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Knowledgefaber
Cloud Computing adoption – Large enterprises in India



                    August,2012
Global IT & cloud computing spending
Spending on cloud computing is increasing , but spending on cloud as percentage of IT remains
relatively small worldwide

                                                        Worldwide IT and Cloud spend
                                          Cloud spend as percentage of IT worldwide(2011)= 1.38%*
                         2,500.0
                2,500

                2,000
  USD Billion




                                                   xx                 xx              xx                    xx              xx           %
                1,500
                                                                                    DATA MASKED
                1,000
                                              xx
                                                                     xx
                 500               34.7                                                                   xx
                                                                                     xx                                    xx
                                                        xx                 xx              xx                       xx           xx
                    -
                          Worldwide         North America            EMEA            Japan                 APAC          Latin America

                                                    Total IT Spend                              Total Cloud Spend


            ■ Existing dependencies on licensed software and hardware makes for lower spending on cloud as percentage of IT
              worldwide

            ■ Cloud spending in North America and EMEA remains relatively higher due to large number of public cloud deployments
              for communication and collaboration applications - Driven by presence of highly distributed and mobile workforce

            ■ Cloud adoption amongst countries in APAC and Latin America will grow rapidly from the current base levels as firms
              look to increase their business competitiveness, IT adoption and innovation by leveraging the cloud


*Knowledgefaber estimates

September 3, 2012                                                               2
APAC IT & cloud computing spending
Cloud spend in APAC as percentage of IT is lower than world-wide average, but robust adoption of
mobile devices and improvement in network services will lead to higher cloud adoption

                                              APAC IT and Cloud spend
                                    Cloud spend as percentage of IT in APAC(2011)= xx%*

                            292.1
                    300
                                                     xx               xx                    xx                   xx        %
                    250
      USD Billion




                    200
                                                xx                                DATA MASKED
                    150
                    100
                                                                 xx                       xx
                     50                                                                                     xx
                                    2.7                   xx                 xx                  xx                   xx
                      -
                              APAC               China               India                Australia         Singapore

                                                Total IT Spend                         Total Cloud Spend



    ■ Australia, Singapore , China and India together make-up for more than 90% of total cloud spend in APAC.
      Malaysia, Indonesia and Thailand are other countries in APAC witnessing higher cloud adoption rates

    ■ In APAC, large enterprises have inclination towards private and hybrid cloud deployment models

    ■ Security concerns, government regulations and lack of clarity on business benefits from cloud remain major hurdles in APAC

    ■ Robust uptake of mobile devices such as smartphones and tablets, need for online storage and improving internet &
      broadband availability will provide impetus to cloud adoption in APAC

*Knowledgefaber estimates

September 3, 2012                                                3
Cloud computing market size in India
India still in very early stages of cloud adoption, driven primarlily by SaaS based cloud deployments


                                 Cloud computing market-size in India
                                      Total market size(2011) = USD xx mn*

                                                   PaaS
                                                   10%




                                         IaaS
                                         25%



                                                                             SaaS
                                                                             65%




 ■ Although India forms 17% of the total cloud market in APAC, Indian firms are still in the phase of understanding cloud benefits
   as they look to cut IT costs and achieve higher IT services availability

 ■ SMEs are leveraging cloud-based applications such as CRM, ERP and SCM and other collaboration and communication
   applications to boost organizational efficiency and productivity and effectively compete with larger enterprises

 ■ Organizations requiring rapid provisioning and de-provisioning of storage and compute resources are using IaaS on public
   cloud

 ■ Organizations are using PaaS as a platform for testing and development of applications


*Knowledgefaber estimates

September 3, 2012                                                 4
Enterprise cloud computing market by sectors
Manufacturing, BFSI, Healthcare, ICT, Government & Education sectors to witness higher cloud
computing adoption amongst enterprises
    Cloud computing market – Large Indian
             Enterprises(2011)
                                                                                   Key drivers and challenges
           Total market size(2011) = USD xx mn*
             Manufact              Trade Utilities                       ■ Sectors such as education , retail and other
               uring                7%     9%                              sectors for which IT is not a core business are
               20%
                                                                           witnessing higher demand for SaaS-based cloud
        Healthca
           re                                                              services
          3%
                                               BFSI                      ■ Heavily regulated sector such as BFSI is
                                               19%
                                                                           adopting private or hybrid cloud model with
         Governm                                                           applications such as CRM , email and business
            ent Educatio                                                   applications like fund access being migrated to
           20%     n                    ICT
                  3%                    19%                                cloud

