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Detailed Lessons to
Reduce Electronic Bank
Statement Processing
and Reconciliation Time
Michael Prakhina
Lazar Consultants

            © 2011 Wellesley Information Services. All rights reserved.
What We’ll Cover ...
•   Electronic Account Statement Overview
•   How Does Automatic Posting Work?
•   Electronic A
    El t i Account St t
                      t Statement Customizing
                                tC t i i
•   Using the Electronic Account Statement
•   Receiving Account Statements Using EDI
•   Wrap-up




                                                2
Electronic Account Statement Overview
How do you reconcile your Banks today?

•   In
    I many countries t d account statement d t can be
                    t i today,          t t t   t data     b
    electronically retrieved from banks
•   If the necessary information can be interpreted, the system will
    automatically post the transactions (using batch input or a call
    transaction)
     All line it
            li items are usually posted automatically
                                ll    t d t    ti ll
•   Statistics show that up to 95% of customer data can be posted
    automatically in the SAP system
     The system offers convenient tools for further processing of
        line items that are not posted


                                                                       3
Bank Statements and Bank Communication Management
                                •   Bank Communication
                                    Management is used to
                                    exchange payment and bank
                                    statement information




Source: SAP                                                     4
Key Instruments of SAP Cash and Liquidity Management




Source: SAP                                                 5
Key Features of SAP Cash and Liquidity Management
     •   Electronic Bank Statements and Incoming Checks
          Various standard formats for electronic bank statements

          Ch k deposit facility to enter checks received
           Check d      it f ilit t   t h k          i d
     •   Cash Concentration
          Clearing proposal in accordance with selection criteria

          Manual adjustment of proposal, credit transfers, and
           correspondence
     •   Planning Items
          Intra-day bank statements

          Data from operational systems




Source: SAP                                                          6
Managing Cash and Liquidity




Source: SAP                        7
SAP In-House Cash — Central Payments Process




     1.    Subsidiary 1
           Defines a new (virtual) house bank “IHC Center” beforehand

           Starts the standard payment program and generates a payment order

     2.    IHC Center
           Debits the IHC current account of subsidiary 1

           Generates and sends a bank statement to subsidiary 1
Source: SAP                                                                     8
SAP In-House Cash — Central Payments Process (cont.)




     3.
     3     IHC Center forwards payment information to SAP FI (Financial Accounting)
     4.    Financial Accounting
           SAP FI (Financial Accounting) creates a payment order (payment request)

           The payment order is sent to the head office house bank


Source: SAP                                                                           9
SAP In-House Cash — Central Payments Process (cont.)




     5.       Financial Accounting
               Imports the bank statement via the standard bank statement programs
     6.

     7.
              Head office house bank
              Partner bank                }      Procedure is the same as for a “normal”
                                                 payment order to a house bank

Source: SAP                                                                                10
What We’ll Cover ...
•   Electronic Account Statement Overview
•   How Does Automatic Posting Work?
•   Electronic A
    El t i Account St t
                      t Statement Customizing
                                tC t i i
•   Using the Electronic Account Statement
•   Receiving Account Statements Using EDI
•   Wrap-up




                                                11
How Does Automatic Posting Work?
•    How does the system identify the accounting transaction and find
     the relevant account using the posting rule?

1.   It finds the transaction type in the Customizing table using the
     bank key and the bank account
2.   It determines the posting rule key in the Customizing table from
     the transaction type and the external transaction code/bank’s
     business transaction code
3.   From the posting rule key, it determines the posting
     specifications and the account determination rules that you
       p                                                       y
     defined in the configuration of the electronic account statement



                                                                        12
Electronic Bank Statements Process Flow




                Import and Post               Change and Post




                                                            Post-processing of
File provided                     Bank Data
                                                            account statements,
by house bank                     Storage
                                                            e.g., process
                                                            unsuccessful postings




                                                                                    13
Electronic Bank Statements Process Flow (cont.)




Source: SAP                                            14
What We’ll Cover ...
•   Electronic Account Statement Overview
•   How Does Automatic Posting Work?
•   Electronic A
    El t i Account St t
                      t Statement Customizing
                                tC t i i
•   Using the Electronic Account Statement
•   Receiving Account Statements Using EDI
•   Wrap-up




