1. Kimberley Osburn
48 Lori Jean Pl — Troy, NY 12182 — Mobile: (734) 834-4272 — kdolanski@gmail.com— www.KimberleyDolanski.com
Professional Summary
Senior manager with demonstrated success in higher education administration, operational reorganization and project
management activity in the School of Humanities, Arts and Social Sciences at Rensselaer Polytechnic Institute. I have compiled
a record of effecting strategic organizational change through collaborative team building, innovative thinking, conflict
resolution and applied analysis, and utilize stakeholder input for growth and change.
• 15 years of administration and management experience
• Skilled at problem solving, conflict resolution, time management, and organization; very resourceful; able to
anticipate a range of possible outcomes and prepare accordingly
• Superb presentation skills; warm and articulate public presenter with a professional performance arts background
• Strong and confident leader
• Adept at handling confidential and sensitive information
Professional Experience
2012–Current Manager of Administrative Services and Executive Assistant to the Dean
Rensselaer Polytechnic Institute (RPI), Troy, NY
School of Humanities, Arts and Social Sciences (HASS)
Departments of: Arts, Cognitive Science, Communication and Media, Economics & Science and
Technology Studies
1) As Manager of HASS Administrative Services:
§ Manage an administrative team of seven full-time employees plus ~30 Federal work-study students, designating
workload to align with policies and procedures to achieve goals and objectives of the School and Institute
§ Administer and manage HASS faculty and administrative personnel and performance actions: faculty and staff
hires; renewal of contingent faculty; document, report, and implement achievement and disciplinary actions;
maintain HASS faculty and administrative personnel records; ensure Americans with Disabilities Act (ADA),
Family Educational Rights and Privacy Act (FERPA), and Affirmative Action (AA) compliance
§ Oversee annual HASS staff performance assessments; identify, create, track, and report metrics that demonstrate
efficient use of resources for staff growth and performance
§ Facilitate annual faculty merit assessment and equity reports for submission to the Provost
§ Evaluate and assess practices in administrative, facilities, and operational areas, implementing corrective action
as necessary, including meetings and appraisals to ensure adherence to administrative policies, practices, and
procedures
§ Establish performance measures for various scopes of departmental, administrative and operational work; track
metrics to assess progress to plan
§ Advise and identify solutions to provide detailed analysis to the Dean, Institute, Administration, department
heads, and HASS staff
§ Implement and address Institute-wide policies with the HASS faculty, students, and staff; including administrative
controls over resource allocations, coordination of technical work, and tolerance on project scope and schedule
growth
2) As Executive Assistant to the Dean:
§ Partner with RPI Provost’s Office, Campus Planning, and Human Resources to establish policies and procedures
governing all aspects of HASS administrative and personnel management. Ensure that policies and procedures
align with the unique requirements associated with HASS.

2. Kimberley Osburn
48 Lori Jean Pl — Troy, NY 12182 — Mobile: (734) 834-4272 — kdolanski@gmail.com— www.KimberleyDolanski.com
2
§ Serve as organizational adviser for the Dean’s supported School Committees (Dean’s Advisory Council, Executive
Committee, Institute-wide Promotion and Tenure (P&T) Committee, and Performance Planning Committee)
§ Manage all aspects of the Faculty P&T process for HASS (five academic departments), conduct communication
with candidate and reviewers, provide councel and advice, and compile dossier for Departmental, School, and
Institute-wide Committees
§ Prepare, review, document, and provide course release, sabbatical, and leave of absence request submissions to
the Provost’s Office
§ Prepare and review statistical information for collegiate accreditation and annual surveys for HASS
§ Serve as the Dean’s designated senior manager to mentor and assist new faculty and staff in transitioning to HASS
§ Serve as the on-staff project management consultant; perform reviews of major construction projects and validate
cost estimates
