A Brief History of Reference Technologies

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KathrynKlages

Tecnología Educación

“Give users and libraries
the tools by which to
communicate, and these
tools will get used for
reference transactions”

Janes, J. (2008). Virtual reference services: An informal history (and possible future) of digital
reference. Bulletin of the American Society for Information Science and Technology,
34(2), p. 8-10. doi: 10.1002/bult.2008.1720340204

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