6. #K2innovation
Client Services Leadership
Fiona Gill – Global VP Client Excellence
• Chicago, IL
• Oversees Global Client Services organization including client
relationships and strategic initiatives.
Nate Just – Director, AMER Advertisers
• San Francisco, CA, USA
• Oversees Client Experts organization for Direct
Advertisers and GSA for AMER and LATAM
David Rifkin – Sr. Director, AMER Agency
• New York, NY, USA
• Oversees Client Experts organization for Agency
Advertisers for AMER and LATAM
Simon Perry – Global Director, Social
• New York, NY, USA
• Oversees Global Client Experts organization
and Onboarding for the Social Product
Nick Blake – Director, EMEA
• London, UK, EMEA
• Oversees Client Experts organization
for EMEA
Michele Yeung – Director, APJ
• Hong Kong, China, APJ
• Oversees Client Experts organization
for APJ
Teri Foley – Global Director Education
• San Francisco, CA, USA
• Oversees Education programs for both
internal and external stakeholders
Fiona Gill
Nate Just
AMER - Direct
David Rifkin
AMER - Agency
Michele Yeung
APAC
Nick Blake
EMEA
Simon Perry
Global Social
Teri Foley
Global EDU
23. #K2innovation
Native Facebook Ads
Extend reach to find new customers
Top Performing Products in PLA
Wilson One BLX
Clicks: 108,110
CVR: 4.32%
ROI: $8.75
Babolat AeroPro
Clicks: 248,461
CVR: 5.65%
ROI: $6.92
Facebook Exchange (FBX) Ads
Retarget website visitors that didn’t check out
Extend Your Reach & Drive Additional
Sales with Demand-Driven Campaigns
24. #K2innovation
3.Demand Driven Campaigns:
Retailer Results
The Problem The Solution The Results
• Unique Product Inventory
• Wasted Creative From Design
• Manual, Time-Consuming
Launches
• Limited Variety of Ads
• Filters based on quantity in stock
• Leverages PDP images
• Quickly create multiple ads at once
• Allow data to choose winning ad
Kenshoo Demand-Driven
Campaigns
CPA CTR CPC ROI VT ROI
-7.39% 14.91% -44.29% 20.27% 40.21%
25. #K2innovation
3.
eBay and Alex and Ani
Desire to refine targeting tactics on Facebook and
drive sales and ROI
The Solution The Results
• Custom Audience targetging to tie
offline to online
• Look-alike audiences to find new
online customers fitting their Alex
and Ani profile
• Unpublished Page Posts for
customized messaging
• Demand-Driven Campaigns to
automate and prioritize top
performing products
During one peak day during the
holiday season, drove more
revenue on that day than in the
entire previous calendar year.
Six month post-pre evalution
demonstrated:
• 80% ROI
• 434% AOV
• 44x Revenue
-Ray Bonifacino, VP Digital Strategy, Alex and Ani
27. #K2innovation
Native access to FBX
Real Time Bidding
• Use 1st party cookie data to target users
based on demonstrated intent
Massive Reach
• Access to Facebook’s 1 Billion+ global
audience and inventory
28. #K2innovation
With search, find more accurate
value of the customer . . .
$2.50 CPMVisit Facebook
Visit Shopping Cart
PLA Click
Conv Rate: 3.7%
Bid: $2.76
Avg Order Value: $55 Exit site
View several product pages
Search ad click for “tennis racket”
Conv Rate: 1.3%
Bid: $1.34
Avg Order Value: $23
29. #K2innovation
Search remarketing in FBX:
Big opportunity
Beta client: missed chances to bid on
customers with relevant intent
• Clients have recently
searched for keywords that
have high ROI for
advertiser
• Same clients can (AND
SHOULD!) see a relevant
ad when they come to
Facebook
37. #K2innovation
3.
Delivering Results: Starcom
MediaVest and Travelodge
The Challenges The Solution The Results
“Olympic hang-over” impact
on performance
• Saturated market
• Seasonal ‘ATL’ effect on search
performance
• Desire to:
• Increase Revenue
• Reduce Cost of Sales
• Increase Share of Voice
• Improving forecasting
Implemented a a phased solution
to drive maximum performance in
a controlled roll out.
• Restructured account for maximum
efficiency, using Kenshoo Editor
• Impemented advanced bidding with
Kenshoo Portfolio Optimizer
• Leveraged Kenshoo Halogen to
generate account forecasts
• Beta Test Kenshoo Event Calendar
Key marginal gains through
strong performance, outsmarting
the competition
• YoY revenue improvement of 18%
• 100% Brand Share of Voice
• Lowered cost of sale
KPO
• 46% increase in ROI
• 17% increase in Bookings
• 3 hrs/wk time savings
Event Calendar
• 10% increase in Bookings
• 10% and 25% increases in conversions
“catalyst for agile and
accurate forecasting”
- Paul Kasamias, SMG
38. #K2innovation
Most innovative cross-
channel targeting and
optimization
Kenshoo Product...
Heavily investing in
making your program
world class
Best in class
channel
management
Helping give you the
tools to run marketing
like a business