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OKLAHOMA STATE 
UNIVERSITY 
SCHOOL OF INDUSTRIAL 
ENGINEERING & MANAGEMENT CoCwonbnoeyctions 
I hope you enjoyed reading the first edition of Cowboy Connections sent last 
Fall. There is a lot to share in this newsletter. 
We are in the midst of developing a strategic plan. I will send the goals we 
have for IEM in the areas of education, research and outreach in a separate 
mailing. Please share your comments on the goals when you receive it. 
IEM is also undergoing a major renovation. Five faculty offices have already 
been refurbished, a few more will be updated this Spring and a state-of-the- 
art conference room and student study area will be completed by the 
end of the summer. Dr. Paul Tikalsky, Dean of the College of Engineering, 
Architecture and Technology, has begun implementing other renovation 
plans throughout the College. Engineering North itself will receive significant 
funding for replacement of the elevators and remodeling the lobby and cor-ridors. 
Plans are underway for an undergraduate research lab building that 
will house laboratories in various disciplines in a new building – location and 
design to be finalized in the next few months. 
Last Fall, we graduated 10 Bachelors, 20 Masters and 2 PhD students. Thir-ty- 
one students were recently admitted to the IEM professional school. 
Our faculty, staff and students continue to receive University-wide and na-tional 
awards. A senior design project team placed first in the Institute of In-dustrial 
Engineer’s (IIE’s) South-Central Regional conference in Fayetteville, 
AR. The IIE student chapter President-Elect’s paper was selected as winner 
of the 2014 student paper competition by the IIE Process Industry division. 
Congratulations Erin Lee and Ian Giese. 
IEM also hosted a faculty, staff, student, employer and alumni recognition 
night last fall in November to celebrate the achievements and recognize 
outstanding nominees in each category. Pictures of awardees are included on 
page 5. We hope to continue this practice each year on the Thursday prior 
to Thanksgiving. This will be the School’s way of saying ‘thank you’ to all our 
constituents. 
2013 and 2014 continue to be transition years. Dr. Zhenyu (James) Kong 
moved to Virginia Tech and Dr. Satish Bukkapatnam moved to Texas A&M. 
We wish them the most success in their new positions and hope to collabo-rate 
with them and the two Universities. One staff and two faculty searches 
are underway and I will update you about that in the next newsletter. 
I have been spending a good part of my time meeting with alumni. Of 
course, with thousands of alumni all over the country and the world, this will 
be an on-going activity. If the organization you are working for has several 
IEM alumni, we would love to visit and share with you the exciting changes 
taking place in IEM at OSU. 
Go Pokes! 
Sunderesh S. Heragu, Professor and Head 
Donald and Cathey Humphreys Chair 
Industrial Engineering & 
Management Newsletter 
Volume 2, Issue 1 
February 2014 
A Message from the School Head 
Table of Contents 
Dr. Sunderesh S. Heragu 
School Head 
Dr. Manjunath Kamath 
Graduate Program 
Director 
Dr. David B. Pratt 
Undergraduate Program 
Director 
Faculty, Staff and Industrial Advisory Board 
Members List Page 2 
Faculty and Staff Spotlights Page 2 
Student Spotlights Page 3 
Industrial Advisory Board 
Member Spotlight Page 3 
Honors and Awards Page 4 
What’s Going on in IE&M Page 6 
SAS Health & Life Science Blog Page 7 
Alumni Spotlight Page 8 
Industrial Assessment Center Page 9 
Research Grants, Research Articles 
and Awards Page 10 
1 
A Newsletter Published by IEM at OSU 
322 Engineering North Stillwater, OK 74074 
405-744-6055 iem.okstate.edu 
Oklahoma State IE&M @OkStateIEM
SCHOOL OF INDUSTRIAL 
ENGINEERING & MANAGEMENT 
WHO’S WHO IN IE&M 
2 
SPOTLIGHT 
FACULTY SPOTLIGHT 
IE&M Faculty and Staff 
Dr. Balabhaskar Balasundaram 
Associate Professor 
Laura Brown 
Senior Financial Assistant 
Mindy Bumgarner 
Sr. Administrative Support Specialist 
Dr. J. Cecil 
Associate Professor 
Dr. Terry Collins 
Associate Professor 
Dr. Camille DeYong 
Associate Professor 
Dr. Tieming Liu 
Associate Professor 
Dr. John W. Nazemetz 
Associate Professor 
Dr. David Pratt 
Undergraduate Program Director 
Dr. Paul E. Rossler 
Adjunct Associate Professor 
Dr. Leva Swim 
Adjunct Associate Professor 
Cassidy Young 
Sr. Administrative Support Assistant 
to the Graduate Program Director 
Dr. Jennifer Glenn 
Adjunct Associate Professor 
Dr. Sunderesh Heragu 
Professor & Department Head 
Dr. Ricki G. Ingalls 
Associate Professor 
Dr. Manjunath Kamath 
Graduate Program Director 
Katelyn Kelly 
Work-study Student 
Dr. William J. Kolarik 
Professor 
Warren Blackmon 
Michelin North America 
Kristin Case 
Owner, CaseConsults 
Subodh Chitre 
Deloitte Consulting 
Dan Crawford 
Power Costs, Inc. 
Industrial Advisory Board 
Katie Speakes 
Lockheed Martin 
Matt Turner 
INTEGRIS Health 
Matthew Williams 
Raytheon Missle Systems 
Jeff McKnight 
SCIFIT Systems, Inc. 
Andrea Nightingale 
ConocoPhillips 
Cara Noltensmeyer 
Devon Energy 
David Reed 
Webco Industries 
Camille DeYong 
Katelyn Kelly joined the department in September 2013 as a work-study student. During her time here, she has created invitations and fliers, and both editions of this newsletter. 
She is a multimedia journalism senior, and graduates in May. Her greatest accomplishment, to date, was getting to create a wedding issue for The Oklahoman during her internship in the summer of 2013, she said. Kelly hopes to use the skills she has acquired here, in a future career. When she is not studying or working, Kelly enjoys random adventures with her sorority sisters and spending time with her four little sisters. 
STAFF SPOTLIGHT 
Katelyn Kelly 
“I would like to thank the IE&M staff and faculty for the opportunities I have been given and being so 
welcoming.” 
Dr. Camille DeYong is no stranger to Oklahoma State. She earned her undergraduate degree in mathematics education, and master’s and doctorate degrees in industrial engineering and management. 
DeYong taught high school math for three years before starting at the Hertz Data Center as the first full- time IE. Now, starting her 20th year here at Oklahoma State, she serves as the director of the MSETM program. 
“I like seeing the ‘light bulb’ go on when a student is able to conquer a difficult concept,” she said. “None of us were born knowing how to do calculus, or probability/statistics. It takes hard work and practice. Seeing that pay off for a student is very rewarding.” 
DeYong served as: an examiner for the Malcolm Baldridge National Quality Award for seven years, and led two MBNQA site visit teams; and the faculty coordinator for ASSET (Aging Systems Sustainment and Enabling Technologies), where she found OSU faculty to complete the research the Defense Logistics Agency requested. She has also received several teaching awards, which she said is humbling given the caliber of teachers in IE&M. 
“I have the best job on earth. I get up every day and look forward to coming to work. I get to work with smart, caring people and hopefully, make a difference in students’ lives. I love my job.”
SCHOOL OF INDUSTRIAL 
ENGINEERING & MANAGEMENT 
3 
WHO’S WHO IN IE&M 
Growing up on a farm in Kansas, Darnell Bortz has some strong ties to his home state. But he decided to stray from the path his siblings chose and came to Oklahoma State to “burn his own trail.” Bortz is a member of Alpha Pi Mu, an athlete on the wrestling team and president of the Student-Athlete Advisory Committee (SAAC). He was recently named to the 2014 Academic All- Big 12 Wrestling Team’s first-team. Bortz was intrigued by the way IE’s analyze the small details but still think broad enough to see the big. Over the summer, he began his first role in a rotational program at Koch Fertilizer in Wichita, Kansas. Bortz will graduate this May with a double degree in Industrial Engineering & Management and Agricultural Economics. 
SPOTLIGHT 
Bharath Narayanan hopes to take what he learns here and take it with him to India to make a difference in the way logistics are used. By December 2014 he will be one step closer to this goal, having earned his Master of Science with an emphasis in Enterprise Systems and Supply Chains. After passing a competitive national entrance examination, he was admitted into the National Institute of Technology, Jalandhar - one of the top technical institutes in India - where he received his undergraduate degree. Narayanan is involved in two research projects and working on his thesis. “The best part about OSU is learning new things everyday. It makes me more self-confident about my technical abilities and at the same time makes me humbled due to the realization that there are practically infinite things more to learn.” 
Juan Ma took an unconventional path to getting her Ph.D. In 2010, she was admitted directly into the program after she received her bachelor’s degree. She is jointly advised by Dr. Kamath and Dr. Balasundaram. She is working on completing her dissertation on the field of network optimization and plans to defend it in December. Ma hopes to use her doctorate by applying her knowledge and techniques in resilient network design in real problems. She has received numerous scholarships and awards during the past two years, including: the Hanel Storage Systems Honor Scholarship, the second place co-recipient of the Automation Contest on Traffic Signal Management and the ISERC Best Paper Award in 2013 from the Operations Research Division. Ma is working on mathmatical optimization with an emphasis on the design of resiliant logistics distribution and supply chain networks under uncertainty. She likes this area because the work is innovative and has the potential of being applied in real-world projects. 
