to process crash information. USTS was engaged to provide expertise and assist the Additionally, the time to transmit crash reports from LEA’s to the client was reduced GDOT in realizing the goals and objectives of the from 45 days to one day. initiative, based on its extensive experience in implementing SOA solutions and our knowledge of the related project life cycle Back to case study list www.ustechsolutions.com
  • 19. A global telecom company Access Circuit Billing Fed Process Automation Business Need PROBLEM A somewhat unique challenge of this implementation was that the solution had to be developed incorporating production data in such a way that the development did not affect To automate the manual processes by which the production data, including any requisite configuration changes. their employees process and reconcile data related to unknown telecom circuits. APPROACH Automation of some business processes required integration with legacy systems present in their environment. The solution provided business users with a web interface, while ABOUT BRITISH TELECOM connecting to legacy systems (STARS), which in this case, was a consumer of services. Operating in more than 170 countries, BT is one of the world’s leading providers of communications solutions and services. TECHNOLOGIES Windows Server 2003 /Solaris /VB.Net /ASP.Net /Oracle 9i /Visual Studio 2008 / SQL Developer / TOAD US TECH SOLUTIONS ROLE USTS was engaged to provide expertise in the design of the architecture and implementation of the BENEFITS solution, leveraging our BPO knowledge. British Telecom Americas successfully completed this initiative along with USTS and was able to increase revenue and reduce manpower, while simultaneously improving the productivity of the affected workers. WHY US Tech? The solution dramatically reduced the time spent on identification by data analysts and Our expertise in Business Process Management and business analysts, while being flexible enough to manage a growing number of external related methodologies, frameworks and feed systems. implementation experience were a good fit for this British Telecom Americas was able to identify and optimize their business processes, project. from which their “service points” were identified. Back to case study list www.ustechsolutions.com
  • 20. A global pharmaceutical company ENTERPRISE PORTAL Business Need PROBLEM Incumbent processes were inefficient, and involved redundant forms processing. A major driver for this redundancy was the need to create localized versions of many forms. To streamline sub-optimal processes related to intra-departmental communications through development of a collaborative portal platform APPROACH To address the business need, client launched a portal initiative to create internet portals for use by various departments. US Tech was engaged by the client based on its expertise in About Client: architecting and implementing SOA solutions and our expertise in BPO. A global research-driven pharmaceutical company. The client discovers, develops, manufactures and markets vaccines and medicines. TECHNOLOGIES US TECH SOLUTIONS ROLE Windows Server 2003/SharePoint Server 2007/C#/ASP. Net/Java/Jquery /SQL Server 2005 To provide architectural design and implementation services; streamline business processes by delivering a portal environment possessing the flexibility to BENEFITS support a new business process topology. Through US Tech’s co-sourcing partnership, client was able to service its requirements WHY US Tech? for a robust portal architecture via the implementation of a flexible Microsoft Through its track record of successful SOA and SharePoint solution, which was designed, developed and integrated with other systems enterprise portal deployments US Tech has evolved in the environment. unique frameworks and methodologies that speed Users of various departments were able to create, publish and categorize various the implementation of agile portal architectures. documents and articles to different workspace areas via the intranet portal and achieve US Tech’s co-sourcing partnership approach, effective and efficient intra-departmental communications; eliminating redundant together with its Microsoft Gold Partner status and forms and inefficient document processes. Also supported localization for 10 languages track record in Microsoft SharePoint Portal Server in 80 countries. deployments also contributed to its selection as a preferred partner. Back to case study list www.ustechsolutions.com
  • 21. A leading marketing solutions provider DOCUMENT STORAGE AND RETRIEVAL SYSTEM PROBLEM Business Need Historically, documents related to this processing were stored loosely on servers and CD’s It was not always possible for the client to with the associated metadata such as author name, creation time and description, very hard to retrieve. With these systems in place, processing was time consuming, error-prone, evidence proof of entitlement due to poorly inefficient and costly. formalized document processes APPROACH About Client: Client is the global leader in providing innovative USTS expertise allowed the client to establish an electronic Proof of Enrollment (POE) marketing solutions that strengthen customer Document Storage and Image Retrieval System, based on the EMC Documentum® product relationships while driving bottom line revenue suite. • Automated redaction of Content (image and data) received from scanning vendor US TECH SOLUTIONS ROLE • Files are made available for processing via document management workflows, based USTS was engaged to provide architectural and on their optimized business process. implementation expertise, based on our superior • The system serves as a hub between various sources of content, including legacy SOA implementation and BPO expertise; to sources such as their AS/400 mainframe. streamline and automate the relevant business processes and to create and deploy a system that is flexible enough to support their new business TECHNOLOGIES process topology. Java /Brava Server, Jboss, Oracle Database, Apache Tomcat Application Server, Documentum eContent Server with TCS, Documentum Task Space and Administrator, Documentum Business Process Suite, Document Image Services, IBM AS400 WHY USTS? Our expertise in document management, agile development methodology and Business process BENEFITS management contributed towards selecting us as the Significant process improvements have been observed with the introduction of the preferred vendor for this project. new system. The new system’s functionality and scalability provides a global solution for all AG’s domestic and international business units. Back to case study list www.ustechsolutions.com
  • 22. CONTACT DETAILS Your next step More US locations Always within reach Florida Boston No matter where your markets are, we have the reach to US Tech Solutions US Tech Solutions 8875 Hidden River Parkway, Suite 300 271 Waverley Oaks Road, Suite 306 meet your business needs with local teams that bring Tampa, FL 33637 ,USA Waltham, MA 02452, USA with them a local touch. Main : +1 813 367 2508 Main : +1 781 894 2193 Fax : +1 813 971 0180 Fax : +1 781 894 2197 Chicago Phoenix Headquarter: US Tech Solutions US Tech Solutions Phone +1 201 524 9600 One, Exchange Place , Ste 900 One S. Dearborn, Suite 2100 60 E Rio Salado Pkwy., Suite 900 Fax +1 201 524 9601 Jersey City, NJ 07302 USA Chicago , IL 60603, USA Tempe , AZ 85281, USA Email info@ustechsolutions.com www.ustechsolutions.com Main : +1 312 212 4368 Main : +1 480 366 5895 Fax : +1 312 212 4401 Fax : +1 480 366 5801 www.ustechsolutions.com