§ Advise senior management team on matters related to strategic planning, project and facilities management,
personnel management, and events management
§ Assist with the Dean’s external responsibilities, including presentations to national and international
organizations
§ Serve on the Dean’s behalf at select meetings, conferences, alumni events, and fundraising activities
§ Serve as chair to select HASS committees
§ Compose and manage internal and external communications on behalf of the Dean
2003-2012 Program Manager, Student Affairs
University of Michigan School of Music, Theatre and Dance (SMTD), Ann Arbor, MI
1) Served as Guest Artist/Chamber Music Residency Manager
§ Facilitated and processed guest artist contracts and riders with management/agent and University affiliates
§ Served as on-site manager and liaison for events
§ Orchestrated event details, itinerary, lodging, transportation, and hospitality
§ Secured performances with external agencies for chamber music collaborations
2) Chaired Events Committee
§ Chaired weekly meetings
§ Created and presented policies and budgets for approval by the Senior Administrative Meeting (SAM) Committee
§ Served as Events Committee liaison to the BlockM Recording Committee
§ Implemented and addressed policies with the SMTD faculty, students, and staff
3) Scheduled and managed SMTD facilities (E.V. Moore School of Music, Burton Memorial Tower, Penny Stamps Auditorium,
Stearns Building, portion of Walgreen Drama Center, Argus II Building, and Hill Auditorium Organ)
§ In collaboration with department chairs and Associate Dean of Academic Affairs, scheduled all courses and
assisted with curriculum modification
§ Scheduled and facilitated student, faculty, and guest performer productions, workshops, recitals, and programs
§ In partnership with the Publicity Office, maintained the online Calendar of Events and programs scheduled in the
SMTD facilities
§ Facilitated rental contracts and usage; including on-site management and contract negotiation
§ Created and enforced building, rental, and scheduling policies
§ Served as Penny Stamps Auditorium Event Manager

3. Kimberley Osburn
48 Lori Jean Pl — Troy, NY 12182 — Mobile: (734) 834-4272 — kdolanski@gmail.com— www.KimberleyDolanski.com
3
2006-2006 Interim Facilities Manager
University of Michigan School of Music, Theatre and Dance (SMTD), Ann Arbor, MI
Supervised Building Operations and Management
§ Served as project manager for major and minor projects and construction work throughout the SMTD facilities
§ Met with University-approved designers for renovations and arranged service for estimates and work
§ Approved/declined quotes and budgets
§ Secured access and security
§ Oversaw Plant Operations and outsourced custodial teams
2000-2007 Office Manager
University of Michigan Men’s Glee Club, Ann Arbor, MI
Supervised daily operations
§ Collaborated and created a new database utilizing Access software
§ Updated databases; maintained detailed records (Access, FileMaker, and Outlook)
§ Assisted with monthly financial statements and financial reporting
§ Created and monitored tasks to be completed by others
§ Tracked merchandise royalties
§ Oversaw performance event execution and finalized box office nightly statements
§ Processed philanthropic gifts and subsequent correspondence with donors
§ Coordinated with the University Development Office
§ Managed guest list and correspondence with alumni for events and performances
§ Oversaw customer service, merchandise ordering, mailings, etc.
EDUCATION
• Masters of Music (M.M.), University of Michigan, Vocal Performance – 2001
• Bachelors of Music (B.M.), Florida State University, Vocal Performance – 1999
CLASSES and CERTIFICATIONS
• Coaching, Counseling, and Corrective Action (Rensselaer Polytechnic Institute)
• Conducting Performance Reviews (Rensselaer Polytechnic Institute)
• Hallmarks of Supervisory Success (Rensselaer Polytechnic Institute)
• Language of Leadership (Rensselaer Polytechnic Institute)
• Building Trust Under Pressure (Rensselaer Polytechnic Institute)
• Project Management (MicroKnowledge, Inc.)
SOFTWARE
• Proficient in Mac OS X, Microsoft Office suite (Excel, Word, Outlook, PowerPoint, FileMaker Pro), Mac-based iWork
programs (Pages, Numbers, Keynote), Google suite (calendar, docs, etc.), proprietary Enterprise-based software
(University of Michigan and Rensselaer Polytechnic Institute), Access, basic InDesign, People Admin