MASTERS STUDENT 
SPOTLIGHT 
Bharath Narayanan 
DOCTORAL STUDENT 
SPOTLIGHT 
Juan Ma 
“In the long run, I probably won’t remember the equations, the terms or the proper way to cite a paper. What I will remember is the approach to solve a problem and the people who painstakingly taught me that approach.” 
“One’s learning alone is indestructible and outstanding wealth, nothing else possesses this special value.” 
UNDERGRADUATE STUDENT SPOTLIGHT 
Darnell Bortz 
INDUSTRIAL ADVISORY BOARD 
MEMBER SPOTLIGHT 
Kristin Case 
A simple question in 2010 led to Kristin Case joining IAB. But that is just one more thing she can add to her impressive resume. Case is an independent consultant who focuses on designing, implementing and improving quality systems that are typically compliant with ISO 9001. Case, who has degrees in engineering, math and finance, said having an education in these areas gave her a set of analytical tools that can be applied to a variety of problems and opportunities. 
She served on ASQ’s Board of Directors and the Baldrige Performance Excellence Program as an examiner and team leader; has six ASQ certificates, earned the Six Sigma Master Black Belt and was awarded the “2012 Speaker of the Year” at the International Conference on ISO 9000. 
“I wear jeans to work. I get to work with everyone from the CEO to the hands-on technician, across almost all departments within a company which allows me multiple perspectives into work systems. I am continually learning new things (new industries, new technologies, new processes).” 
“At the center of your being, you know the answer; you know who you are and you know what you want.”
4 
HONORS AND AWARDS 
Oklahoma State IE&M Alumnus 
Recognized for Accomplishments 
SCHOOL OF INDUSTRIAL 
ENGINEERING & MANAGEMENT 
IEM Students Recently Admitted to Professional School 
The following students have recently been admitted to the Professional School of Industrial Engineering and Management. These students have successfully completed the pre-engineering requirements. 
Andie Allen 
Saeed Alshahrani 
Bryce Banhan 
Mason Faulkner 
Jeff Fitzsimmons 
Blake Fulton 
Kevin Gasperino 
Ian Giese 
Natasha Hagen 
Carter Hanophy 
Brianna Harris 
Caleb Jette 
Kaitlin Kliewer 
David Koesno 
Kaitlin Krause 
Ann Meister 
Rohit Mishra 
Bailey Nett 
Jeramy O’Berry 
Ryan Osmus 
Jack Pan 
Savannah Parsons 
Morgan Reiner 
Andrew Rillo 
Nader Shaker 
Nicole Simmons 
Patricia Tandra 
Tom Thomas 
Ryan Tjakrakartadinata 
Coree West 
Karlee Williams 
Hans Demmel, IE&M alumnus, has been named the 2014 Distinguished Alumnus for the Kate Gleason College of Engineering at Rochester Institute of Technology (RIT). This award recognizes professional accomplishments and the manner in which they positively reflect on RIT. 
This year, RIT honored 10 distinguished alumni, who stood out among the numerous accomplished graduates. 
Demmel works at Raytheon Missile Systems as the senior systems engineer. He is working on program strategy development in advanced missiles systems. 
IIE Graduate Wins at 
Regional Conference 
Pictured with Erin are the IIE officers and faculty advisor who attended the conference. Kaitlin Kliewer, Kaitlin Krause, Erin Lee, Ann Meister, Dr. Baski Balasundaram and Ian Giese. 
Ian Giese’s paper was selected as the winner of the 2014 Student Paper Competition organized by the IIE Process Industry Division. Ian entered the paper based on his summer internship work at Michelin’s Ardmore, Oklahoma plant titled “Michelin Recyclable Material Planning Tool.” 
Ian will be receiving his award at the 2014 IIE Annual Meeting in Montreal, Canada during May 31-June 3, 2014. Ian is the current Vice-President and President-Elect of the OSU IIE student chapter. 
IIE President-Elect Takes First in 
Student Paper Competition 
Erin Lee placed first in the Undergraduate Student Paper Competition held during the 2014 IIE South Central Regional Conference, at the University of Arkansas. Erin wrote and presented the paper based on her senior design project with Steven Miklosko and Amy Zeckser, titled "Process Improvement in Stillwater Medical Center's Same Day Surgery Department." 
IE&M student teams have won the regional competition in 2009, 2010, 2012 and placed second in 2013. The regional winners went on to win at the international competition in 2010 and 2012, as well as third place in 2009.
5 
HONORS AND AWARDS 
SCHOOL OF INDUSTRIAL 
ENGINEERING & MANAGEMENT 
Dinner & Awards Night 2013 
On Nov. 21, 2013, the IE&M department held the first Dinner and Awards Night. The night was full of stories, catching up with old friends and good food. Eight awards were given to students, faculty, staff, alumni and a company. Awards were given based on performance and support for the program. The alumni award was given to Donald and Cathey Humphreys, who were unable to attend. 
Dr. John Nazemetz presented Darnell Bortz the 2013 IEM Undergraduate Student Award. 
The 2013 IEM Undergraduate Student Award was also awarded to Emily Greer by Dr. David Pratt. 
Dr. Satish Bukkapatnam presented Sarang Baviskar the 2013 IEM Master’s Student Award. 
The 2013 IEM Doctoral Student Award presented to Akkarapol Sa-ngasoongsong. 
Laura Lee Brown received the 2013 IEM Staff Award. Her sister, Cindy Willis, was there to present it to her. 
The 2013 IEM Faculty Award went to Dr. Baski Balasundaram, presented by Dr. Sunderesh Heragu. 
Dr. William Kolarik presented Raytheon Missile the 2013 IEM Employer Award. Matt Williams accepted the award on its behalf. 
A special thanks to Mindy Bumgarner, Cassidy Young and Katelyn Kelly for organizing the event!
6 
WHAT’S GOING ON IN IE&M 
SCHOOL OF INDUSTRIAL 
ENGINEERING & MANAGEMENT 
IEM Students for a Day 
On January 29, eighth graders from Ponca City, Okla., visited the OSU College of Engineering, Architecture and Technology. The students learned about Industrial Engineering and Management, Biosystems Engineering, and Chemical Engineering. They visited the virtual reality lab and the unit operations lab. At the end of the day, the students enjoyed ice cream made with liquid nitrogen. 
Alpha Pi Mu Adds New Initiates and Pledges 
This past fall, the OSU chapter of Alpha Pi Mu initiated fifteen new members. The new initiates are: Sarang Baviskar, Sam Cannon, Avilon Dias, Abhishek Doshi, Eric Gilbert, Devin Hedgepeth, Nilesh Kanor, Miresha McClendon, Erica Poe, Morgan Reiner, Dhinesh Selvaraj, Nicole Simmons, Surender Singireddy and Rajesh Velu. Congratulations to these new initiates! 
On March 25, Nicholas Halpern, Kaitlin Kliewer, Andrea Lewis, Ann Meister, Hao “Jack” Pan, and Weikao Wu, will become initiated members of Alpha Pi Mu. 
Congratulations Graduates 
OSU held its fall commencement ceremonies on December 13 and 14. We would like to congratulate the following IE&M students for their hard-work and dedication to finish their degree. These 
students received either: Bachelor of Science in Industrial Engineering and Management (BSIE), Master of Science (MS), Master of Science in Engineering Technology Management (MSETM), or 
Doctorate of Philosophy (PhD). 
Ibrahim Al Shukaili (BSIE) 
Ahmed Alannsary (BSIE) 
Mansour Alyami (BSIE) 
Mina Azhar (MS) 
Thomas Box (MS) 
Stephen Burns (MS) 
Changqing Cheng (PhD) 
Bradley Coleman (MSETM) 
Daniel Feller (MS) 
Adam Fields (BSIE) 
Alberto Gallardo (BSIE) 
Alex Haar (BSIE) 
Amy Huntsman (MS) 
Evaristo Lopez Joseph (MS) 
Christopher Mahan (MSETM) 
Barrett Meysembourg (MSETM) 
Mahmoud Mistarihi (PhD) 
Randy Mueller (MSETM) 
Vatsal Pandey (MS) 
Abhishek Patel (MS) 
Timothy Pendergrass (MSETM) 
Justin Perry (BSIE) 
Jeremy Peters (MSETM) 
Danielle Prieto (MS) 
Roger Rabe (MSETM) 
Dale Ratheal (BSIE) 
Banafsheh Samareh Abolhasan (MS) 
Trenton Sandberg (MSETM) 
James Sullivan (BSIE) 
Sean Thomas (MSETM) 
Chad Thompson (MSETM) 
Michelle Timm (MSETM) 
Zeyu Wu (BSIE) 
The Fall 2013 Alpha Pi Mu initiates.
7 
SAS HEALTH & LIFE SCIENCES BLOG 
SCHOOL OF INDUSTRIAL 
ENGINEERING & MANAGEMENT 
What if scientists could not only identify the right strains for the yearly flu vaccine quickly, but also help marketers know when to advertise the vaccine’s availability? 
That was one of the questions posed to college students as part of the SAS Analytics and Data Mining Shootout. The answer from our award-winning Oklahoma State University team provides critical lessons to epidemiologists, supply chain specialists and marketing experts. 
