1. Kathryn Fales
kathryneleanora@gmail.com | (619) 971-9600
Overview
Determined and dynamic Store Manager with 2+ years of experience, seeking a
challenging position centered on customer service. Proficient in assessing
customer needs as well as developing solutions. Collaborative team player who
works well in challenging, fast-paced environments where interpersonal and
communication skills are essential. Goal-oriented and thrives to exceed
expectations with any given task at hand.
Experience
Grocery Outlet
January 2013- Current | San Diego, CA
Store Manager
 Retail sales/ Cash Management
 Front end management proficient; consisting of key overrides, customer
exchanges and returns, price and product discrepancies, daily schedule
coordinator
 Responsible for the training of new systems and practices to all employees
 Wine department head
 Responsible for resetting shelving units, resetting merchandise to
schematic if applicable
 Creating seasonal/ad/promotional displays
 Responsible for ordering product
 Able to receive full truck loads through POS handheld, vendor receiving,
and DSD receiving.
 AS400 competent; product research, credit request/corrective billing
request, creating purchase orders, inputting invoices, nightly sales entry
 Efficient closing management skills; assigns closing tasks to crew
members, collects, counts, and balances cash drawers to two hundred,
reconcile all active operators and submit all necessary closing reports
according to day of the week, verify safe balances to thirty-three hundred,
arm the building security system, lock doors.
 Loss prevention/ Inventory Control
 Continuous process improvement
Highlights
 Highly organized
 Prioritizing/time management skills
 Effective at multitasking
 Exceptional communication skills
 Strong leader; takes initiative
 Dependable and honest