                                                15
Transaction Types
•   Define transaction types in order to group together banks with the
    same external transaction codes (for example, all banks of the
    same type)




                                                                     16
Posting Rules
•   As part of the configuration of the electronic account statement,
    external transactions must be assigned to a posting rule
     The system uses the posting rules to determine which bank or
      sub-ledger accounts to post the transactions to
       Transaction code 004 denotes a direct debit by debit memo

       Transaction code 005 denotes a collection authorization by
         debit memo
       TTransaction code 020 d t a t
                 ti     d       denotes transfer order b debit memo
                                                f    d by d bit




                                                                    17
External Transactions
•   External transactions (also known as business transaction codes)
    are bank-specific codes for business transactions, each of which
    involves a different type of payment
     020 Transfer order

     051 Transfer credit memo

     052 Recurring entry credit memo

     072 Bill of exchange presentation

     206 Foreign bank transfer




                                                                   18
Account Symbols and Account Assignment
•   You have to assign G/L Accounts to Account Symbols




                   Allowed two postings
                   for Area 1 and Area 2
                   per EBS transaction




                                                         19
Account Symbols and Account Assignment (cont.)
•   You can enter GL account number generically, i.e., by entering a
    series of “+” signs




                                                                       20
Assigning External Transactions
•   Assign the external bank-defined transaction codes to system-
    internal posting rules for each transaction type
     The +/ sign
           +/–
        Differentiate external transactions by setting “+” or “–” signs
         for them
          If the external transaction code has a “+” sign in front of it,
           it is a cash receipt; likewise, a “–” sign represents a cash
           disbursement
     The interpretation algorithm

        The interpretation algorithm determines whether the system
         should search the note to payee lines



                                                                             21
Defining Posting Rules

•   Create account symbols for required posting transactions
•   Define account determination rules for each of account symbols
•   Create posting specifications to post to G/L or bank accounts
    (posting area 1) and sub-ledger postings (posting area 2)




                                                                     22
Configuration Tasks
1.       Creating transaction types
2.       Assign bank accounts to transaction types
     •     Group t th all banks th t use th same external
           G      together ll b k that       the        t     l
           transaction codes under the same transaction types
3.       Create keys for posting rules
     •     The system needs these to find the posting specifications
4.       Assign external transactions to posting rules
5.       Create account symbols
6.       Assign G/L accounts to account symbol
7.       Define posting rules




                                                                       23
String Search for Document Numbers
•   The string search supplements the standard interpretation
    algorithms
     It facilitates the automatic identification of document numbers
       even if they are incomplete or have been changed
     You can call up all possible document numbers sent by your
       customer using the search strings without having to do any
       programming
        After you have defined search strings for document numbers
                                                                numbers,
          the system first carries out a search string before starting the
          interpretation algorithm




                                                                         24
Search String Definition




                           25
Search Strings Special Characters
•   Characters with special meaning in the search string




                                                           26
Assign Search String
•   Example
     Algorithm 001 interprets the information in the note to payee
      field as a document number or reference number
       Search string P1 will be used

       The result of the target field will be updated




                                                                      27
Interpretation Algorithms




 9 Customer-Specific
             Specific
    Interpretation
     Algorithms




                            28
Interpreting the Note to Payee Fields
•   The note to payee fields in the electronic account statement contain
    information used to clear open items
•   The following information may be included in the electronic account statement
    for each line item:
     Document number

     Reference document number

     Check number




                                                                                    29
Functional Enhancements for the Electronic Account
Statement
                      •   FEB00001 Electronic account statement
                      •   FEB00002 Interface – External check entry
                      •   FEB00003 Customer exit for Finnish bank
                          statement TITO format
                      •   FEB00004 Raw data processing, user exit
                          SWIFT MT940
                      •   FEB00005 Electronic Banking – Account
                          Statement Object Generation EDI IDoc




                                                                      30
Use of Lockbox
•   Generates G/L account postings – debit bank and credit cash
    receipt account
     If electronic bank statements are used then this
      indicator should be turned off as it will double up the entry
•   Creates payments postings to customer accounts
•   Inserts new bank details by changing customer master record




                                                                      31
What We’ll Cover ...
•   Electronic Account Statement Overview
•   How Does Automatic Posting Work?
•   Electronic A
    El t i Account St t
                      t Statement Customizing
                                tC t i i
•   Using the Electronic Account Statement
•   Receiving Account Statements Using EDI
•   Wrap-up