What the students showed conclusively is that vaccine development, manufacturing and marketing shouldn’t be conducted in isolation. Predictive modeling that looks at all the variables of the deadly illness, and past efforts to prevent it through vaccination, offers cost-effective lessons in tackling the problem. 
I always encourage my data mining students to enter the Shootout. The most recent year’s topic was to address four research problems together: 
• 
Which virus to include in the flu vaccine. 
• 
Which promotion program to apply. 
• 
What amount of vaccine to produce. 
• 
How best to predict influenza’s impact. 
Students were given data sets from four states that included details on the number of people infected by influenza, hospitalizations and deaths – along with details on marketing plans (including costs). I quickly recognized that this wasn’t a pure statistical or epidemiological exercise. It couldn’t be modeled in isolation. Business considerations (like when the vaccine is available) play a key role, so I assembled competition groups that included students with different skill sets. 
Dissecting the problem 
Industrial engineering major Juan Ma led the effort of a team consisting of data mining students from business school and engineering school at OSU. The team answered each posed question. Using Southern Hemisphere flu statistics and a disease impact model, they chose the most virulent strains currently circulating. To choose the promotion plan, the students used data that showed the percent increase in vaccination (the lift rate) for each of the promotion plans offered. In building the model, they assigned three of their model states the plan that gave the largest notable gains for the smallest cost. With one state, lift rates improved so little with the cheapest plan that it made more sense to go with the more expensive marketing plan. 
“By choosing a model that carefully looks at when to distribute the vaccine and how to market it, you can reduce the impact of these viruses in the coming flu season,’’ Juan says. “When we looked at the literature no one had really tested this type of prevention model.’’ 
Then the group looked at production costs and delivery schedules and discovered something that real-world flu fighters could learn from: It is ineffective to spend money marketing the vaccine until enough is available to meet demand. 
Taking this a step further, once the supply is high, “it made sense to start promotions at the week where there is a drop in the number of inoculations.’’ Juan noted. The group also looked at which model was best at predicting when the flu would hit a given state, allowing the marketers and vaccine distributors the chance to get in front of the outbreak by a few weeks. 
The students’ work is theoretical but the judges saw its potential – that analytics can be used to look at the whole problem, rather than public health officials looking at the issue from the more piecemeal that is common today. 
Dr. Chakraborty is a Professor of Marketing in the Spears School of Business at OSU. He teaches a variety of courses, including data mining & CRM applications. Juan Ma is a doctoral candidate in the School of Industrial Engineering & Management. 
The Right Time for a Vaccine 
By Dr. Goutam Chakraborty
A native of Tulsa, Oklahoma, Donald Humphreys earned a Bachelor of Science in Industrial Engineering and Management from Oklahoma State University in 1971. He served in the U.S. Army from 1972-1974. He then obtained an M.B.A. from The Wharton School of the University of Pennsylvania before joining Exxon Chemical Company in 1976. After several assignments in Houston, Baton Rouge and Baytown, he transferred to Exxon Corporation in New York as senior financial advisor in the Controller’s Department. In 1988, he moved to Exxon Company, International as financial reporting manager and later served as assistant general auditor. Two years later, Humphreys became upstream controller of Exxon Company, U.S.A. In 1993, he moved to Kuala Lumpur, Malaysia as financial director of the Exxon Companies in Malaysia. Humphreys became an assistant treasurer of Exxon Corporation in January 1997 and in July was elected vice president and controller in July 1997. With the merger with Mobil in 1999, Humphreys was named vice president and controller of ExxonMobil Corporation. In July 2004, he was named vice president and treasurer of ExxonMobil Corporation. He was elected senior vice president and treasurer and also joined the Corporation’s Management Committee effective January 25, 2006. He served the Corporation as principal financial officer from 2004 until his retirement in January 2013. Humphreys was elected as an Independent Director of Rosneft, Russia’s largest oil company in 2013. He also serves as a Director of the Perot Museum of Nature and Science in Dallas, Texas. Humphreys has previously served as a Director on the boards of the Texas Parks and Wildlife Foundation, Junior Achievement and the Financial Accounting Standards Advisory Council. In addition, Humphreys has served as a Trustee of the Oklahoma State University Foundation and is a Life Member of the OSU Alumni Association. He is an OSU Distinguished Alumnus and a member of the Halls of Fame for OSU Alumni, the Spears School of Business and the College of Engineering, Architecture and Technology. He and his wife, Cathey, were named Henry G. Bennett Distinguished Fellows in 2010. In 2011, he delivered the Fall Commencement Address and was awarded a Doctorate of Human Letters by the regents of OSU. 
The Humphreys’ share a passion for the benefits of higher education and international studies. They have endowed scholarships, programs and chairs at OSU, OU, Wharton and the University of Tulsa. The Humphreys’ have three daughters and two grandsons who all live in Dallas. They enjoy traveling around the country and the world to see new sights and enjoy new experiences. 
8 
SCHOOL OF INDUSTRIAL 
ENGINEERING & MANAGEMENT 
Donald Humphreys 
ALUMNI SPOTLIGHT 
How has the IEM degree helped you? 
The degree helped me form a solid foundation in logical thinking and problem solving. It also helped me with a good understanding of detailed process management. We were able to apply process management to many activities within ExxonMobil Corporation, which allowed us to reduce our costs significantly and instill a culture of continuous performance improvement. 
What aspects of your affiliation with OSU (while you were a student) or your faculty interactions stand out? 
I especially enjoyed my classes with Dr. Jim Shamblin and Dr. Hamed K. Eldin in the IEM school. Aside from academics, I was able to form lifelong friendships with my fraternity brothers at Sigma Nu. 
What has motivated you to stay engaged with OSU years after you have graduated? 
We moved so often over the years that I was not really able to reconnect with OSU until we settled in Dallas in 1997. Then we began to re-engage at OSU. When Burns Hargis (one of my fraternity brothers) became president of the university, and when we got to know Boone Pickens our philanthropic engagement was inspired. Luckily, we were able to give back to OSU in the Engineering School and through our passion for International Studies. 
What do you think the future holds for current IEM students? 
The future is bright for talented IEM students. My advice is to work as hard as you can on whatever tasks are assigned to you. 
Q&A 
Give your supervisor input on your career aspirations and take advantage of any opportunity that is presented to you. 
What are some highlights of your career? 
One of the most significant highlights of my career was being on the management team to put together the Exxon and Mobil merger. I was able to be involved on the deal itself and then on the transition team for the new combined company. We worked incredibly hard to make it successful. I think it was a textbook execution of all our detailed planning work, and the merger was extremely successful. 
Why is international exposure important for today’s engineers? How would they benefit from availing of study abroad opportunities? 
Cathey and I truly believe in the benefits of study abroad. Our three daughters went to an international school when we lived in Malaysia and each of them had study abroad experiences in college. Those experiences helped inform and enhance their personal development. We think future engineers and all students would benefit from spending at least a semester studying abroad. It will increase their self-confidence, introduce them to different cultures, enhance their perspective on the world and let them see how other people view our country. We believe this very strongly. We have endowed chairs in each of the colleges to focus on this area and have provided direct scholarship support for study abroad. There have been 100 Humphreys Scholars up to this point, and we are hoping to have many more.
SCHOOL OF INDUSTRIAL 
ENGINEERING & MANAGEMENT 
9 
The Oklahoma Industrial Assessment Center (IAC) focuses on energy, water, waste and productivity issues in a plant to make it more efficient and productive. One-half of the IAC mission is to work with clients on saving energy and money; the other half is to train future energy engineers. Once many of the student employees graduate, they secure professional employment in the energy conservation field, as well as credentials for professional engineer (PE) and AEE certified energy manager (CEM) status. 
Dr. Wayne Turner, IE&M emeritus, founded this program, which has provided services for more than three decades. 
Today, Dr. William Kolarik directs the center. Currently, it is funded by a $1.5 million, five-year competitive contract with the U.S. Department of Energy. The University of Arkansas and Wichita State University serve as affiliates of the IAC. Some of the qualifications and expectations for clients include: 
• 
Small or medium-sized manufacturer (SIC code 2,000 - 3,999) 
• 
Energy usage above $100,000 per year 
• 
Expectation: recommendations for saving in excess of 10 percent of the total energy bill. 
The IAC program allows students to work with industrial clients, including on-site assessment and reporting, under an engineering faculty member’s supervision. There are numerous steps to the assessment process, including: preliminary information supplied by the client, safety requirements, security clearances, an initial plant visit, identifying ways to be more energy efficient, analyzing possible waste prevention opportunities, and the closing meeting where the team presents its findings for the day. 
After the plant visit, the IAC team spends time researching, evaluating and developing the recommendations. If additional information is needed, the team will get in touch with plant personnel and request additional information. The cost-effective assessment recommendations (ARs) are combined in a final assessment report that is sent to the client and to the US Department of Energy’s technical field manager, the Center for Advanced Energy Systems (CAES) at Rutgers University in New Jersey. 
The report quantifies current energy and waste management costs and recommends specific opportunities for energy conservation, waste prevention and productivity improvement. 