              Enterprise IT and Cloud spend                              ■ Government sector is going to witness high cloud
     Total cloud spend as percentage of IT(2011)= xx %*                    computing adoption due to various e-governance
                                                                           initiatives
                            Total IT Spend(in Total Cloud Spend(in
          Sector
                              million USD)        million USD)           ■ Manufacturing sector will leverage the cloud by
            BFSI                   xx                  xx                  using enterprise applications such as CRM, SCM
                                                                           and ERP for inventory and supply chain
            ICT                    xx                  xx                  management
       Government                  xx                  xx
                                        DATA MASKED                      ■ Migration of electronic health records(EHR) and
      Manufacturing                xx             xx                       Hospital Information System(HIS) onto the cloud
                                                                           will increase spending of Healthcare sector in
        Healthcare                 xx                  xx
                                                                           cloud computing
          Others                   xx                  xx

*Knowledgefaber estimates
September 3, 2012                                                    5
Benefits of cloud computing adoption
Reduced operational and maintenance costs, quick service provisioning, scalability and improved
resource utilization are major benefits reported by enterprises having cloud deployments

                                               Deployment       Service         Cost         Time       Resource                                   Other
  Company                                                                                                             Flexibility   Scalability
                                                 Model          provider       Benefit      Benefit     Utilization                               Benefits
    Narayana Hrudayalaya                       Private Cloud       HCL
     Wipro                                     Private Cloud      Wipro
    Dr Reddy’s Lab                             Public Cloud     Salesforce
    AICTE                                      Public Cloud     Microsoft
    IMI Mobile                                 Private Cloud       IBM
    Dabur                                      Hybrid Cloud     Microsoft
    KPIT Cummins                               Public Cloud        AWS
    Redbus                                     Public Cloud        AWS
    Max Healthcare                             Private Cloud       Dell
    Shell Lubricants                           Private Cloud       HCL
    Flipkart                                   Public Cloud      Google
    J & K Government                           Private Cloud    Microsoft
    IndiaMART                                  Public Cloud      Google


  ■ Reduced operational and maintenance costs remained most important takeaway, with some companies reporting as much as
    60% - 80% in cost savings
  ■ Enterprises in IT as well as government sector leveraged private cloud through optimal utilization of existing resources
  ■ Lower deployment time enabled rapid provisioning of services thereby enabling quick time-to-market in many companies
  ■ Other benefits reported include increased profits, reduced latency, elasticity, reliability, improved stability and better availability
    of IT services

Source: HCL, Microsoft IBM, Google Press releases, AWS case studies, CIO Website, Business- standard articles
Note: List of companies is not exhaustive

September 3, 2012                                                                6
Cloud computing migration approach
 Adopting right migration approach decisive in successful cloud adoption


             Assess                       Identify                 Perform                 Segregate
             current                     business                  proof of                workloads                   Perform
            scenario                       case                    concept                for migration                Migration


     Migration step                                                           Description
                                ■ Perform application portfolio analysis – List of various cloud based applications required by
                                  organization, current standalone applications Vs applications with dependency ,simple applications
                                  that can be moved to cloud immediately(Email applications) Vs Complex applications(such as ERP)

                                ■ Portability issues – Applications that can be ported to the cloud immediately Vs applications that will
                                  require modification and performance enhancements before cloud migration

                                ■ Identify biggest cost drivers – CAPEX costs, Hardware costs, software licensing costs, network
                                  bandwidth costs
    Assess current
                                ■ Assessment of existing investments - Current investments in application and storage servers
      scenario
                                ■ Current pain points - Legacy applications and infrastructure that are not able to handle increasing
                                  workloads, Lack of expertise, skilled human resource requirements, scalability issues, new business
                                  requirements

                                ■ Example: Narayana Hrudayalaya : IT was not the core business of Narayana Hrudayalaya. Needed
                                  cloud based Hospital Information System(HIS) for various administrative tasks such as patient
                                  registration across various sites in the country. Hospital had modest IT workforce, was finding it
                                  difficult to recruit and retain skilled IT workforce. Building and managing own datacenter and IT
                                  applications would be liability for company in terms of CAPEX and functional expertise

Source: Knowledgefaber research, KPMG report

September 3, 2012                                                      7
Thank You !


