The document discusses how information and communication technologies (ICT) have created paradigm shifts in various areas of life. ICT is transforming how people live and work, blurring the lines between home and work. It has greatly impacted working styles by allowing more flexible and mobile work. ICT has enabled large shifts in how the majority of the working population conducts their professional lives. While ICT provides more freedom and access to information, it can also increase expectations and lead to issues with work-life balance.