About one year after the assessment, the client is contacted to determine the extent to which the recommendations have been implemented. IAC staff will also ask questions to understand how well the content of the report has met the needs of the client. In addition, any use of the recommendations by sister plants or other business contacts will be noted for their benefits to overall energy savings. Past assessment follow-up surveys indicate that about 50 percent of all recommendations are implemented successfully at the plants visited by the IAC team. 
For more information on the IAC, contact Dr. William Kolarik at william.kolarik@okstate.edu 
INDUSTRIAL ASSESSMENT CENTER
SCHOOL OF INDUSTRIAL 
ENGINEERING & MANAGEMENT 
10 
RESEARCH GRANTS 
S. Bukkapatnam*, R. Komanduri and Z. Kong, Charac- 
terization and Real-Time Defect Mitigation in Chemi- 
cal/Mechanical Polishing of Microelectronic Wafers 
Using Decision Theory and MultiSensor Fusion, Na- 
tional Science Foundation, July 2010 - June 2014, 
$454,000. 
S. Bukkapatnam*, R. Singh and Z. Kong, Atomis- 
tic Dynamics of Acoustic Emission (AE) Generation in 
Ultra-Precision Machining (UPM) for Incipient Anomaly 
Detection, National Science Foundation, June 2013 
- May 2016, $200,000. 
S. Butenko*, V. Boginski and B. Balasundaram, Clique 
Relaxations in Biological and Social Network Analysis: 
Foundations and Algorithms, Air Force Office of Sci- 
entific Research, July 2012 – June 2015, $452,942. 
J. Cecil, EAGER: US IGNITE: Web-architectures for Ex- 
tensible, Adaptable and Scalable Manufacturing, Na- 
tional Science Foundation, Sept. 2012 - Aug. 2014, 
$50,000. 
J. Cecil, Collaborative Research: US IGNITE: EAGER: 
Exploring Ultrafast Networks for Training Surgeons 
Using Virtual Reality Based Environments, Nation- 
al Science Foundation, Oct. 2012 - Sept. 2014, 
$150,000. 
D. Chandler*, J. Cecil, Augmented Reality for Research, 
Education and Outreach, Oklahoma State Universi- 
AWARDS 
B. Balasundaram, First place co-recipient, 2013 
President’s Cup for Creative Interdisciplinari- 
ty, member of iCREST Center for Bioinformatics 
and Computational Biology (team leader Dr. Rakesh 
Kaundal), Oklahoma State University, Dec. 2013 
B. Balasundaram, Recipient, 2013 OSU Award of 
Excellence for Advisement, Oklahoma State Uni- 
versity, Dec. 2013 
B. Balasundaram, Co-Recipient of the 2013 ISERC 
Best Paper Award (Operations Research Track 
from the IIE Operations Research Division), May 
2013. 
J. Cecil, Member of Second place Team award, OSU 
President’s Cup for Creative Interdisciplinarity 
for Program in Space Engineering and Archi- 
tecture, 2013 
J. Cecil, Riata Faculty Fellow, OSU, 2012 and 2013. 
M. Kamath, Recipient, Regents Distinguished 
Teaching Award, College of Engineering, 
Architecture and Technology, Oklahoma State 
University, 2013 
M. Kamath, Recipient, Lockheed Martin Aeronau- 
tics Teaching Excellence Award, College of 
Engineering, Architecture and Technology, 
Oklahoma State University, 2013 
INFORMS OSU Chapter, Recipient, Magna Cum 
Laude Award, Oct. 2013 
T. Liu, Recipient, Merrick Foundation Teaching 
Award, Oklahoma State University, 2013 
ty, Aug. 2012 - Aug. 2014 
S.S. Heragu*, M. Kamath and C. DeYong, Real-time De- 
cision Support System for Healthcare and Public Health 
Protection, University of Louisville Research Foundation, 
Inc., for US Department of Homeland Security, Aug. 
2013 - June 2014, $480,002. 
S.S. Heragu*, B. Balsundaram, M. Kamath and T. Liu, 
“RFID Technology Center at the University of Louisville,” 
Defense Logistics Agency, Jan. 1, 2014 - March 28, 
2014, $235,000. 
W. Kolarik, Industrial Assessment Center Program, U.S. 
Department of Energy, 2011-2016, $1,500,000. 
Z. Kong*, S. Bukkapatnam and R. Komanduri, Recurrent 
Nested Dirichlet Process for Real-Time Defect Detec- 
tion in Copper Chemical Mechanical Planarization Pro- 
cess, National Science Foundation, July 2010 - June 
2014, $310,000. 
T. Liu, S. Bukkapatnam Y. Hong, N. Wang and H. Yu, 
Black Ice Detection and Road Closure and Warning Con- 
trol System for Oklahoma, Oklahoma Department of 
Transportation, Oct. 2012 - Sept. 2014, $230,544. 
J. Nazemetz, Motorcycle Crash Causation Study, United 
States Department of Transportation-Federal Highway 
Administration, April 2012 - March 2015, $2,514,868. 
A trust was recently established on behalf of an alumnus, who donated $106,000 in scholarships to the School of Industrial Engineering and Management. The students and faculty greatly appreciate this gift and it will go a long way in supporting students for years to come. 
* Principal Investigator
SCHOOL OF INDUSTRIAL 
ENGINEERING & MANAGEMENT 
RESEARCH ARTICLES 
11 
S. Butenko, O. Yezerska, and B. Balasundaram. Vari- 
able objective search. Journal of Heuristics, Spe- 
cial Issue on Unconstrained Quadratic Binary Optimi- 
zation, 19(4):697-709, 2013. 
X. Cai, S.S. Heragu and Y. Liu “Modeling and Evaluat- 
ing the AVS/RS with Tier-to-Tier Vehicles Using 
Semi-Open Queuing Network,” to appear in IIE 
Transactions, 2014. 
M. Carvalho, A. Sorokin, V. Boginski, and B. Balasun- 
daram, Topology Design for On-Demand Dual-Path 
Routing in Wireless Networks. Optimization Lett- 
ers, Special Issue on Dynamics of Information Sys- 
tems, 7(4):695-707, 2013. 
J. Cecil, D. Chandler, Cyber Physical Systems and 
Technologies for Next Generation e-Learning Activi- 
ties, in press, Innovations 2014, W. Aung et al. 
(eds), iNEER, Potomac, MD, USA 
J. Cecil, D. Chandler, M. Mwavita, Virtual Environments 
in Engineering Education, accepted for publication, 
International Journal of Emerging Technologies 
in Learning. 
J. Cecil, J. Jones, VREM: An Advanced Virtual Environ- 
ment for Micro Assembly, accepted for publication, 
International Journal of Advanced Manufactur- 
ing Technology. 
J. Cecil, M. Pirela-Cruz, Virtual Environment for Micro 
Surgery, accepted for publication, International 
Journal of Virtual Reality. 
B. Ekren S.S. Heragu, A. Krishnamurthy and C.J. 
Malmborg, “Matrix-Geometric Solution for Semi 
Open Queuing Network Model of Autonomous Vehi- 
cle Storage and Retrieval System,” to appear in 
Computers and Industrial Engineering, 2014. 
A. Gupta, G.W. Evans and S.S. Heragu, “Simulation 
and Optimization Modeling for Drive-Through Mass 
Vaccination – A Generalized Approach,” to appear in 
Simulation Modeling Practice and Theory,2014. 
A. Gupta and S.S. Heragu, “CONWIP: Closed or Semi 
Open Queuing Network?,” to appear in Interna- 
tional Journal of Operational Research, 2014. 
F. Mahdavi Pajouh, B. Balasundaram, and O. Prokop- 
yev, On characterization of maximal independent 
sets via quadratic optimization, Journal of Heuris- 
tics, Special Issue on Unconstrained Quadratic Bin- 
ary Optimization, 19(4):629-644, 2013. 
F. Mahdavi Pajouh, Z. Miao and B. Balasundaram. A 
branch-and-bound approach for maximum quasi- 
cliques. To appear in Annals of Operations Re- 
search, DOI 10.1007/s10479-012-1242-y. 
F. Mahdavi Pajouh, D. Xing, Y. Zhou, S. Hariharan, 
B. Balasundaram, T. Liu, and R. Sharda. A specialty 
steel bar company uses analytics to determine 
available-to-promise dates. Interfaces, 43(6):503 
517, 2013. 
Z. Miao, B. Balasundaram and E. L. Pasiliao. An exact 
algorithm for the maximum probabilistic clique 
problem. To appear in Journal of Combinatorial 
Optimization. DOI: 10.1007/s10878-013-9699-4 
M. Onal, W. van den Heuvel and T. Liu, A Note on 
“The Economic Lot Sizing Problem with Inventory 
Bounds”, European Journal of Operational Re- 
search, 223 (1), 290–294, 2012. 
D. Roy, A. Krishnamurthy, S.S. Heragu, and C.J. 
Malmborg, “Blocking Effects in Warehouse Sys- 
tems with Autonomous Vehicles,” to appear in 
IEEE Transactions on Automation Science 
and Engineering, 2014. 
