Problem Scenario - HCI - Part 4

1. Problem scenario
We realize, based on data gathered, that there is a particular trend in the way the users
interacted with the website when asked about their views. They all went ahead and start viewing
multiple pages seeing what exactly the site had to offer with the intent of getting back to the
home page when they were through. This and other minor issues led them to the conclusion that
the site does not have user friendly navigation.
Some users also complained that the site is too crowded and they are confused when interacting
with it so it is better if they choose not to use it at all or simply find some alternative.
Users also experience problem with the font size, saying they have to be straining their eyes to
make out some of the words which they claims make no sense.