   For complete report, contact – Dev Vig, Principal Consultant, Knowledgefaber

               www.knowledgefaber.com              dev.vig@knowledgefaber.com


            Registered Office                             Corporate Office
Knowledgefaber, 203, 2nd Floor, Promenade,   Knowledgefaber, 405 Prestige Center Point,
         Dasarahalli Extension,                         Cunningham Road
         Bangalore, KA 560024                         Bangalore, KA 560052
                  India                                        India
                                                    Phone: +91-80- 41231576

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Cloud computing adoption large enterprises in india

  • 1. Knowledgefaber Cloud Computing adoption – Large enterprises in India August,2012
  • 2. Global IT & cloud computing spending Spending on cloud computing is increasing , but spending on cloud as percentage of IT remains relatively small worldwide Worldwide IT and Cloud spend Cloud spend as percentage of IT worldwide(2011)= 1.38%* 2,500.0 2,500 2,000 USD Billion xx xx xx xx xx % 1,500 DATA MASKED 1,000 xx xx 500 34.7 xx xx xx xx xx xx xx xx - Worldwide North America EMEA Japan APAC Latin America Total IT Spend Total Cloud Spend ■ Existing dependencies on licensed software and hardware makes for lower spending on cloud as percentage of IT worldwide ■ Cloud spending in North America and EMEA remains relatively higher due to large number of public cloud deployments for communication and collaboration applications - Driven by presence of highly distributed and mobile workforce ■ Cloud adoption amongst countries in APAC and Latin America will grow rapidly from the current base levels as firms look to increase their business competitiveness, IT adoption and innovation by leveraging the cloud *Knowledgefaber estimates September 3, 2012 2
  • 3. APAC IT & cloud computing spending Cloud spend in APAC as percentage of IT is lower than world-wide average, but robust adoption of mobile devices and improvement in network services will lead to higher cloud adoption APAC IT and Cloud spend Cloud spend as percentage of IT in APAC(2011)= xx%* 292.1 300 xx xx xx xx % 250 USD Billion 200 xx DATA MASKED 150 100 xx xx 50 xx 2.7 xx xx xx xx - APAC China India Australia Singapore Total IT Spend Total Cloud Spend ■ Australia, Singapore , China and India together make-up for more than 90% of total cloud spend in APAC. Malaysia, Indonesia and Thailand are other countries in APAC witnessing higher cloud adoption rates ■ In APAC, large enterprises have inclination towards private and hybrid cloud deployment models ■ Security concerns, government regulations and lack of clarity on business benefits from cloud remain major hurdles in APAC ■ Robust uptake of mobile devices such as smartphones and tablets, need for online storage and improving internet & broadband availability will provide impetus to cloud adoption in APAC *Knowledgefaber estimates September 3, 2012 3
  • 4. Cloud computing market size in India India still in very early stages of cloud adoption, driven primarlily by SaaS based cloud deployments Cloud computing market-size in India Total market size(2011) = USD xx mn* PaaS 10% IaaS 25% SaaS 65% ■ Although India forms 17% of the total cloud market in APAC, Indian firms are still in the phase of understanding cloud benefits as they look to cut IT costs and achieve higher IT services availability ■ SMEs are leveraging cloud-based applications such as CRM, ERP and SCM and other collaboration and communication applications to boost organizational efficiency and productivity and effectively compete with larger enterprises ■ Organizations requiring rapid provisioning and de-provisioning of storage and compute resources are using IaaS on public cloud ■ Organizations are using PaaS as a platform for testing and development of applications *Knowledgefaber estimates September 3, 2012 4