K. Satyam, A. Krishnamurthy, and M. Kamath, 
“Solving general multi-class closed queuing 
networks using parametric decomposition,” Com- 
puters and Operations Research, 40, pp. 1777 
- 1789, 2014 
S. Srivathsan and M. Kamath, “Modeling 
production-inventory systems,” in A.B. Badiru, 
editor, Second Edition of the Handbook of Indus- 
trial and Systems Engineering, Taylor and Francis, 
Boca Raton, USA, forthcoming, 2013 
S. Trukhanov, C. Balasubramaniam, B. Balasunda- 
ram, and S. Butenko. Algorithms for detecting 
optimal hereditary structures in graphs, with ap- 
plication to clique relaxations. Computational 
Optimization and Applications, 56(1):113-130, 
2013. 
U.R. Tuzkaya, S.S. Heragu, G.W. Evans and M.L. 
Johnson (2011), Designing a Large-Scale Emer- 
gency Network – A Case Study for Kentucky,” to 
appear in European Journal of Industrial Engi- 
neering, 2014.
SCHOOL OF INDUSTRIAL 
ENGINEERING & MANAGEMENT 
WHAT’S NEW IN IE&M 
322 Engineering North 
Oklahoma State University 
Stillwater, OK 74078 
Industrial Engineering and Management at OSU was ranked in the top 10 
“Best Buys” for engineering professionals pursuing higher education master’s 
degrees online, based on a national survey by GetEducated.com. 
In January and February, a few of 
the offices received a “face lift,” with 
new carpet, ceiling tiles, paint and 
furniture.

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Spring 2014 Newsletter

  • 1. OKLAHOMA STATE UNIVERSITY SCHOOL OF INDUSTRIAL ENGINEERING & MANAGEMENT CoCwonbnoeyctions I hope you enjoyed reading the first edition of Cowboy Connections sent last Fall. There is a lot to share in this newsletter. We are in the midst of developing a strategic plan. I will send the goals we have for IEM in the areas of education, research and outreach in a separate mailing. Please share your comments on the goals when you receive it. IEM is also undergoing a major renovation. Five faculty offices have already been refurbished, a few more will be updated this Spring and a state-of-the- art conference room and student study area will be completed by the end of the summer. Dr. Paul Tikalsky, Dean of the College of Engineering, Architecture and Technology, has begun implementing other renovation plans throughout the College. Engineering North itself will receive significant funding for replacement of the elevators and remodeling the lobby and cor-ridors. Plans are underway for an undergraduate research lab building that will house laboratories in various disciplines in a new building – location and design to be finalized in the next few months. Last Fall, we graduated 10 Bachelors, 20 Masters and 2 PhD students. Thir-ty- one students were recently admitted to the IEM professional school. Our faculty, staff and students continue to receive University-wide and na-tional awards. A senior design project team placed first in the Institute of In-dustrial Engineer’s (IIE’s) South-Central Regional conference in Fayetteville, AR. The IIE student chapter President-Elect’s paper was selected as winner of the 2014 student paper competition by the IIE Process Industry division. Congratulations Erin Lee and Ian Giese. IEM also hosted a faculty, staff, student, employer and alumni recognition night last fall in November to celebrate the achievements and recognize outstanding nominees in each category. Pictures of awardees are included on page 5. We hope to continue this practice each year on the Thursday prior to Thanksgiving. This will be the School’s way of saying ‘thank you’ to all our constituents. 2013 and 2014 continue to be transition years. Dr. Zhenyu (James) Kong moved to Virginia Tech and Dr. Satish Bukkapatnam moved to Texas A&M. We wish them the most success in their new positions and hope to collabo-rate with them and the two Universities. One staff and two faculty searches are underway and I will update you about that in the next newsletter. I have been spending a good part of my time meeting with alumni. Of course, with thousands of alumni all over the country and the world, this will be an on-going activity. If the organization you are working for has several IEM alumni, we would love to visit and share with you the exciting changes taking place in IEM at OSU. Go Pokes! Sunderesh S. Heragu, Professor and Head Donald and Cathey Humphreys Chair Industrial Engineering & Management Newsletter Volume 2, Issue 1 February 2014 A Message from the School Head Table of Contents Dr. Sunderesh S. Heragu School Head Dr. Manjunath Kamath Graduate Program Director Dr. David B. Pratt Undergraduate Program Director Faculty, Staff and Industrial Advisory Board Members List Page 2 Faculty and Staff Spotlights Page 2 Student Spotlights Page 3 Industrial Advisory Board Member Spotlight Page 3 Honors and Awards Page 4 What’s Going on in IE&M Page 6 SAS Health & Life Science Blog Page 7 Alumni Spotlight Page 8 Industrial Assessment Center Page 9 Research Grants, Research Articles and Awards Page 10 1 A Newsletter Published by IEM at OSU 322 Engineering North Stillwater, OK 74074 405-744-6055 iem.okstate.edu Oklahoma State IE&M @OkStateIEM
  • 2. SCHOOL OF INDUSTRIAL ENGINEERING & MANAGEMENT WHO’S WHO IN IE&M 2 SPOTLIGHT FACULTY SPOTLIGHT IE&M Faculty and Staff Dr. Balabhaskar Balasundaram Associate Professor Laura Brown Senior Financial Assistant Mindy Bumgarner Sr. Administrative Support Specialist Dr. J. Cecil Associate Professor Dr. Terry Collins Associate Professor Dr. Camille DeYong Associate Professor Dr. Tieming Liu Associate Professor Dr. John W. Nazemetz Associate Professor Dr. David Pratt Undergraduate Program Director Dr. Paul E. Rossler Adjunct Associate Professor Dr. Leva Swim Adjunct Associate Professor Cassidy Young Sr. Administrative Support Assistant to the Graduate Program Director Dr. Jennifer Glenn Adjunct Associate Professor Dr. Sunderesh Heragu Professor & Department Head Dr. Ricki G. Ingalls Associate Professor Dr. Manjunath Kamath Graduate Program Director Katelyn Kelly Work-study Student Dr. William J. Kolarik Professor Warren Blackmon Michelin North America Kristin Case Owner, CaseConsults Subodh Chitre Deloitte Consulting Dan Crawford Power Costs, Inc. Industrial Advisory Board Katie Speakes Lockheed Martin Matt Turner INTEGRIS Health Matthew Williams Raytheon Missle Systems Jeff McKnight SCIFIT Systems, Inc. Andrea Nightingale ConocoPhillips Cara Noltensmeyer Devon Energy David Reed Webco Industries Camille DeYong Katelyn Kelly joined the department in September 2013 as a work-study student. During her time here, she has created invitations and fliers, and both editions of this newsletter. She is a multimedia journalism senior, and graduates in May. Her greatest accomplishment, to date, was getting to create a wedding issue for The Oklahoman during her internship in the summer of 2013, she said. Kelly hopes to use the skills she has acquired here, in a future career. When she is not studying or working, Kelly enjoys random adventures with her sorority sisters and spending time with her four little sisters. STAFF SPOTLIGHT Katelyn Kelly “I would like to thank the IE&M staff and faculty for the opportunities I have been given and being so welcoming.” Dr. Camille DeYong is no stranger to Oklahoma State. She earned her undergraduate degree in mathematics education, and master’s and doctorate degrees in industrial engineering and management. DeYong taught high school math for three years before starting at the Hertz Data Center as the first full- time IE. Now, starting her 20th year here at Oklahoma State, she serves as the director of the MSETM program. “I like seeing the ‘light bulb’ go on when a student is able to conquer a difficult concept,” she said. “None of us were born knowing how to do calculus, or probability/statistics. It takes hard work and practice. Seeing that pay off for a student is very rewarding.” DeYong served as: an examiner for the Malcolm Baldridge National Quality Award for seven years, and led two MBNQA site visit teams; and the faculty coordinator for ASSET (Aging Systems Sustainment and Enabling Technologies), where she found OSU faculty to complete the research the Defense Logistics Agency requested. She has also received several teaching awards, which she said is humbling given the caliber of teachers in IE&M. “I have the best job on earth. I get up every day and look forward to coming to work. I get to work with smart, caring people and hopefully, make a difference in students’ lives. I love my job.”