                                                32
Using the Electronic Account Statement
•   First, each file is transferred (in the relevant account statement
    format) to the bank data storage
•   The data that is used to derive the clearing information from
    unstructured information is then interpreted
     This clearing information is stored in bank data storage

•   Batch input sessions are then created, or the account statements
    are posted directly




                                                                         33
Executing the Program — File Specifications
     •   Program RFEBKA00 imports files with bank statement data




Source: SAP                                                        34
Executing the Program — Posting Parameters




•   Only bank postings
     The system initially posts only to Bank Accounting

•   System creates two batch input sessions:
     Bank accounting

     S bl d
      Sub-ledger accountingti
•   Do not post
     If you select this indicator, no postings are generated. The data
                         indicator                  generated
      is loaded into bank data storage and held there.
                                                                          35
Executing the Program — Cash Management




•   Cash Management
     Creates summarized payment advice in Cash Management for
      planning, which can only be processed after cash planning is
      complete
•   Account Balance
    A      tB l
     Posting executed with statement type 0004 for end of day
      statement
•   Summarization
     Items are summarized in payment advice by value date
•   Planning type
     Controls manual planning
                                                                     36
Executing the Program — Algorithms




•   Controls
     Document number ranges

     Reference document numbers

     Bundling a groups bank statement items together




                                                        37
Executing the Program — Data Output Options
              Statistics




Posting log




                                              38
Displaying Bank Statements
•   Transaction FF_6 – Di l
    T       ti FF 6 Displays all bank statements in the system for
                              ll b k t t      t i th       t f
    the given account




                                                                 39
Displaying Bank Statements (cont.)




•   Print out any of the bank statements in the bank data buffer


                                                                   40
Bank Statements Post-Processing

                                  Transaction FEBAN
                                   Specific selection of
                                     account statement
                                            t t t      t
                                     items
                                   Display account
                                     statement items
                                   Edit account statement
                                     items
                                      Display the note to
                                           p y
                                        payee separately
                                      Block items or
                                        account statements
                                      Change customer

                                      Delete payment
                                        advice note
                                      Selection and
                                        posting fields
                                                       41
What We’ll Cover ...
•   Electronic Account Statement Overview
•   How Does Automatic Posting Work?
•   Electronic A
    El t i Account St t
                      t Statement Customizing
                                tC t i i
•   Using the Electronic Account Statement
•   Receiving Account Statements Using EDI
•   Wrap-up




                                                42
Importing Bank Statements Using EDI
                                      •   Set up Partner
                                          Profile
                                      •   Assign Inbound
                                          message type
                                          “FINSTA”




                                                           43
Posting Bank Statements
                          •   Use transaction FEBP
                              (program RFEBKA30) to
                              post bank statements
                          •   Use transaction FEBAN
                              for post-processing




                                                      44
What We’ll Cover ...
•   Electronic Account Statement Overview
•   How Does Automatic Posting Work?
•   Electronic A
    El t i Account St t
                      t Statement Customizing
                                tC t i i
•   Using the Electronic Account Statement
•   Receiving Account Statements Using EDI
•   Wrap-up




                                                45
                                                45
Resources
•   SAP Help Portal
     http://help.sap.com/erp2005_ehp_05/helpdata/EN/43/0bd40843d
      e11d1896f0000e8322d00/frameset.htm
      e11d1896f0000e8322d00/frameset htm
•   SAP Developers Network
     www.sdn.sap.com/irj/sdn/bpx-forums
      www.sdn.sap.com/irj/sdn/bpx forums
•   Jaime Ryan, “Derive Greater Value from Little-Known SAP
    Electronic Bank Statement Functionality” (Financials, 2009).
•   Christian Mnich, “Payments and Bank Communication
    Management” (SAP U.S. Treasury Management Conference, 2009).