  • 5. Enterprise cloud computing market by sectors Manufacturing, BFSI, Healthcare, ICT, Government & Education sectors to witness higher cloud computing adoption amongst enterprises Cloud computing market – Large Indian Enterprises(2011) Key drivers and challenges Total market size(2011) = USD xx mn* Manufact Trade Utilities ■ Sectors such as education , retail and other uring 7% 9% sectors for which IT is not a core business are 20% witnessing higher demand for SaaS-based cloud Healthca re services 3% BFSI ■ Heavily regulated sector such as BFSI is 19% adopting private or hybrid cloud model with Governm applications such as CRM , email and business ent Educatio applications like fund access being migrated to 20% n ICT 3% 19% cloud Enterprise IT and Cloud spend ■ Government sector is going to witness high cloud Total cloud spend as percentage of IT(2011)= xx %* computing adoption due to various e-governance initiatives Total IT Spend(in Total Cloud Spend(in Sector million USD) million USD) ■ Manufacturing sector will leverage the cloud by BFSI xx xx using enterprise applications such as CRM, SCM and ERP for inventory and supply chain ICT xx xx management Government xx xx DATA MASKED ■ Migration of electronic health records(EHR) and Manufacturing xx xx Hospital Information System(HIS) onto the cloud will increase spending of Healthcare sector in Healthcare xx xx cloud computing Others xx xx *Knowledgefaber estimates September 3, 2012 5
  • 6. Benefits of cloud computing adoption Reduced operational and maintenance costs, quick service provisioning, scalability and improved resource utilization are major benefits reported by enterprises having cloud deployments Deployment Service Cost Time Resource Other Company Flexibility Scalability Model provider Benefit Benefit Utilization Benefits Narayana Hrudayalaya Private Cloud HCL Wipro Private Cloud Wipro Dr Reddy’s Lab Public Cloud Salesforce AICTE Public Cloud Microsoft IMI Mobile Private Cloud IBM Dabur Hybrid Cloud Microsoft KPIT Cummins Public Cloud AWS Redbus Public Cloud AWS Max Healthcare Private Cloud Dell Shell Lubricants Private Cloud HCL Flipkart Public Cloud Google J & K Government Private Cloud Microsoft IndiaMART Public Cloud Google ■ Reduced operational and maintenance costs remained most important takeaway, with some companies reporting as much as 60% - 80% in cost savings ■ Enterprises in IT as well as government sector leveraged private cloud through optimal utilization of existing resources ■ Lower deployment time enabled rapid provisioning of services thereby enabling quick time-to-market in many companies ■ Other benefits reported include increased profits, reduced latency, elasticity, reliability, improved stability and better availability of IT services Source: HCL, Microsoft IBM, Google Press releases, AWS case studies, CIO Website, Business- standard articles Note: List of companies is not exhaustive September 3, 2012 6
  • 7. Cloud computing migration approach Adopting right migration approach decisive in successful cloud adoption Assess Identify Perform Segregate current business proof of workloads Perform scenario case concept for migration Migration Migration step Description ■ Perform application portfolio analysis – List of various cloud based applications required by organization, current standalone applications Vs applications with dependency ,simple applications that can be moved to cloud immediately(Email applications) Vs Complex applications(such as ERP) ■ Portability issues – Applications that can be ported to the cloud immediately Vs applications that will require modification and performance enhancements before cloud migration ■ Identify biggest cost drivers – CAPEX costs, Hardware costs, software licensing costs, network bandwidth costs Assess current ■ Assessment of existing investments - Current investments in application and storage servers scenario ■ Current pain points - Legacy applications and infrastructure that are not able to handle increasing workloads, Lack of expertise, skilled human resource requirements, scalability issues, new business requirements ■ Example: Narayana Hrudayalaya : IT was not the core business of Narayana Hrudayalaya. Needed cloud based Hospital Information System(HIS) for various administrative tasks such as patient registration across various sites in the country. Hospital had modest IT workforce, was finding it difficult to recruit and retain skilled IT workforce. Building and managing own datacenter and IT applications would be liability for company in terms of CAPEX and functional expertise Source: Knowledgefaber research, KPMG report September 3, 2012 7
  • 8. Thank You ! For complete report, contact – Dev Vig, Principal Consultant, Knowledgefaber www.knowledgefaber.com dev.vig@knowledgefaber.com Registered Office Corporate Office Knowledgefaber, 203, 2nd Floor, Promenade, Knowledgefaber, 405 Prestige Center Point, Dasarahalli Extension, Cunningham Road Bangalore, KA 560024 Bangalore, KA 560052 India India Phone: +91-80- 41231576