  • 3. SCHOOL OF INDUSTRIAL ENGINEERING & MANAGEMENT 3 WHO’S WHO IN IE&M Growing up on a farm in Kansas, Darnell Bortz has some strong ties to his home state. But he decided to stray from the path his siblings chose and came to Oklahoma State to “burn his own trail.” Bortz is a member of Alpha Pi Mu, an athlete on the wrestling team and president of the Student-Athlete Advisory Committee (SAAC). He was recently named to the 2014 Academic All- Big 12 Wrestling Team’s first-team. Bortz was intrigued by the way IE’s analyze the small details but still think broad enough to see the big. Over the summer, he began his first role in a rotational program at Koch Fertilizer in Wichita, Kansas. Bortz will graduate this May with a double degree in Industrial Engineering & Management and Agricultural Economics. SPOTLIGHT Bharath Narayanan hopes to take what he learns here and take it with him to India to make a difference in the way logistics are used. By December 2014 he will be one step closer to this goal, having earned his Master of Science with an emphasis in Enterprise Systems and Supply Chains. After passing a competitive national entrance examination, he was admitted into the National Institute of Technology, Jalandhar - one of the top technical institutes in India - where he received his undergraduate degree. Narayanan is involved in two research projects and working on his thesis. “The best part about OSU is learning new things everyday. It makes me more self-confident about my technical abilities and at the same time makes me humbled due to the realization that there are practically infinite things more to learn.” Juan Ma took an unconventional path to getting her Ph.D. In 2010, she was admitted directly into the program after she received her bachelor’s degree. She is jointly advised by Dr. Kamath and Dr. Balasundaram. She is working on completing her dissertation on the field of network optimization and plans to defend it in December. Ma hopes to use her doctorate by applying her knowledge and techniques in resilient network design in real problems. She has received numerous scholarships and awards during the past two years, including: the Hanel Storage Systems Honor Scholarship, the second place co-recipient of the Automation Contest on Traffic Signal Management and the ISERC Best Paper Award in 2013 from the Operations Research Division. Ma is working on mathmatical optimization with an emphasis on the design of resiliant logistics distribution and supply chain networks under uncertainty. She likes this area because the work is innovative and has the potential of being applied in real-world projects. MASTERS STUDENT SPOTLIGHT Bharath Narayanan DOCTORAL STUDENT SPOTLIGHT Juan Ma “In the long run, I probably won’t remember the equations, the terms or the proper way to cite a paper. What I will remember is the approach to solve a problem and the people who painstakingly taught me that approach.” “One’s learning alone is indestructible and outstanding wealth, nothing else possesses this special value.” UNDERGRADUATE STUDENT SPOTLIGHT Darnell Bortz INDUSTRIAL ADVISORY BOARD MEMBER SPOTLIGHT Kristin Case A simple question in 2010 led to Kristin Case joining IAB. But that is just one more thing she can add to her impressive resume. Case is an independent consultant who focuses on designing, implementing and improving quality systems that are typically compliant with ISO 9001. Case, who has degrees in engineering, math and finance, said having an education in these areas gave her a set of analytical tools that can be applied to a variety of problems and opportunities. She served on ASQ’s Board of Directors and the Baldrige Performance Excellence Program as an examiner and team leader; has six ASQ certificates, earned the Six Sigma Master Black Belt and was awarded the “2012 Speaker of the Year” at the International Conference on ISO 9000. “I wear jeans to work. I get to work with everyone from the CEO to the hands-on technician, across almost all departments within a company which allows me multiple perspectives into work systems. I am continually learning new things (new industries, new technologies, new processes).” “At the center of your being, you know the answer; you know who you are and you know what you want.”
  • 4. 4 HONORS AND AWARDS Oklahoma State IE&M Alumnus Recognized for Accomplishments SCHOOL OF INDUSTRIAL ENGINEERING & MANAGEMENT IEM Students Recently Admitted to Professional School The following students have recently been admitted to the Professional School of Industrial Engineering and Management. These students have successfully completed the pre-engineering requirements. Andie Allen Saeed Alshahrani Bryce Banhan Mason Faulkner Jeff Fitzsimmons Blake Fulton Kevin Gasperino Ian Giese Natasha Hagen Carter Hanophy Brianna Harris Caleb Jette Kaitlin Kliewer David Koesno Kaitlin Krause Ann Meister Rohit Mishra Bailey Nett Jeramy O’Berry Ryan Osmus Jack Pan Savannah Parsons Morgan Reiner Andrew Rillo Nader Shaker Nicole Simmons Patricia Tandra Tom Thomas Ryan Tjakrakartadinata Coree West Karlee Williams Hans Demmel, IE&M alumnus, has been named the 2014 Distinguished Alumnus for the Kate Gleason College of Engineering at Rochester Institute of Technology (RIT). This award recognizes professional accomplishments and the manner in which they positively reflect on RIT. This year, RIT honored 10 distinguished alumni, who stood out among the numerous accomplished graduates. Demmel works at Raytheon Missile Systems as the senior systems engineer. He is working on program strategy development in advanced missiles systems. IIE Graduate Wins at Regional Conference Pictured with Erin are the IIE officers and faculty advisor who attended the conference. Kaitlin Kliewer, Kaitlin Krause, Erin Lee, Ann Meister, Dr. Baski Balasundaram and Ian Giese. Ian Giese’s paper was selected as the winner of the 2014 Student Paper Competition organized by the IIE Process Industry Division. Ian entered the paper based on his summer internship work at Michelin’s Ardmore, Oklahoma plant titled “Michelin Recyclable Material Planning Tool.” Ian will be receiving his award at the 2014 IIE Annual Meeting in Montreal, Canada during May 31-June 3, 2014. Ian is the current Vice-President and President-Elect of the OSU IIE student chapter. IIE President-Elect Takes First in Student Paper Competition Erin Lee placed first in the Undergraduate Student Paper Competition held during the 2014 IIE South Central Regional Conference, at the University of Arkansas. Erin wrote and presented the paper based on her senior design project with Steven Miklosko and Amy Zeckser, titled "Process Improvement in Stillwater Medical Center's Same Day Surgery Department." IE&M student teams have won the regional competition in 2009, 2010, 2012 and placed second in 2013. The regional winners went on to win at the international competition in 2010 and 2012, as well as third place in 2009.
  • 5. 5 HONORS AND AWARDS SCHOOL OF INDUSTRIAL ENGINEERING & MANAGEMENT Dinner & Awards Night 2013 On Nov. 21, 2013, the IE&M department held the first Dinner and Awards Night. The night was full of stories, catching up with old friends and good food. Eight awards were given to students, faculty, staff, alumni and a company. Awards were given based on performance and support for the program. The alumni award was given to Donald and Cathey Humphreys, who were unable to attend. Dr. John Nazemetz presented Darnell Bortz the 2013 IEM Undergraduate Student Award. The 2013 IEM Undergraduate Student Award was also awarded to Emily Greer by Dr. David Pratt. Dr. Satish Bukkapatnam presented Sarang Baviskar the 2013 IEM Master’s Student Award. The 2013 IEM Doctoral Student Award presented to Akkarapol Sa-ngasoongsong. Laura Lee Brown received the 2013 IEM Staff Award. Her sister, Cindy Willis, was there to present it to her. The 2013 IEM Faculty Award went to Dr. Baski Balasundaram, presented by Dr. Sunderesh Heragu. Dr. William Kolarik presented Raytheon Missile the 2013 IEM Employer Award. Matt Williams accepted the award on its behalf. A special thanks to Mindy Bumgarner, Cassidy Young and Katelyn Kelly for organizing the event!
  • 6. 6 WHAT’S GOING ON IN IE&M SCHOOL OF INDUSTRIAL ENGINEERING & MANAGEMENT IEM Students for a Day On January 29, eighth graders from Ponca City, Okla., visited the OSU College of Engineering, Architecture and Technology. The students learned about Industrial Engineering and Management, Biosystems Engineering, and Chemical Engineering. They visited the virtual reality lab and the unit operations lab. At the end of the day, the students enjoyed ice cream made with liquid nitrogen. Alpha Pi Mu Adds New Initiates and Pledges This past fall, the OSU chapter of Alpha Pi Mu initiated fifteen new members. The new initiates are: Sarang Baviskar, Sam Cannon, Avilon Dias, Abhishek Doshi, Eric Gilbert, Devin Hedgepeth, Nilesh Kanor, Miresha McClendon, Erica Poe, Morgan Reiner, Dhinesh Selvaraj, Nicole Simmons, Surender Singireddy and Rajesh Velu. Congratulations to these new initiates! On March 25, Nicholas Halpern, Kaitlin Kliewer, Andrea Lewis, Ann Meister, Hao “Jack” Pan, and Weikao Wu, will become initiated members of Alpha Pi Mu. Congratulations Graduates OSU held its fall commencement ceremonies on December 13 and 14. We would like to congratulate the following IE&M students for their hard-work and dedication to finish their degree. These students received either: Bachelor of Science in Industrial Engineering and Management (BSIE), Master of Science (MS), Master of Science in Engineering Technology Management (MSETM), or Doctorate of Philosophy (PhD). Ibrahim Al Shukaili (BSIE) Ahmed Alannsary (BSIE) Mansour Alyami (BSIE) Mina Azhar (MS) Thomas Box (MS) Stephen Burns (MS) Changqing Cheng (PhD) Bradley Coleman (MSETM) Daniel Feller (MS) Adam Fields (BSIE) Alberto Gallardo (BSIE) Alex Haar (BSIE) Amy Huntsman (MS) Evaristo Lopez Joseph (MS) Christopher Mahan (MSETM) Barrett Meysembourg (MSETM) Mahmoud Mistarihi (PhD) Randy Mueller (MSETM) Vatsal Pandey (MS) Abhishek Patel (MS) Timothy Pendergrass (MSETM) Justin Perry (BSIE) Jeremy Peters (MSETM) Danielle Prieto (MS) Roger Rabe (MSETM) Dale Ratheal (BSIE) Banafsheh Samareh Abolhasan (MS) Trenton Sandberg (MSETM) James Sullivan (BSIE) Sean Thomas (MSETM) Chad Thompson (MSETM) Michelle Timm (MSETM) Zeyu Wu (BSIE) The Fall 2013 Alpha Pi Mu initiates.