                                                                46
7 Key Points to Take Home
•   SAP provides comprehensive applications to manage your
    payment and cash processes
•   Electronic Bank Statements are not going away
•   Posting specifications are not defined using G/L account
    numbers, but using accounts symbols
•   Depending on the external transaction code and your Customizing
    settings, a single line item from an electronic account statement
    can automatically trigger up to two posting transactions which are
    known as “Posting Areas”




                                                                     47
7 Key Points to Take Home (cont.)
•   A different posting rule can apply to the same external transaction
    depending on incoming or outgoing payments identified by +/–
    sign
•   Bank Communication Management is used to exchange payment
    and bank statement information
•   You can reduce bank and sub-ledger open items reconciliation
    time by utilizing Electronic Bank Statements




                                                                      48
Your Turn!




                How to contact me:
                 Michael Prakhina
             michaelprakhina@lzar.com
                                        49
Disclaimer
SAP, R/3, mySAP, mySAP.com, SAP NetWeaver®, Duet®, PartnerEdge, and other SAP products and services mentioned herein as well as their
respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product
and service names mentioned are the trademarks of their respective companies. Wellesley Information Services is neither owned nor controlled by
SAP.




                                                                                                                                                 50

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SAP Financials 2011 Prakhina Detailed Lessons To Reduce Electronic Bank Statement Processing and Reconciliation Time

