This document discusses the difference between library output and outcome measures, and provides examples of each. It explores traditional and newer output measures used by libraries, as well as more detailed state measures. The document also discusses analytical perspectives for library data, such as simple reporting, trend analysis, peer comparison, and tools that can be used to analyze data. Finally, it addresses how to bridge the gap between outputs and outcomes by focusing on the user perspective and connecting outputs to intended outcomes through rhetorical statements.

1. Déjà vu, ja vu From Outputs to Outcomes & Outcomes to Outputs … and Back Again Alan W. Zimmerman Consultant, PL System Administration & Finance Wisconsin Department of Public Instruction Keith Curry Lance Director Library Research Service Colorado State Library & University of Denver

12. Totals Example

13. Per Capita Example

16. Year to Year Change Example

17. Change Over Time Example

19. Ranking Example #1

20. Ranking Example #2

21. Percentiles Example

23. Comparative Trend Analysis Example