  • 7. 7 SAS HEALTH & LIFE SCIENCES BLOG SCHOOL OF INDUSTRIAL ENGINEERING & MANAGEMENT What if scientists could not only identify the right strains for the yearly flu vaccine quickly, but also help marketers know when to advertise the vaccine’s availability? That was one of the questions posed to college students as part of the SAS Analytics and Data Mining Shootout. The answer from our award-winning Oklahoma State University team provides critical lessons to epidemiologists, supply chain specialists and marketing experts. What the students showed conclusively is that vaccine development, manufacturing and marketing shouldn’t be conducted in isolation. Predictive modeling that looks at all the variables of the deadly illness, and past efforts to prevent it through vaccination, offers cost-effective lessons in tackling the problem. I always encourage my data mining students to enter the Shootout. The most recent year’s topic was to address four research problems together: • Which virus to include in the flu vaccine. • Which promotion program to apply. • What amount of vaccine to produce. • How best to predict influenza’s impact. Students were given data sets from four states that included details on the number of people infected by influenza, hospitalizations and deaths – along with details on marketing plans (including costs). I quickly recognized that this wasn’t a pure statistical or epidemiological exercise. It couldn’t be modeled in isolation. Business considerations (like when the vaccine is available) play a key role, so I assembled competition groups that included students with different skill sets. Dissecting the problem Industrial engineering major Juan Ma led the effort of a team consisting of data mining students from business school and engineering school at OSU. The team answered each posed question. Using Southern Hemisphere flu statistics and a disease impact model, they chose the most virulent strains currently circulating. To choose the promotion plan, the students used data that showed the percent increase in vaccination (the lift rate) for each of the promotion plans offered. In building the model, they assigned three of their model states the plan that gave the largest notable gains for the smallest cost. With one state, lift rates improved so little with the cheapest plan that it made more sense to go with the more expensive marketing plan. “By choosing a model that carefully looks at when to distribute the vaccine and how to market it, you can reduce the impact of these viruses in the coming flu season,’’ Juan says. “When we looked at the literature no one had really tested this type of prevention model.’’ Then the group looked at production costs and delivery schedules and discovered something that real-world flu fighters could learn from: It is ineffective to spend money marketing the vaccine until enough is available to meet demand. Taking this a step further, once the supply is high, “it made sense to start promotions at the week where there is a drop in the number of inoculations.’’ Juan noted. The group also looked at which model was best at predicting when the flu would hit a given state, allowing the marketers and vaccine distributors the chance to get in front of the outbreak by a few weeks. The students’ work is theoretical but the judges saw its potential – that analytics can be used to look at the whole problem, rather than public health officials looking at the issue from the more piecemeal that is common today. Dr. Chakraborty is a Professor of Marketing in the Spears School of Business at OSU. He teaches a variety of courses, including data mining & CRM applications. Juan Ma is a doctoral candidate in the School of Industrial Engineering & Management. The Right Time for a Vaccine By Dr. Goutam Chakraborty
  • 8. A native of Tulsa, Oklahoma, Donald Humphreys earned a Bachelor of Science in Industrial Engineering and Management from Oklahoma State University in 1971. He served in the U.S. Army from 1972-1974. He then obtained an M.B.A. from The Wharton School of the University of Pennsylvania before joining Exxon Chemical Company in 1976. After several assignments in Houston, Baton Rouge and Baytown, he transferred to Exxon Corporation in New York as senior financial advisor in the Controller’s Department. In 1988, he moved to Exxon Company, International as financial reporting manager and later served as assistant general auditor. Two years later, Humphreys became upstream controller of Exxon Company, U.S.A. In 1993, he moved to Kuala Lumpur, Malaysia as financial director of the Exxon Companies in Malaysia. Humphreys became an assistant treasurer of Exxon Corporation in January 1997 and in July was elected vice president and controller in July 1997. With the merger with Mobil in 1999, Humphreys was named vice president and controller of ExxonMobil Corporation. In July 2004, he was named vice president and treasurer of ExxonMobil Corporation. He was elected senior vice president and treasurer and also joined the Corporation’s Management Committee effective January 25, 2006. He served the Corporation as principal financial officer from 2004 until his retirement in January 2013. Humphreys was elected as an Independent Director of Rosneft, Russia’s largest oil company in 2013. He also serves as a Director of the Perot Museum of Nature and Science in Dallas, Texas. Humphreys has previously served as a Director on the boards of the Texas Parks and Wildlife Foundation, Junior Achievement and the Financial Accounting Standards Advisory Council. In addition, Humphreys has served as a Trustee of the Oklahoma State University Foundation and is a Life Member of the OSU Alumni Association. He is an OSU Distinguished Alumnus and a member of the Halls of Fame for OSU Alumni, the Spears School of Business and the College of Engineering, Architecture and Technology. He and his wife, Cathey, were named Henry G. Bennett Distinguished Fellows in 2010. In 2011, he delivered the Fall Commencement Address and was awarded a Doctorate of Human Letters by the regents of OSU. The Humphreys’ share a passion for the benefits of higher education and international studies. They have endowed scholarships, programs and chairs at OSU, OU, Wharton and the University of Tulsa. The Humphreys’ have three daughters and two grandsons who all live in Dallas. They enjoy traveling around the country and the world to see new sights and enjoy new experiences. 8 SCHOOL OF INDUSTRIAL ENGINEERING & MANAGEMENT Donald Humphreys ALUMNI SPOTLIGHT How has the IEM degree helped you? The degree helped me form a solid foundation in logical thinking and problem solving. It also helped me with a good understanding of detailed process management. We were able to apply process management to many activities within ExxonMobil Corporation, which allowed us to reduce our costs significantly and instill a culture of continuous performance improvement. What aspects of your affiliation with OSU (while you were a student) or your faculty interactions stand out? I especially enjoyed my classes with Dr. Jim Shamblin and Dr. Hamed K. Eldin in the IEM school. Aside from academics, I was able to form lifelong friendships with my fraternity brothers at Sigma Nu. What has motivated you to stay engaged with OSU years after you have graduated? We moved so often over the years that I was not really able to reconnect with OSU until we settled in Dallas in 1997. Then we began to re-engage at OSU. When Burns Hargis (one of my fraternity brothers) became president of the university, and when we got to know Boone Pickens our philanthropic engagement was inspired. Luckily, we were able to give back to OSU in the Engineering School and through our passion for International Studies. What do you think the future holds for current IEM students? The future is bright for talented IEM students. My advice is to work as hard as you can on whatever tasks are assigned to you. Q&A Give your supervisor input on your career aspirations and take advantage of any opportunity that is presented to you. What are some highlights of your career? One of the most significant highlights of my career was being on the management team to put together the Exxon and Mobil merger. I was able to be involved on the deal itself and then on the transition team for the new combined company. We worked incredibly hard to make it successful. I think it was a textbook execution of all our detailed planning work, and the merger was extremely successful. Why is international exposure important for today’s engineers? How would they benefit from availing of study abroad opportunities? Cathey and I truly believe in the benefits of study abroad. Our three daughters went to an international school when we lived in Malaysia and each of them had study abroad experiences in college. Those experiences helped inform and enhance their personal development. We think future engineers and all students would benefit from spending at least a semester studying abroad. It will increase their self-confidence, introduce them to different cultures, enhance their perspective on the world and let them see how other people view our country. We believe this very strongly. We have endowed chairs in each of the colleges to focus on this area and have provided direct scholarship support for study abroad. There have been 100 Humphreys Scholars up to this point, and we are hoping to have many more.