  • 1. 0
  • 2. Detailed Lessons to Reduce Electronic Bank Statement Processing and Reconciliation Time Michael Prakhina Lazar Consultants © 2011 Wellesley Information Services. All rights reserved.
  • 3. What We’ll Cover ... • Electronic Account Statement Overview • How Does Automatic Posting Work? • Electronic A El t i Account St t t Statement Customizing tC t i i • Using the Electronic Account Statement • Receiving Account Statements Using EDI • Wrap-up 2
  • 4. Electronic Account Statement Overview How do you reconcile your Banks today? • In I many countries t d account statement d t can be t i today, t t t t data b electronically retrieved from banks • If the necessary information can be interpreted, the system will automatically post the transactions (using batch input or a call transaction)  All line it li items are usually posted automatically ll t d t ti ll • Statistics show that up to 95% of customer data can be posted automatically in the SAP system  The system offers convenient tools for further processing of line items that are not posted 3
  • 5. Bank Statements and Bank Communication Management • Bank Communication Management is used to exchange payment and bank statement information Source: SAP 4
  • 6. Key Instruments of SAP Cash and Liquidity Management Source: SAP 5
  • 7. Key Features of SAP Cash and Liquidity Management • Electronic Bank Statements and Incoming Checks  Various standard formats for electronic bank statements  Ch k deposit facility to enter checks received Check d it f ilit t t h k i d • Cash Concentration  Clearing proposal in accordance with selection criteria  Manual adjustment of proposal, credit transfers, and correspondence • Planning Items  Intra-day bank statements  Data from operational systems Source: SAP 6
  • 8. Managing Cash and Liquidity Source: SAP 7
  • 9. SAP In-House Cash — Central Payments Process 1. Subsidiary 1  Defines a new (virtual) house bank “IHC Center” beforehand  Starts the standard payment program and generates a payment order 2. IHC Center  Debits the IHC current account of subsidiary 1  Generates and sends a bank statement to subsidiary 1 Source: SAP 8
  • 10. SAP In-House Cash — Central Payments Process (cont.) 3. 3 IHC Center forwards payment information to SAP FI (Financial Accounting) 4. Financial Accounting  SAP FI (Financial Accounting) creates a payment order (payment request)  The payment order is sent to the head office house bank Source: SAP 9
  • 11. SAP In-House Cash — Central Payments Process (cont.) 5. Financial Accounting  Imports the bank statement via the standard bank statement programs 6. 7. Head office house bank Partner bank } Procedure is the same as for a “normal” payment order to a house bank Source: SAP 10
  • 12. What We’ll Cover ... • Electronic Account Statement Overview • How Does Automatic Posting Work? • Electronic A El t i Account St t t Statement Customizing tC t i i • Using the Electronic Account Statement • Receiving Account Statements Using EDI • Wrap-up 11
  • 13. How Does Automatic Posting Work? • How does the system identify the accounting transaction and find the relevant account using the posting rule? 1. It finds the transaction type in the Customizing table using the bank key and the bank account 2. It determines the posting rule key in the Customizing table from the transaction type and the external transaction code/bank’s business transaction code 3. From the posting rule key, it determines the posting specifications and the account determination rules that you p y defined in the configuration of the electronic account statement 12
  • 14. Electronic Bank Statements Process Flow Import and Post Change and Post Post-processing of File provided Bank Data account statements, by house bank Storage e.g., process unsuccessful postings 13
  • 15. Electronic Bank Statements Process Flow (cont.) Source: SAP 14
  • 16. What We’ll Cover ... • Electronic Account Statement Overview • How Does Automatic Posting Work? • Electronic A El t i Account St t t Statement Customizing tC t i i • Using the Electronic Account Statement • Receiving Account Statements Using EDI • Wrap-up 15
  • 17. Transaction Types • Define transaction types in order to group together banks with the same external transaction codes (for example, all banks of the same type) 16
  • 18. Posting Rules • As part of the configuration of the electronic account statement, external transactions must be assigned to a posting rule  The system uses the posting rules to determine which bank or sub-ledger accounts to post the transactions to  Transaction code 004 denotes a direct debit by debit memo  Transaction code 005 denotes a collection authorization by debit memo  TTransaction code 020 d t a t ti d denotes transfer order b debit memo f d by d bit 17
  • 19. External Transactions • External transactions (also known as business transaction codes) are bank-specific codes for business transactions, each of which involves a different type of payment  020 Transfer order  051 Transfer credit memo  052 Recurring entry credit memo  072 Bill of exchange presentation  206 Foreign bank transfer 18
  • 20. Account Symbols and Account Assignment • You have to assign G/L Accounts to Account Symbols Allowed two postings for Area 1 and Area 2 per EBS transaction 19
  • 21. Account Symbols and Account Assignment (cont.) • You can enter GL account number generically, i.e., by entering a series of “+” signs 20
  • 22. Assigning External Transactions • Assign the external bank-defined transaction codes to system- internal posting rules for each transaction type  The +/ sign +/–  Differentiate external transactions by setting “+” or “–” signs for them  If the external transaction code has a “+” sign in front of it, it is a cash receipt; likewise, a “–” sign represents a cash disbursement  The interpretation algorithm  The interpretation algorithm determines whether the system should search the note to payee lines 21
  • 23. Defining Posting Rules • Create account symbols for required posting transactions • Define account determination rules for each of account symbols • Create posting specifications to post to G/L or bank accounts (posting area 1) and sub-ledger postings (posting area 2) 22
  • 24. Configuration Tasks 1. Creating transaction types 2. Assign bank accounts to transaction types • Group t th all banks th t use th same external G together ll b k that the t l transaction codes under the same transaction types 3. Create keys for posting rules • The system needs these to find the posting specifications 4. Assign external transactions to posting rules 5. Create account symbols 6. Assign G/L accounts to account symbol 7. Define posting rules 23
