View this webcast to learn how Kaseya Virtual System Administrator 6.5: Delivers high-impact quality and performance improvements throughout the product, providing higher reliability and an enhanced user experience Supports Windows 8.1 and Windows Server 2012 R2, for management of the latest Windows platforms Includes significant architectural enhancements to facilitate easy third party integrations. In particular, Kaseya Anti-Virus (KAV), Kaseya Anti-Malware (KAM), and Kaseya Backup (KBU) integrations have been enhanced, providing easy-to-use, reliable security and back-up In addition, Kaseya Network Monitor (KNM) integration will be ready for beta testing in mid-February. This new functionality provides a robust integration with Kaseya Virtual System Administrator, delivering seamless monitoring and management in a single pane of glass.

1. Kaseya Virtual System
Administrator (VSA) Release 6.5
Loren Jarrett, Chief Marketing Officer
Don LeClair, EVP Product Management
January 30, 2014

2. Kaseya Update
 A new chapter has begun at Kaseya
 Release 6.5 is the first deliverable
 Excellent business performance in second
half of 2013:
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Over 500 new customers (60% bought SaaS)
Over 50% growth in subscription business
www.kaseya.com
Copyright 2014 – Kaseya
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3. Kaseya: The IT Management Solution for
MSPs and Mid-Market Enterprises
www.kaseya.com
Copyright 2014 – Kaseya
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4. Winter Release
(6.5)
Announcing Release 6.5
January 31, 2014
Copyright 2014 – Kaseya

5. Our 4 Month Journey
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Customer problems fixed:
Total problems fixed:
New automated tests:
Development process:
Source code repositories:
Build Environments:
Requirements mgmt systems:
www.kaseya.com
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889
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Copyright 2014 – Kaseya
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6. Deliver What We Promised
 Security and Backup
Trust and support for Windows 8 and Windows Server
2012
─ Refactored for stability and performance Kaseya AntiVirus (KAV), Kaseya Anti-Malware (KAM), Kaseya
Backup (KBU)
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 Service Desk and Ticketing
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Trust focus including enhanced performance
 IT Operations and Monitoring
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Discovery – focused initiative to improve quality
Kaseya Network Monitoring (KNM) – integrated into
VSA core
─ Available for Beta and customer validation 14 Feb
2014
www.kaseya.com
Copyright 2014 – Kaseya
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7. Variations from the Plan
 Delivered more than promised
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Support for Windows 8.1 & Windows Server 2012 R2
included!
─ Exceptions: End Point Security (KES) will patch,
Imaging and Deployment (KID) – will address in next
roadmap update
 Deferred
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Opt-in program to provide information on features
used and scale of deployment
www.kaseya.com
Copyright 2014 – Kaseya
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8. Other Improvements
 New patch process
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Open, transparent, and regular cadence
Dramatic reduction in support activity
 New feature requests process revamped
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End the “purgatory” for enhancements
Encourage you to participate and submit ideas
See it
 New partner solutions visibility
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Provide visibility for partner solutions
Leverage it to extend value to your customers
See it
www.kaseya.com
Copyright 2014 – Kaseya
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9. Release Process for 6.5
 Quality support for 10,000+ customers
 SaaS: weekly upgrades starting Feb 1
 On premise
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Upgrade from 6.3
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Link: http://www.kaseya.com/upgrade-65/index.html
 Target – 2,000 customers in February
www.kaseya.com
Copyright 2014 – Kaseya
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10. Roadmap Status
 In final stages of plan development
 Join February 10th webcast to learn about the
roadmap in detail
www.kaseya.com
Copyright 2014 – Kaseya
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11.  The premier event for the Kaseya community
 2.5 days of general sessions, breakout sessions
and networking
 Engage with Kaseya experts in the Partner
Pavilion and Kaseya Product Labs
 Pre-conference product training available *
 Early bird rate of $695 through February 14
 Register now at www.kaseyaconnect.com
* Pre-conference product training will take place on April 12-13 for an additional fee.
www.kaseya.com
Copyright 2014 – Kaseya
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12. Q&A
Copyright 2014 – Kaseya