  • 9. SCHOOL OF INDUSTRIAL ENGINEERING & MANAGEMENT 9 The Oklahoma Industrial Assessment Center (IAC) focuses on energy, water, waste and productivity issues in a plant to make it more efficient and productive. One-half of the IAC mission is to work with clients on saving energy and money; the other half is to train future energy engineers. Once many of the student employees graduate, they secure professional employment in the energy conservation field, as well as credentials for professional engineer (PE) and AEE certified energy manager (CEM) status. Dr. Wayne Turner, IE&M emeritus, founded this program, which has provided services for more than three decades. Today, Dr. William Kolarik directs the center. Currently, it is funded by a $1.5 million, five-year competitive contract with the U.S. Department of Energy. The University of Arkansas and Wichita State University serve as affiliates of the IAC. Some of the qualifications and expectations for clients include: • Small or medium-sized manufacturer (SIC code 2,000 - 3,999) • Energy usage above $100,000 per year • Expectation: recommendations for saving in excess of 10 percent of the total energy bill. The IAC program allows students to work with industrial clients, including on-site assessment and reporting, under an engineering faculty member’s supervision. There are numerous steps to the assessment process, including: preliminary information supplied by the client, safety requirements, security clearances, an initial plant visit, identifying ways to be more energy efficient, analyzing possible waste prevention opportunities, and the closing meeting where the team presents its findings for the day. After the plant visit, the IAC team spends time researching, evaluating and developing the recommendations. If additional information is needed, the team will get in touch with plant personnel and request additional information. The cost-effective assessment recommendations (ARs) are combined in a final assessment report that is sent to the client and to the US Department of Energy’s technical field manager, the Center for Advanced Energy Systems (CAES) at Rutgers University in New Jersey. The report quantifies current energy and waste management costs and recommends specific opportunities for energy conservation, waste prevention and productivity improvement. About one year after the assessment, the client is contacted to determine the extent to which the recommendations have been implemented. IAC staff will also ask questions to understand how well the content of the report has met the needs of the client. In addition, any use of the recommendations by sister plants or other business contacts will be noted for their benefits to overall energy savings. Past assessment follow-up surveys indicate that about 50 percent of all recommendations are implemented successfully at the plants visited by the IAC team. For more information on the IAC, contact Dr. William Kolarik at william.kolarik@okstate.edu INDUSTRIAL ASSESSMENT CENTER
  • 10. SCHOOL OF INDUSTRIAL ENGINEERING & MANAGEMENT 10 RESEARCH GRANTS S. Bukkapatnam*, R. Komanduri and Z. Kong, Charac- terization and Real-Time Defect Mitigation in Chemi- cal/Mechanical Polishing of Microelectronic Wafers Using Decision Theory and MultiSensor Fusion, Na- tional Science Foundation, July 2010 - June 2014, $454,000. S. Bukkapatnam*, R. Singh and Z. Kong, Atomis- tic Dynamics of Acoustic Emission (AE) Generation in Ultra-Precision Machining (UPM) for Incipient Anomaly Detection, National Science Foundation, June 2013 - May 2016, $200,000. S. Butenko*, V. Boginski and B. Balasundaram, Clique Relaxations in Biological and Social Network Analysis: Foundations and Algorithms, Air Force Office of Sci- entific Research, July 2012 – June 2015, $452,942. J. Cecil, EAGER: US IGNITE: Web-architectures for Ex- tensible, Adaptable and Scalable Manufacturing, Na- tional Science Foundation, Sept. 2012 - Aug. 2014, $50,000. J. Cecil, Collaborative Research: US IGNITE: EAGER: Exploring Ultrafast Networks for Training Surgeons Using Virtual Reality Based Environments, Nation- al Science Foundation, Oct. 2012 - Sept. 2014, $150,000. D. Chandler*, J. Cecil, Augmented Reality for Research, Education and Outreach, Oklahoma State Universi- AWARDS B. Balasundaram, First place co-recipient, 2013 President’s Cup for Creative Interdisciplinari- ty, member of iCREST Center for Bioinformatics and Computational Biology (team leader Dr. Rakesh Kaundal), Oklahoma State University, Dec. 2013 B. Balasundaram, Recipient, 2013 OSU Award of Excellence for Advisement, Oklahoma State Uni- versity, Dec. 2013 B. Balasundaram, Co-Recipient of the 2013 ISERC Best Paper Award (Operations Research Track from the IIE Operations Research Division), May 2013. J. Cecil, Member of Second place Team award, OSU President’s Cup for Creative Interdisciplinarity for Program in Space Engineering and Archi- tecture, 2013 J. Cecil, Riata Faculty Fellow, OSU, 2012 and 2013. M. Kamath, Recipient, Regents Distinguished Teaching Award, College of Engineering, Architecture and Technology, Oklahoma State University, 2013 M. Kamath, Recipient, Lockheed Martin Aeronau- tics Teaching Excellence Award, College of Engineering, Architecture and Technology, Oklahoma State University, 2013 INFORMS OSU Chapter, Recipient, Magna Cum Laude Award, Oct. 2013 T. Liu, Recipient, Merrick Foundation Teaching Award, Oklahoma State University, 2013 ty, Aug. 2012 - Aug. 2014 S.S. Heragu*, M. Kamath and C. DeYong, Real-time De- cision Support System for Healthcare and Public Health Protection, University of Louisville Research Foundation, Inc., for US Department of Homeland Security, Aug. 2013 - June 2014, $480,002. S.S. Heragu*, B. Balsundaram, M. Kamath and T. Liu, “RFID Technology Center at the University of Louisville,” Defense Logistics Agency, Jan. 1, 2014 - March 28, 2014, $235,000. W. Kolarik, Industrial Assessment Center Program, U.S. Department of Energy, 2011-2016, $1,500,000. Z. Kong*, S. Bukkapatnam and R. Komanduri, Recurrent Nested Dirichlet Process for Real-Time Defect Detec- tion in Copper Chemical Mechanical Planarization Pro- cess, National Science Foundation, July 2010 - June 2014, $310,000. T. Liu, S. Bukkapatnam Y. Hong, N. Wang and H. Yu, Black Ice Detection and Road Closure and Warning Con- trol System for Oklahoma, Oklahoma Department of Transportation, Oct. 2012 - Sept. 2014, $230,544. J. Nazemetz, Motorcycle Crash Causation Study, United States Department of Transportation-Federal Highway Administration, April 2012 - March 2015, $2,514,868. A trust was recently established on behalf of an alumnus, who donated $106,000 in scholarships to the School of Industrial Engineering and Management. The students and faculty greatly appreciate this gift and it will go a long way in supporting students for years to come. * Principal Investigator
  • 11. SCHOOL OF INDUSTRIAL ENGINEERING & MANAGEMENT RESEARCH ARTICLES 11 S. Butenko, O. Yezerska, and B. Balasundaram. Vari- able objective search. Journal of Heuristics, Spe- cial Issue on Unconstrained Quadratic Binary Optimi- zation, 19(4):697-709, 2013. X. Cai, S.S. Heragu and Y. Liu “Modeling and Evaluat- ing the AVS/RS with Tier-to-Tier Vehicles Using Semi-Open Queuing Network,” to appear in IIE Transactions, 2014. M. Carvalho, A. Sorokin, V. Boginski, and B. Balasun- daram, Topology Design for On-Demand Dual-Path Routing in Wireless Networks. Optimization Lett- ers, Special Issue on Dynamics of Information Sys- tems, 7(4):695-707, 2013. J. Cecil, D. Chandler, Cyber Physical Systems and Technologies for Next Generation e-Learning Activi- ties, in press, Innovations 2014, W. Aung et al. (eds), iNEER, Potomac, MD, USA J. Cecil, D. Chandler, M. Mwavita, Virtual Environments in Engineering Education, accepted for publication, International Journal of Emerging Technologies in Learning. J. Cecil, J. Jones, VREM: An Advanced Virtual Environ- ment for Micro Assembly, accepted for publication, International Journal of Advanced Manufactur- ing Technology. J. Cecil, M. Pirela-Cruz, Virtual Environment for Micro Surgery, accepted for publication, International Journal of Virtual Reality. B. Ekren S.S. Heragu, A. Krishnamurthy and C.J. Malmborg, “Matrix-Geometric Solution for Semi Open Queuing Network Model of Autonomous Vehi- cle Storage and Retrieval System,” to appear in Computers and Industrial Engineering, 2014. A. Gupta, G.W. Evans and S.S. Heragu, “Simulation and Optimization Modeling for Drive-Through Mass Vaccination – A Generalized Approach,” to appear in Simulation Modeling Practice and Theory,2014. A. Gupta and S.S. Heragu, “CONWIP: Closed or Semi Open Queuing Network?,” to appear in Interna- tional Journal of Operational Research, 2014. F. Mahdavi Pajouh, B. Balasundaram, and O. Prokop- yev, On characterization of maximal independent sets via quadratic optimization, Journal of Heuris- tics, Special Issue on Unconstrained Quadratic Bin- ary Optimization, 19(4):629-644, 2013. F. Mahdavi Pajouh, Z. Miao and B. Balasundaram. A branch-and-bound approach for maximum quasi- cliques. To appear in Annals of Operations Re- search, DOI 10.1007/s10479-012-1242-y. F. Mahdavi Pajouh, D. Xing, Y. Zhou, S. Hariharan, B. Balasundaram, T. Liu, and R. Sharda. A specialty steel bar company uses analytics to determine available-to-promise dates. Interfaces, 43(6):503 517, 2013. Z. Miao, B. Balasundaram and E. L. Pasiliao. An exact algorithm for the maximum probabilistic clique problem. To appear in Journal of Combinatorial Optimization. DOI: 10.1007/s10878-013-9699-4 M. Onal, W. van den Heuvel and T. Liu, A Note on “The Economic Lot Sizing Problem with Inventory Bounds”, European Journal of Operational Re- search, 223 (1), 290–294, 2012. D. Roy, A. Krishnamurthy, S.S. Heragu, and C.J. Malmborg, “Blocking Effects in Warehouse Sys- tems with Autonomous Vehicles,” to appear in IEEE Transactions on Automation Science and Engineering, 2014. K. Satyam, A. Krishnamurthy, and M. Kamath, “Solving general multi-class closed queuing networks using parametric decomposition,” Com- puters and Operations Research, 40, pp. 1777 - 1789, 2014 S. Srivathsan and M. Kamath, “Modeling production-inventory systems,” in A.B. Badiru, editor, Second Edition of the Handbook of Indus- trial and Systems Engineering, Taylor and Francis, Boca Raton, USA, forthcoming, 2013 S. Trukhanov, C. Balasubramaniam, B. Balasunda- ram, and S. Butenko. Algorithms for detecting optimal hereditary structures in graphs, with ap- plication to clique relaxations. Computational Optimization and Applications, 56(1):113-130, 2013. U.R. Tuzkaya, S.S. Heragu, G.W. Evans and M.L. Johnson (2011), Designing a Large-Scale Emer- gency Network – A Case Study for Kentucky,” to appear in European Journal of Industrial Engi- neering, 2014.
  • 12. SCHOOL OF INDUSTRIAL ENGINEERING & MANAGEMENT WHAT’S NEW IN IE&M 322 Engineering North Oklahoma State University Stillwater, OK 74078 Industrial Engineering and Management at OSU was ranked in the top 10 “Best Buys” for engineering professionals pursuing higher education master’s degrees online, based on a national survey by GetEducated.com. In January and February, a few of the offices received a “face lift,” with new carpet, ceiling tiles, paint and furniture.