  • 25. String Search for Document Numbers • The string search supplements the standard interpretation algorithms  It facilitates the automatic identification of document numbers even if they are incomplete or have been changed  You can call up all possible document numbers sent by your customer using the search strings without having to do any programming  After you have defined search strings for document numbers numbers, the system first carries out a search string before starting the interpretation algorithm 24
  • 27. Search Strings Special Characters • Characters with special meaning in the search string 26
  • 28. Assign Search String • Example  Algorithm 001 interprets the information in the note to payee field as a document number or reference number  Search string P1 will be used  The result of the target field will be updated 27
  • 29. Interpretation Algorithms 9 Customer-Specific Specific Interpretation Algorithms 28
  • 30. Interpreting the Note to Payee Fields • The note to payee fields in the electronic account statement contain information used to clear open items • The following information may be included in the electronic account statement for each line item:  Document number  Reference document number  Check number 29
  • 31. Functional Enhancements for the Electronic Account Statement • FEB00001 Electronic account statement • FEB00002 Interface – External check entry • FEB00003 Customer exit for Finnish bank statement TITO format • FEB00004 Raw data processing, user exit SWIFT MT940 • FEB00005 Electronic Banking – Account Statement Object Generation EDI IDoc 30
  • 32. Use of Lockbox • Generates G/L account postings – debit bank and credit cash receipt account  If electronic bank statements are used then this indicator should be turned off as it will double up the entry • Creates payments postings to customer accounts • Inserts new bank details by changing customer master record 31
  • 33. What We’ll Cover ... • Electronic Account Statement Overview • How Does Automatic Posting Work? • Electronic A El t i Account St t t Statement Customizing tC t i i • Using the Electronic Account Statement • Receiving Account Statements Using EDI • Wrap-up 32
  • 34. Using the Electronic Account Statement • First, each file is transferred (in the relevant account statement format) to the bank data storage • The data that is used to derive the clearing information from unstructured information is then interpreted  This clearing information is stored in bank data storage • Batch input sessions are then created, or the account statements are posted directly 33
  • 35. Executing the Program — File Specifications • Program RFEBKA00 imports files with bank statement data Source: SAP 34
  • 36. Executing the Program — Posting Parameters • Only bank postings  The system initially posts only to Bank Accounting • System creates two batch input sessions:  Bank accounting  S bl d Sub-ledger accountingti • Do not post  If you select this indicator, no postings are generated. The data indicator generated is loaded into bank data storage and held there. 35
  • 37. Executing the Program — Cash Management • Cash Management  Creates summarized payment advice in Cash Management for planning, which can only be processed after cash planning is complete • Account Balance A tB l  Posting executed with statement type 0004 for end of day statement • Summarization  Items are summarized in payment advice by value date • Planning type  Controls manual planning 36
  • 38. Executing the Program — Algorithms • Controls  Document number ranges  Reference document numbers  Bundling a groups bank statement items together 37
  • 39. Executing the Program — Data Output Options Statistics Posting log 38
  • 40. Displaying Bank Statements • Transaction FF_6 – Di l T ti FF 6 Displays all bank statements in the system for ll b k t t t i th t f the given account 39
  • 41. Displaying Bank Statements (cont.) • Print out any of the bank statements in the bank data buffer 40
  • 42. Bank Statements Post-Processing Transaction FEBAN  Specific selection of account statement t t t t items  Display account statement items  Edit account statement items  Display the note to p y payee separately  Block items or account statements  Change customer  Delete payment advice note  Selection and posting fields 41
  • 43. What We’ll Cover ... • Electronic Account Statement Overview • How Does Automatic Posting Work? • Electronic A El t i Account St t t Statement Customizing tC t i i • Using the Electronic Account Statement • Receiving Account Statements Using EDI • Wrap-up 42
  • 44. Importing Bank Statements Using EDI • Set up Partner Profile • Assign Inbound message type “FINSTA” 43
  • 45. Posting Bank Statements • Use transaction FEBP (program RFEBKA30) to post bank statements • Use transaction FEBAN for post-processing 44
  • 46. What We’ll Cover ... • Electronic Account Statement Overview • How Does Automatic Posting Work? • Electronic A El t i Account St t t Statement Customizing tC t i i • Using the Electronic Account Statement • Receiving Account Statements Using EDI • Wrap-up 45 45
  • 47. Resources • SAP Help Portal  http://help.sap.com/erp2005_ehp_05/helpdata/EN/43/0bd40843d e11d1896f0000e8322d00/frameset.htm e11d1896f0000e8322d00/frameset htm • SAP Developers Network  www.sdn.sap.com/irj/sdn/bpx-forums www.sdn.sap.com/irj/sdn/bpx forums • Jaime Ryan, “Derive Greater Value from Little-Known SAP Electronic Bank Statement Functionality” (Financials, 2009). • Christian Mnich, “Payments and Bank Communication Management” (SAP U.S. Treasury Management Conference, 2009). 46
  • 48. 7 Key Points to Take Home • SAP provides comprehensive applications to manage your payment and cash processes • Electronic Bank Statements are not going away • Posting specifications are not defined using G/L account numbers, but using accounts symbols • Depending on the external transaction code and your Customizing settings, a single line item from an electronic account statement can automatically trigger up to two posting transactions which are known as “Posting Areas” 47
  • 49. 7 Key Points to Take Home (cont.) • A different posting rule can apply to the same external transaction depending on incoming or outgoing payments identified by +/– sign • Bank Communication Management is used to exchange payment and bank statement information • You can reduce bank and sub-ledger open items reconciliation time by utilizing Electronic Bank Statements 48
  • 50. Your Turn! How to contact me: Michael Prakhina michaelprakhina@lzar.com 49
  • 51. Disclaimer SAP, R/3, mySAP, mySAP.com, SAP NetWeaver®, Duet®, PartnerEdge, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Wellesley Information Services is neither owned nor controlled by SAP. 50